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Key Discount Auto
359 Douglas Rd E, Oldsmar, FL 34677, United States
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Key Discount Auto
Comments
Ch
Review №1

Very knowledgeable and professional. I had them work on my 2009 Dodge caravan. They also worked on my sons Mazda 3. Very honest and fair pricing on work performed. Highly recommend to anyone in need of maintenance on their vehicle.

Na
Review №2

I really appreciate the honesty of Jon. I do not know a lot about cars, but he did not take advantage of my ignorance. He could have charged me for something I didnt need, but he assessed my truck and told me advice on how to fix it without having to pay him for it. Ill be taking my truck back!

Ho
Review №3

This shop blew me away today. Last fall, they replaced the water pump on my husbands vehicle. Fats forward to this week, he noticed that water pump was leaking so we brought it in to Christie and Jon. You could have knocked me over with a feather when Christie called me today to say that the water pump was indeed faulty and that they had replaced the water pump free of charge and it was ready for pick up. That simple. That honest. No hassle whatsoever. Im very impressed with how nice the crew at Key Discount are and would recommend them to anyone looking for an honest repair shop.

Ju
Review №4

My first experience with this shop could not have been better! Keith was great to work with and gave me a fair price on the repair. This is the place to go for quality repairs with honest & professional work.

P
Review №5

O M G ! GREAT PLACE !! Friendly, knowledgeable staff that WONT rip you off. HIGHLY recommend for any work you need done on your car. FIVE STARS ⭐⭐⭐⭐⭐ all the way !

Ma
Review №6

Key Discount auto has the best mechanics around! The entire crew was extremely helpful and informative when our car window regulator broke in our Sonata. In less than 12 hours after we called, the crew had the part delivered to the shop and were ready to install the new regulator at an amazing price!!! In addition they checked on our engine, touched up fluids, and answered some other questions we had about the function of a Sonata. They’re very informative and extremely good at their job. We’ve found our mechanic for life! Thank you guys again for doing such a wonderful job on the window at such a great price, we will be telling all of our friends that Key Auto Discount has the best mechanics in town!

Ja
Review №7

Im going to Key Discount Auto for over 25 years. This my go to shop. I was never disappointed. They are very professional. Always ready to listen to you. They understand what needs to be done and they are happy to explain it to you in details. I highly recommend them to everybody

Ri
Review №8

They’ve done a good job on everything I’ve agreed to replace. BUT refused to replace individual components on the exhaust system, only because “it comes as a complete assembly”...despite they claim to do custom exhaust work. I have mixed feelings cause another shop took the job without second thoughts and replaced catalysts and mid pipes with a decent outcome for a fraction of original quote. This is a good shop but know your stuff and do your homework before agreeing to any bigger repairs

Du
Review №9

Had the crew at Key Discount do an exhaust system on my brand new truck.They were very friendly and took the time to go over what I was looking for to make sure it came out the way I wanted. Upon picking up the truck I crawled underneath to check it out and wow such a great job with everything it looked like an OEM exhaust. Piping tucked up nice, very clean welds, and had it exit exactly the way I had explained I wanted it. The service was outstanding and the pricing was more than fair. I cant recommend them enough. If you need exhaust this is definitely the place to go!

Ta
Review №10

I highly recommend Key Discount. My family has been going to them for years and now, living in Saint Pete, I still drive the 30 minutes to get my car fixed here. I havent been able to find another mechanic that I can trust. Jon, especially, is consistantly professional and knowledgeable, but above all the reason I go here is because they are trustworthy. There have been several occasions where I have taken my car to another mechanic for time or proximity reasons and been told I needed thousands of dollars of work done, only to take it to Key Discount for a second opinion and have Jon tell me thats not the case. They never try to upsell me or take advantage and I have never had issues after a repair. I have no personal affiliation with them, just want to highlight a business I feel is fair and always does high-quality service. In a field of work where it is easy to take advantage of people to make a dollar, I want to make sure make sure that their high moral standards do not go unnoticed or unappreciated.

Gi
Review №11

I was extremely impressed with this business. I dropped my car off last night and by 10 am this morning I was already contacted by the mechanic that my car was finished. Granted I only had a minor/minimal repair - the communication was amazing, the staff are extremely professional and friendly. VERY TRUST WORTHY AND HONEST. Its hard to find that in todays age. Thank you Key Discount!!!!

Ku
Review №12

Jon is the best he took very good care of me I would recommend anybody to go there and have their Auto taken care of

MO
Review №13

AN IMPRESSIVE EXPERIENCEThis is my very first encounter with the professionals atKey Discount Auto.The simplest and most accurate evaluation I can offer is:Exceptional service, Period.Jons competence, knowledge and genuine interest in his clients complete satisfaction were clearly observed and greatly appreciated.His professionalism made it possible for me to trust him with my very special toy:A bright-red, 1972 Ford Mustang which I owned since April 1989 - Never worked on by anyone other than me.Jon replaced the entire exhaust system starting at the Headers, all the way to the tail pipe tips. He took exhaustive measures to custom-bend and custom-configure every section of the new system for a perfect, better-than-the original factory quality.(Pictures are worth a thousand words, so, I attached a few to this review)Jon and his staff took their time to ensure that clearances are appropriate, alignments are perfect and all welds are clean, complete and leak free.He, most certainly succeeded.At this time, and based on this impressive experience, I fully intend to solicit his help with several other tasks on this particular toy and other vehicles we own/use.I strongly recommend this service provider to everyone who values excellent service, honest transaction(s) and most of all, sincere and respectful courtesy.

