Carlos nieto made the experience pleasant and enjoyable. Between his outgoing personality, mannerisms and knowledge of the job I felt relaxed and very comfortable with him doing the work. He is a keeper and upbeat and friendly. Besides all that he did an excellent job cleaning my air conditioner and I could not have been in better hands. Thanks American air for sending such a qualified technician to serve my air conditioner. I will spread the word.
Very professional and thorough, my AC and ductwork was replaced within 24 hours at a very fair and reasonable price..😃
Probably the best experience as far as AC repair goes. Technician was knowledgeable, friendly; provided a path forward for fixing our AC. Thanks again!!
White Pick up truck number 150 is driving like a Nascar this morning along maricamp to 17th street.What a reckless driver.
Robert did a great job and Kim at headquarters directed traffic efficiently. Ive used only All-American Air and Electric since 2002. Job well done, team.
Carlos was professional honest and efficient with the needs of the AC unit. He explained to me the services at hand gave me some professional advice to keep the ac in the best working condition.I recommend this company and Carlos is definitely an asset to the company
Quick to respond, reasonable prices, and our tech, Steve, was fantastic.
They do good work and are always polite and professional.
They never showed 2 x, no calls either
Prompt, clean, accurate, fast professional air duct installed, vents cleaned and AeroSealed.
They came out on time, the representative was professional and knowledgeable. I would definitely recommend these guys.
Highly recommend this company for their professional, quality service at an affordable price. Called them last Friday and received an appointment for Monday from their friendly office personnel. Steve, gave us an electrical renovation proposal and he came out Thursday and completed the job. Hard working and know what they are doing. Thank you for your exceptional service. Burt Beem
Our A/C went out Wednesday afternoon around 3:00 PM. When the company that I have had a maintenance agreement with fir 6 years told me they could not come out until Saturday, I called All American. Brian, the technician, called me from a job he was on and said he would be at our place by 8:00. He was here, had our unit working again before 8:30. All American Air & Electric is my A/C company now. Great service!
Jerry did a fantastic job installing new light fixtures!! Received a call before arrival. He worked quickly and efficiently at an great rate. Will definitely call them for future projects!!
I own Pals Ocala Auto Repair. The compressor that provides air to operate all of the tools in the shop stopped working. This is a catastrophe! We started calling electricians and everyone said that it would be at least 3 days to come out. Then we called All American Air & Electric, we explained the situation and they dispatched a technician immediately! We were back in service in a couple of hours instead of days saving our business $$$$. The service was prompt, professional and reasonably priced. Thank you All American Air & Electric!! J. Patrick
Nothing worse than waking up at 2 am to a hot house and realize your AC unit has died. I was able to get in contact with Brian Kerrick. He was very helpful and informative. My unit was over 20 years old and it was time for a new one. The whole process went very smoothly. I am pleased with the unit that was recommended and the installation went well without any problems. I would highly recommend All American Air and Electric
Very impressed with this business.... We got same day service on a national holiday when our heat pump didnt work. We got affordable service super fast.... This will be my go to company for any heating or air issues. Thank You
We have used All American Air and Electric for many years. They have maintained our air conditioning system every six months. When the old system needed replacing, they installed a new system. They come in the spring and service the system in preparation for the summer, and they return in the fall in preparation for the winter. They are always professioinal in what they do. We are extremely happy with their service.
These folks are rare. They did a service call in quick time and resolved our problem. A day later the. problem came back and I realized the problem was due to a bad ground fault breaker. I called them back and even though they were booked for the day they fit me in. Tech arrived, replaced ground fault at no charge. Class company. All my friends will know of my experience and now you do too.
Arrived on time and explained all procedures. Very friendly and thorough in servicing our heating and air conditioning unit. Took the time to answer all the questions I had and made sure the unit was working properly. The tech (Ryan) went above and beyond expectations to ensure satisfaction. I’m very happy with the expert service provided!
Roger R. and Billy M. replaced our HVAC system. We compliment the professional work ethic. They treated our house as their own. Very easy to talk to and down to earth. Answered all our questions. Explained the new functions in all clear and concise manner. They are fantastic ambassadors of your company. We are very pleased with the results of the installation.
I was so desperate after battling with repair services since July with my refrigerator getting multiple reasons why my refrigerator did not work after 5 visits only to be told I probably needed to get another fridge. I got a brand new Kitchen-aid . The day I got it installed it started doing the same thing as my old one. I started yo think maybe something was wrong with my outlet. Googled electrical services and saw All American . I texted situation and a very nice person was extremely helpful and gave me number to call . I talked with someone to see if this could be a reason. After saying it was possible, they were able to dispatch Joe out to check . He advised no problem with outlet but ask about my smoke detectors, if they were up to date. Since being caretaker for my sister for 3 years I had not even thought of replacing. He was able to replace all 3 detectors. I ask if he had time to install an electric outlet in my guest bath to assist with the care of my sister. He accomplished all 3 things I needed with an exceptional attitude and I feel like a very caring one. If everyone is as knowledgeable and caring as Joe. You are blessed with great employees. I realize this is lengthy but I feel much safer and blessed to have managed to contact your company when I was so frustrated. I will definitely recommend your company and Joe to everyone I know for electrical services.
Supposedly this is a 24 hr service. Called and was told an electrician would return my call in “just a few minutes”. After 30 minutes I called back and asked if there was actually a service person available. Spoke to Robin on my first call, then a gentleman on the second call. The 2nd call taker said there is definitely an electrician and he was sending another message. After 45 minutes and no call back, a man named Chris just said- yeah, sorry no one has called you back. Clearly they are NOT able to consistently deliver after hours service. If it’s an emergency, I wouldn’t bother- and this certainly doesn’t build my trust in their “normal business hour” ability to service or deliver on promises.
I needed several spotlights installed around the house and Tito came out the same day to give me an estimate which was so reasonable I didn’t even want to call anyone else. Great price, great customer service, personable Technician and everyone was so professional, I was ready to have the work done. He came out a few days later, first thing in the morning and after a few hours everything was looking spectacular! Electrical or air conditioning issues I will be calling them!
I called up and spoke to Brooke. She was very pleasant and professional. My AC stopped working. Brooke was able to fit me right in. Laurel gave me a call and said Robert was ahead of schedule. That worked out perfectly. 15 minutes the AC was up and running.
Best A/C and electrical company in town! My A/C tech Jaime and electrician Joe are both extremely thorough and knowledgeable in their fields. Kim is always a pleasure to speak with in the front office and always incredibly helpful.
Cost $135 for electrician to come to my home after hrs - unfortunately happened after hrs. Electrician stated he needed to replace one of the legs of the 220 wire - I asked do you have to dig up my yard - he said no due to mobiles/modulars have conduit from electric panel to meter & would fish the wires thru - mentioned 90 ft of wire & wrote up estimate - need the 220 wire plus this happened unfortunately on a Fri nite. I work so no time to get other estimates or able to afford another electrician to ck out the problem. Work was scheduled for the following Tues - they do NOT call b4 they dig - my neighbor sent me a text stating that they were digging up the yard - I wanted to talk to the electrician to find out why they were digging when he told me they didnt have to dig. He couldnt talk to me (while I was on break at work). Came home after work yard was tore up - turned on my computer - NO internet, cable of phone - He did use his phone to call Cox Cable after I called him about the problem. I have videos & pics from my phone to show, when Cox cable came to fix the issue, the electrician cut the wire to my internet etc. When they used the bob cat to dig my yard, they also killed some of my landscaping, of which I have pics/video. DO NOT use this company - Am trying to figure why they have such a good rating - another reason I called them. I give excellent ratings to ppl & companies if deserved. THis company has cost me $$, time & stress that could have been prevented. I have had my place for sale for over a month (on zillow) how can I sell my place looking the way it is now. Still having issues with my cable as the settings are not the same as they were b4 this problem. I dont live to far from this company & would be happy to share in person, the pics & videos I took. My cell is for calls & text & not connected to internet.
Great Service! Steve fixed my electrical problem! Highly recommended! A+! 5 Stars! Thank You!
Thank you all for your promptness and reasonable rates. Also thank you all for helping me to improve and make my home safe. Thank you all for working me in to your busy schedules when I really needed your help. Look forward to seeing you all again for more upgrade on my older home. Thank you all.Thank you Bryant for making me happy with my outside lighting around my house. I’m now able to allow my grands to play outside in the evening . I also enjoy my patio area with my awesome lighting and able to play my music and enjoy my outside country living. Thank you all at All American Air & Electric. Happy Holidays too you all and your families.
Received a flyer and spoke with Bethann about doing maintenance work on our air conditioner. She was very thorough explaining everything that would be included in their maintenance package. She set up the appointment, was very polite, and answered all my questions. Ryan was right on time and completed job with no problems. Will call them again for maintenance next year!
Ryan was my service tech. He was great and found 3 nests of mud daubers blocking gas venting. Also prevented a future service call by cleaning a partially blocked drain line. Friendly and cleaned up the mud dauber mess although I told him it was unnecessary. Checked everything out then tested thoroughly. If he were my employee, I would want to give him a raise. Got a service contract from him as well. Terrific service oriented employee.
I have been a customer of AAAE for many years. Every time I have a need to work with them I am cheerfully greeted by Brooke, Kelly and Kim warmly and with such professionalism.They are a good company and have always met my needs quickly with very reasonable pricing.I definitely recommend them.
Electricians were scheduled to come out on a Wednesday and were a no show, he showed up on Thursday and said he couldnt do anything because he needed a lift and it was being used at another job so he said he would be back on Friday. He was a no show on Friday and when I called the office to see what was going on and the woman told me she had no idea but he couldnt come out, which is fine because we were closing in 15 minutes. She told me she would find out and someone would call me. Yesterday was Monday and still no electrician, still no answers. Very disappointing service.
Great company! My service tech Ryan showed up quickly and had my a/c fixed within no time. I was so relieved it was something minor and the costs to repair were very reasonable! AAAE is my go to for all my a/c and electrical needs!
Had an electrical issue. Called All American and Brian K came out and was very knowledgeable explaining what needed to be done. They are very affordable and I will be using them in the future for all my electrical needs
Joe and Jordan were on time, courteous and professional. They installed a ceiling fan and light as well as 2 other light fixtures. They cleaned up all boxes and other debris. They didnt wate time and the bill for their services was very fair. We will definitely use them again and highly recommend them.
We live on my disability alone. Tree took out power pole and everything that was on it including the meter. I called one company and they quoted a very high price, then I called All American and they came the same day.Steve came out to the house, was very pleasant and quoted a reasonable price, and said it would be taken care of on friday. He also gave us a discount.Friday Brad and Sully came out, they got the job done they were very professional and very nice. They called the inspector and while they were here I called the Electric company, and the job was done.I also would like to commend Kim in the office. She was very professional, sent someone out right away. She listened to my story and was very compassionate and sweet.This company is great and I and my family will recommend everyone to All American.These guys are great!
My mother was having issues with her AC and her being 91 years old it was taking a toll on her. I called All American from Texas and immediately they were taking care of the issue. Laura called me and had a tech in there within hours and in less that 24 hours we had Allen and a crew out there installing all the duct work and a new AC. They are very customer oriented and also do follow up calls and visits. This is an awesome company and I thank them for taking of my moms needs. I recommend them 100%.
A+ Company and superior service. Kelly Buehler is my go to girl! She knows her stuff! The longevity of the company speaks for itself. I trust All American with all my AC and Electrical needs. Highly Recommend!
We called All American to get an estimate for our Community for new lighting. I initially spoke with Laurel who was great! They sent Brian McCurdy out to speak with me and to give the estimate. He was very Knowledgeable and listened to our wants and need. The work was done under budget, and they even made sure the little things were done. We hired them to do additional work and had some security cameras installed. We Highly recommend All American.
Paid over 16k for an air conditioning install. Promised that a surge protector would be installed, never done, spoke to several people. Copper pipe placed in ceiling without insulation (foam) covering and condensation drip caused a spot on roof. Foam placed however was told I would have to do touch up of pain on ceiling. Had uv lights changed, charged for service call of $59.95 plus cost of lights ($308.00), also a ballast was bad which the tech did not have, was told it was under warranty, however if he came back I would have to pay 1 hr of labor $80.00 dollars to install. Constantly tried to sell me a maintenance plan which covered nothing but paid $155.00 for 2 visits a year, however any labor would be extra. DO NOT USE THESE PEOPLE, ITS A CONSTANT MONEY DRAIN WITH HORRIBLE CUSTOMER SERVICE.
Recently had electrical services provided by Jerry H. & Brock. These men worked efficiently & promptly installed my replacement lights.I have used this company previously for electrical needs & would not hesitate to use them again.Thank you for a professional install.
Great company, great price!!! Tito and Sully was great. Those guys know their work. Thank you so much. My first experience was great...
What an amazing company, after being without power for over 24 hours, dealing with a different company I called all American they saved us, came out 1 hour after we called them, Mike you did a great job, I cant express enough how great this company is, true all stars
They were absolutely great!!! I give them 5 stars!!
Needed a bit of electrical work done. Usually, I do the basic stuff myself, but am not ashamed to call a pro if needed. Especially if it could result in a shock or a burned down house! When I called the lady answering the phone was very friendly and helpful. The next day, Joe and Steve came out and did the job. They are really cool guys who seem to work well together. They did a great job and the price was fair. Good job everyone!
Great company. Prompt response and awesome customer service. Very pleasant and professional. Kelly Buehler is great.
Highly recommend this company. They never disappoint. Kim is such a friendly and professional receptionist and Dan is an excellent A/C tech.
Was able to get an appointment quickly. Joe was terrific. He evaluated the possible issues and had things up and running in no time. I use them for all my electrical needs and always happy to refer them to friends!
Ryan showed up within an hour and did an awesome job helping us and we gotta new unit. We give Ryan a 5 star for everything.
I just want to say, our AC started acting up last night, and Robert was here this morning. He diagnosed the problem, in less than an hour. This wasn’t the first time we called them. But every time the response has been the same. Keep up the great work, and thank you!Bob
Brian K rocks. Best electrician I know. Will recommend All American Air and Electric to all my friends!!
Awesome company! My ac tech Ryan is always on time and polite. They are reliable and reasonable!
The office staff is always very polite and respectful. The workers came to our home many times due to problems of our old AC installed by some other company. They kept it working properly until we needed a new one that they installed. The workers worked all day and did not waste any time except to have a quick lunch. They cleaned up after them selves. The new system is working efficiently and we are now saving quite a bit on our electric bill which a big plus in our book.
I do not recommend All American Air & Electric! I authorized charges of $89 for the service fee to provide a quote. Work was done without authorization and I received a bill for $357. Company unable to provide explanation. Payment mailed, but never again!
All American Air & Electric, yes a 5 Star review. A company you can trust. Our tech Dave was here for our winter check and renewal of our yearly contract. Weve been doing business with AAAE for 14 years. Service people are always (our Tech Dave)/office personnel friendly, caring and courteous. Yearly contract consist of two system checkups a year and a 24hr/365 day emergency repair service if needed. Thanks Dave and AAAE staff!
Great experience with this company today. Called them and I had an electrician at my house within a couple hours. Joe was awesome :) He ended up fixing another issue other than what I originally called about too. He explained everything to me and was super nice and courteous. Will call again if I need service.
Always very helpful, responsive and get the job done on time for a reasonable price. Brian McCurdy always helps us through the process. Definitely recommend.
Thank you All American Air & Electric for sending JOE CANTRELL to solve an electrical problem in my home. He went right to work, was very professional and just so darn friendly. I have future projects coming up and I will be asking for Joe to be sent to do the work.
Bless the people at All American. Not only were they on time but fixed my AC in less than an hour at a great price. Thank you so much.
I just want to let All American Air & Electric past and possibly future customers know I had the opportunity to use this company services. The company Technician Allen came out to inspect my AC unit. I was so impressed by this GENTLEMEN ALLEN. First, he was dressed to represent the company, second his professional and customer concern was an A+. Allen also checked my system like no other AC company has ever did. I also had the opportunity to say thanks and hello to Ms.JESSICA and KELLY All American office administrators. Jessica made show there was always communication between Allen /Technician and myself concerning appointment times. Because of Jessica and Allen A+ services Ive decided to purchase a three visit per year contract with All American to keep my AC up and going in this Florida heat. By the time Allen completed my AC inspection and leaving me with some in couraging words I felt better for the day. I have requested if possible only Allen come out and service my AC, not saying only Allen can represent All American but, my wife likes the way he treats Senior Citizens and that means a lot to us. Be blessed All American! Mr. Reese
Very satisfied with the install of my new A/C. Staff and crew made this a pleasant experience.
I would like to say Thank you to Joe for taking excellent care in the resolve of our issue. He went straight to work and got it handled. You guys have earned our future business.
Wow!! What great service .. Brian K came out addressed my issue . Very prompt and courteous
On 7/10/2019 I had an electrical issue at my home in Ocala. I called several electrical repair businesss, but none could get me on their schedule in less than a week.Then I called All American air and electric. They had a technician at my home in less than 3 hours. His name was Steve Ennis. He found and repaired the problem in much less time than I expected. Steve E.Was very professional, and I am a very satisfied customer. I give them my highest recomendation.Bill S.
Great service from Ryan.He even weeded around air conditioner and cleaned coils.very respectful.great job.
Brian McCurdy, excellent electrician, always timely, courteous, and accommodating. Would highly recommend.Don Brauer
Fast, Knowledgeable and Professional is how I would describe the service I received from Mike. I wish I could add more stars!
Joe & Steve arrived on time explaining what they would be doing. They went to work checking out electrical system of our home. We chose to replace fire detectors as our were over 20 years old.New Aircondioner is working as expected. Very pleased with American Air, James, Joe & Steve, and Chase & Robert the installers of our unit.
This company came out to do a routine annual service on my a/c. The unit was 2lbs. Low on freon. The tech just filled the freon on and did not check for leaks. And chaged us 125.00, Now Im back g to pay another company 300 +to actually fix my a/c.This company sucks they just want your money.
Have always had good experience with your company. Technicians always answer any questions I have (even the stupid ones) and have always been courteous and patient with my elder self...Your phone staff is great also. Thanks for being there for us .
All American installed an air conditioner and CAPS UV system. They did a great job and were neat and cleaned up after. I also had some electrical work done and talk about customer satisfaction......
All American Air and Electric has been OUR company for a number of years. The technicians do a great job and make sure that it is done right and to our satisfaction!
Brian McCurdy is a highly skilled electrician that possess in-depth knowledge. I have the privilege to call upon Brian to assist us at the Hilton Ocala. He has the natural ability for identifying and understanding our needs and finds effective results with solutions.Brian is personable and dedicated towards his job and we are so thankful for his services. Brian McCurdy keep up the great work and thank you again!Hilton Ocala Engineering Team
We have been doing a renovation at our residence in Ocala...All American Air and Electrical have been outstanding...Robert and Brian were terrific...courteous and professional...I highly recommend there services...THEY WILL BE OUR GO TO folks from here on out...!
Sunday evening... A/C stopped working in the 95 degree weather. Wasnt sure who to call. CAlled All American Air. They called me back promptly and had a service guy at my house in 10 minutes. Super nice guy Dan took care of us and was super nice!! Thank you for getting us back up and running will let all my friends know.
Today I had the displeasure of speaking to an All American Air and Electric representative. I asked if I could set up an appointment for them to come out to give me an estimate on installing a brand new ductless minisplit heating and cooling unit I purchased. She put me on a brief hold and come back on the phone with, The owner says he doesnt want to do it, because it isnt our product. Now, what this company did not know is the brand, what kind of home I live in, and the fact that I have been in the plumbing and mechanical customer service industry for 20 years. Now, when a company tells you that they will not install your brand new top of the line product, there is a reason. That reason is usually, because they cannot mark up the value of the product a considerable amount on top of the installation charge. I would not recommend this company to anyone, because the companies I choose to work for, make their money back on repeat, happy customers, who were treated respectfully, and fair. Thanks for sparing me the expensive and poor customer service.
Robert Brown and Steve did a great job on our farm! Worked in tandem with the plumber to compete major repairs between our house and bunkhouse. I will call them again when I need electrical work!
Had a part of our power not working. Robert and his partner came out. Got everything working and the cost was very fair. Just really professional.
I had a problem with my AC. Jamie came to my home quickly diagnosed the problem and got me some cool air. I would definitely recommend All American for all your AC needs!
My experience was fantastic. I am so glad I contacted Pro Tech.
Would never hire. Very disrespectful. Gave them instructions to follow before they did any work and they did not. They will over charge you for something and then act like that was discussed before job was started. Very disappointed.
Great overaGreat experience with your firm and workers! GREAT experience with firm and its employees!!
Minimal paperwork. Detailed explaination of product and service. Quick installation, clean and courteous.
Great company can’t complain service was great
Great companie we had a issue made a phone call and in no time Brian knocking on our door. Came in got the problem diagnosed and fixed. He even cleaned up where he was working. thats what I call service. Way to go all American
Joe and Steve did a outstanding job Friday when they came out to the house and did work with putting in a new pole and run wire to the house even with the set back with the power company they was willing to stay and reconnect our house to our old pole just to give us power for the weekend but told them we just go over to my sister house and stay till power company comes out on Monday.I will use them again for all my electric needs in the future and will highly recommend people to them if they want outstanding service and friendly people who treat you like you are like family to them.Brain Im not forget about you you are outstanding also from the frist time we called and you sent Joe out to our house and you understood how important it was to get us back up and running on that Wednesday and we moved forward with yall instead of giving the job to another company we had one other who tried to under cut yall and steal yall business from yall but I told them no cause I like the work Joe did on Wednesday he was very polite and understand.
Great fast service don was fantastic would recommend them highly. Carol
We always are met with professionalism, friendliness and get a full explanation of what is going on.
Had an electrican come to my house because I thought my breaker box had an issue but they looked the entire house over and let me know I was ok .. thank you for you r honesty
Great service and Reasonable prices just great people and very polite ....😍😍😍😍😍😍
All American Air & Electric always goes above and beyond to make sure your problems are resolved and you are happy with the quality of the work they perform. They also have GREAT pricing!!
Very reasonably priced company.. They are my A/C company from now on!! :)
Hello All American & Electric,Just this morning I called and you were able to send someone right over! It just happened he was in the neighborhood so it worked out perfect.I had needed some work done back in June and it was great having a tech come out then as well. You guys answer right away andvare VERY prompt.Jim B was the service tech and he was outstanding- explaining everything and exactly what he was doing. Turns out I needed a new thermostat and he was able to do it without any trouble at all.Jim was very knowledgable and gave me additional tips on how to continue to maintain our unit. He was fair and down to earth. I appreciated how he explained everything in detail.Any A/C service I will need in the future,I will definitely be calling this company.SincerelyMaria HäggSewall’s Point Fl.
THE TEAM THAT INSTALLED OUR NEW UNIT WAS VERY COURTEOUS AND PROFESSIONAL, A DEFINITE ASSET TO YOUR COMPANY. WE USE THEM AND TRUST THEM, THANK YOU
Lightning hit very close to our house one day and caused our breaker to the refrigerator and a few other minor things trip and then keep tripping every half hour or so. So we called and were told because it was after hours we would be charged $127.50 per hour but what choice did we have? So within a very decent time a young man came who flat out told us that he had only been on call twice now. He looked at the breaker box and the breaker said he couldnt find anything wrong with it and would give us a new breaker for free since he had to charge us $127.50 for being there all of 10 mins if that. The guy left and the tripping continued into the next day when our handyman who was redoing our back porch at the time came in and checked it out. Upon looking at it he took the breaker out and noticed the problem immediately. The inside was charred from the lightning that struck really close to our house. When my mom initially called the company to demand her payment back she was asked by the receptionist well why didnt you call us back if you were still having problems hmmm i dont know maybe because it was apparent that the guy didnt know what he was doing and clearly after the handyman saw the charing right away and hes not even an electrician this was probably done to get more money out of my senior citizen mother. She called twice and 2 times was told someone would get back to her and noone did. I called the 3rd time and conveniently the manager is not there and out on a run which i highly doubt because thats what he has his minions for, but gee wiz i left a message with the receptionist and was told that he would call me back.... But guess what... He didnt. I will be calling every single day until I get my money back and I will be going to the news station with this, to get results.
We wanted to change out light fixtures in kitchen area, guys did an amazing job and we liked the lights so much we had them change out hallways and laundry room also, fair pricing, nice people in the office and in the field, arrived on time, no hidden charges and cleaned up after they were done, highly recommend.
New ac unit
Great service Brian McCurdy
Been with them for years. honist And reliable