Great store and staff very helpful with all my visitsAce is the place!
They have all you need and sometimes hard to get stuff
They didnt have what I needed so they told me come back tomorrow..I did and it was there.
The employees here are absolutely unbeatable! Every time I visit, their customer service and product knowledge are there best.
Amazing service DeEtte was extremely knowledgeable Ive never had such great service I would recommend this place to anyone her experience knows no bounds
Purchased a 10 conduit but needed it cut to fit a project at home. No problem. New employee - first day on the job cut the pipe allowing me to fit it in my car and I was very pleased. I didnt get his name though. THANK YOU SO MUCH!!
Great place, very knowledgeable staff. Definitely worth the couple extra dollars you will save at Lowes or Home Depot !!!
The place to go for irrigation repair. Their staff are excellent.
I havent shopped in an Ace in a very long time, as there are fewer stores now than when I was younger, and being small stores, you just cant get everything youre looking for in one stop like the bigger box store hardware stores. But twice this week I found myself stopping by this Ace location only to find the items Ive searched all over town for, right here in one location. Both recent visits we were greeted multiple times and asked right away if we could be helped.Both times the employees knew what I was looking for and right where to find it. Smiling faces everywhere, and very knowledgeable staff.Ace really is the place for the helpful hardware folks.
Small store but has a little bit of everything. As soon as you walk thru door. They ask if you need help. Fair prices
Always willing to help always looking to find a solution for you how are you looking to replace your parts with original equipment
Just went to get a key made and the service was exceptional. The young man who helped us was friendly and funny. Hope hes there next time!
What is that Ace hardware twice today in both times had excellent service and very friendly people.
They have almost every thing you need in a hardware store. The last time were there. The staff were very helpful. Thanks
Always nice to be greeted upon entry. Good selection of items.
Friendly staff seem very knowledgeable
Nice little hardware store close to get your small items.
Very helpful, and you can always find something to buy. They have those lil things you know you will need sometime. When youre looking for something, they will help you find it.
Good selection and rewards.
I gave them two stars because they had the product I wanted. I took three away because I encountered four employees during my visit and only one was wearing a mask. I wont be shopping there in the future.
Great Service and friendly staff.
Nice hardware store good selection nice people but they didnt have what I needed but thats all good
When youre in a hurry, stop here, they get you out in no time. Nice place.
Old white manager (didnt care to speak to him to ask for a name) just when they opened up my brother and I walking in a store in full construction uniform right before work to buy a couple things we needed. The guy I previously mentioned seemed to follow us and asked multiple times what is it that we came in looking for, getting more aggressive every time even after we have told him what it is we wanted, he couldnt even help finding things.
Quick, in and out service.. great employees
Nice store, staff and I had received a coupon in the mail for my birthday $5. off.
Excellent customer service. I love the one-on-one interaction with the employees and theyre willing to help you no matter how long it takes. Great job!
Ace is always one of my favorites, this store is slightly small/cramped, but nonetheless is well stocked and very attentive but not encroaching staff, love browsing the loose/sell by the piece specialty hardware bins, they have stuff you didnt know you needed 😁🤔
They dont wear masks in this store. When asked they response is it is not required, it is a personal preference. If a customer asks they will put one on. Guess i will see if True Value has their employees mask up.
Love going here! Staff are always awesome and super helpful!
Always helpful and get place to get in and out quickly. You might spend a little more but convenience is worth it.
The employees do not wear masks so I dont go there any more!
Better than Lowes & Home Depot. The staff is more than helpful, very knowledgeable.
The Ace on CR200 in Ocala is hands down the friendliest most helpful hardware store anyplace. Ill never go anyplace else for hardware in Ocala.
The staff was very helpful. They had exactly what I was looking for to fix my chain link fence. I highly recommend this Ace Hardware store!
It is a great place to shop and the employees are very friendly and helpful.
Super friendly and helpful ☺️
Excellent customer service and a good selection of items.
Good store. Friendly staff.
Employees working the floor do not wear masks, and they dont even have the courtesy to ask if its ok to come right up next to you, two of them stood three inches from me, even when I mentioned it to them they had a condescending attitude. I wont return to this Ace location. If you have underlying health conditions, and are concerned about Covid, take your business elsewhere.
Every time I go to any Ace store I always have a great experience. The staff is so helpful. Its like going to an old fashion hardware store. Its Not always about price. The friendly service (with a smile) is addicting. I really recommend them.
Great prices
Awesome service!
Very nice experience, everyone there was extremely friendly and helpful. Will definitely be back.
Great people there, super friendly, always have hard to find items, hometown feel and clean store!!!
Hey sister place if you want some help
Excellent staff. Im new to pressure cleaning and they were very knowledgeable and kind. This will be my go to spot.
Great place, helpful staff
Typical Ace Overpriced and overburdened with insignificant items, if you need a hammer or the like its fine in a pinch but for a few items or a decent size project the Depot will be about 20% less and offer installation.
Ace is always a great place to go. Its old school hardare at its best.
Very helpful.
I got a house key made and I got nuts & bolts to put a headboard on my bed. Ace has everything I need for household projects, every time!
Great staff. Excellent range of products, far more than we thought.
Very friendly Essential Workers who know the business extremely clean!Please support your local business!
They always have what I want, and the store manager is always so knowledgeable and nice.
Staff is incredibly helpful and knowledgeable. Plus they are really nice! lol. Was able to get all items with assistance. 3 trips in 2 days = Ace Rewards card. Good parking and handicapped accessible.
I really enjoy shopping at Ace. The people there are friendly and extremely helpful. The only thing that keeps it from being five star is that its really small. Very crowded. Thats not all bad though because it makes it feel like a small town store.
Ace Hardware seems to be the place for true customer service that other places lack. When I needed help finding a difficult item I was looking for,I decided to try Ace. Well my search was over when I talked to a knowledgeable sales person at Ace that was very helpful. They were out of stock with that particular item but quickly called another Ace Hardware and found the item!Thank you Ace for all your help!
Very helpfull and curtious.
Very helpful - just looking for a bolt and nut. selected, confirmed finish, wrote up packaging for chec out. what a time saver.
Had what my husband needed!
Customer service is awesome. I always find things I need that other big stores don’t have. Prices are also reasonable.
Nobody was wearing a mask at this location!!! How are we ever gonna get back to work??? Everyone must wear the mask to return to somewhat normal!!!!!
Ace Hardware on 200 is hey excellent hardware store the help there is very knowledgeable courteous and everybody is kind of store is clean Ive never not found the part that I was looking for there is always somebody there to help you even though you think you know everything now you dont but they do great store I dont go to those big chain stores anymore cuz they have plumbers working in the paint department they have shoe man working in Hardware they dont know nothing and what good parts could service go to Ace Hardware on 200
Nice store. A little small but good place to shop. Some employees are friendly and helpful but some not so much.
Always my first choice. Any quantity, 1 to a hundred. Knowledgeable and friendly staff. Easy parking. Safe location.
Very disappointed with the attitude of the folks on the phone in the store located on SR 200 and so happy speaking with Justin in Ace Hardware at Silver Springs. He acts like he really loves helping customers on the phone. The man in Ace Hardware on SR 200, in my opinion, acted like it was a great inconvenience to him that he was asked questions about a product that would have to be ordered unlike Justin who eagerly wanted to help with the process. Its somewhat out of my way, but Ace Hardware at Silver Springs will be getting my business as I feel they are customer friendly and deserve to receive the profits! 😊
Great. Service from friendly staff. Its a pleasant change to go to a small store and be able to find almost as much variety as the large outlets. Truly a neighborhood environment.
Okay Place didnt have what I needed but have a lot of stuff
Good place to find tools
Real help will that special part for your home project. Fantastic pretzels !
Few places really strive to earn your business - but Ace does. From polite & very informative staff, to competitive pricing, Im always impressed when I shop there!
Nice friendly people. The person I talked to very informative and helpful.
I love the one in Framingham Massachusetts. The one in Ocala just as good very knowledgeable, friendly and very good selection might cost you a bit more. I dont mind because in the big box stores you have to go looking for people get help.
Employees are very helpful
Selection of about everything. Able to get screens rescreened
Pathetic, slow and lazy.
Great we found all that we needed and more employees friendly and helpful plus most important got to help the kids, awesome job Ace hardware
Ask me store, the employees are super! The lady that I spoke with was incredibly kind and we talked for a few minutes. Top notch!
Friendly loyal staff. They helped me out today !!
This place is awesome has become my lifesaver for me since I relocated from Ohio to Florida!
Great hardware store and staff is super helpful and friendly.
Their team is very helpful and quick when you need advice.
Very helpful staff when preparing for hurricane Dorrian.If they didnt have it they put you on a list and actually called me when it came in.
As always,,had what I wanted. Cost more but they had it
Very friendly people well stocked store prices fair.
Great personal service
Am new as a customer...but from now on...I will shop here before going to Home Depot or Lowes...
Friendly staff, excellent hardware collection. They also sell ammo and have an amazing knife collection! Oh, they fill propane too.
Awesome. They always have what I need and the staff is incredibly helpful and friendly.
Helpful and knowledgeable staff and excellent array of merchandise.
I went there for a few of the sales in the recent flyer. I found 1 tarp on the shelf advertised as 2/$3. The snarky woman in charge said I could buy the 1 for $1.50 but all the other ones were PRESOLD. I wasnt sure at first if her story was a joke or not because I had overheard her being sarcastic with the cashier and a man that was working there. Dont be surprised if you go to this store and cant find whats on sale.
Both employees knew exactly what they were doing and they were a great help
Just went in to browse...came out with some really nice yard items and tot trucks for my grandson. Very friendly staff
They are very nice went through a lot of searching to find my part and did it with a 😃
It is a good place to shop. Many times they have reward coupons
Greay place needed bunch of plumbing stuff in and out 5 mins.
Always has my needs