Such a wonderful group of ppl. The guys where really good getting you in and out with out a really long wait. And Jessica she is awesome. Thank yall for everything.

Blazer 2004, bought new, only owner. My car had all kinds of little problems here & there. Took it in to have it gone over. Left it a week while on vac. They went through everything. Got it back and couldnt be happier. Runs awsome, like new. Jerry Hunter was my mechanic, great guy! Staff was also great & professional. Cost me a bit, but well worth not having to l👀k for a new car with a new car payment. 👍💯😁

Had my breaks, rotors and a fuel pump sensor replaced. The work took a little longer then planed but I had it back the next day. However, I still had issues. When I called with my concerns I was in Knoxville already, having drove straight there after getting my car. Jessica listened to my concerns, made arrangements immediately to have it towed and within a few hours they had resolved the issue. I trust the mechanics there, and simple mistakes like tightening the drums too tight happens. But for me, someone who is not mechanically inclined and smells burning rubber it is an anxiety moment. But the staff handled it well, the tow company was professional and fast. I have no problems with bringing my car back again or referring other to them.

Jessica. The new office manager is professional and makes sure the job is done right at a fair price. The mechanics are super good

A locally owned specialized repair shop with the ability to work on almost any vehicle. Multiple specialty technicians but the owner specializes in diesel tuning and VW, Audi tuning among many other innovative automotive accomplishments. He also currently operates 3 other successful small businesses. So you can spend your money knowing the money is going back into the local economy.

Thousands of miles from home the dreaded check engine light came on. We took our Honda to them. They got us right in and identified the problem, got it repaired and we were on our way. About 8 miles down the road the check engine light came back on. Back we went. Seems that Hondas are particular beasts and dont work with after market parts. They stood behind their work, replaced the parts with OEM parts at no cost. Good honest hard working folks. If your car breaks down around Oak Ridge, take it to Peoples Choice.

My experience with Peoples Choice in Oak Ridge TN was extremely frustrating. I admit to not being mechanically inclined, which is why I bring my vehicles to the professionals. I had a check engine light on and they kept my truck for 5 weeks before calling me to tell me it was done and I owed $950+ and the check engine issue was fixed. I wrote them a check and left in my truck. Didnt get 1 mile up the road and guess what popped back on?.....yep, check engine light! I pulled into the gas station and put 20 bucks gas in the tank and took it right back to peoples choice(gas tank was almost on E). I asked them to fix it and said I wouldnt have to have it for a week or so if they needed to order a part or something. Fast forward 9 more weeks (yep, they had the truck for 14 weeks and didnt fix what I brought it in for). So, I am out $950+ bucks, didnt have my truck for over 3 months, and the damn check engine light is still on. I am a patient man and a forgiving person. I gave them a chance on multiple occasions and they let me down. The definition of insanity is doing the same thing over and over and expecting to get a different result. I will never take any of my vehicles to Peoples Choice auto repair again and would strongly caution against anyone who considers using their business.

Peoples Choice saved the day. After waiting half the day for another shop to fix the brakes on my Mother-in-laws car, we found out they hadnt even touched it yet, even though we had an appointment. We called People Choice, explained the situation, and and they assured us they had the parts in stock and could fit us in immediately. They had her back on the road in no time. (Review from March 2021)

Im a long time customer to Peoples Choice. Im always greeted with energy and respect. Everything is explained in a way I understand and work is competed in a timely manner. Everyone is so nice when I am there, and I always feel comfortable and appreciated.

Wonderful service. Friendly people. Great prices. Will use this place anytime.

Great diag and insisted it happen before the work I asked for was done, found issues, my second opinion just confirmed those issues and im making an appointment with peoples choice to do the work.

Worked here for 2 years. Went through 13 technicians. Every single one quit besides 2, myself and my buddy. Until today. Good techs but the owner is a complete con artist. Watched him several times overcharge customers for simple repairs, just because we can. Chris, the owner, would ALWAYS short my paycheck and had an excuse every time.(hence all the previous techs quiting shortly after being hired) I recently quit as he shorted my check by 5 hours for a third week in a row. No benefits whatsoever. Kept asking me to buy shop equipment. Would continuously have police in serving paperwork over lawsuits due to dishonorable work. 3 customer vehicles have been in the shop SINCE I STARTED 2 YEARS AGO and havent been touched, with many ignored calls from the owners of course. DO NOT COME HERE.

This place was AWESOME....The day before Easter... short notice and still, got me in and out even while slammed with business.

Crooks and thieves. DO NOT USE THIS SHOP. They will steal parts off your vehicle and replace them with junk. If you don’t listen to any other review on here, consider this one. You take tremendous risk using this crook.

Absolutely the best mechanics I have EVER worked with. I have an older and rather unseal vehicle for this area. It is a recent acquisition and has a ton of issues. These guys took it on like it was an everyday thing. Not a single grumble or complaint. Best attitudes I have ever seen in public places. If you have a vehicle that needs anything done take it to them. They are awesome. I will NEVER use any place else again.

Thorough Coolant System Service and installation of new customer supplied parts

I had a great experience with working with People’s Choice Auto Repair this past week. I worked with two mechanics, who were Anthony Zimmerman and Eddie, and they shared great car care information. I especially liked how informative Anthony Zimmerman was with the information he shared when he broke down parts of the car that were being analyzed, learning how to listen and be aware of your car issues, and knowing how to take care of your car better and smarter.

Nick and the guys did a great job with my truck. Chris is the owner and is very knowledgeable with diesels. He set me up with a tune on the engine and transmission. More power, smoother shifting and better fuel economy.

The new management is amazing and has turned the place around! Would highly recommend them!

Very professional people love those guys.

I had my car towed here when the breaks went out.. they quoted me $800+ and the prices on the parts seemed a little high. I called ford to see how much the parts were and they were more then half the cost they were telling me. Towed my car to another shop, they fixed it for $150 .. the parts they wanted to replace were not even the problem. I hate to think how much it would have ended up costing me if i had not gone somewhere else!

Very friendly personnel, work completed in timely manner and at a good price. We will go there for all repairs in the future.

I would like to thank Eddie, cory and the owner i am disabled and on a fixed income they found me a used rear end for my truck and let me make payments great people and service

Wonderful staff & helpful/knowledgeable mechanics

We were told we needed a new transmission because there were metal shards in the pan. ?! Two places already said the fluid was clear. Knowing this, my husband and I decided to take our vehicle to a more trustworthy source. The pan was inspected, as was the fluid and the fluid was clear, no shards found!Business full of liars and thieves!OH, also, the owner will charge you without discussing anything with you either!

Great people, knowledgeable mechanics, theyll get your vehicle fixed, when they tell you they will. All around easy to deal with, very reasonable prices. Great owner!

They went way above and beyond my expectations. The work was professional and completed faster than the usual. They are easy to talk to, they explained what they needed to do, they answered all my questions, they went out of their way to get me back on the road, they didn’t charge me a fortune, AND on top of all that they contacted me a couple days later to make sure everything was still working right. You can’t be beat that and I will definitely use their services again!

Was awesome !!! Great service & very reasonable$$$. I recommend them Highly !! Im a customer for life.

The shop was recommended to my son and it has been a mess. They have had his jeep two + weeks and have had nothing but excuses. Still not ready after several attempts to pick up. Would NOT recommend this repair shop under any circumstances.

Great folks to deal with and highly recommended! Thanks so much to Chris & Nick for helping get my Mercedes back on the road!

Peoples Choice has sometimes surprised me at the counter when things werent entered into the computers right, however theyve always made it right and done business honorably. Theyve had a few opportunities to leave me high and dry because of my car being in poor shape but theyve always made sure Im well taken care of.The first time I came here I needed an immobilizer repaired and every auto shop in town thought I was talking about getting a breathalyzer installed, but this was the only shop that actually knew what part I was talking about and was able to get it installed and fixed. Then when I had to get my power steering pump replaced, they were able to fix that and a few other problems from the last guy I had work on it (some crossed threads and improperly installed hoses), and they worked with me very generously on the price considering the parts that went into it.Chris is the owner, Ive dealt with him a few times, and he does business the right way. Ill come here even if somewhere else quotes me a better price to know I wont get swindled and that things will be taken care of every time hands down.

This place is to absolutely be avoided. They wanted to replace an entire engine, when all that was needed was fuses for the fan and a gasket causing a slow oil leak. They also had several miscellaneous charges on the bill, that when asked the origin of, tools and such were sighted. So, take from that what you will. The most shocking part was when we were collecting our vehicle, that was supposedly completely undrivable, they drove it up to where the tow truck was. I guess since they werent doing the repairs any further damage was not their problem.

Great service not crooked honest mechanics

Recently brought in my daughters 1997 Honda Accord needing several different things (complete new breaks on front, radiator hose repairs and flush, oil change with engine flush. The staff was courteous and professional and the cost was reasonable. Highly recommend Peoples Choice Automotive.

The cleanest campground I have seen. Could be bigger camper area.

Fair, fast, ethical, professional & caring. My bill went from $330 to $180; I went for a starter replacement, they quickly found I was wrong about the problem. Discovered a fuel leak, brought the part I needed from Knoxville, total stay of under 2.5hrs.This was the third time I went to them for help. When they did my head-gasket replacement a year ago, it was discovered that I needed an extra $200+ in parts due to cracked heads; they still honored the [$1200] original estimate..!Second time, my car died while driving, late at night. I called the mechanics personal cell, they towed my car, and even offered me a ride home. Diagnosed & fixed the next day.

I have brought both of my vehicles here on several occasions. Will definitely bring them back in the future. Very friendly and knowledgeable.

Chris runs a tight ship. His staff is well trained and professional. Prices are reasonable and I have always been happy with the completed job.

Honest and reasonably priced.

From my past two visits for different repairs, most of the bad comments are accurate. I can not recommend someone to go here. The saying fool me once shame on you, fool me twice shame on me.

I would never recommend using this place I have taken my car here 3 times and never again, the first time they fixed something that wasnt wrong with the car, and did not fix the part I specifically told them I needed fixed, then this last time I took my car there because they had worked out payments with me before and made it seem like it would not be an issue to do this again as long as I paid my balance so needless to say I gave them every penny to my name and then some so for the last 2 days no one could even tell me what was going on with my car first it was ready then it wasnt then it was fixed then the part never came in it was only last night they decided to tell me I couldnt take the car unless I pay full balance or put a check on hold who still uses checks?? they could have informed me of this before I brought my car, I would not recommend any one use this place unless you like things not done correctly and being jerked around for days on end and he assured me he was cheaper than pep boys but turns out that was false as well the radiator and thermostat at pep boys was only 300, but at his shop it was over 500.

Outstanding customer service, the owner gave me advice concerning a collision repair and the lady at the front desk was very polite and helpful.

Chris and Eddie do good work... Highly recommend

Best mechanics around.

Kept my car a week over estimated date. $500 later it runs worse than when I dropped it off. I was deceived from the moment they picked up my truck (3 hours late). Paid top dollar for a TERRIBLE experience, and my car still doesnt run. Do NOT take your car to these swindlers. They ruined my month and LITERALLY took food off my kids table by making me pay another garage $300 to fix the same problem. Now Ive sank almost $900 into a $300 job. Also, when they picked up my truck I had just filled up. After I got it back, there was WELL less than a quarter of a tank of gas in it. Pretty curious, since the truck hasnt run since they got it. :/Big thanks to Peoples Choice for taking advantage of the working man.And lets not forget my favorite quote from these hot rods as I pick it up...Yeah, it runs great now... It just wont go above 40 mph (more like 20 mph).- EricWhat a joke...

Wonderful service for simple and immediate repair.I own a 2008 Mitsubishi Lancer Evolution GSR, which is fairly low to the ground.Last night it snowed/rained significantly(there was about an inch of ice on the car this morning) and my cars skid plate (big plastic shield under the engine bay) was frozen to the ground. When attempting to reverse out of my parking spot, I inadvertently dislodged the back half of the skid plate, so that the back half of it was dragging on the ground, like a sled, with about 20-30 pounds of ice on it. Since the skid plate was only attached by a few of the front mounts (which are plastic screws), I really didnt want to drive far to get some sort of repair.Other places were either closed at 9 am, or werent answering their phone, due to the bad weather. Initially, I tried R T Clapp Co, since they were closer, but none of their jacks/lifts would fit under my car.When I called Peoples Choice Auto Repair, they said theyd be able to start when I got there, and told me ahead of time that they may not be able to get parts, should they need it (since the NAPA delivery service may not be possible due to the ice), but that they would definitely be able to fix it so that the skid plate wouldnt be scraping against the ground.Once I arrived, they immediately started on my car. The mechanic had to use a heat-gun to melt the ice to get to all the mounting holes. After about 90 minutes, I was handed my keys and told that I was set. They had repaired the skid plate using fasteners that they had on-hand, but didnt charge me a dime, nor ask for compensation of any kind.For this reason, I feel compelled to write this glowing review about my experience. I would definitely recommend this business to others, and will very likely take my car there in the future, should it need repairs.

Rented uhaul equipment

Fast response with wrecker, top of the line certified auto mechanic, great people.

My work had a truck worked on here. At first the est. was $2000. After lots of oh we found this wrong too it ended up costing closer to $7000. With my background in Auto repair myself, most of the work wasnt needed and the truck never ran the same again.

Dont bother taking your car to these crooks. Swindlers. Shady business. They even stole gas out of my car when they charged me $800 to NOT fix my car. Then the owner called me on my personal cell because his employees (redneck meth addicts) didnt like the way I spoke to them. Even though they didnt have ANYTHING to say to my face. Cowards. Liars. Worthless scum. Do yourself a favor... GO ANYWHERE ELSE.UPDATE: If tou check the profile of the people leaving the 5 Star reviews for Peoples Choice, youll see 90% of them have only left one review EVER. Which means these idiots are leaving themselves good reviews from fake accounts to bring their rating back up (it was 1.2 stars.) How pathetic can you moron crooks be?

Not very good customer service. Seemed like I bothered the guy to check for tire prices. And they werent cheap per the advertisement.

Great place to have your car worked on great people

Courteous staff, but did not listen to instructions.

I bought a car from Viles Automotive Group, I was promised a front alignment on my car so they sent me here. These people ended up breaking a bolt underneath my car not only that but welded it back together Ive yet to get my car fixed. I would never recommend this place.

Chris and his team are great

Always great service.

Uhaul said we had to return the truck and car hauler to this place. Being disabled and having to unhook our car without any help. We do not suggest this shop to rent or return to. That is not their job doesnt work for me

I got a flat and called up wheel 2 wheel due to good reviews.A tow truck came and took my car to this place for what reason I dont know.The guy at the front said he ordered the tire but dont know when its coming in so he said why dont he just put the spare I have in the back on for now and come back Monday to have the new tire put on.I agreed and came back Monday.He puts the tire on and tells me that a sensor on the tire snapped off due to the cold and I will have to pay an additional 90 dollars to get that replaced.I was not in a good mood that Im paying for a new tire and have to pay for a part that snapped off as he was putting the tire on.They couldnt even get the spare tire cover back on.The guy there said I should cut the band on the cover.I didnt think that was a good idea since that would rune it.I tried to help and slid my fingers underneath cutting them open.As I was washing the blood off my fingers the guy yells we dont have insurance.Wow I think I need to leave now and not come back.

Its okay