John, the sales manager there, was very helpful and proactive without being pushy. He didnt try to upsell me to a larger tractor than I needed for our small horse property, though he did explain what larger versus small could and could not do. Again the finance guy was super helpful. Finally, their inventory of used tractors was not just big, but seemed to have tractors in very good condition across the range of possible needs. I look forward to doing business with them again.
Drew was very helpful and knowledgeable . He was very comfortable to do business with. I will and did recomend friends to go to Ocala Tractor for equipment. Drew, Ocala Tractor made me feel like I was a friend and not just a paycheck. He was not rushing or pushing you into something that you didnt want. Most salesman are really pushy. Not Drew, he was awesome. Drew is someone that you would want to invite to your house for a family BBQ.I watched him make sure that other people where acknowledged while waiting on their salesman making sure they were being taken care of. At the same time making sure that I was getting what I wanted and needed. You go Drew!!! keep up the hard work and you will be going places in life. This is one hard working young man. You dont find that in this day and age. Thank you for everything. And I appreciate the fact that after I left with my mower a few days later he contracted me to make sure that my machine worked good and performed the way it should. Thanks for all your hard work. And when your daughter gets older she is going to be proud to call you DADDY.
This place is awesome the service is unique they have lots of inventory and the prices are unbelievable. Make sure you ask for Justin, he is extremely professional and super respectful, he treats you like family not a customer. Mike in the financial department was extremely helpful and treated us like family as well. I will definitely recommend this company if you need any kind of equipment for your farm or job.
Everyones been great to work with! They were very responsive and up-front about everything! Looking forward to seeing how my experience is in the coming years. With any possible warranty repairs and general services, like oil changes.
I highly recommend Ocala Tractor. Clay, Mike, and the Parts Department Team are a 10! Really the whole Ocala Tractor Team is Top-Notch! Aggressively Priced, Large inventory of Parts! Hometown People.The guys in the Parts Department at Ocala Tractor are simply the best. They go out of there way to assist you and are always happy to find you hard to get parts if they do not have them in-stock (which they usually do).Counter-intuitive at Ocala Tractor you can get the parts you need at or below any of the big-box or online retail stores less expensive or for the same price. The Canopy I bought for my 452 from Ocala Tractor was priced better than any other source I looked into. Heck, they even offered to install it for me. Was easy, so I did it myself, simply bolt on. Look great, and is very well made. You need one!Plus, why ship your money out of town. Lets take to take care of hometown people and business to make sure they stick around.Thanks Ocala Tractor - Raymond
We waited a long time to finally purchase a tractor for our property. We own a little mini farm under 10 acres in the Lake Pan area. To be honest, I was a little overwhelmed by this kind of decision. There are so many types and brands to choose from. I was drawn to Ocala Tractor after viewing their website and checking out their history. This is a family owned business and in todays economy, I very much want to support local business. From the very start of our conversation with John Lycan, we knew he was the perfect contact person. He answered all our questions and found us the perfect tractor. We were very pleased with his knowledge, professionalism and caring manner. Our finance manager, Roger Walton, was the epitome of his financial position and offered us a variety of financial options. Truly, this is a company that cares about their customers and is not afraid to demonstrate it. We highly recommend Ocala Tractor for any of your equipment needs.
Was looking for the best deal on a new cab tractor with loader and mower, called several other dealers before I called Ocala Tractor and pretty much wasted my time. The dealers either didnt have any inventory or tried to talk me into what they wanted me to buy instead of what I wanted to buy. I called Ocala Tractor and talked to Justin he was quick to tell me what he had and what he could do for me. Justin explained everything openly and was very punctual, when he said he would call me back he did exactly that and on time. I purchased my tractor 2 days later from Justin and he went above and beyond to make sure I was happy and the sale was smooth. I would highly recommend Ocala Tractor to anyone that is in the market for a Tractor or mower or just an attachment, they are on time and on the spot and their sales team is top notch. I would do business over again with no hesitations.
My husband and I purchased multiple pieces of equipment from Ocala Tractor, including a Bobcat Skid Steer, a Bobcat Excavator and multiple implements. Overall, our experience was excellent. Eric, our salesman, made himself available to answer a plethora of questions. Big Tuna took his time during the delivery and explained everything thoroughly. Joey in Service has been a great asset and willing to help every time we call. It is a top-notch operation and I highly recommend for anyone in the market.
This place was great. They had exactly what we needed. Gio and the rest of the staff were helpful and friendly. I definitely would go to them for fair prices and good inventory. We have been on our tractor every day!
The parts department was very helpful and polite. They made sure that I had the correct parts and had them sent to my shop.
Chris in parts has been a jewel he has blessed my experience with you. Keep up the good work 👍👏👌
Ocala tractors service department was great. good communication, great work and on time, would highly recommend my friends coming here and getting their tractors worked on.Fast and friendly service with extremely reasonable, competitive, pricing. I have used them several times; each time owner and staff are always welcoming and helpful, getting me back up and running each time.
I wanted to make a few comments about Ocala Tractor and my experience purchasing my HDZT 60INCH GRAVELY MOWER. I did my research and found that this dealership offered the best of the best for me. Local sale, local service, local folks who wanted to make sure that what I bought was what I needed for my properties. Justin Boileau led me to the mower that was perfect for maintaining my property and with the extra time I had left compared with my current machine, I could accomplish so much more! Rodger Walton made the financing very clear, concise,and understandable.I look forward to future dealings because of these two professionals. I feel confident that not only was I taken care of in my hour of need, that I can with certainty,depend on them to guide me with any future needs!Thanks Justin and Roger!
I have been a customer for years. Excellent service all the way around. The parts dept. goes out of its way to find parts for older equipment. I Recently bought a new tractor, the delivery wad faster than expected. They forgot to put water in the tires,..no problem.They picked the tractor up and took it in promptly to make it right. Brian, the delivery person, came across as very knowledgable, polite and courteous. He went over all the functions on the tractor to make sure I was comfortable and knew how to operate everything. Overall, superior service from friendly staff.
Went in looking for a zero turn mower. One of the smallest and least expensive pieces of power equipment that they sell.They treated me great, could not have been any nicer if I was looking to spend $80,000 on a new Massey.Eric was great to deal with, he was respectful and knowledgeable and he answered my questions quickly and accurately. A definite asset to Ocala Tractor.I got a price I was happy with - $100’s less than the local dealer. Ocala tractor was definitely worth the trip.I absolutely recommend them to any friends or family that are looking.I’ll be going back when it’s time to get my tractor.
My husband, Lloyd and I recently purchased a Massey Ferguson tractor and we very pleased with the service we received. We were greeted by John, a sales rep who knew the ins and outs of the Massey Ferguson and was very knowledgeable and answered all our questions. We were then helped by Roger in Finance who did his very best to get us the best deal. We are grateful for John and Roger and will continue to use Ocala Tractor for all our lawn mower and tractor needs. Thanks Ocala Tractor for exceeding our expectations.
My husband and I went to Ocala Tractor for a new mower. We kind of knew what we wanted and what price range we wanted to be in. When you first get there, you have to hunt a salesperson down, not a biggie, but to some that may be a big deal. We walked inside the business and heard people talking, but werent sure if we were allowed in the back until we yelled hello. Got a salesman and checked out product. Not bad. When we mentioned we were going to shop around, his response was youll be back. Kinda cocky, but its sales. So I got my handy dandy phone and researched the exact product and found a little cheaper elsewhere. He agreed to price match. Bonus points... Then we come back to pick it up, hes with a new customer and refers us to another salesperson. No big deal. We get into the finance office... which I absolutely HATE... and heres why. The finance guy was pushy about warranties. Some may like to hear all that, and we did listen. Until he told us about the battery warranty. You get up to 6 replacement batteries over the time of the warranty. OK, so what if I get a mfg defect battery, does that count against my 6... yes... what if all 6 are defects... then Im screwed. Wasted money for nothing. We declined the warranty and the finance guy says, well I hope nothing happens to your mower when you get it home. Who says that? Do you not believe in your product? Same as buying a new car..... I get it. But I had to add, you better not do anything to it while its being prepped. Finance guy was a little hasty. Just work on your customer service. Most people will be there to buy. Dont work on selling something so hard, as it almost makes it seem as though you dont believe in the product. Be confident not conceited.
Quick and easy, great staff and had all the parts needed
I had an amazing experience with Ocala tractor and their staff. They where very helpful and informative. Drew Parsons Roger Walton where extremely helpful! I would highly recommend buying your equipment from Ocala tractor!
Such a great dealer! The service department provides excellent service the communication is outstanding you can really trust that the issues will be fixed!
The guys out in the service department where honest and helped get my zero turn in and out fast enough. They made sure to look everything over and the guy Justin T. Was very helpful and knew what he was talking about when we talked. Thank you guys again!!
I’ve purchased two machines over the past month. I’ve gotten fantastic service from now everyone has been super friendly. I Highly recommend them.
So I purchased a used mower from Ocala tractor. I knew it needed a muffler when I bought it. So I took it to my local shop for service, they tell me all the belts need replaced 2 spindles are bad and a pulley. 1000 worth of repairs. So I call and talk to a manager at Ocala tractor and ask it they check them before the sell them. He tells me sometimes and it is what it is. I figured being a reputable business buying used from them would be ok. Well that is farther from the truth with these guys. If your buying used you better go over it with a fine tooth comb. Because they don’t. I should of stuck with my local gravely dealer at least their honest unlike these guys. Stay away from their used junk!!
5 stars just isnt enough for the group of people we had the pleasure meeting and working a deal with on our new tractor. From online inquiry to delivery. Justin knows his stuff!!!!! Very outgoing, personable, friendly and never pushy, Mike D in finance, worked many numbers for us to get us where we needed to be comfortably, anything we threw at him he crunched numbers and never seemed aggravated or just gave up on the deal, and was on top of it all. Right down to delivery Eric, was prompt, friendly and knowledgeable as well. Every I dotted and T crossed just as each and everyone we encountered there promised. This was the best transaction we have ever experienced and will definitely highly recommend you to anyone we know. Thank you all again for all your hard work.Sincerely,Alvin and Brenda Adkison
Just purchased a 72 Flail mower to go with my 2035 Bobcat tractor. Purchased both from Eric at Ocala Tractor. He listened to my needs and suggested what would work for me and went the extra mile to make sure I was satisfied with my purchases. Ocala Tractor is my new place for farming and yard equipment needs.
Great service very helpful. Will return.
Had a great experience with Ocala Tractor. Their salesman John was very helpful. I purchased the TYM T474 and so far have been very happy with it. I have put about 10 hours on it in the last few days and every task I work on has been easy and very time saving compared to my 40 year old green tractor.
Ocala tractor is a great place to do business, this is the second tractor that Ive bought from them. They have always followed through.
I went to Ocala tractor after going to Deere and Kubota. Do not waste your time with the over priced orange and green that they can’t even get in stock. I bought a Bobcat tractor 2040 and the best flail mower on the market we scones!! Go see Eric Spivey and don’t waste your time anywhere else. I’ll be back for sure.
Ryan has done an exceptional job with helping each other get a suitable price that is mutually beneficial. I was a little too aggressive in trying to obtain a magnificent blessed price for our new rhino ag TS 10 flex wing grass cutter . Since we are a GREEK ORTHODOX MONASTERY... IT is my humble job to obtain the best possible price . Ryan was sincere but firm in helping obtain that balance... thank you Ryan. You are well informed and substantially impressive in obtaining prices for our 3 next purchases at ocala tractor... thank you very much... of course we will be back.
This is my second mower from Ocala tractor. Always great service. Great salesman. Very knowledgeable, overall a great experience. Will definitely recommend to friends and family.
The guys there did a great job to find me a tractor I was looking for and getting a deal done
Of course I will always believe it is best to buy local but if it’s not possible a trip to Ocala Tractors is worth it. I was met out front by John and he quickly assessed my needs. From there he directed me to several different brands and models. He showed little favoritism in the brands but explained the differences in each. I finally decided on the New Holland (I’m glad I did). One thing I hate is the negotiation game and I told John that. I knew what a good price was so just tell me. John did exactly that. There was no back and forth. Just a fair price. And it was low enough that I was able to buy some extras. From what I have seen his price was the best I have seen anywhere. So what about shipping it 500 miles? No issue. It arrived on time in perfect condition with a full tank of fuel. I am thrilled. John also gave me his cell number so I know if I have a question I can just send him a text for a quick answer. I will be stopping in Ocala Tractor occasionally for service parts. Oh, soon after the purchase the service manager called to introduce himself and offer his service any time I need it. Unreal!!! Car dealers could learn a lot from these guys. So in short, go to Ocala and see for yourself. Not only did I leave with a tractor I left with some friends that I will stop in and say hello in the future.
My Gravely zero turn was purchased here many years ago, and they performed the service on it until I moved to the south part of the county. I stopped in for a new solenoid, which they had in stock. I like doing business with them!
This is my second purchase at Ocala Tractor. The first purchase was a Gravely Zero turn and a Box Grader. At that time that I made the purchase I was greeted by a young salesman Name Ryan Bass (AKA The Britt) He made purchasing From Ocala Tractor a good experience.So when I became interested in purchasing a new tractor I wasted no time looking up Ryan Bass at Ocala Tractor and arranging a meeting with him so that he could demo a new TYM T574CH In no time we had a deal on this unit at a great price. Im very happy that this salesman Is still with Ocala Tractor and I will always will check with these guys when I need anything related to outdoor equipment.Thank you.
The staff was so friendly and knowledgeable in the parts department. I was able to get what I needed with ease. Definitely will be returning!
Ryan went above and beyond to answer my endless questions and get us a great deal on our new Bobcat. Even after the sale he continued to go above and beyond to find accessories that we wanted and set up the installation. We live outside of Tampa and will definitely be driving to Ocala Tractor for our needs. Thank you.
Bought our first Gravely zero turn mower. Ryan Bass at Ocala Tractor was our contact from start to finish. He is very knowledgeable, professional and friendly. Everyone was awesome they were friendly and professional and made the whole experience enjoyable. Thank you Ocala Tractor we will recommend you to all our family and friends!
Great sales and service team. Very helpful and knowledgeable. Willing to help and go beyond.
Everyone was great and Roger Walton(finance manager) was very helpful he made sure I got everything I wanted with staying within affordable payment rates. Thank you also to Ryan Bass(sales manager) he pointing me in the right direction of the equipment that fit my needs and last but not least Mike Delehanty(finance manager) thank you for assisting the other guys with whatever they needed to push my loan through and being so kind!! All of you guys were great .....SO GUYS IF U NEED ANYTHING FOR LANDSCAPING ETC. DONT HESITATE TO REACH OUT TO THESE GUYS @OCALA TRACTOR!!
I would recommend Ocala tractor to anyone, we had to take my dads tractor to be fixed & everyone was professional and very kind. The service department was very helpful and made sure we had everything we needed as well as staying informed.
The parts department is wonderfully and fully stocked with all your tractor and mower needs. Come see Chris, he is knowledgeable and very helpful.
Great service and quick turnaround on my Gravely zero turn
Drew was awesome. Will definitely use again.
When I went in to get parts Chris Morris helped me with everything that I needed. Chris was very kind and respectful . Made it a pleasure to get parts and I most definitely will be doing all my business there and sending others
It was a pleasure doing business with Ocala tractor everybody did a good job thanks to all Fred Andrews
Fast and diligent service, Drew the representative that helped me was very knowledgeable and answered any questions I had. 20/10 would recommend. Can’t wait to further my great experience with any future maintenance I will need on my new mower!
Chris Morris parts manager. Is so talented smart and knows his job a goes the extra mile to satisfy a customer.
Chris is the parts department was amazing! Fantastic place! I will oy buy parts with Ocala Tractor.
Very friendly asked all kinds of questions gave me all the right answers very helpful
John Lycan is the very best. He goes above and beyond to help. He’s been the go to for my fiancé’s tractor as well and has never let us down or disappointed at all! We will always go back to ocala tractor for any equipment!
I purchased TYM 574 tractor, by electronic media. The Ocala Tractor staff (Justin) was knowledgeable and pleasant. They did an excellent job of preparing the Tractor for delivery. All documents were handled electronically. All conditions for sale were agreed upon and executed by Ocala Tractor. Since this Tractor was a present, they even put a bow on the Tractor
I have been looking for a pump that seems to just not be available anymore. During my search I stumbled across Ocala Tractor. So, I called and got Clay on the phone. I told him my delima, and instead of him just telling me no he does not have what I need, he actually took the time to walk me through some other options that might be easier for me to get my hands on. I have been at this for days, and out of every person I have spoken to, not one of them even sounded remotely interested in anything I was saying, much less did any of them offer me any kind of additional information they just got me off the phone as fast as possible. But not Clay from Ocala Tractor LLC, Clay treated me and my situation as if it was his problem and provided me with more options then I thought I had. And he didnt even get anything out of it. If ever you have a parts or technical question about a part, I suggest talking to Clay. It is a breath of fresh air to know that there are still people out there that genuinely care about their jobs and the people thy come in contact with.A+++++++++
Friendly service, great staff. Easy purchase hassle-free.
Eric is an amazing sells person an was there to answer all my questions
Terrible experience. Make sure you go to the manufacturers website for financing options theyll try to keep that from you.
Drew got me what I wanted for the price I wanted to pay, great experience and hassle free. My new gravely ZT HD 60 is great 👍
Dillion was excellent to work with. Got the tractor back when promised.Thanks Ocala Tractor
Great experience..very happy...John was a no nonsense salesman and Mike and Roger in finance took great care of us..in and out
Chris in the parts department is really nice and took care of me quickly
Excellent service, knowledgeable friendly staff. Thank you Chris Morris for your help
Posting for my husband, Al. Loves his tractor and would recommend it to everyone. The one problem he has is he has lost two pins from the front. Is there another type of pin that he can use? The ones he got wont stay in place. He also wished he was able to get a hook welded on his bucket.I would like to add to this. My husband is very disappointed with the dealership. We had some minor issues and the service department wouldnt take our calls. They said they were going to call back but never did.He was also promised an extra key and we are still waiting for that and for the two pins that were promised.We are very disappointed and wouldnt recommended this tractor as it needs more safe guards in place.
I was very satisfied with the customer service at Ocala Tractor. Clay in the parts department is very knowledgeable & offered helpful advice on the care of my tractor. I got all the filters I needed, no problem! Since I was there already I priced & purchased a pallet fork attachment for the front end loader. Great value & excellent service from Clay in sales. I’ll be back when I need anything else for my New Holland. Great job y’all. Thank you!
The parts department is awesome. They are very busy and sometimes its hard to get someone on the phone but well worth the time.
Parts Department was very helpful and top notch, highly recommend Ocala Tractor.
Went into parts dept to get a rubber grommet for my Gravley zero turn gas tank . Extremely professional. Very knowledgeable. Chris was awesome. I dont really care for dealerships but they are the best. Will be back to purchase a bobcat Excavator.Thanks ChrisKBA Land & Cattle Co.
John and Eric (Mr Tuna) are excellent. Could not ask for a better buying and delivery experience!
I enjoyed the time spent with John in buying my Bobcat 1025 last week. John is very upfront & direct, & I feel like he gave me a great tractor /trailer package deal.Mike in finance was nice to work with also & very thorough in detail. Drew was very helpful also. I look forward to doing business with Ocala Tractor in the future, thank you all so much. Faron Weems in Keystone Heights Florida
Great tractors, parts and service. Theyve made purchasing a tractor a seamless transaction. Service after the sale has been great too
Thomas and Eric at Ocala Tractor were amazing to work with! I really cant say enough good things about them. We are a landscaping company and had previously purchased an trenching attachment for our smaller Bobcat around the first of the year from Ocala Tractor. That purchase was a great experience, so I had the confidence/trust to work with them again, and boy was I right. They provided helpful information, worked with me over a period of several weeks, and applied no pressure, while we made the decision to purchase a much larger tractor/skid steer. Our smaller bobcat was not enough for some of our client projects, but it was a big scary jump to purchase a larger skid steer. Ocala Tractor helped smooth that transition for us. They worked tirelessly for over a day working out details to get us the best financing, adding in a trailer at a reasonable price, and answering a ton of questions we had. They did a lot of comparisons between similar machines and gave us several different quotes on the different machines to take everything into consideration. Thomas went above and beyond making sure we had all the info we needed, and he delivered our tractor very promptly for us to begin using it right away. It has been by far the best purchase we have made as a landscaping company. We are already using the T740 skid steer on multiple projects, and we are so thankful to have had the opportunity to work with Thomas and Eric at Ocala Tractor, and we will do so in the future as our business continues to grow and expand.
My recent purchase of a Bobcat compact tractor from Ocala Tractor will be pleasantly memorable. Thanks to John in sales, Mike in finance and Joey in service. My hat off to the entire team at Ocala Tractor. K.D. Toomey
Chris Morris and the parts department, Do an amazing job
Took a new holland 4630 to ocala tractor for fuel getting in oil pan service tech sead bad injector pump 3000$ later still did not fix it Took back to them sead injectors bad after they were allready replace once 750 later get it back still getting fuel in oil has a private mechanic come out and 10min fixed issue was bad valve in the intake manafold that helps with cold starting picked line and engine quit smoking and runs perfect
Hello folks I’d like to share an experience with you I had. I found myself in need of a tractor so I picked OK I’ll tractor out of the hair because it was close. Worked with a Young man name is Justin. I did a little research told him what I needed and he didn’t stop until I was completely satisfied outstanding job! Very complete and professional.Downhill ride all the way thanks Justin !!!
I came in looking to just get some pricing on a small tractor with loader for my property and left thoroughly pleased with one along with a finishing mower and trailer. Okay, I know selling tractors is what they do but the knowledge of my salesman JOHN and his recommendations for my needs versus my wants was right on point and his ability to answer my questions even before I knew I had them was an affirmation of his product knowledge. I couldnt have had a better experience and the finance gentleman MIKE was far superior than i could have anticipated as well. All I can say is I know where my next piece of equipment will come from, right here at Ocala Tractor. Thank You Guys - G Dallas Douma Jr.
Dont turn in where it says Ocala Tractor but rather where it says New Holland.
I was Interested in a Zero Turn Mower, so I called and was connected with Justin. Justin was full of information and was very helpful in helping decide what mower was best for my needs. Thanks To Justin I couldnt be any happier. Looking for a long relationship on servicing and keep my New mower in top shape.. I would most Definitely recommend Ocala Tractor and Justin for all your Tractor Needs A + in my book
Great selection of inventory. Overall a nice experience, very streamlined and experienced staff.
My husband Charles and I recently decided to upgrade his Bush hog and trailer to move the tractor with. We had purchased the tractor several years ago from Ocala Tractor and were very satisfied with the way we had been taken care of. We went there right off the bat because we knew we would get taken care of right! Yep, sure enough they worked very hard to get us taken care of properly! Not only did they do a great job on customer service but they went above and beyond to make sure we got exactly what we wanted right away! It was a very excellent experience. We will continue to keep them number ONE for all of our farm equipment needs! Thanks Ocala Tractor for tried and true customer support and services!! We will be back again soon.
Went in to pick up zero turn keys. In and out quickly. No problems. Professional staff.
I bought an echo string trimmer and blower and mike in parts was very knowledgeable and helpful. Wonderful experience all in all.
Eric Spivey has been a great help to me and finding a good preowned tractor. He has dealt with the steps required to get it snd had it delivered to my job site as promised. As a professional I find it important to deal with people of like mind… Eric is that! I highly recommend Ocala Tractor.
Justin, did a fantastic job, though out the sale and got it delivered to me late on Friday night, after a late afternoon sale. He took care of the little things and made this a very easy and enjoyable experience, could not be happier
Ryan was great! He sent me a text as soon as we got off the phone so I could contact him personally. He answered messages immediately. He was very courteous and professional. He even recommended a great place to eat as we had driven from Palatka! It was a pleasure doing business with Ocala Tractor.
Everything went well. The personal were very friendly and helpful. The whole experience was great and went at a pace that was great. Mikey did his job very well and very courteous. thank you.
Ocala Tractor was a very fun experience. My Husband is the tractor dude with all the lingo, I was just tagging along. John was our sales person and he was very personable and took time to listen to our needs to make the best recommendations. He was able to zero in on our needs, and stayed within our budget. John was very patient with me and all my newbie questions, never once felt like I was asking a dumb question or taking too much time. We ended up purchasing a tractor, it was painless and very quick. The paper work was sent after we left and John called us later with the good news. They are delivering this tractor to us, which has decreased our worries about that. Truly Ocala tractor- John- has made this experience a very rewarding and easy one. Totally Totally recommend them. They have good products, and really good prices.
Fantastic service, helpful and fast! Wouldnt go anywhere else.
I bought a new TYM T264 ON 12/31/20. I put it to immediate use. With 38 hours on the tractor ( and two weeks after delivery) the H/L/ N transmission linkage broke. They did pick up the tractor within 2 days since they have a first 30 day policy for pickup and repair. The problem was that they did not even look at it till I called and asked the status. I needed the tractor repaired sooner than later. The first service person I spoke to said they had a hundred tractors waiting for repair and theyd get to it when they get to it. Having just spent over 17k for the NEW tractor and implements - that wasnt a very good explanation. I texted the sales guy I bought it from and 5 minutes later I got a call from the service manager. The service manager said he was not told it was a broken NEW tractor, or it would have been looked at sooner. Well, sales and transport knew that it was new. Seems there is no communication between sales, transport, and service. Now a week later, and in need of a working tractor, I wait for parts that were supposedly ordered. I bought the 6 year bumper to bumper warranty and only hope this company is honorable and can improve their communication for the benefit of customer service. At this point I would suggest you BUY YOUR TRACTOR SOMEWHERE ELSE.
My sales manager Tim was extremely helpful and informative. I appreciate his helpful advice in assisting me with my tractor purchase.
The staff was so helpful and the process was so easy. Justin was a great help and so informative, he was very knowledgeable about everything and explained things well. Great staff, great mowers and all at great prices. I would recommend this place to everyone!!!
Eric and his team were awesome and quick. They were extremely knowledgeable and answered all my questions on the machine I purchased. I would highly recommend shopping at Ocala Tractor. Outstanding service and staff!
My husband and I recently purchased a Gravely zero-turn mower from Ocala Tractor. We had a great experience with Justin our sales person. Justin is very knowledgeable about all of the mowers we looked at and has excellent customer service skills. He is a pleasure to work with. We will definitely return to Ocala Tractor for any other outdoor needs and are already recommending Ocala Tractor to our friends.
What an experience at Ocala tractor, First off let me say I was that guy everyone hates, who walks in 30 minutes before they closes. Justin was able to help me get what I needed. Never any attitude, super willing to help. He stayed a hour after their closing time to help me out. I highly recommend getting all your needs From Ocala tractor.
I went to Ocala Tractor based on the product in stock and the prices.I was not disappointed.I work with a salesman named John Lycan who was very informative and helpful in selecting what I needed.I definitely recommend!!!!
Exceptional buying experience with Ocala Tractor LLC. Greeted with smiles from Michael Acosta to help with buying a new Gravely zero turn mower. Very knowledgeable of Gravely line and our mowing needs. All our needs were met and a quick easy buying experience was received. Thank you Michael and will definitely choose Ocala Tractor for future needs.