After seeing all the bottoms at Walmart for the last week Tops was a welcome change. A little more expensive than Walmart but worth it because the customer service and selection is superior. Or TOPS. Similar to Albertsons on the west coast.

Very clean and decently well organized. Dont shop there unless you have a bonus card, though. They are free/easy to get, but it feels like almost every item is slightly expensive, but also on sale for a good price (but only with the loyalty card).Pros: Good produce, good bakery section, good deli section. No complaints with selection. Bulk food section is massive as well.Cons: I currently have 5 loyalty cards in my wallet. Its too much. (if you register your account online, you can leave the card at home and just use your phone number). Organization could be improved. Spices were in three different aisles. Middle aisles by the deli are easy to miss, due to the way the hot bar/tables are set up.

So now you have to sign up for the newest thing-e coupons. Utterly a waste of time. I tried numerous times and even went to the store. No help there. Thought a new card might solve the problem but was told it had to go through corporate before it would work. I don’t plan on shopping at tops again. I was never thrilled with the wait to have someone cash me out. I don’t use self checkouts. End of rant.

We ordered 20 live lobsters. Were quoted one price and charged 150 dollars more. When we picked them up they were in plastic bags when we were told they would be in a waxy box with ice since we had a bit of a drive. All the lobsters were alive which is why they got 2 stars. But the overall experience was very disappointing for the amount of money we spent

7:30 pm and not a single cashier working. Had to scan and bag an entire cart of groceries by myself. And I didn’t get a discount for doing someone else’s job.

It’s great when WAMART is crazy and the people are very nice

Always great prices and selections. Cashiers are descent at getting you through the checkout. Self checkout seems to be busier at times. Parking is always available and the store is in a great location for ease of shopping.

Their instacart service is unreliable. First we were put off our scheduled time for a day, then the next scheduled time was delayed. Now were waiting for an email saying our order is ready.

Dont shop here if your on a budget prices are ridiculous

WOW....40+ year customer and use to buy water in a 5 Gallon jug for $6 w/exchange just a week ago. Now $16 with exchange for Primo Water? Not sure if Primo is Price Gouging or Tops is, but that’s 143% increase! With people being out of work and times very hard, doesn’t seem right... Gonna have to go somewhere where the prices are more reasonable!

The store was near and clean and the staff was friendly. I was having trouble finding a meat injector and the manager was very helpful in getting it for me. We purchased some clams for a cookout and some other things. The clams were amazing every one of them opened up which usually does not happen. I will definitely be back to this location

Since the last time I was in this tops it must have been renovated. They did a great job and they have a much better selection of fresh produce and meats now.

I always enjoy my visits to Tops. I take advantage of the super coupons on a weekly basis. Im a senior on a fixed income and really appreciate the deals they offer.

Higher prices. Low inventory. No or very little assistance. Rude associate.

Love this store. Buy 90% of my groceries here and they reward their customers with gas point for each dollar spent. I recently got a $1 off per gallon of gas.

Advertised a sale on cherries, cantalope, and Coke. I went at noon the first day of sale and they were out of cherries! Really?! This is a large store. They are lucky Im even giving 3 stars.

Make sure you check the pop bottles before you buy them I got one that was opened noticed as walking out and they did nothing to make it right

This store always has things we cant get elsewhere, so when we come to town we stock up on things and bring them back to tn with us.... And they have good peanut butter doughnuts.

Super, as always. Everyones so friendly and helpful. Love shopping there. 😉

I love this Tops because it is easy to navigate, there are always good deals, and the Produce section is unbeatable. The only thing that stops me from giving it 5 stars, is that the bathrooms are always gross, or out of toilet paper, soap, or paper towels. Every single time.

Great prices. And I love the bonus buys. Great deals and I love to build up points for cheaper gas!

