Drove an hour away just for them to tell me they wont take any devices. Place is trash. Someone better reach out to apologize the kid couldnt even say sorry.
Great customer service! They were able to get my two phones completed under there estimated time. I do recommend them if you need anything fixed on your phone.
I cracked my iPad screen and had it repaired here back it May. At first, I was satisfied; however, there were dust particles visible behind the glass of the screen. I just dealt with it, but now in September the top edge of the screen has stopped responding to touch. I contacted them and was advised that the warranty period is 90 days, which is fair enough, but I expected them to use parts that would not inexplicably stop working after 4 months. Not pleased with the outcome and considering just buying a new iPad instead of sinking more money into this one.
Josh, the manager, was very helpful and fixed my charger in less than 5 minutes. he was very kind and super helpful. great experience!!!
Replaced my phone battery quickly and under $100. Great service!
** Read this if you have a laptop that needs repair and call ahead to confirm that they can help you! **Asurion recently acquired uBreakiFix, and based on my last two experiences with this location, they are still in the process of rebranding this location into Asurion.Certain services, specifically laptop repair, is unavailable. I was told by one team member that I would be able to use their services at this location the following week then was told the following week it would be another two weeks for them to accept laptops for repairs and to order parts.I am a fan of uBreakiFix and I am a fan of Asurion. I am hopeful to use their services in the future when they get themselves situated. Having team members on the same page on when thats happening would be appreciated. Gas is spency these days. =P
Hector was so knowledgeable and patient...gave me a solid tutorial. Definitely recommended working with him to troubleshoot issues!
I recommend visit uBreakiFix commercial location. That is where I had to go to get my phone screen fix. I drop at 1pm and pick it up at 6pm. My phone working very well so far and even get a 10% disc.I promised you all this is the location 979 E Commercial Blvd, Oakland Park, FL 33334.Thank you guys.I promise I will not be going to the North Federal Highway location.
Josh was super quick and very helpful! Definitely coming back!!
Wonderful service perfect timing and create and wonderful work I would recommend
Hi I came to the Oakland Park location to get my son phone fixed. I dealt with Josh wish was awesome 👏 I will definitely continue to do business with you guy’s. Great customer service!!
Jonathan was very helpful with my samsung phone!
This company is awesome. Great service and quality work. Ive used them twice now. The store experience is nice to drop off and pick up later in the day, and the concierge service is event better when they come to your office and do it all for ya! I highly recommend.
Fair pricing and pretty quick service! Would definitely recommend.
This is the third time coming to this store. The first time it was a superficial issue that they fixed without a charge. That experience spoke to integrity of the store. This time I was able to get assistance that was above and beyond with the assistance of Josh. They are realistic and upfront.I remember going to other places to fix my phone and it was not quality work. I trust coming to ubreakifix. Less headache and I am rest assured they will stand by their repairs. It might cost a little extra but you are not getting duped or haggled.
Great service! Highly recommend using them for your repairs
This place is a rip off I went there to fix my phone with insurance and they told me my phone is unfixable because it’s a software issue but the screen was the only thing that it was broken I went to another place and they fix my phone for $60 there was nothing wrong with the software and they were charging me 259 for a brand new screen and they said it still wouldn’t work I would never go there ever againAnd what the insurance it was only $29 they said they did not wanna go through insurance to fix my screen pay the 259
Are a RIP off, asurion sent my phone to them for a repair, my phone came back with the same cracked screen, in the notes she said they could not repair because the device was locked! When I had factory reset the phone. Then in the notes she stated that they could not repair because the find my iphone app was on, I clearly have a SAMSUNG s21 ultra, when did they put find my iphone on a Samsung????? Clearly are not qualified phone technicians! Would not recommend.....
Josh was very professional and very helpful. Super great customer service 👍🏻
Jonathan was so helpful!! My charging port needed to be cleaned out and he took care of it with no problems. I was in and out within 5 mins with my phone ready. Thank you so much!!
Came here twice in the past two weeks, best thing about it was the sushi spot next door!
Super efficient and professional service, my phone was fixed within an hour! I worked with Josh, he was great.
Although my phone was not fixed the same day, patience is a virtue and it was worth the wait to have my discontinued Z4 repaired after dropping it. Jonathan helped get the parts needed and was very knowledgeable and professional. A friend recommended this company to me, and I will certainly pass along the good word! Thank you! See you next time!