Ka
Review №14

When I told my garage in Central NY that I was moving to Florida and taking my 2007 Subaru with me they told me “Good Luck finding someone who will work on your Subaru!”. Well, that wish of Good Luck panned out in my favor.I was referred to Key Discount Auto by my new neighbor, and I could not be happier with my NEW garage. They diagnosed my problem and called me with the estimate the same day I brought my vehicle in. And after my repair was complete I received another call to say it was done. One week later they called again to just to follow up and ask if everything was working well for me after the repair. Excellent customer service, excellent talent in the garage and at the counter.Don’t hesitate to use this garage for your auto needs.

Je
Review №15

I found great people that know helping others without strings attached is the best way to recure business. These guys are going to tell you how it really is, not try to trap you based on fear of 1% probabilities. Truly a refreshing experience when there are enough negative aspects all on its own during car repair.

Da
Review №16

Very nice people that do good work at great prices.

Ba
Review №17

Jon, Kristi and the crew took care of my exhaust and brake problems on my Malibu. They are very helpful and informative. I will Absolutly go back to them on future automobile problems that I encounter. What a great group that works for Jon.. Thank You all so much. Jim R

Wi
Review №18

Awesomely Awesomeness! Best shop around and honest to the end. Wonderful people, service, and easy to understand and very fair prices. There are not enough good things to say about this shop. I’m a customer for life!

Le
Review №19

Expedition reviewI took my 2003 Ford Expedition to Key Discount in Oldsmar on 11/06/2019 to estimate a coolant leak that was visible at the thermostat. I also asked for an estimate for the front end noises which I had previously estimated at a local Ford dealership.After a few hours they called and asked me to look over the estimate which they emailed. Total was $2,693.13.The “urgently needed work” was: replace heater control valve $98.50 labor and $48.06 part, replace intake manifold $581.15 labor and $467.72 part, serpentine belt $29.55 labor and $38.60 part and 3 gallons of coolant for $99.00.The front end estimate was to replace ball joints and front suspension $394.00 labor and $474.80 upper control arms, $177.56, and alignment $85.00.I trusted this and said to go ahead and do the urgent work but not the front end. After asking a few friends about this estimate while the work was to start, I learned this was quite pricey in the opinion of several knowledgeable friends so I called and spoke to Nancy, who said she owns the shop. She told me the intake manifold was cracked (the truck never had overheated even once so I am still wondering how it cracked if it did). We got onto the topic of spark plugs and she said while the engine is all apart they could try to change those and I told her that #3 had a helicoil and to not mess with that one. I also told her about coils that had been replaced and the #1 plug. She said $90 in coolant was just over estimating and was likely not going to be that much.After noon on 11/08/2019 they called to let me know the work was complete and the total is $1,448.33. I asked if they did any of the plugs and he said no. But now he said I need to get the head removed and machined because the helicoil was not installed right..somehow it worked before they worked on the truck..I paid with my credit card and when I drove away I immediately noticed how the engine was now much louder and now has a vibration that it did not have before I took it in.I deliberately am not using emotional words here, just facts. You can judge for yourself.

Ra
Review №20

Helped me when no one else could seem to. They were patient with me, kind, and provided quick and reliable service!

Be
Review №21

Jon and his team are great! Turn around time for my truck was extremely quick and prices are very competitive

ti
Review №22

Ive been a customer of key for 4 years, and Ive been impressed by their service in many ways. They are the most honest mechanics Ive ever come across. The service is always fast, quality and the owner Nancy truly understands what customer service means. Thanks Key!

Ri
Review №23

Nancy and Jon (mom and son) have been taking care of our cars for over 10 years. They are super honest and Jon is a top tier mechanic. Ive referred dozens of friends to them over the years and will continue to do so.

Cy
Review №24

Excellent service been bringing my vehicles here for over 10 years honest and trustworthy will never steer you wrong

Gr
Review №25

Best Mechanics around. Very honest with excellent service. Nancy is the Best. Thanks Key!

Ed
Review №26

Very friendly and helpful..great service and fast

Mi
Review №27

The most honest mechanics in the Tampa Bay area. If you need a 2nd opinion, this is your place!

Ja
Review №28

They are awesome. Quality work, trustworthy and fix everything!

ro
Review №29

Great people and knowledgeable for any vehicle repair

To
Review №30

Excellent service ! *****

Os
Review №31

Good for buy a car

Ch
Review №32

Family owned

Ja
Review №33

Awesome mechanics.

Ma
Review №34

Yes. Yes Yes

Information
10 Photos
34 Comments
4.8 Rating
  • Address:359 Douglas Rd E, Oldsmar, FL 34677, United States
  • Site:http://keydiscountautofl.com/
  • Phone:+1 813-855-3865
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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