Everyone loves tops..but drug testing should be implemented especially on new and part time employees..I dont visit this store ever...please dont contact me over this..been here 4 years been there twice because I know enough that I dont want to shop there

Great place to shop if youre white.... I am one that hates it when black people pull the race card but the service that I receive each and every time I go there is very consistent with profiling. On this trip it started in the frozen food section.My children and I were selecting food items to purchase and an older man that at first I thought was a customer became angry because I could not move my children out of his way fast enough. This man was wearing a hoodie and did not have a proper uniform on but when he turned I could see the tops t-shirt.After this I went to the bulk food section and selected a fine assortment of healthy nuts for my children. First I would like to note that the management needs better loss prevention training because he could have not been more obvious or silly when profiling me. He used a flat cart and items to obscure his self all while slowly and intentionally walking past us three times. He went into the back to and as soon as he did I would presume it was him on the PA system calling at least two departments and three employees to the break room.I continued on my way and went to check out the cashier I have to say was a kind thoughtful lady she gave my children suckers and they were delighted. Having said that she did not need any help and whom I believe to be a member of management said that she would bag my items. This would have been fine if that was her intention but it was not.I have worked security and loss prevention my self and understand terms such as Bob and Lisa aka bottom of the basket and look inside always. She did this no less than four times and it made me feel like a criminal.Here is where it should have stopped but it did not. I was followed by a man that was not one of the normal parking lot attendants all the way to my car. He stood behind me which was not a smart thing to do considering I have three children and in what I could only describe as disrespectful tone demanded the cart from me . He looked at my plate number and looked inside the trunk of my car while asking for the cart. I am a responsible adult and always take care of my cart. As we drove away he made it look like he was taking care of carts which he was not doing.In conclusion I thought dressing in a respectable way, wearing a belt and speaking properly would be enough to allow me in the elitist Tops Markets but truth be told it was not.I am tired, depressed, frustrated, annoyed and disappointed in this systematic profiling. I pay for my items and I leave but I am followed every time I go there. Please understand that this has been on going for almost a year.I want to keep my money in the community and shop locally but with a store that seems to encourage profiling on this level makes me want to send my money directly to China and watch Tops Markets fester like an open sore.

Great store speical thanks to Sherry in the meat department every time i ask for something she goes above and beyond to help.

The Olean Tops Market is wonderful! Their bakery is great and they have many select items that you cant find anywhere else in town!! The employees are also very helpful!!

The store is clean and they usually have what Im looking for. The shows are usually well stocked. Any time I need extra help staff is always very helpful, especially in produce.

You can find really great deals especially if you coupon!

Why ask did you find everything alright? If no one plans on actually helping you find what you need when you havent. Instead of looking up in the system the who I am assuming manager sent me back out on my hunt in the very places I looked in the first place saying those isles are where we have our nutritional things very confusing being its a grocery store and second lazy. When I came back 5 minutes later I saw one of the women leaving for either a break or shift change and it made sense why help wasnt given. Probably wont be shopping this store again.

Been to better tops. We need a Wegmans.

I LOVE shopping at tops I LOVE their sale as AND the quality of food

Tops super market is great I love shopping there they have more of a virility of the things Im looking for. 💗👍

One of my favorite places to shop. I love the amazing deals and the fact that theres a gluten free section makes me happy.

After 9 what happens to the cashiers some times you what forever in line there are so few people if they are helping someone else well its just another wait .You need more help before 11 pm at least on Friday nights .

Very nice place that was the first time we have been in there and people was very nice

Great weekly specials . Many items not found in other local stores. Earn points for discount gas too. Large selection of seafood..

Nice employees..great store to shop, all the food looks good

Its all right theyre open till late morning

If Tops doesnt have it, you really dont need it. Exceptional grocery store, deli section, fresh fruits and vegetables.

Great place if you got coupons

Very nice help @ the check out 👍 and Alex at the pharmacy was terrific 💰

Friendly service, well stocked and found everything I needed.

Reasonable selection at acceptable prices. Somewhat more personal at Reid s and a wider, but slightly more expensive selection at Wegmans. Do a large portion of our food shopping at TOPS, but not all.

I love the deals. I also love that you so much offer a gallon of gas.

I go here for bulk goods I can not find any where else.I was there last week. I hunted all over Olean for iron on patches. Tops had them. Thank you Tops for your helpful clerks too. I shop here 1 a week.

Large store with a lot to choose from. Prices are ok. Some sale prices are really good bargains. Staff mostly friendly and helpful.

Great place to shop..... would love career there

Love tops. Great deals and monopoly is back whoop whoop

Tops has the freshest produce with the most variety in the area. They accept coupons on top of their already great prices and bonus card savings.

Wonderful store they have a lot of products other stores in the area dont carry.

Great store, somethings pricey, not good tonight,300 hundred people in store. 1cashier working this poor kid. I felt bad for him trying to keep everyone happy with a smile on his face

A favorite local market with friendly, helpful staff and variety of grocery items to meet customer needs. Tops offers incredible savings programs for its customers.

