Was scheduled to be picked up by this Mickey Mouse company using my Progressive road side assistance. Got a confirmation at 645pm. Company never showed up. Tried calling them as did Progressive with no response. Would not recommend this company to anyone. Crazy how a company can stay open.

The people are very nice. A young man named Mark had a heart of gold u dont come across those kind anymore God Bless You all and may he cover you while you work in that dangerous job.

Longest wait time i have ever experienced and wrecker drive is more concerned with things happening in personal life. not professional do not recommend. (Lubbock location)

Very good services and very professional people

So our car was towed by WTAR Thursday night/Friday morning and after we took care of our paperwork to pick it up we were told we had to arrive by 2:45 as they go home by 3pm, we arrived and then was told the car was blocked and had to wait, we waited 1.5 hrs almost well turns out it was not blocked that was a lie they were trying to figure out how to reconnect the 4x4 they had disconnected apparently and did not know how to properly do it, we were told IT SHOULD BE OK !!!!!! HUH .. then after getting it home we discover first major dirt/mud foot prints all over the car, and the passenger door panel was damaged as well. This company is not professional nor honest and we will be contacting Chrysler monday about the Jeep grand Cherokee you towed.

We are a transport company and Cindy Sanchez in the office is very professional to deal with. She has great communication skills and great customer service. Everyone at the Odessa, TX location are very professional. Great experience every time we come.

When they took my car they scratched it real bad on both sides, then they pulled out important documents and personal items from my car. Their only responsibility was to tow the car notgetting into it!

Everyone here is very professional, not to mention really helpful. Cindy at the front desk is always willing to go the extra mile for the transports and anyone else that walks in there.

Nice ladies

Sat and watched a tow truck driver drag my car squalling in reverse from the back bumper not in nuetral. Even if i wanted my car back now its totally trashed under suspension is trashed and probably transmission also. Zero respect for others property at all.They repoed my car and caused so much damaged it isnt worth recovering it.

This is the worse place of business. They towed my car on Friday morning we paid to get the car back that morning but the business wouldnt let us pick up the car til the following Tuesday. They stole money out of our car that was hiden so that means they decided to help their selfs to go through my car. They broke the front bumper. The lady in the front working looks like she was on drugs, that place is not professional at all. If I could I would give them neg stars

They Broke My Handle Then Claimed It Was Broken Already... Refused To Pay To Get Fixed.

Worse place ever they steal anything valuable you have in your vehicle, I guess they really need the money and things that bad

They are nothing but a bunch of extortionist they repo your car then make u pay to get your stuff back

Where is this located in odessa txWhere is the yard?

They only work by apopiments but yet when you get there on time for your appoiment you still gotta sit and wait for 1 hour because they were not prepared to see you ... as stupid as that sounds ...

You dont want to have to go there

Close too early

If you arent a bank dont bother. If you dont know where it is, these guys are worthless. In other words, they dont do anything but charge banks to call people. They dont locate, they dont tow, they dont....not really sure what they do.

Bunch of crooks.

They took a car for ekivocacion