user
AutoZone Auto Parts
3130 Washington, Ogden, UT 84401, United States
Appearance
AutoZone Auto Parts
Comments
Th
Review №1

Great place for car parts. Great service.

Ka
Review №2

The surrounding area is a little older and looks more like the blue collar and lower working class live & work in these homes & businesses which appear to be in fair to good condition. The store was clean & staff was friendly & attentive. My husband was inside looking around for a bit while i talked with the cashier. During the short time he looked around he said one of the guys stocking the floor kept coming up to him asking him if he needed help, even though hed explained that he was just looking while waiting for me. Still this guy kept asking my hubby if he needed help. Either he has no short term memory or hes a poor judge of character and thought my hubby was going to steal?!?! Anyway, we had our battery tested & needed a replacement. We were still under warranty so we received our replacement battery at no cost! I did question if this guy knew how to switch out the battery. Aside from wondering if it is fully secured and tightened back in place (Im checking/fixing it when I get home to be sure😕) all went smoothly, especially dealing with the heat too! 🥵

No
Review №3

I was impressed with AutoZone Ive shopped there more than checker but I went to check her a few days earlier and I asked him after it was wrong up Im $37 with an antifreeze and cuz my van was having some problems and I said Diego veterans discount they said yes I didnt know they did sending order and they could have rerang it you know we rang the ticket or saved me dollars and some cents they didnt even try so I was a little bit upset about that it really inside it would have been that top they just could avoided that sale and just rerang it and put the discount in there this next time anyway but Checker is always I know I can go there and I I know I can feel comfortable and thats a big thing when you feel comfortable with the employees is that you they really do care I dont want to say they want to check or dont but overall I think AutoZone has a over them you know anyway great place it doesnt matter which AutoZone Ive ever been to there there just just good help

Mi
Review №4

Need a part and cant find it? These guys had my part shipped over night and my truck was back on the road the next day. For all vehicle needs I go autozone

So
Review №5

Z Dustan was very helpful, kind and very knowledgeable. Thank you Dustan

De
Review №6

Awesome staff especially if you having the good fortune to have Philipa help you out hevis amazing. Hope I spelled his name right

Co
Review №7

Jr. Is such a great asset to this location. Really awesome guy and he took the time to help me get my problem fixed and got me on my way. Jr., you and your team are fantastic, great job.

Ta
Review №8

Always helpful finding what we need and always has everything we are looking for.

Jo
Review №9

Great help. I went here to get a battery for my bosses F250 Power Stroke Diesel.

Wh
Review №10

Luis really went the extra mile to help me out pick the right part and solve a big problem for me. Super helpful! Thanks!

Mi
Review №11

I have been to this particular store previously, and as always, the service was excellent, even though I didnt find what I was looking for, but the clerk told me of an alternative. Great service.

Lo
Review №12

Horrible customer service! They no longer hire people with any mechanical skills at all.

Ja
Review №13

I have never had a bad experience at this location. The employees are always pleasant, store looks good, easily accessible, and the employees all seem to be in sync.

An
Review №14

This AutoZone has got to be the worst one in Ogden they accuse customers of stealing theyre just very rude and ignorant

li
Review №15

Great customers service very help like they always are

A
Review №16

I was just there. Needed a bolt messured to see the thread pitch and length. Just pointed me to the bolts. No help. Walked out and went to orileys across the street. They helped me with no problem right away. Will never come to this autozone again. They earned orileys a life long customer.

Su
Review №17

We went in looking for seat covers & found lots more! Lots of phone accessories & many more things a girl & her car cant live without. Sales people were very helpful & it was a very pleasant experience!

aa
Review №18

Was an out of towner and Andrew the store manager was so completely helpful! I was able to get my vehicle up and running and my family resumed our vacation. I really appreciated Andrews help, great guy!

Fe
Review №19

Excelent people.

Lo
Review №20

They were really helpful, had all the stuff I ordered ready

La
Review №21

Staff werent very helpful i will not buy my parts nomore.

ke
Review №22

Very helpful customer service reps got me in and out fast with just the correct information and products

Wo
Review №23

Thanks for letting me borrow your OBD2 device to run my check engine light, very helpful!

Lu
Review №24

Nice elderly lady helped me brainstorm interior repair.

Ja
Review №25

Rude about mask wearing for customers who have medical needs and cant wear a mask or who are old. Do you people really think the cdc is protecting you?AMA has taken it down but this mask wearing is doing more harm than good.

Al
Review №26

Fast service, ordered parts online, they emailed/ notified my boyfriend that the parts were ready for pick up and you go pick it up

va
Review №27

Pouapheng Lee was amazing. He went out of his way to install my new battery and treated me so well. I appreciate the employees at this store and will keep coming back.

An
Review №28

Love this place

Br
Review №29

Andrew, the store manager, helped me and my husband test then replace our car battery. He was extremely polite and helpful. He went out of his way to help install the new battery for us.

Mi
Review №30

They sold me a headlight AND installed it!

Si
Review №31

Super nice lady helped me get a new battery. Good customer service here. Everyone was being helped and you could tell that the staff was helpful.

I
Review №32

Very helpful unlike advanced auto they came out helped me change my headlight a big plus they also price match so you litterly cant beat them

Ev
Review №33

AutoZone is usually my go-to, because even though their prices can be slightly higher than others, they have no problem price matching. I also get the best customer service there! I wanted to give a shout-out to BEN at this particular location though, because he always helps me find the best deals, will walk me through the project I’m doing, and is highly knowledgeable. He deserves a raise!

Jo
Review №34

I am very thankful and grateful that Ive gotten some help with one there employees his name is Keegan I dont know if I spelt it correctly but my family and I thanks you.

Ch
Review №35

Friendly and fast

Na
Review №36

We like being able to recycle our motor oilThank you

Ja
Review №37

I bought a part from this store, I got it all installed but didnt have the socket I needed to torque it down. Instead of just letting me use the set they rent out anyway, they wanted to charge me to use the darn thing. I literally needed it for 5 minutes tops, in their parking lot, and they still would not let me use it. I wont buy parts from here any more.

Tr
Review №38

The AutoZone on 32nd and Washington, is the best AutoZone in Ogden. Joe Jacquez is the best. Always gives it %114.

Sh
Review №39

Very kind and helpful workers.

Za
Review №40

AutoZone has a very diverse inventory of parts. I do 90% of my own work so that is perfect for me. They also have a good rewards program where you get a point if you spend $20 or more, 5 times, then you get a $20 credit.

Vi
Review №41

They were very helpful. The right parts for my car

Ne
Review №42

Rachel was great and very helpful. Love this AutoZone. They have what you need and do free battery tests and check engine light diagnostics.

Da
Review №43

The service was good. They put the wiper blades on for me.

Am
Review №44

The attendant was willing to REALLY help me. He explained things like I was not a stupid woman. I am fairly knowledgeable, the to my husband. But still.

Fe
Review №45

I have been working with Andy the Store Manager to restore a 79 Chevy 4x4 and He has been nothing but Amazing. As a Veteran I have Never been treated so Respectfully. I Recommend this store above the others if you want Great customer service. And a Wonderful experience.RespectfullyFernando LopezUnited States Army Combat Veteran

Do
Review №46

Very fast and was even kind enough to uninstall our battery and it in the new one

Br
Review №47

Incredible customer service. I was very pleased with the willingness to help with our problem.

Ka
Review №48

My daughter and I stopped in because of check battery light on her car. Andrew (Andy) Hunsaker was kind enough to come out and check. He realized a belt was broken. He first told us how to replace it but then he went the extra mile and replaced it for us. He was kind enough to explain to us what he was doing and then to check and make sure all ok once replaced. He even got under the front of the car to make this work. All this with a kind, helpful smile on his face. Thank you Auto Zone and Andy. Made our day safe and better.

Ha
Review №49

Great experience as usual.

ro
Review №50

If you drive a roadster, then this should be your go to parts store, love that they offer a Military discount

ro
Review №51

Really helpful, and knowledgeable.

Ko
Review №52

Amazing service great prices the manager of the store Andy is absolutely amazing always on the ball never been taken care of so well by any other parts store ever

J.
Review №53

Customer service was good

J
Review №54

Wish i would have gotten the guys name but awesome service. Had my part in two seconds. Made sure to answer all my questions. Offered some great advice on my other car. Autozone usually is a great experience but he just took it a little further than others.

Ch
Review №55

If they dont have it, they can most likely order it.

cl
Review №56

Manager went above and beyond to help me with my problem! Thank you so much!

Mi
Review №57

Went to get a headlight bulb and this guy in the parking lot was bothering my wife so I let the staff know and they handled the situation amazingly! These guys are amazing and there for their customers!!

ca
Review №58

Store manager Andy M.provides excellent customer service knowable of car parts most importantly he treats u like FAMILY.

Em
Review №59

Had to buy a battery...they said I had to buy a terminal cleaner or they wouldnt honor the warranty on the new battery. So I had to spend 12.00 more than I had planned on....

Wi
Review №60

One of the employees made eye contact first thing when I walked in the door. All I needed was a spark plug but I was in and out in 3 minutes is all. and they allow you to work on your vehicle out in the parking lot I have trash cans everywhere thats nice lot of places dont allow you to do that.

Ar
Review №61

Cesar was extremely helpful and assisted me with a battery change. Made it easy for me to understand the way it worked. He even used their own tools. (I didn’t prepare well enough and didn’t bring my own.) thank you autozone

Jb
Review №62

Called in to see if they had a part in stock and clerk answered. He proceeded to tell me I needed a new PCM over the phone even though the part I requested was an alternator. I did not ask for his opinion or diagnosis especially over the phone. Especially since I had thoroughly tested the alternator and it had visible damage which was affecting connectivity. He persisted and I asked So you are an ASE certified tech then? Long pause then he replied I dont know why you even called if youre going to be like that Well I called to reserve a part for purchase. I did not call for your sight unseen over the phone diagnosis about a model of vehicle you clearly knew nothing about. I went to ORileys and paid the same price without the sass. You lost this location a customer I will never shop here again due to your actions. Oh I got the alternator in over a week ago and it totally fixed my problem so nope, did not need a PCM, you were wrong. Probably find a different day job. I know about vehicles, some poor person who isnt as savvy could have really been screwed by your arm chair sight unseen diagnosis. Really terrible. Youre a parts store employee not a mechanic. Edit five months later still running strong with new alternator. Yeah buddy you were wrong

Ju
Review №63

Very courteous

bo
Review №64

I needed to replace my windshield wiper nozzle and I was able to order and get the part installed with the help of an AutoZone employee. I hadnt ever replaced one before, so it was really nice that I could get it all done right there at the store. Thanks!

Al
Review №65

Super friendly staff and very helpful. They try and get you the best prices and warranties available.

La
Review №66

Great place for auto parts, I go with my husband often. They seem to have whatever he is looking for. Very friendly and helpful employees as well!

De
Review №67

Love the customer service

Re
Review №68

Idk.

RJ
Review №69

Best customer service out there! I absolutely love this AutoZone! EVERYONE that works at this location is the best! Everyone here is always helpful and friendly, I come here for everything I need just because of the customer service!

Ri
Review №70

Great place to get auto parts and helpful staff. While not the cheapest it is the most convenient and it does the job

Ch
Review №71

They are very helpful and professional. I really appreciate that advice and help I received

Lo
Review №72

My favorite autozone. Great service.

Ty
Review №73

Service was great! I felt I was actually being taking care of and not getting ripped off. Will definitely revisit when I need car parts.

El
Review №74

Really good service.

To
Review №75

I usually shop elsewhere but this location is my go to when Im in a pinch. No matter the uniform I wear this store always treats me right. The few people I have met are very knowledgeable and friendly.

To
Review №76

Great in store service!

Sh
Review №77

I dont hate it it was ok experience got what was needed and was gone home.

Er
Review №78

I needed windshield wipers and Muy was the best he even put them on for me.

Su
Review №79

Staff is super helpful and will help install/replace simple things like batteries or windshield wipers.

To
Review №80

Got they help I needed and was treated fairly.

M
Review №81

One of my headlights was out and it was late when I noticed it, and I didnt want to drive like that home or the next morning to work so I called to see if they had my cars lightbulb first and then went it. Being a girl, know nothing about taking it apart to get to the light bulb. Andy (manager??) was very attentive and polite. After he rang me up, we went outside and he put the new one in and also noticed another light bulb was out so we went back in and made another purchase for the upper side light and he put that one in also. I was very impressed how attentive they are especially to help someone that knows nothing about cars. Just wanted to acknowledge your nice staff and manager. Thank you Andy!

Ta
Review №82

Outstanding service, they helped us put in new battery and fill our windshield fluid.

ky
Review №83

Great items in stock and very friendly staff

Lu
Review №84

Worthless, maybe worse than Oriellys

MI
Review №85

First they seem to be a little slow when theyre helping people just trying to make sure that they get everybodys Parts correct. Theyve always seem to be able to have the parts that I needed or are able to get them the next day. Theyve always price match to everybody. So I dont feel that you can get any better service then what they provide.

Ir
Review №86

Good price, very helpful, short checkout time

Ph
Review №87

I needed a brace for my muffler & they sold me the wrong part. I took it back & asked them to get me the right one. The next day when I returned, they brought out the exact same part. I still have it in the package nut I no longer need it. I had a shop fix it & now Im going to have to return it again. A pain in the ass & what a joke.

Th
Review №88

Great customer service. Thank you

Le
Review №89

Tbe guy was so helpful. He put my wiperblade on for me

Le
Review №90

I love it

Em
Review №91

Guy said the fix would be simple, said we could find a video on YouTube to fix the thermostat in our car. That was a downright lie. Luckily we had a friend who was a mechanic and fixed it for us that night. Will never listen to them again about easy fixes.

Ch
Review №92

Friendly, efficient, showed me how to fill up my coolant with helpful advice going forward.

Jo
Review №93

Best Auto Zone Ive been 2 in a looong time! The manager was GREAT..he took his time with me and was very patient..he recommended products 2 me and helped me a great deal! I will drive from Clearfield 2 Ogden just 2 go 2 this Auto Zone!!

Sa
Review №94

Always a great experience! The employees are funny and knowledgeable. This location also has a big parking lot and they keep it clean and keep the garbage cans empty.

Ce
Review №95

Its sad, just because you are an ex employee they have the ability to trespass you? Warranty file deleted, you walk in and the first thing you get instead of drop stop 30/30 is get out you worthless p.o.s... is that the treatment every ex employee gets after leaving? If you quit they would say you were terminated, its just sad... micromanagement is their priotiy, been in contact with corporate and its always the same thing, dm would call you, after 3 months of dispute... nothing. Other than that there are very few employees that are top level customer service a feeew ...

Se
Review №96

They are so nice and helpful here! Prices are good too!

J&
Review №97

Neighborhood Part store that gives you advice and will even go out of there way to help you with your car. Honest on prices and performance parts VS standard. Good place

Ch
Review №98

He helped me find stuff

Ma
Review №99

Super friendly and helpful costumer service. Very fair prices, and a good location!

Ad
Review №100

Oil filter boxes were all opened or trashed.

Information
52 Photos
100 Comments
4.3 Rating
  • Address:3130 Washington, Ogden, UT 84401, United States
  • Site:https://autozone.com/locations/ut/ogden/3130-washington.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A856&y_source=1_MjQ3MTI1Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 801-392-5070
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations