user
Engine Repair Premium Auto Care - Auto Repair Shop Odessa, TX
102 E 52nd St, Odessa, TX 79762, United States
Appearance
Engine Repair Premium Auto Care - Auto Repair Shop Odessa, TX
Comments
Ge
Review №1

I was stranded in Odessa Texas on my road trip but thankfully someone recommended I call Premium auto care. They fixed my car the next day and I was back on the road. Thanks guys!

Co
Review №2

I will always bring my vehicles here if I have the choice to. They know thier jobs and they are friendly to boot. Great pricing and they are quick to get things fixed up. I recommend.

Ma
Review №3

I can honestly say was the best experience Ive ever had to deal with!!! They were fast and friendly. I will highly reccomend to anybody needing service on their vehicle!!!

Je
Review №4

Premium Auto Care is a great place with a great staff! They worked their tails off to figure out what was wrong with my vehicle. They made me feel comfortable and welcome the entire time I was there. Jeramee, Anthony, & Ms. Holly were an absolute pleasure to spend time with. These folks are salt of the earth genuine Texas down home hard working folks! Honest and dependable! Not to mention they accept Element cards as well! So all you fleet trucks out there, this is a great spot. I would recommend this place to my granny! Thank you Premium Auto!

Er
Review №5

Very honest and quality work and also very economical. Completely satisfied with the job done. Very nice people

Gr
Review №6

These guys made a very bad experience into the best it could be. I was out there this weekend and delivered a travel trailer to my son. I live in Fort Worth and when I started home my Ford F250 threw a engine code and went into limp mode. I dont need to tell you how much it cost to work on a diesel, and to boot I was in Odessa for the first time ever. Called and they got me in the very next morning. Quoted me a price after running all kinds of test. Got me back on the road and ended up cheaper than the original quote. I also had no way of going anywhere so I spent almost 6 hrs with the owner and ship manager. Good people, great service. So good Im considering driving the 5 hrs back so they can do some upgrades to my truck. Could not of asked for a better outcome to a very stressful situation. And by the way truck ran excellent on the trip home and even got better fuel mileage. Thanks guys

Sa
Review №7

Waiting room is dusty and dirty. Workers cuss constantly in front of clients/guests. They also have issues on communication. Do not recommend to anyone.

Ka
Review №8

Thanks so much for being the best! You didnt over charge me and you were absolutely honest. Thank you for working so hard on my truck and fast.

Ma
Review №9

Excellent service, honest and reasonable pricing (especially for being in the middle of the Permian basin! ). Friendly people to. High security storage parking lot and shop.

Ma
Review №10

Got it done very fast. Very easy to get in touch with. And did an excellent job!!!

Sa
Review №11

They do good work.just had to wait longer than expected due to being understaffed at the time.

Sh
Review №12

Im a single mom on a very tight budget. I was quoted $1600 for brake repair at several places and I had Premium Auto Care recommended to me by a co-worker. They got the job done for way less than that! They were kind, courteous, and extremely helpful!! They took a very stressful situation and made it more bearable! Thank you all so much!! I will be bringing my repairs to you from now on.

Mi
Review №13

Honest, fast, friendly, fair pricing, overall great experience! We will be going here for all of our vehicles.. Thank you!

Gl
Review №14

Wonderful service. We are new to town and they were very friendly. They gave realistic turnover time even when they were very busy. They also had great pricing! Their staff was also wonderful to work with.

Sc
Review №15

Within hours of limping into his shop, Jeramie helped clean up a control relay that caused my van to stop suddenly. He also pointed out the part that I needed in case of complete failure down the road. Thanks so much!!!

Pa
Review №16

First experience with Premium Auto. Excellent timely service replacing the ignition cylinder. I will definitely be back for additional work on my 92 pickup. The only reason for 4 stars, they kept the ignition key which in my case also opens the truck door. I called, drove back and was greeted at the door with an apology.

Fi
Review №17

Very good! They found the problem and made sure there wasn’t anything else, and took the time to explain it to me. Nice gentleman and sweet shop cat to pet wile I waited. The prices were also fair. I’m glad I found this place.

St
Review №18

Excellent staff and service. I was in and out of there very quickly and my car is back on the road. Thank you Premium Auto Care! I will be recommending you to anyone who needs auto work done.

Ma
Review №19

Awesome business!!! I knew nothing about this place but I called anyway about my A/C not working right on my BMW. The owner told me to bring it by so he could order parts and have it fixed the next day. He put it on a machine and it turns out it was just over charged and took care of it that night. He could have come up with a story saying my car needed this and that but he didnt. I appreciate honesty more then anything. The owner and staff are all very nice and they know what they anything re doing. I will bring my car here from now on whenever it needs something and would highly recommend it to anyone else who needs their vehicle worked on. And their rates are lower then other auto repair shops. I gladly give this place 5 stars!!!!

Pi
Review №20

I had a coolant leak. Asked could they get to it today the mechanic told me he would look at it and see. I needed a new hose was there about 1 hr and done . The mechanic was very nice to fit me in when they had plenty of other cars to work on . So I was very appreciative. So now I have heat again.

Ba
Review №21

Incredibly poor, and frustrating, experience didnt solve the issue the first time, wasted cash, had to bring it back in which they held if for nearly a month and a half, I can understand being short-handed and needing more time for the crew to get to it. However, after receiving my car from them the second time, not only is the issue still persistent, my car has been misfiring, the CEL blinking, is in gerenally worse condition than before. I understand its not new and fancy, but its mine and I would have appreciated not only it being fixed in the first place, but being informed of what issues the diagnostics found and how they could be resolved.

Ri
Review №22

Beyond pleased with all the guys here at Premium Auto Care. They are very passionate about what they do. I’d give them 10 stars if i could. They didn’t charge a arm and a leg like most places and they found and fixed the issue very quick!! Thank you guys so much!!!

St
Review №23

I would absolutely recommend Premium Auto Care for all you cars needs. They do a wonderful job and don’t do anything to your vehicle without discussing it with you first because they don’t believe in over charging you like other places do. This is definitely my go to place for all my car and truck needs

Lu
Review №24

Your ReviewWoke up to find my alternator not working. Seeing that I am from out of town they came in on a Saturday (day off) to get it changed out for me. I will highly recommend them to anyone. Price was great did not charge an arm and leg to get it done. Sorry guys that it was such a pain to get done. These guys are awesome me and my family are safe at home because of them.

Ar
Review №25

Called them over Labor Day weekend when the water pump went out on our 09 Ford Flex. They got it in, did the very tricky repair in a timely manner and charged 1/3 of what the Ford dealership wanted to charge! We highly recommend them for all you auto repairs and maintenance!

Br
Review №26

Struggled all around town looking for someone to help me with my car. I showed up their shop and was welcomed with some great customer service. They close at 5:00 but took my car in anyway at five to look at it. Your average place would give you some crap excuse how you gotta come back in the morning. Reasonable price with a staff that beats most places in regards to honesty and service. Five stars for sure. Ill be back for sure!

Do
Review №27

Run, Run away as fast as you can. My truck was in twice for same problem, first time $600 and they told me I would never have that problem again. Didnt have the truck two hours and the same problem.Second time they told me $2300 and it took 3 weeks and then they charge me over $6000 and guess what next day same problem. They have a lot of excuses but dont take your truck there. If I could give less than one star I would.

Ra
Review №28

Hands down the best in Odessa Midland. I cant say enough but I will never go to any other shop as long as these guys are around. They are friendly, respectful, passionate and sincere about their business.

Sa
Review №29

These guys are great. Very polite and honest about whats wrong with your vehicle. They wont replace parts that dont need to be replaced. I came to them after some bad experiences with firestone. There wasnt much they could do for my AC without replacing the whole thing but they recharged it for me anyway and didnt charge for the Freon. I absolutely recommend this business.

Al
Review №30

Horrible shop! Kept my truck for about 1 month and had it in the “shop” working on it for about 2 weeks. Who in their right mind would pay a mechanic for 2 weeks to work on 1 vehicle for a $160 diagnostic fee? Anyway, I was quoted almost 5k to replace one of the oil pumps that was supposedly causing the issue. Called a few other mechanics and they all assured me that what these folks told me would not be the problem. Sure enough, I towed it to a different shop, they cleaned out my fuel pump for $100 and my truck is now running. Please save your money and go elsewhere.

Me
Review №31

They helped us with multiple issues on a van and our car. Very helpful, friendly staff!! We highly recommend.

Ge
Review №32

Charging system failure broken down, We called for help with repairs Premium Auto got our car in and repairs were turn key. Fast and honest, they could have charged me to replace the belt but saw we didnt need the extra cost. Highly recommended. 5 stars

Co
Review №33

They replaced an alternator in our car. Unfortunately, no one knew the part was bad and the car was left in a parking lot. They came and towed the car same day at no additional cost, and replaced the part at no additional cost to us either!They really do stand behind their work, and make it right.

To
Review №34

Great experience, would definitely recommend.

To
Review №35

Took my SUV in because it was running rough and had check engine light on. They replaced a jet, changed the oil, and fixed a fuel leak. I picked it up and the vehicle was making a knocking noise that it had not been making when it was brought in. The mechanic did not know what it was and acted like he did not care. The check engine light came back on. I would not recommend this repair shop.

Ri
Review №36

AW did a fantastic job got my truck fixed in a matter of hours all my business in the future will be with him

Je
Review №37

Dropped off my truck and was repaired and returnedAll in the same day at a fair price, highly recommend them👍

Ca
Review №38

OMG!!! MY NEW EXPERIENCE AT PREMIUM AUTO CARE WAS THE BEST! FROM THE MINUTE I WALKED IN I WAS GREETED AND TREATED WITH GREAT CUSTOMER SERVICE AND COMPLETE SATISFACTION! I DEFINITELY RECOMMEND PREMIUM AUTO CARE 100% FOR ALL YOUR CAR CARE NEEDS!!!#JUST WALK IN & ASK FOR THE BEST!!!

Ly
Review №39

Do not use this shop. The manager is a crook. His shop tech lier. They screwed me out of $2300 replacing a part that wasnt the problem, they have had my truck for 13 weeks all together and they have been telling me itll be Monday every week I call and just found out that they still have not looked at my truck. I call and get no answer or talk to a lady that doesnt know and promises a call back. Still no call, if you have a car here go get it, thats what Im doing. If you go by there tell them to call me back.

Vi
Review №40

They were unprofessional and messed up my battery and made me buy a new one after they fried mine. RIP Off is all I have to

Jo
Review №41

2 ND time to go there fixed me right up again would recommend this shop

Ch
Review №42

I have had a few people tell me about the wonderful service this company has given and i plan on trying them out soon! When I spoke to the owner, and asked a few questions, he could not have been more helpful or kind!!

yo
Review №43

Came from California I recommend every Body to go here thier real cool,good and they made my car drive better than before,even showed me a cuople tricks but thanks yall your the best

di
Review №44

I was indecisive on who to choose for my brake repair on my car since i’m not from Odessa. Needless to say they have Great service... they are Great people... and have a Short waiting time...

ch
Review №45

Very helpful friendly folks, as well as very reasonably priced. Would recommend to everyone.

Tr
Review №46

Best place in town for service, quality and dependability.

pa
Review №47

Would give no stars if i could Would never go back owner acts nice but if cant fix your problem he is not honest STAY AWAY !!

Ce
Review №48

One week for a battery change

Lu
Review №49

These guys take good care o me !

Ke
Review №50

Splendid job on my truck!Splendid service!Will be back for all my mechanical services.

Wa
Review №51

Brought in my vehicle for a fuel pump and to chase & repair an electrical short. After 1 month, $1000 and a ton of phone calls they claim it was ready but the electrical short was never fixed. When I showed up to collect my vehicle the owner was cooking lunch in the middle of the shop. The owner claims to have the best automotive electrician in all of West Texas but this is obviously not the case.

Co
Review №52

My vehicle was in and out much faster than I expected And their rates are much LOWER than expected

Hi
Review №53

Great service. Definitely come back :))

Br
Review №54

They have a very helpful and friendly staff, had an electrical issue who numerous other places had been unable to find..highly recommend them!

mi
Review №55

Worst experience ever.had $6000 worth of mechanical work done took them 3 weeks then the transmission leaked and they said i had to wait another week to get it fixed.then i had to pick up my own clutch cause they never ordered it.they ruined the back of my car paint..its rare chameleon paint too.after about a month in a half they finally got the car running right.i dont recommend this company...do not go here.

Jo
Review №56

Awesome! best crew

Bu
Review №57

Had a problem with my F350 Jermee gladly took my truck in looked at it and fixed the problem his staff were friendly and I will be taking my truck back in the future I highly recommend this to others that need there cars or trucks fixed thanks again for your services

Ca
Review №58

Sat outside the shop owner said someone would look at 2 hours went by another customer drives in checks his truck out before mine! Not the best with customers stay away

Bl
Review №59

Never had a complaint.

St
Review №60

Not really leaving a review, just disclosing rates so everyone knows. Labour is $150/ hour. And if your only in there for 10 min, even if you decide not to have any work done, the minimum is one hour.

Ga
Review №61

Awesome place

Do
Review №62

Great service!!!

Ki
Review №63

Awesome!!

Information
2 Photos
63 Comments
4.3 Rating
  • Address:102 E 52nd St, Odessa, TX 79762, United States
  • Site:https://premiumautocare.org/
  • Phone:+1 432-276-5266
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto spring shop
  • Brake shop
  • Car stereo store
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Radiator repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations