These folks are outstanding!!! I’ve been going there for many years and they are always professional and competent.

This pharmacy has great staff with EXCELLENT customer service.

It certainly feels like I am an inconvenience any time I am calling, have questions, or need information on one of my medications. I have several chronic diseases that I have to take expensive medications for. Coming to pickup my medication is not a pleasant experience and the staff here makes it even more unpleasant. I always call in with a happy demeanor and it is quickly squashed after talking to the customer service people here. Every time I speak with them they question me on whether I can afford this medication and ask if I even want them to fill it again. There have been many many times when they tell me a date and time that the medication will be ready and I come in for pickup and they say they dont even have it in stock yet. Then half the time they dont even know any information about my medication or cant tell me when it will be in stock. Thats very disappointing for someone like me who relies on medication to function in every day life.Customer service and pharmacy personnel should realize that our favorite thing isnt coming in to pickup medication that is pricey and we dont want to be taking in the first place. Please dont make it an even worse experience than it already is by being rude. (Two stars just because there are two cashiers that work here who have been very kind. I wish I could request them every time I come.)

Great customer service from the pharmacy staff friendly and fast service. One of the best pharmacies in town. Highly recommended!

HORRIBLE customer service. Always out of my prescriptions for heart meds even when I gave them a week before running out. Im seriously thinking about switching to a different pharmacy. (yes, this happened numerous times BEFORE Covid.)

Had 3 medications all together. They called when they are done with each of them. So I got 3 separate calls in 3 different hours. Had to come back 3 times that day. Why not just call when all 3 are done.

Worst pharmacy Ive ever been to. I have given my phone number numerous times yet Im never contacted when my prescriptions are ready and the cashiers are rude. Ive always worked in customer service so I understand a bad day but every time I go in there they have an attitude. Im late getting my prescription every month because they never inform me when it is ready. Fix your system.

They have a great staff @ this location. Always helpful. Typically get medications filled in a decent timeframe.

This is the best Walmart pharmacy in Olathe! I had to go to another one and was not impressed. I appreciate the pharmacy and the staff alot more now. Plus the store is clean and the bathrooms are clean.

If I could give less I would. They dont know how long it will actually take to fill a rx. Say 20 min it takes usually an hour or more. I have been there the last 3 weeks in a row. I will not be going back after today. First time was a 20 min window took a hour. The second time I went the lady didnt know how too fill the script. It took her 15 min at the drop off counter to figure it out. The entire ordeal took an hour and a half. This trip i had just had a surgery, and needed the meds asap. They told me an hour. Ok fine at least they are being honest an hr 1/2 later i go to pick them up ( so Im not told to come back) they tell me oh sorry Theresa was supposed to call you. We cant fill this. We cant get a hold of the doctor. I got the script back went across the street to a well known drug store which magically make one call get it filled in less then 15 min. Ill gladly spend $3 more for another store to follow through with what they say. Unless your down to your last dime I would suggest go to a drug store or different Walmart. Avoid this one like the plague.

They have very long waits. I had an operation in office, stopped to fill my pain medicine and the local anesthetic wore off while waiting. I couldnt walk and could barely speak. It took 3 hours for them to fill my rx and I was the only person in line. I had to have my husband come get me. Granted this was an unusual situation and not entirely their fault. It other times Ive gone to fill an rx and been told they wouldnt have it in stock for 14 days, after waiting in line for over 30 minutes. They are too high volume if you need something quickly. On a plus though the discount Rxs can be a life saver for people withiht coverage

Great pharmacy better than most

That was ridiculous. If you have any choice in the matter, go elsewhere.

The pharmacist themselves are spectacular unfortunately its the people around them who are incompetent and have no customer service skills ! Also agree they are too busy to give you that one on one attention you would get from lets say the old medicine shoppe . It sucks when you have to play by the rules big business who push out mom and pops who use to deliver great service !!!

I leftMe.