Very nice store, prices are a bit high but great selections.

This is a well stocked grocery store, and I love the bulk bins. Easy walk to the craft store, which is added bonus for me.

Come here and get the best service. best goods, food and bakery. dont go to save-alot. go to tops!!!!!!! because their staff is so helpful and polite to your needs

Excellent food fresh and reasonable priced very good service and very friendly staff and willing to help you find things when asked I give them a 10 ty

Good selection, people were pleasant, I had trouble finding what I wanted.

This Tops is one of the cleanest Tops Ive been in. They also have a huge bulk section, which is very helpful for me.

Good selection place has almost anything you want grocery wise

I really like this store, its where I shop when Im in the area... I can always count on finding​ organic produce..

This is a great grocery store but they should have a welfare only line

Place is clean and the employees are nice,and very helpful

Clean store. The sale prices are good, but its a little expensive for non-sale things. I like that there is milk located in the front of the store for fast trips.

The Tops in Olean can be counted on to have lots of fresh local produce as well as the unusual items, and they have the new things that I saw in a magazine and want to try. Great meat choices and prices, too!

I went to the pharmacy at Tops and the pharmacist there has always been helpful and friendly.

Aleays goid expierance

Good store.. good service!

I stood in line for ten minutes with 3 ladies ahead of me, then the kid turned off his light when I was next, saying he was not going take any more customers and I had to go to another line.I walked out of there Ill never go back to that Tops again.

I was treated like a piece of garbage by a woman working at the cafe: Dorothy. She acted like I was her enemy, like she had something personally against me... I was having a bad day already; It was a Friday and I had just finished a 60hr work week, stopped at the Tops Cafe to get a slice of pizza and was treated like I was scum by Dorothy... I requested to speak to a manager, got an eye roll and then finally was able to meet a short woman who said Im sorry I just got here - thats doesnt mean anything to me. That manager obviously doesnt know how to resolve customer service issues. I finally decided to get in contact with the owner - he pleasant, made me feel heard and admitted that more than a few people have complained about this employee and that he was going to take care of it.... Week later: timidly made my way over to the deli/cafe section, and guess whos miserable face I saw? Dorothys. Obviously the business owner is all talk. Never going back there.

Nice place very clean.

Tops has the specialty foods and goods you would otherwise have to travel to Wegmans for. It is pricier than other groceries in town, but when you need that one thing, you need it. I shop for the health foods, carbonated and mineral waters, beer selection, and ice cream.

Great selection but easily the most expensive grocery store in town.

Was able to get in and out in a reasonable amount of time.

Prices are farily good and good place to get food

Well stocked, large grocery store. Local ownership.

Clean well lit, shelves are stocked and clean environment, large clean rest rooms. Over all a friendly experience.

Its the best place to shop for groceries in Olean NY.

No wait and got everything I needed! Had just left Walmart because no lines open. Shopping Tops whenever possible now

Prices are a little high, but overall a great store.

Good place to shop at ! Always looks clean unless they are working on an area ! The deli meats are always top quality !

Wide selection, good quality at very reasonable prices. My monthly shopping starts their meat and cheese depts

Sucked prices to high I got two loves of bread n Band-Aids came to $9

Love the deals and the gas points. I got a 1.20 off a gallon

I shop here for a good sale item. Prices are to high.

I always have a long wait while checking out. Either the clerks are super slow and constantly talking to other clerks or there are only a few checkout aisles open. The service counter is always busy and usually only one clerk is working. Very poorly managed.

Its a real grocery store, not a Wally world. Decent produce too.

Great place to shop very friendly employees

All the best selection of food and beverages...fast-clean-friendly.

Fast service even at customer service

Kind of pricey but the deals offset the cost. Clean store. Kind of slow checkout.

My favorite grocery store. Love it.

No sales items in stock on the 1st day of the sale... service desk SLO W to issue raincheck.

Love Tops. Great produce and meat. Vo.parable prices to Walmart

Great store always clean somethings are overpriced but in,all a good store

Store is fully stocked with everything that one could need for your home, a really wide assortment of food and great prices. Weekly deals in all departments are offered too!

Prices are a little high. But good for finding, hard to find items.

Shopping at Tops is a joy! Employees are always so pleasant and helpful!

In and out store. Very fast n cheaper then other stores

Great people, great prices.... great place to shop!

Great deli and bakery departments

Need more cashiers. Manager are people friendly