Was referred in and the guys where great, and they help me out,very very Nice and Helpful Received a Kidcart for my daughter thank you guys against
Nice people, clean place. These folks help veterans get scooter lifts installed on their vehicle. They also work with the veterans administration.
Mike and Tom were absolutely outstanding. They worked diligently to get what I needed and exactly what I asked for. The mobility and freedom that I get from my Braun Ability conversion is priceless. I would highly recommend them and Mobility Express. Thanks guys!!
I was trying to help an elderly friend who’s hard of hearing aquire a power chair and these people really didn’t try hard enough to make a sale.
Bought a couple new batteries for an ezgo and they worked great. They have some nice scooters and accessories. I recommend checking them out for your mobility needs. Good service.
Trying to get something fixed on a Saturday is next to impossible. My chair broke on Thursday night. I could not get to any repair place on Friday so Saturday was my only hope. I looked within 50 miles of my home for any place that was open on Saturday. DESPITE WHAT GOOGLE SAYS, it turns out that Mobility Express in Ocala is open by appointment only on Saturday. It was the only company that I could find that would work on on my chair Saturday. Mike, the technician, was very friendly and professional. Mine was not a complicated job but it had to be done by someone who knows wheelchairs – Mike knows and had my chair fixed in about 30 minutes. The hourly rate was nothing when compared to having a safe and solid chair again. I hope to do more business with Mobility Express in Ocala!
Very happy with the service and kindness of the employees specially the GM Gabriel. Gabriel really worked with me and my budget to find me the prefect van. I had a deposit somewhere else and decided to bring my business here. So glad I did. Highly, highly recommend. Keep up the good work Mobility Express.
I never call anyone back after I buy something but Gabriel was very up front with me about everything and I felt like I had to. I really appreciate everything he did for me. It was a pleasure working with him. I did try going somewhere else but I have to say I ended up coming right back to where I started. I highly recommend Mobility Express for wheelchair vans. Im in Love with my van. It is a life safer for me and my wife.
Gabriel was extremely professional and went above and beyond the extra miles (literally) in finding a van to accommodate my daughters wheelchair needs. After learning our wants and needs, he was able to find us a van with all the bells and whistles we wanted along with what we needed in a wheelchair accessible van, at an affordable price. Krystal also was very efficient in preparing the documents required during the sale and was always a step ahead of what needs to be done. She is definitely an asset to Mobility Express!Thank you!!!
After shopping for a wheelchair van in the Ocala area, we are so happy and satisfied that we ended up with the team at Mobility Express. The best part is these folks are straightforward with a lot of vans to choose from and their prices were competitive. The team at Mobility Express DID NOT try to tack on a bunch of hidden fees. The price we got on the van, over the phone, was the same price when we purchased it. We came back about a week later for a minor adjustment, they took us right in and there was no charge or fuss. I strongly recommend Mobility Express. Thanks, Gabriel, for your help!
I purchased my Toyota Sienna with the expert help of Renee Rached. She was able to help me narrow down my choice by addressing my needs, likes, and budget. I am very pleased and confident that I made the right choice.In addition to being professional and an expert when it comes to selling disability vehicles, Renee treats her clients with respect, care, and very sensitive to ones disability issues. Thank you so much for all you do, Renee!
The place is very small inside looks likes it’s not well kept but the quality of products is nice. The salesman there is very pushy and very negative about other companies and is very condescending when you try to tell him what you think you need when he says no that’s not what you need you can’t handle that you need this and it’s a $6,000 dollar chair.
EXTREMELY happy . Thank you so much . ABSOLUTELY LOVES the lift
Great Experience! Mary was excellent in her follow up and handled everything professionally. As we finalized our purchase, we met Fares, Daniel and Michele in NPR (which was closer to our home) who were also were very patient and professional. Ive spent my career in a family owned business and know the value of treating people with courtesy, honestly and respect. We would recommend both Mary in Ocala and the team in NPR without hesitation.
Mobility Express in Ocala, Florida was extremely helpful in locating a conversion van that meets my needs. They did not have a van in Ocala location and were very diligent at locating the van at their sister location. The process of purchasing the van, went very smoothly, and I would recommend Mobility Express to anyone who needs a conversion vehicle.
People were great, helped a lot. Recommend them.
Very pleased with my wheelchair van purchase. Renee and Ferris were extremely helpful as were Todd and Mary in the Ocala store. I would highly recommend them to anyone looking for a handicap accessible vehicle.
I dont know whats going on with this place its always closed. Ive had people warned me about this place always a new face to deal with. Bad Customer Service.
IT WAS A PLEASURE DOING BUSINESS WITH MOBILITY EXPRESS. THE MANAGER DAVID AND THE SERVICE MANAGER TODD WERE PROFESSIONAL AND RELIABLE DURING THE ENTIRE TRANSACTION. I WOULD HIGHLY RECOMMEND THIS COMPANY.
Renee Rachard, Sales manager, went above and beyond to help my husband and I find and finance the perfect lift van for our needs. We had attempted to work with many companies and NOONE followed through on what they promised. Renee has stayed true to her promises right from the beginning. The fact that there is family in this Business shines through in the way they make thier customers feel. I will recommend this company to anyone needing anything they supply. Very professional with a warm family touch.
Got there early the guys got me right in did a great job with the install went over how everything worked asked if I had any ?s was very happy with them. They were the cheapest was worth the extra drive to get there from Palm Coast would use them again
Good service and great selection, I gave them 4 stars because I found their merchandise expensive.
Awesome prices...lowest in town anywhere guaranteed! Fast and reliable service on your mobility devices.
Thankgoodness I found this this company after talking to several others all over central Florida that were all very overpriced. I spoke to Joseph Rached who was very, very patient and completely answered each and every one of my questions about Scooters. I wanted and needed a Scooter that breaks down into pieces so that you can put it into the trunk of the car. He informed me about the Pride GoGo Traveler Series and he then explained in detail how they work and how they breakdown. He spent over an hour on the phone explaining this line of Scooters in intricate detail how they work from the lowest priced scooter the higher priced scooter and how each one is different from the other. I was VERY IMPRESSED WITH THEIR PRICES.Much to my surprise I had received a price from a company in Orlando for the same exact Scooter for $1,400.00 more. Shame on that company.After speaking with Joseph, I decided to purchase a scooter, I explained to Joseph that I was unable to come to Ocala to pick it up for several days and then much to my surprise he advised me that THEY DELIVER, I live 35 miles from the company, well he delivered my scooter the same day. He brought it into my home fully assembled, he then spent another hour, or as long as I would have needed, explaining and showing me in detail how everything worked, how to break it down and how to put it back together. He was sure to ask me if I understood how everything worked before he left and he told me that if I had any questions to please call him. He was one of the nicest young men that I have dealt with in long time. This is a great company and he is a wonderful person. If I have any further mobility needs you can be assured I will be returning to this store.
Helpful staff.
They acted like I was bothering them. I have more questions now! Im going to look for another company to answer my questions.
Nice friendly atmosphere