Yesterday I went to the mall with my 2 step daughters to buy them some stuff for their birthday. I had just gotten my tonsils taken out 2 days earlier. I was having the worst experience in every single store. But I went to Journeys and I flagged him over and he immediately helped me find what we were looking for. He even helped order online what we couldnt find. He had a pen and paper at the ready for me. The best experience by far all day in the mall. He has long dirty blonde hair and was the sweetest guy. I have ordered 4 pairs of shoes from that store in the last 2 weeks and I will always get my shoes there. The best customer service ever. He didnt question how young I looked or why I had 2 younger kids with me, he wasnt rude to me when I asked for a pen and paper. He was kind and patient. I wish I could do more to help recognize how well this guy has done. He needs a raise.

Never have my size. Not much in stock had better luck at Zumiez next door 🤷‍♀️

The manager of this location with the big curly hair is awfully rude. Instead of helping me she told another employee to do it instead because and I quote “want to take a smoke break in the back.” She tried to be secretive about it but I can clearly hear her! Decided to take my business at the Layton location instead.

I went into Journeys and I went in with the intention of great customer service because I have been here lots of times to shop for my kids shoes. I needed shoes in a certain size and the workers there were just standing there talking the whole time. When I asked the lady working there she if she could check the price because it was not on the shoe she seemed bothered. They were talking about,” certain activities” they were going to do after work which I thought was unprofessional and quiet frankly rude because my two year old and four year old were standing right there. On the way out I asked for her name, which she said was Hannah, she hesitated giving it to me. I am very sad to say I will not be coming to this location again.

I wanted specific DC shoes and Nick, the store manager as been so great to work with!!! He helped me order online, got me all of my info that I needed as well as wanted. Thank you Nick for being awesome!!!

Felicia was awesome very nice.

Wonderful service, friendly staff.

Journey on down to a different store. Terrible all around.

Employee was very helpful.

Whose the guy with the big eyebrows

Shoes! Need I say more! Cant hate a shoe store!

All size 11 for my nephew were sold out.

I had a problem with a pair of shoes that I got from them and they were able to fix the problem.