Where do I begin?I booked an appointment for my daughter to have her hair colored for the first time. Picture day is on Wednesday. She has naturally beautiful, sun-kissed hair and just wanted a little bit of lightening towards the bottom of her hair, but wanted a natural, balayage type look. She LOVES her hair and how beautiful it is, so she was hesitant to even get it colored. We were quoted $90 and told it would take approximately two hours to complete. The final result was absolutely awful and beyond traumatic for my daughter. After walking around the mall for two hours, I went back to the salon to check on my daughter and the stylist Tuyiet Kieu was still applying foils to her hair, and my heart immediately dropped because I was concerned. She told me to come back in 45 minutes. In 45 minutes we came back, and my daughter was back at the sink being “toned”. The stylist again told me to come back in another 45 minutes. Yet again, I came back and my daughter was STILL sitting at the same sink. I was beyond frustrated at this point because I could clearly tell my daughters hair was completely over processed and the quality was so poor. After FIVE hours and a $165 charge later, we were finished. 1) Her hair is not like anything my daughter wanted. 2) Blotchy and overly processed 3) Toned Unevenly. This was the single most traumatizing experience I have ever had, and it was sadly my daughters first experience. I’ve had to jump through hoops to get her in to see someone else before her picture day on Monday. I understand that things could be underestimated a little at consultation, but this was excessive and the stylist had the worst communication and transparency. I’m honestly mortified for my poor daughter. After five hours, I didn’t have the heart to put her through any more agony while I tried to reason with the stylist. I will be calling the salon to seek a refund because this is completely unacceptable.

Dontae did a good job on my hair....

The hairdresser that did my daughters hair that day was taking the place of Shannon whom we really like. This ladys name prounced Q,is very skilled and took the time to be very accurate and thorough. I will go back to her.

Love this place. Use to get my hair done here

Scheduled my daughter a service online. When we showed up for the appointment, we were told that there was a mix up in the scheduling, appointments were overlapped. A stylist was called in to work to handle my daughters appointment, but it was rescheduled for a half hour later.

Friendly staff; clean.