user
Glass Doctor of Ocala
4255 NE 36th Ave, Ocala, FL 34479, United States
Appearance
Glass Doctor of Ocala
Comments
Ma
Review №1

Brian is the tech who came out and he was awesome! Glass doctor had him out to give us a quote within 48 hrs of calling. Once he placed the order, our glass came in and was installed in less then 2 weeks!! He was super professional, but also very personable and down to earth. He was extremely careful with the broken glass, which I appreciated because I have two small kiddos running around. He had a son the same age as my oldest, so he was very mindful of that. He was always on time, and double checked his work AND cleaned up behind himself. I didnt have to do anything when he left. What an awesome technician, right?! I was given 3 quotes and glass doctor beat them all by at least $175 dollars. I would HIGHLY recommend them! Thanks Glass Doctor, and Brian!

Br
Review №2

Glass Doctor of Ocala did a wonderful job of repairing a broken, double paned window in our home. They were prompt and honest. The blinds within the window were having issues and they informed me that if they did not correct themselves, they would complete the process again at no additional cost. Thankfully, it fixed itself. Overall, an excellent business!!

sc
Review №3

I had a pretty nasty chip in my windshield and I had Mike King out to do a chip repair and it looks amazing, Mike is a great guy, courteous and professional that took the time needed to insure it was done correctly

Je
Review №4

Courteous, competitive pricing, and showed up on time.

Br
Review №5

Ive been going with glass doctor since 2018 with 3 Mi Vehicles they boys installed my glass with no problems no defects great customer service took him about 30 minutes to an hour to do my services the vehicle I have now has full coverage that came out and installed it twice they gave me no issues I will go back to them anytime for any of my vehicles and other cheapest around and theyll go out of their way to come and help you dont matter what county you were in Florida

Ro
Review №6

Needed to replace a dark, smoky colored glass decorator door on a T.V console unit. They found a supplier for a perfect match. Service was great but took a bit too long to completion. Services and installer were great, but not an inexpensive source.

Ga
Review №7

My experience with Glass Doctor was a positive one!

Al
Review №8

FIRST CLASS SERVICE. THERE WAS A QUICK RESPONSE TO MY PROBLEM. THE PERSON ARRIVED ON TIME AND WORK WAS COMPLETED QUICKLY.

Sc
Review №9

The day after receiving info from my insurance company Glass Doctor was at my house replacing my windshield. They both replaced the windshield and calibrated the camera systems.

Gr
Review №10

Mike was on time, pleasant, professional and as soon as I said ok he was setting up and ready to go. We talked as he worked and answered any and all of my questions. If I owned this business I would be proud to have him work for me. He was fast, knowledgeable of his job and personable with his client. Two things that every employee wants! Thanks Mike for a great experience!

Na
Review №11

We are extremely pleased with Glass Doctor of Ocala/Tampa. We had etched glass panels installed in our front doors and replacement of our master bath shower enclosure. Both were done with the utmost of care and detail. AJ was great!

Ci
Review №12

Very professional... Mike (the installer) was very knowledgeable, courteous, very nice... did an awesome job!! Will definitely recommend Glass doctor to everyone!!

E
Review №13

The Serviceman was courteous, answered all my questions and did excellent, professional work. I will recommend Glass Doctor to everyone.

al
Review №14

We had a seamless shower enclosure installed. A.J. and his team were extremely professional, on time, and did a fantastic job. In addition to them being extremely neat and efficient, they were extremely competitive in terms of pricing. We would highly recommend them!

Ro
Review №15

Wonderful experience very pleased good man.

Ri
Review №16

The tech that arrived was great. Very friendly and professional. Did a great job and did so, pretty quickly.

Ja
Review №17

Glass Doctor was the only business I could find willing to replace the glass top of my patio table. They were efficient and the result was just as I hoped for. Excellent job!

Da
Review №18

Drove to the address and it looked abandoned. Called for information on replacing a tempered glass top for a bathroom vanity and got a no we dont do those and no help or direction. So I decided to go granite instead of glass top.

To
Review №19

Had an issue with lift gate on my 2014 Grand Cherokee after glass was installed. The latch would not secure. Dont know what caused the problem but the. manager at the Tampa location Stcott had a new latch installed. Mike the tech who did the installation, as well as Scott the mgr. Went above and beyond of what I expected.Thank You gentlemen GREAT JOB!!!

vi
Review №20

I called the main phone number on this web site gave them my location and that was all well and until I drove all the way from Williston Florida to the Ocala Florida office only to find out this shop has been closed for a very long time . It’s time for your website personnel to keep the site updated . I just wasted over 1 1/2 hours of my time . I’m sure they do a great job but you keep your professional hours and locations up to date . Just because of this I am having to take my business somewhere else .

Me
Review №21

They really helped me in a bind, and their customer service is outstanding. I highly recommend using them, and They are my new go to for all things glass!

Er
Review №22

Excellent work by the technician (Aaron). Very good value. Fair cost. Highly recommend.

Lu
Review №23

Great experience. I highly recommend the glass doctor. Aaron did a great job replacing my window glass. Knew what he was doing and he took his time do do a good job but also got it done in a short amount of time. Very professional. Thank you!

Pa
Review №24

Glass Doctor of Ocala deserves five stars. They installed new windows for me today. The installer Aaron was courteous, professional, and cleaned up extremely well. The windows look great, the price was right, and the date of installation was as promised. I would also like to compliment the friendly and cooperative people that took the order on the phone. I highly recommend this company.

Da
Review №25

Excellent work done just when they said they would.

ke
Review №26

Awesome people and price

JD
Review №27

I had to replace the window for my 2017 Ford F-150. I was incredibly worried about where I was going to get such a new window from. All I had to do was call glass doctor and they sent someone out two days later and installed in 30 minutes! Aaron was so amazing and fast! Definitively calling and asking for him again if it ever happens!!!! Thanks again Aaron!

Ra
Review №28

Knew exactly what I needed, very reasonable, and the tech was right on time, and was very professional.

Ba
Review №29

This glass shop went above and beyond for our family! We are in Kansas and our daughter lives in Florida. After she was rear ended, we were in need of replacing her back window. When I called this shop, I knew that my daughter was in good hands. Scott, Debbie and all of the staff were absolutely wonderful to work with and they took good care of my daughters car. I couldnt be more happy with the work that was performed or the cost associated with it. I would HIGHLY recommend this company time and time again!!

D
Review №30

I had a large crack in the windshield on my 2014 BMW from rock damage on the highway - Sarah called me immediately after my request, for an initial consultation over the phone. She took care of everything I needed, including contacting and dealing with my insurance, finding a dealership with an original replacement windshield, setting my appointment, and giving me prompt updates. She was cheery and courteous, and made the process very simple. She was also very diligent with following up with my insurance company to expedite the request. Great job Sarah!Aaron was my tech, he contacted me the morning of my appointment, advised me on the best place to park my car during installation, was flexible with my time, and resourceful when the weather presented a challenge. It took him about 1.5 hours, he explained the process, told me exactly what he was going to do and finished quickly. He took great precaution not to scratch or damage my car, cleaned all the areas around my car when he was done, and advised me what to look for before driving (small glass particles should be rinsed off not wiped off so not to scratch the paint). A-A-Ron was cool, informative, knowledgeable, and very well skilled. I learned quite a bit about car windshield design vs function, installation, and different materials used to make them (which is surprisingly interesting). I was also a little apprehensive about the sensors attached to the windshield, but he knew exactly how to reattach and test for functionality.I love a company that is responsive, communicates well, sets my expectations appropriately and delivers on their promise. Having a great, polite, accessible staff is a bonus. Overwhelmingly 5 stars. This is how consumer service commerce should be conducted. Way to set the standard Ocala team! Keep up the good work :)

Da
Review №31

THE VERY BEST EVERYTHING

Ri
Review №32

The Glass Doctor was a pleasure to deal with. They were punctual, professional, friendly and most importantly they did a fantastic job on my new windshield. I was compelled to write this review as my experiences were not so good with previous companies. I highly recommend the Glass Doctor!

Je
Review №33

I called Glass Doctor to get a quote on a replacement windshield for a newer model suv and Chris answered the phone. In about 10 minutes he had made my day! He took care of everything for me all I had to do was be in one place long enough for them to do the install. Don’t call your insurance company first call Glass Doctor.

Sc
Review №34

Your repairman was very thorough and left things cleaner than it was when he arrived Fantastic Service..! I will definitely use again when needed!Very Happy Customer,Scott Lee

La
Review №35

Very professional at replacing our broken double pane. Careful with chipping out broken pieces and clean-up as well.

L.
Review №36

Great work!

Ph
Review №37

They are quick and have the glass in stock good people

Le
Review №38

Professional job after safelight left us stranded with no windshield at all!Cant recommend them enough. Very satisfied.

Sh
Review №39

Real People Answered the phone!! And I could understand them(know what I mean?)They were very professional and knew their stuffUnlike another glass place...they looked up the VIN to make sure they has the correct glass10 stars **********

Ka
Review №40

My experience with this company surpassed my highest expectations. Adrianne explained the procedure from start to finish. All was done exactly as described. When Aaron arrived he informed me that he would complete the installation in about 45 minutes. All was done and not a fingerprint was left. I can only give these two employees a rating of 10 because that is as high as the scale goes. If I ever need a pane repaired or replaced Glass Doctor will be getting a call from me. Dont waste your time with Safelight, Glass Doctor rocks!SincerelyRick

De
Review №41

I HIGHLY recommend the Glass Doctor! Very friendly and professional staff. My husbands windshield was damaged from a rock on the highway and needed a completely new windshield. When we made the claim with the insurance company they originally referred us to another company. That company cancelled/rescheduled us 4 times due to weather and other reasons. I asked my insurance company to refer us to someone else to get the job done. They called the glass doctor and we were put on the schedule for the very next day. My husband is a police officer and works nights and they were very accommodating with the scheduling. I will definatley be referring this company in the future!

Gl
Review №42

Our Ocala team is the best. Aaron R., our lead glass mechanic for Ocala, Gainesville and Leesburg, is one of those rare glaziers that is an artisan with all facets of the glass business. He can do custom showers, home windows, doors, storefronts, mall glass, as well as, replace glass on every make and model of auto and truck.Aaron is the total package: an honest, godly, family man; we are blessed to call him our teammate.

Da
Review №43

Extremely professional! Painless process!

Ta
Review №44

From the first call through the service, prompt, courteous and professional service! Technician was very knowledgeable.

Ga
Review №45

Excellent service; Aaron was prompt, polite and easy to work with.

Ch
Review №46

Excellent customer service, and ease of scheduling, professional workmanship, definitely use for all future needs.

Al
Review №47

Really great experience. I called them for a broken glass in my patio door and they were able to come the next day and got it fixed in 30 minutes!!

sa
Review №48

Great job.

Le
Review №49

Quick response time to storm damaged windows! Professional performance of work.

Ke
Review №50

Great

Fo
Review №51

Accurate and timely repair!!

Ji
Review №52

Glass Doctor of Leesburg

La
Review №53

Rudest receptionist terrible customer service!

Information
100 Photos
53 Comments
4.8 Rating
  • Address:4255 NE 36th Ave, Ocala, FL 34479, United States
  • Site:https://glassdoctor.com/ocala?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 352-260-0185
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
  • Shower door shop
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Service options
  • Online estimates:Yes
Similar organizations