Nice customer service really helpful I’ll definitely come back and fix my phone thank you guys Jonathan and Joshua
Great service, friendly staff and most importantly had my phone ready 20 minutes early
Maybe these guys were having a bad day. I brought in two ipads to get the screens replaced. We start with communication issues where it was supposed to be done (and confirmed when I called) by 2 pm, they told me when I showed up at 3 pm they had an issue that they just discovered that would cause another 2 hour wait. I call 2 hours later, guy tells me to come get the tablets. First one the home button was recessed significantly, as I was looking at it I noticed the screen wasnt attached on half the iPad! Guys response, guy the heat pad didnt do its job. So he takes that one in the back. I try out the other tablet, same issue with the home button.To there credit, guy tries to fix it immediately. Issue is 10 minutes later he brings one back out with a home button that is just completely lose behind the screen asking if thats acceptable. No. No, its not.From the sounds of it they kept adding super glue and hoping the old? home button bracket will stick. Quality stuff here.So, after three more failed attempts in an hour, I leave with the promise they will be done by 11:30am the next day.I call at 11:30. Not done.I call at 2:30. Not done. Told it would be another 30 minutes.I come by at 3:30, still not done.If you keeping track, they gone back on their word at least half a dozen times.In the end, I paid full price for the one they did a decent job re-re-reworking, and half for the one they actually made worse (the home button has to be pressed multiple times to work.)For $240 I would recommend just buying a new tablet before coming to this place. Huge waste of time and what I fully expect to be a waste of my time and money.
I called to see if they had the part to fix my device, and they didnt. Whats worse, I wanted something else done, and I was given information that I knew was incorrect, so I contacted another location, and now they will get all of my business.
Josh was amazing. Fixed my phone in an hour. Unbelievable. I am so happy
Josh and jo do a wonderful job fixed my phone in great condition
Josh was polite and very knowlegeable! Did a quick cleanup at no charge and didnt try to sell me unneccesary service! Will definitely go back!! Love it!!
Josh was very professional and forthcoming about how long and how much the service would cost, would recommend!
I broke it they fixed it! Warranty certified never to be broken and my carrier will still support its repair regardless if they touched it...unheard of!
Josh was amazing. Took me in right away and they provided fast, excellent service! Thank you!
Super quick and affordable price. I strongly recommend this shop
Joshua was very helpful and he did an amazing job fixing my phone. He took the time to explain me every and it was very quick. Muchas gracias ☺️
Great service, friendly staff. Jonathan made it happen 🎉Highly recommend this place for your phone repairs.
Josh was amazing!! My phone looks brand new! You wont be disappointed.
Took in my Surface Pro to have screen replaced. Jonathan did a excellent job!Thank you!
Josh at the Commercial and 9th store is awesome and helpful. Will def be the ubreakifix store I frequent moving forward.
Had a terrific experience with johnathan ! That guy is the man ! Helped me so much with my AirPods ! Will be coming back for sure !
Josh was very very very informative and the customer service was great!! I would definitely recommend !!
Josh was amazing, had my phone done in less than 20 minutes! Highly recommend.
Christian was amazing and Josh was very professional and helped a lot thank you so much 10/10 would recommend!!!!
Josh was very helpful and quick!
Jonathan was an incredible representative and helped get my phone in working condition!!! Thanks so much brothaa!!
Christian and Jonathan were a pleasure to deal with! Definitely will be coming back for any future needs !
My mobile ended up with a cracked screen and the insurance on the phone directed me to repair here. The reps were professional, gave details on the timing and answered any questions re the process. Three hours later, my mobile was ready and so far working great.
Johnathan did a great job. My phone was fixed in literally 20 mins!!!
Josh M. fixed my iPhone quickly. Could not ask for better service.
Great service from Johnathan, made our phone look brand new.
Great serviceJosh w as very helpfulI highly recommend it
Josh was very helpful I was having issues with my iPhone and he tested it and it was a simple cleaning - thank you I will refer my friends and family to you! This is my go to break fix spot for all my iPads cellphones !
Josh is the best! Love this store!! Thank you!
I had an issue with my iPhone charging. The technician quickly removed the lint from my lightning port (I didn’t even think of that 😞) and sent me on my way!Will definitely go back to these guys if I have a bigger problem!
Jonathan was extremely helpful and easy to talk to.
My fiance and marry him by Estes just went in there and Jonathans serviced her he was not only courteous but it has that Mom and Pop feel they guarantee their products for three months after they fix them theres no one that does that quick efficient very impressional they fix all phones and that just one kind so this is the store everybodys waiting fornot to mention how affordable it is we have family and friends that charge us more we did hey a lot less and is a lot faster 10 Stars four thumbs up thank you Jonathan youre amazing
Went in there to repair my expensive samsung n20 ultra and was kinda skeptical because i know when you repair a device its not the same but i was informed with profession by Jonathan that my device is actually repaired with Original parts from the company! And when i got my device it was good as new! Im very grateful for this store and will come back!
Amazing place to get your device fix. Very friendly and quick service. Always get my devices fixed here.
Fast service with excellent quality!
They were quick and efficient for my walk in screen repair! Great service!
In a word, outstanding. I came in with my new phone completely unable to set it up at all. Without even making a purchase they offered to get me set-up on the spot and get the phone fully operational while I waited. I find this quite remarkable since they knew no sale was forthcoming. And eventhoug I knew nothing about my phone they did not look at me as if I were an idiot...eventhoug technologically I am.Thank-you very much.G. Mack
That was the fastest iPhone repair I have ever had! I have an old iPhone 5s and they were on top of it. In and out in under 30 minutes! Mine blown!!!
The guys were very nice and fixed my phones screen quickly. I would definitely come back and recommend them.
Ubreakifix was amazing!! They gave me a Christmas miracle by fixing my phone within 2 hours. So happy to have come in instead of having thru T-Mobile to get a new phone! Major life saver!
Johnathon and Josh are awesome! Literally fixed my phone in like 45 minutes!
Great service. Quick and easy
Great service. Jonathan was very helpful.
Excellent service pleasant employees great work thank you very much!
My phone was fixed quickly & professionally!
Extremely helpful staff!
Fixed quickly and replaced screen protector free
Great experience with sale associates. Very friendly and knowledgeable.
I came to get an ipad fixed im from out of state my ipad was brand new, a month old and the screen cracked so I decided to get It fixed. Came here at first they said $100 over the phone so I was like perfect they had to order a part and all this for the screen so I was told to put a deposit I had already paid and then they tell me what the price is $235?! if I would’ve known from the beginning I wouldn’t have fixed It. Finally get my ipad fixed go back home and the home button and touch id don’t work they proceed to give me a bs story and tell me to go to apple TO PAY FOR SOMETHING THEY BROKE. Actually unbelievable do not spend your money here
Fast fix, priced right
I went yesterday. And Daniela help me. Hard to find such customer service like she did. I will suggest my friends to ask for her.
My phone was a doing something weird. Daniela was very professional and my phone is working perfect.Thank you Daniela!!!😄
Quick, polite, efficient, and knowledgeable.
Great place knowledgeable great price and friendly
Very nice, happy with product!!!
I will give these people three stars because they are nice and pretty good service but unfortunately theyre not fully experienced at repairing my laptop. I brought my laptop in and it was working fine except it had a broken screen which they said they would replace it. They were charging me just under $300 to do it but the laptop is a good one so I gave them the laptop in 3 weeks later which is a long time they said the laptop was ready. I got the laptop and they put in a non manufacturer screen but the screen worked so I didnt complain. The issue is the keyboard didnt work anymore. So I called them and they said bring the laptop back. They kept the laptop for approximately two more weeks then called me told me that they would give me half my money back because they cant fix it even though they broke it. They gave me dell support number. I called dell and they charged me $150 plus shipping. Within 3 weeks they replaced the new screen, motherboard, keyboard, casing, and charger so basically i have a whole new laptop. They even relaoded brand new windows and kept my programs. So this place may have good customer service but beware of laptop repairs. I wish i went dell straight and really feel i should have all my money back from them.
Very nice and quick. Thank you for your help!
Good, honest service.
Great job
Franco was exceptional on the phone this morning and in person. Quoted ne an hour & a 1/2 wait time and it worked out perfectly. I was so impressed. His professionalism, manners, & kindness was a 10/10 in my book. Being new to S. Florida has been quite an adjustment for me & my family & it was so nice to see a friendly face. And Dalton J. was awesome also. The sweetest guy him & Franco. We had a conversation about transitioning from small towns to big cities & just life in general. So professional, polite, & so kind. I thoroughly would recommend their services to anyone & these guys I hope are well taken care of in the company. They need a Thank You gift from upper management in my opinion. Without the backbone (the team) a business will fail miserably. These 2 guys are the best! ♥️🎤
Joshua was very polite
Daniela was very helpful and kind. The repair was quick and effective.
Service representative daniella is a life saver. With her help she restored my cell. Its functional again. Thank you Daniella for your help.
Caesar did an amazing job fixing my phone I thought it was gone for ever. He was super fast and quoted me a more than fair price for the damage. If your phone breaks go see him the dude works miracles.
Best ServiceJosh Kristin Austin
New management! Honest crew. Got me in and out fast! I thought I needed an $80 repair as quoted online to replace my charging port assembly. They cleaned out my port first waaaaay better than I could at home and it was good to go. Couldve charged for the whole replacement but didnt. Ill be back if I have another issue.
Didn’t have to wait long - even opened early because I was there before operation hours!!
I came to replace a cracked iphone 8 screen. When I got the repaired phone back I noticed later in the day that my audio wasnt working on calls. I brought it back in the next day. They did an adjustment and within 20 minutes they fixed it. Thank you Andrea and team.
Brand spanking new
Battery on my iPhone was 3 years old and depleting quicker than I would like, but still 87% health. Had it replaced by these guys. New battery worked fine for a few days but then weird things happened—it wouldnt always charge to 100% when plugged in, it would go from 50% to 0% in minutes and then crash—and now the battery health is at 42%. I went in for a warranty replacement and they REFUSED, saying my device is to blame or my third-party charger is to blame. Neither was as problem before they fixed it. Now Im out $50 and still have a battery problem.
Josh took care of everything for me. In and out same day.
Great customer service! Super helpful and patient with the customers. Definitely recommend this location, Caesar made it stress free and painless.
Great customer service! I came in with a cracked screen and Cesar made the repair process painless and quick! I highly recommend UBREAKIFIX
Cesar made my day ago a lot smoother. He fixed my phone scream and got me in and out with enough time to make my work appointment. Thank you guys and girls for the help