user
Party City
13840 N Pennsylvania Ave, Oklahoma City, OK 73134, United States
Appearance
Party City
Comments
Br
Review №1

That location is always well presented. Friendly workers and always have what Im looking for!Keep it up Party City

K
Review №2

My pre order was great. This is a large well organized store

Br
Review №3

I waited 20 minutes to try to get balloons and was ignored the entire time. I walked out with no balloons. I didnt get to see the rest of the store unfortunately. They should, at least, acknowledge customers while they are there.

Co
Review №4

I ordered balloons to be delivered to my son at his place of employment. I realized I forgot to add the weight for the balloons. So, I called the next day and the manager said not worry about any additional cost that she would add the weight to my order.The next day, the day before the delivery was scheduled, my son told me he would not be at work that day. So, I called the store to change the address. I spoke with Tristan. She called her GM and wasnt sure how the third party delivery service would handle my request, but insured me that if they would not delivery them then her GM, Jessica, would delivery them herself. This is above and beyond.Thanks so much to Tristan and Jessica for getting my sons birthday balloons delivered to him and on time!!!

Br
Review №5

Five people at the registers and no one can air up some balloons for another 2 hours.

An
Review №6

Well kept store and the staff are very friendly.

Le
Review №7

The employees and managers are extremely hardworking and kind. They are always helpful if there is a problem or mistake. It is pathetic that they make so little money.

Le
Review №8

Im sorry to do such a bad review but I felt like it was necessary so maybe something will change. I am a Shipt Shopper and provide a delivery only service for Party City. The jist of delivery only is: Shipt Shoppers arrive at the store 15 - 30 min prior to the delivery window, depending on the distance of the delivery destination, so that orders can be delivered/dropped off at the top of the deliver window (one hour, ex: 12 - 1 pm delivery window).22 May 2021 I arrived at 1130 to pick up a 12 - 1 pm delivery because the destination is 28 min away. I was rudely informed the order wasnt done and wont be until 1200 because its a 12 - 1 pm order. The lady, assuming manager?, kept yelling how overwhelmed she was and that their 5 hours behind on walk-in orders. She even started crying because she is so overwhelmed and saying, I cant even right now.... She continued to yell about how overwhelmed and behind they are because the other Party City locations overwhelmed this store.First of all: Lady, take a break! Chill out! Its just balloons for lemons sake!!Secondly: Highly. Highly unprofessional behavior to yell at customers in line about the stores problems. I cant speak for everyone but I felt like it made everyone feel really uncomfortable and on edge. This is supposed to be a PARTY store!Thirdly: I was late delivering the balloons because I did not receive the order until after 1230. This affects my pay and stats as a Shipt Shopper. I know that isnt Party Citys concern but it should be. They also have no respect or consideration to other customers time.I will no longer take orders for Party City. I definitely do not recommended coming here for balloon orders unless its the middle of the week with no graduations or holidays because this manager cannot handle the pressure.

Lo
Review №9

They had what l needed great place to buy party items.

Le
Review №10

Picked up call in order. Fast and efficient

Mi
Review №11

They have pretty much anything you can think of for whatever event youre planning. Really a shame this place isnt busier because that cant be good for business, but its also nice not to shop in a crowd.

An
Review №12

Dont waist your money. They are actively searching to obtain the absolute lowest quality of costumes and decorations while charging the highest premium prices on the same as if it were top shelf products.If the prices were actually competitive with other suppliers for the quality or lack of quality of the products they obtain this place would move alot more inventory and build a return customer base.This company needs the excessive profit margins to buy out their competition. Kind of an odd business plan but its working for them because idiots keep buying trash from them while paying top dollar for that trash.

Ge
Review №13

Extremely rude management. Will not be shopping here again.

Ca
Review №14

Employees very helpful and kind.

Br
Review №15

Of course I love this place !

Ni
Review №16

Has all party supplies you need

Sa
Review №17

New Years, Birthday, Halloween, Purple Tuesdays... Whatever your reason for pep this place is great

Ma
Review №18

The owner was very helpful and gave me a great tip to keep and reuse my balloons!

Re
Review №19

They were very nice and very helpful. I truly appreciate them.

Sa
Review №20

Fun place to go

Je
Review №21

This location is my favorite now. The store has a new general manager and the customer service is second to none. I would highly recommend this store for all of your party / costume needs. Also you should see the amount of balloons they have!!!!!!

Jo
Review №22

Disappointed they didnt have basic birthday stuff it was all themed birthday

Da
Review №23

Lots of selection for themes and great prices.

Ki
Review №24

Great selection and the associate helping us was very helpful and nice. I definitely recommend the giant balloons! My 7 year old loved them!

Cr
Review №25

Its ok, not enough choices for me and more candy and little bitty stuff than I cared to mess with for a party. Balloon section was cool though!

Da
Review №26

Wouldn’t recommend this location. Went in March to order balloons a birthday. I was told they weren’t taking orders and they suggested another location. Came back to this location a few days ago to order balloons for another birthday. I was again told they were not accepting orders for the weekend as they only had enough helium to fill the orders that had been placed previously. Again, I was asked to visit another location because “they don’t have that problem.” I’ll just go to another location from now on.

Ab
Review №27

Very helpful staff

Sa
Review №28

Decent place. Workers were chatting instead of helping when the line was long but maybe they were on break...I understand needing a break lol

Ha
Review №29

Lexi Is So Awesome. She helped me with all of my.needs for my sons birthday party and is very friendly and professional. All around awesome customer service experience. I tell ppl all the time, if ppl make you feel good spending your money then they are billion dollar people...❤

Pr
Review №30

Pretty large, clean and friendly location. Offer a special military discount card so you dont have to show ID each time.

Br
Review №31

This new space is great and has SO many great things for events or parties!

Review №32

Very helpful for what i was looking for and they didnt give me a problem when i asked about inflating balloons from a completely different store. GREAT balloon section too!

Pa
Review №33

Huge selection. Nice staff. Clean store.

Ke
Review №34

Smokin deals on cheap third world decor for your most special events! Wall to wall extra-ish type stuff, which is sometimes exactly whats necessary...

Jo
Review №35

This place has a little bit of everything for a good party

Ja
Review №36

Horrible service. Distracted workers who complained about helping customers.

Ro
Review №37

Everything you Need to decorate for your event!

Cr
Review №38

Don’t pre-order balloons for your parties here. I pre-ordered balloons for my son’s birthday and they hadn’t even started the order when I was supposed to pick them up. Not only was my order not done, but 7 other orders that other people had pre-ordered weren’t done so we all were standing there waiting. I was late to my own son’s birthday because I had to wait for my order to be done. Not only were they not done, but they were half way blown up and two balloons popped in the car on the way to the party. I want my money back. Horrible customer service!

Ki
Review №39

They have alot but still wish they would keep some Halloween stuff out

Ma
Review №40

Very upset stood in there line for a good 5 mins waiting to be checked out and someone behind me get checked out before me and the lady seen me standing in line waiting I am very upset will not be returning to that party city

Mr
Review №41

Over priced, no friendy helpful service

No
Review №42

Ive been here twice now and both times I have not been offered any help finding anything. Ive had to stand in line to ask the cashier for help. after going through all of that they were out of helium for my order. I asked for specific items in which they were out of, didnt have or had no idea where in the store to find them. Awful experiences.

Ba
Review №43

Helpful staff! Large selection!

Jo
Review №44

Idk if they were restocking but the walls were practically bare!

Ju
Review №45

Great store. Not enough cashiers.

Ke
Review №46

Good selection of various party supplies

Ca
Review №47

Halloween time very handy

Be
Review №48

Clean, low stock though

Al
Review №49

It’s a party!

St
Review №50

Wasnt very stocked

To
Review №51

Always has your party needs

Ac
Review №52

Lots of outfits!

Al
Review №53

Way overpriced

Je
Review №54

No customer service

Dw
Review №55

Rude

La
Review №56

Great place would recommend

Ad
Review №57

I like it because I find everything for my parties !!

ma
Review №58

If you want to have a party ... this is the right place to get everything you need.

Information
29 Photos
58 Comments
3.9 Rating
  • Address:13840 N Pennsylvania Ave, Oklahoma City, OK 73134, United States
  • Site:https://stores.partycity.com/us/ok/oklahomacity/party-store-pc1077.html?extcmp=GMBlisting_OK_PC1077_organic
  • Phone:+1 405-546-4076
Categories
  • Candy store
  • Party store
  • Costume store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–9PM
  • Wednesday:8AM–8PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations