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Aatopia Auto Care
746 N Harrisville Rd, Ogden, UT 84404, United States
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Aatopia Auto Care
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Pr
Review №1

They did some body work on the back bumpers and did a great job. It was a pretty quick turn around and the price was very reasonable. The estimate was spot on to the final amount so it was great to not have any surprise costs when picking up my vehicle. They painted the bumper and matched the rest of the car perfectly. Its back to its original shape and color and no one would even know.

Ma
Review №2

Great to work with. They were quick with fixing a lot of dents, scratches and that awkward run-in I had with my odd porch next to my driveway that said hello to my front passenger side with a big dent. For all the work that they did on my van, it was more than a fair price. They were very communicative through the whole process, answering every question I had. My van looks better than when I purchased it used 5 years ago. Definitely the best auto body shop around.

Ro
Review №3

I am neither friend or relative but got treated as if I were by all the Aatopia personnel. There was body damage to my vehicle and after they worked on it I was very pleased. I would and will recommend Aatopia to my friends and relatives. I feel they went out of their way to make me happy. Merry Christmas to ALL at Aatopia, and have a Wonderful New Year. Thanks for everything!

Da
Review №4

We brought our car in for repairs on the front end and undercarriage. From the first moment we met Jon and Bill all the anxiety of dealing with auto repair and insurance adjusters disappeared. The folks at Aatopia are wonderful and you can feel that they care about you and getting things taken care of in a professional and timely manner. Our car only took 4 days to repair it looks better than new. Jon handled all of the insurance issues directly with our adjuster. We highly recommend Aatopia for any of your vehicle repair needs.

De
Review №5

Highly Recommended!Had some body damage that was repaired here. The workmanship was top notch and the pricing was reasonable. Jon went the extra mile to make sure everything went smoothly.

Ma
Review №6

Got a new Lexus 22 days ago, Dad backed into it already. Sweet. Jon was very thorough with my options for service, and had Neal (body specialist) come out and inspect the vehicle to give his professional opinion. Due to the fact that there wasnt any major body damage to the panel that was backed into, they were able to get the work done in less than 24 hours. 10/10 will wreck my car again; 10/10 will use Aatopia again.

Li
Review №7

My experience with Tyler,Brian,and the rest of the crew has been amazing. Tyler has gone above and beyond and continues to do so. I have never met more honest caring and compassionate people. I had my breaks fixed, then my car broke down again needed a new head gasket. They found a way to make it reasonable so I could afford to live as well. I would recommend them to everyone and I have and will continue to. Thank you so much Tyler and everyone at Aatopia for caring.

Je
Review №8

We take all of our cars here. And we have recommended this place to family and friends. They are honest, and affordable. They dont try to get extra money out of you by making up stuff that needs to be done like other places have that we have gone to in the past. My husband and I wont go to another mechanic.

Ca
Review №9

Best customer service I think Ive ever had! The insurance company that was supposed to be covering my cars body work was being difficult, but John dealt with them like a pro! He even helped me set up a rental car, and got the insurance to cover it! It was so nice to have someone on my side and John went above and beyond to make sure I got the best care possible! They gave me frequent updates on how things were progressing so I never felt out of the loop. They even detailed my car after the repairs were done! I would highly recommend this place!

er
Review №10

This has to be the best shop around hands down! The customer service was incredible they treated me as a family member of there own. Best shop Ive been to so far and will continue the service there !

K.
Review №11

Had them paint our 55 Chevy Bel Air -- Took a bit longer than they originally bid, but the car turned out beautiful - they did a great paint job for us, and we took it to a car show this week and we even won a sponsors pick best of show award. We had several comment on the paint job and were asked who painted our car. Gave your name out to a few car enthusiasts. Thanks guys! Randy and Kathy

ka
Review №12

These guys are amazing! Not only do you get greeted by a British Bloke who will crack you up with his British slang, you also get first class service. They have fixed two of my vehicles and my sisters van, and from our experiences they were great!. They fight insurance for you just to make sure you dont get taken advantage of. I literally did not have to worry about the insurance company because they took care of everything. They also did more than they needed to and my vehicle looks better than what it did before. Thanks Aatopia for everything.P.S. anyone that has given them a bad review seems to love giving bad reviews on google because you can see all their reviews on their google reviews profiles...

Ge
Review №13

I have been to at least ten automotive repair places in utah over the years and I would say that I trust the people at Aatopia over any of them hands down. Theyre honestly just the only people that Ive been to in Utah that I dont feel are trying to rip me off. They always try to give you the best service and the best deal you can get. I would trust them with anything and recommend them to anyone.

Je
Review №14

Bill was very knowledgeable and quickly figured out what was wrong with our truck. Where others mechanics have failed and told us nothing was wrong or they fixed the problem only to find it still was broken. Great, honest service!

Co
Review №15

Glad I took my truck to get worked on here after my accident. John had the rental place come pick me up from the shop and kept me updated every day. Great company to work with!

St
Review №16

Wow! I went in for a re-tinting of my front windows and drove away with complimentary mini-detail....personally, it looked more like a complete detail....inside and out looked fresh, shiny, and cared for. The employees even took the time to have a nice conversation with me about my car. One of the employees informed me of a discount they were running on window tinting, otherwise I would not have known. Customer service #1. I like these guys!

Pa
Review №17

This place is amazing. They did a great job for a great price and detailed my car after the body work for no extra charge. Go here!

Br
Review №18

We took a van here for a pre-purchase inspection. Bill was super thorough and helped us find problems that werent on the title or listed in Carfax. On top that, he let me stay in the shop after hours because out car wouldnt start and I had three little ones with me. Also, the waiting room and restroom were very clean and looked nice. We would go to them again in a heart beat.

Za
Review №19

Very friendly and customer service oriented. If they continue to do business that way and even give a little to take care of the customer, the customer will reciprocate and be a lifetime customer undoubtedly. Very satisfied.

By
Review №20

I have had Aatopia Auto Care do work for me over the years, theyre always very thorough and transparent in explaining the work they do, so I always also know exactly what they are doing to repair my vehicle. And the vehicle always looked perfect, cleaned up and all!

Su
Review №21

Friendly helpful staff. Master mechanic is very knowledgeable. Go above and beyond

Jo
Review №22

We took a car we were interested in purchasing to Bill and he not only was thourough but brought us out and walked us through everything he found. Trust me it was a lot. Helped us dodge a bullet.

Ma
Review №23

Excellent customer service and very friendly and got a lot help dealing with insurance.

Zi
Review №24

Worst experience i have had. the paint job was a total mess, the owner seems dishonest. his estimate was much higher than others. please avoid this dump at all costs. Go to SLC if you have to. these reviews are written by friends or family. Fake reviews.Now he is giving rebuttals. They over charged me by $ 350.00, they did not pain the rear panel. Please avoid this place at all costs.

Mi
Review №25

We broke down far from home on a Saturday. Aatopia happened to be nearby and we managed to get our vehicle to the shop. A relative picked us up and took us the rest of the way (hundreds of miles from Aatopia). Over the next three days the mechanics at Aatopia kept in close contact with me. It took a little time to diagnose the problem and locate the needed parts, but they kept me in the loop and made every effort to keep the costs down. They could have charged me a lot more for labor, but they stuck to their initial estimate. The people at Aatopia were honest and they did a great job. They even picked up my wife from the train station when she went to pick up our vehicle. Our Suburban was barely able to run when we got it to the shop. Its been several weeks since we picked it up from Autopia and it has never run better.

Ri
Review №26

They service is awesome they got the truck fixed quick and look amazing the best auto body shop around could not ask for a better group of people to work with and they made my truck look amazing thanks guys

Kr
Review №27

This is a top notch place not to professional but give you a homie feeling when you go the people are very nice and loving and want whats best for everyone. :D

As
Review №28

Never in my life will i recommend this place to anyone or get any of my vehicles fixed by this company ever again. I took my car in to get done body damaged fixed on my car which is a higher end car and they didnt even fix it the first time around i had too get another rental car and take it back to them and still to this day its not completely fine by refuse to take it back.this place also placed a stupid sticker in my car which i did not agree for them to do.i do not line stickers on my car what mashes them think i want their sticker in my car.they promised to do things to my car for No extra charge and did not do it.they fyi not keep to their word.also they lie i called to check on the status of my car and twisted my words around saying i told the guy on Friday night that i am not going to pay for my car and the insurance is covering the hole thing. Never did i say that.the owner is the one Im sure i contacted and the last up front said he gas a metal disability seriously i dont care cause you lie. If the owner has a disability then he should not be running a company and his place of business a bad rep or name. The worst experience in my life is a joke.the guys say 8am but no one was even there and i was told by a guy That they Dont Get There till 9am then change your hours if thats the case.i would not recommended anyone to go here go somewhere else if you want better quality work and honest people. Also they tried to scam my insurance.they did not put a new vw symbol on car and tried charging my insurance.i told them to put it on if your charging my insurance for it.also they gave 2 separate involves with 2 different balances which i have to give my insurance. They dont even call insurance company back either.lazy full of excuses and probably always will

Re
Review №29

After my accident I had heard all the horror stories of insurance companies nickel and diming to get the best deal. I have a Jeep Wrangler that is customized exactly how I want it, its a vehicle I want to drive for the rest of my life. After the initial inspection, the insurance company wanted to make the repairs, but they soon realized how hard the correct parts were to find. Then when the insurance company wanted to total out my vehicle they offered me the trade in value without any of my upgrades,( around 10 grand in upgrades). Needless to say I was shocked, I was out raged and it took aatopia to fight for me to prevent that. When all was said and done, aatopia came through exactly how I needed them to, and my jeep is back in wheeling condition. Thanks to all who helped on my jeep there at aatopia.

Ke
Review №30

I could write a small book on the issues I’ve had with aatopia, but because google limits the number of characters I’ll simply list the lowlights of my experience.The girl (I guess what you call “a team” one person) washed my BLACK car with soap and water in direct sunlight on a hot day. The car I got back was exactly what you would expect after washing a black car in sunlight. There was a soap film all over the car. It took me 3 hours to rewash and hand wax the car in my garage to remove the residue from my car.The interior had only been cleaned to the window level. No banisters or headboards touched. The windows were a mess. The headlights were ridiculously bad.My leather seats had 4 new holes, rips, and tares in them. When I asked the girl about the terrible condition of the exterior, I was told that it was oxidation and that she would have buffed it out but she would have to charge me more and she was trying to save me money!! If it weren’t so absolutely unbelievably bad it would almost be comical.Since Monday was a holiday, I waited until Tuesday to go back and talk to Tyler about the issues. There was a customer inside and I didn’t want to embarrass anyone by bringing this up in front of a customer, so I told him I’d wait outside.After several minutes, he came outside and I showed him the car. Instead of any genuine concern for my experience at his business, I got a lot of excuses and rationalizations for the work. “The car was washed with soft water and so it wouldn’t have soap residue even if it was done outside”. “ The perforated leather in the Acuras is notorious for having weak spots that tear easily”. They admitted that they had not waxed the car and that the interior had not been completed because the girl was in a hurry and running behind.I will admit that at one point, a body guy came out and offered to completely buff out the car and told me how good it would look when he was done. Had they not actually DAMAGED my car, I probably would have accepted that offer, but I really didn’t want any of these guys going at my black car with an electric buffer at this point. I mean if I went to a dentist and he really messed up my root canal, I’m not sure I going to take his offer for free crowns even if he promises really good dentures if he messes that up also!I went into Aatopia to give the business a chance to own up to the problems and do the best they could to make things right. Apparently, that resolution is beyond them to figure out what would be the “right” thing to do. As of today, several days later, they have not offered one cent in reimbursement, even for the work that they admittedly didn’t complete. I think they figured since it was obvious I was NEVER going to be a return customer that they could just move on and keep the money for the job since I paid in advance.I waited long enough to give them a chance to do the right thing, which would have at a minimum been to give a full refund and I would have been really impressed if they offered to fix the leather.As of today, I will be taking the car to a different detailer in Ogden. I will also be getting estimates on repairing the leather seats so that I can sell the car. I have also had to contact my credit card company to dispute the charge since it has become obvious that Aatopia has no intention of doing anything. (after seeing my dispute Aatopia called to say they were going to refund my money. A bit too late to be genuine)I don’t judge any business on making a mistake… it can happen to anyone. However, I absolutely judge them on what they do after the mistake… and, all I received from these guys were excuses and rationalizations. Never a good business practice. I’m one of the few negative reviews for this business. Several are anonymous, but I put my name on any review I give - good or bad – I’ll stand behind it.

Ri
Review №31

We needed to replace the windshield in our Class A motorhome. It is a HUGE piece of glass measuring 9 1/2 feet wide and weighing over 300 pounds. Since we live full time in our motorhome the work had to be done in one day and on site where we were parked. When the crew from Aatopia arrived, they were extremely friendly, efficient, knowledgeable about their work, very professional and very very FUN!! After 2 hours, they had installed the windshield, cleaned up the area so well you didnt even know they had been there, and we had a brand new very clean windshield! Thanks Mike, Jon, Coby, Devan and Tyler!

Er
Review №32

Very honest, up front, and personable. I worked with Bill. Theyve earned my future business!

Na
Review №33

Its a utopia for your car and your wallet.

Wi
Review №34

Fantastic place and very affordable

Al
Review №35

Sent my car in for some mechanical issues and when i picked it up it looked brand new. They went above and beyond for the price that i paid.

Ca
Review №36

Great customer service

Information
3 Photos
36 Comments
4.6 Rating
  • Address:746 N Harrisville Rd, Ogden, UT 84404, United States
  • Site:http://aatopia.com/
  • Phone:+1 801-399-1791
Categories
  • Auto body shop
  • Auto repair shop
  • Auto glass shop
  • Brake shop
  • Car detailing service
  • Oil change service
  • Radiator repair service
  • Window tinting service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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