A consistently good place to shop. Tired of hunting down sales reps at Home Depot or chasing after reps at Lowes? Go here.
This Northampton location was closing in 1/2 hour on this particular day and felt rushed to purchase some gardening supplies for Spring projects. The staff was ready to leave yet one older helper stood by until we found most items on our list. The BEST of all local ACE stores. Not that big but houses a great variety in smaller space.
Very nice and helpful staff always willing to help
Ask for Tommy. Hes a wealth of knowledge. I also like that Ace lets me access the fasteners without having to open a bag.Ace in general.seem to have the higher grade tools than the big box stores. I use their ironclad gloves when mountain biking. Far better than the gloves at bike shops - and cheaper!They are far far better at so many things than big box - keys for instance where close DOES NOT COUNT. Ive had big box key copies fail. Not these guys.
I love this store. A little bit of everything.
Miller Supply Ace Hardware runs like a well-oiled machine. You get the pleasure of knowledgeable staff who are courteous, helpful and efficient plus this neatly-packed, sparkling clean store is loaded with clever, innovative merchandise that you didnt know you needed and now you have to have it. And, its on sale! I was amazed at how much fun it can be to shop in a hardware store. While they cut a new chip key for my car at a fraction of the dealers price, I shopped the aisles and found items that I had long ago given up searching for in Lowes and Home Depot. Theres no chance that you will come to Miller Supply Ace Hardware and find yourself alone wandering through the aisles, looking for someone to help you. The staff are absolutely fantastic. Also, they seem to have more American-made items, and that is what I want to see in an American store. Its a pure pleasure and good value to shop at Miller Supply Ace Hardware.
Great store has alittle of everything ..Great staff very helpful ..Very clean store ..Thanks for reading 🍀
People who so irk here are friendly and very helpful
Great customer service!! Love Ace! Helpers always around to help you if you need anything!! Thank You Ace!
Great service and able to get what was needed
WONDERFUL place to shop for all of our needs! Great staff! Always polite! Always helpful!
Every employee I’ve encountered at this location is so friendly and extremely helpful.
Nice people, good range of products and services
Better service than the big box stores with competitive prices.
Favorite hometown hardware store they almost always have what you need and if not can typically order it.
A big thank you to J.R. for taking the time to cut and clone a Ducati motorcycle transponder key. He wasnt sure his machine would be able to clone the key, but tried it and it worked. Made my day.
Hometown service with a VERY KNOWLEDGEABLE STAFF. The atmosphere reminds me of the little hardware store we used to have in town. If you can’t find it here don’t fear there knowledge base will order it or offer an alternative do dad for what you are trying to fix!!
Reminds me of my family owned Ace hardware store I went to add a kid. People know their is look isles and very willing to let you shop or help you. You get to choose.
Found what I wanted and the employee where very friendly
Great place. Friendly staff. ALWAYS have what you need. Great job by all.
I have absolutely eliminated all the big box hardware stores to shop exclusively at ACE in Northampton. In my mind if they dont have it then it doesnt exist. The #1 feature is without a doubt the OUTSTANDING customer service! I dare you to walk in and wander for less than 2 minutes until a representative asks you if you need assistance. An excellent variety of items, reasonable prices and EXCELLENT STAFF....from Mike on down EVERYBODY is super helpful. The owner has found an irreplaceable balance between Customer Service and actual sales. Dale, thank you and ACE, Northampton...we appreciate it!!! Mike, thank you for the deal on the Weber grill. EVERYBODY gets an A+!
Some of the best quality service out of any hardware store. Definitely recommend for friendly service!
Great service and great job. Very helpful with paint selections.
They always have whatever I need and always great sales going on. I love the great coupons I receive on my ACE mobile app.
Always a wonderful experience
Awesome advice from Rick Becker on Stihl equipment, including a kombi system with atttachments and series120 battery chainsaw! Thanks Rick!
Needed caster inserts. The big box stores dont carry them. Ace does!
Picked up a small screwdriver set from Milwaukee6 pieces and a small storage bagOnly place to find it was hereGreat storeCleanAnd a great staff !!!!!!!!!
Great staff always very helpful, you can always find what you need and decent prices as well.
Every Employee there is so polite, knowledgeable and very helpful. I have never been dissatisfied with anyone there and I never walked away more confused or still with out an answer to my question. Even if they didnt have the product I needed.
They always have what you need
Awesome place. Everyone is helpful & knowledgable AND so happy to see you. True old-school customer service, its so rare to find that today. If I could give 10 stars I would!
Excellent staff. Quality product. Hometown feel
This is the best hardware store around. It beats running to the chain stores.
These guys are the best. Friendly, helpful and they get the orders right which cant be said about a lot of places. I do most of my business with this company purely based on the customer service and the good products they provide. If you need anything roofing, gardening or just about anything for your home needs, check these guys out. Home depot and Lowes can learn a few things from these guys. (well, more than a few things)
Always a great place to shop for your project needs and supplies. Very helpful and friendly staff too.
Excellent service and great place to shop. The staff always goes out of their way to help me!!
I will always come here for my home improvement needs the staff is extremely knowledgeable.
We had a pleasant experience with Linda. She was very helpful and knowledgeable. Ace is always a great place to visit for wonderful service. Thank you for putting smiles on home owners faces.
They always have what I need
Very friendly and helpful.
These guys are always helpful when i stop in. Great selection of hardware, paint, fasteners etc. And they help out in the community too! Prices are very competitive as well. A great locally owned on operated business.
GREAT hardware store, friendly service and some one always willing to help you find what youre looking for.....
Staff was welcoming, helpful and professional!!! A pleasure to shop there!!!
Great friendly people who know how to help!!
I’m a new home owner that has never fixed a thing in my life. After leaving my parents house, I always rented. Literally, been taught by the guys at Ace how to fix everything in my house as something in my house goes wrong. I would spend $100,000s (not an exaggeration), on hiring repair men to do simple jobs that the gentleman at Ace walk me through how to do. For instance, Deluxe Plumbing and heating came to my house and told me the piece that was broken to my shower they never seen before and could not locate the part, so they would need to replace everything. But not to worry because they would give me a bunch of add-ons for free since it would cost so much. Had a picture of the piece, went to Ace hardware, before I even spoke the gentleman said the name of the part out loud and walked me right to it, literally without me saying a word. Then I explained the situation, he told me how easy it was to replace. I did the job myself for $6 purchase opposed to a multiple thousand dollar job.
Great hardware store, staff is helpful
Best hardware store. Great personal service.
Always a great place to shop everyone so helpfull
Great local place to go for all your hardware needs. I love going to ACE especially because its in such a convenient location and I can stop without having to drive out to 145. Plus, they always send awesome coupons which saves a couple of bucks here and there! The staff is friendly and I love supporting a local business.
It was ok..
Ace has everything we need! Better than Lowes and home Depot! Employees are very friendly and ask if you need anything! Only downside is that its closed on Sundays! Otherwise, it was great!
Best hardware store in valley, plenty of staff to help find what you need.
Good inventory and great people!!!
They always have what Im looking for and its easily found. Service very efficient and friendly.
Very good
Be sure to pick up your holiday trees from WHITEHALL CHRISTMAS TREES, on-site at MILLERS HARDWARE !!!!
Basic ace hardware store. Small town feel.
Local convenience, but high prices.
Always great service. Always greeted n asked if I need help by multiple employees. Just wish hours were longer on Saturday.
Best staff, very helpful. Always a great customer experience
Awesome store to shop at the employees are friendly and always helpful!!!
Can accomplish any project with the help of Miller’s!
This ace is top notch. They have helpful people... Unlike the big boxes. Only downside is like anywhere else... U must match prices... Some of the markups are very high... But I just dont buy that stuff. The owner Dale is consistently nice and also very accomodating on special orders. If u have a real order that has $$$$. He will price match.
Very friendly and attentive staff!! I get all my supplies for painting here, for my side painting projects. Great prices and I never have to wait long in line, or hunt down an employee like when I go to other hardware stores. There is always someone waiting around every corner to assist me with any questions I have.
The stihl salesman was very knowledgeable of the products and helped pick the right equipment for my landscape company needs. In and out in a timely manner, easy transaction, and they deal with their customers in a professional manner. Will definitely be back in the future. Thank you again
I spend a lot of time and money there. I absolutely love their Seasonal Room. I could spend my whole paycheck in there. I also get a lot of my husbands tools there. The staff is so friendly and knowledgeable about their merchandise. I wont go anywhere else!Best place Ever!!
Always have what you want and the knowledge to help. Best key making service around. They even helped me with a new key fob and changing batteries in my existing one. We have shopped there for decades. Always first class service.
There is always some one to help you. It would be great if they sold drinks though. It would save me a trip and Im sure the contractors come in thirsty.
Very helpful sales team and patient while I was choosing paints.
Always an excellent experience. Great customer service!
Good, knowledgeable people and a great selection. Waaaaay better than a big box store.
Sharp group of folks. Unlike big-box home stores, these guys actually know things.... I just wished I lived closer.
Every time I need help I look for Matt first. Dude always leads me in the proper direction and is knowledgeable about the entire store. Ive always gotten amazing service from every employee..Im a regular there and look forward to cracking a few jokes with the cashier 😂 all around great store!
Excellent
Always excellent service. Employees are asking if you need help as soon as you come in the door. Always find what I need and pleasant cashier on your way out. Excellent store
Very nice hardware store prices are very resenable and the workers are nice and nolegable
Check out the old ruins of the Thomas Iron works and take a trip back in time.
You can find it there!
Very helpful folks. People in every isle to help you. But....... Then you get to the check out. Where the lines moves like molasses in January. They rarely have more then one person there and its painfully slow and painful to watch. But they are friendly.
They know me by name, always treat me like I matter, they have what I need, and they are always friendly.
Very nice.
The employees are extremely knowledgeable and helpful at Miller Supply Ace Hardware. If you have a question they will do their best to answer it to your satisfaction. They are a Stihl dealer in addition to all the other Ace Hardware products. I shop there for most of my hardware/tool/lawn care items. Highly recommended!
Convenient location, hours could be longer on weekends. Closed on Sundays. Always courteous and friendly folks.
I already shared my opinion on Miller supply in Northampton... it has practically everything you need in regards to Home Improvement; Nuts bolts, fertilizer, window screen fixing and so forth. very reasonable prices compared to your big corporate hardware stores.... and knowledgeable employees......
Huge variety of items! Including Yeti! Employees are super friendly. Close early at 4 on Saturdays & closed Sundays.
This is my favorite hardware store! Its always well-stocked, its family-owned locally, and the service is second to none! The pricing is right, as well. Love their selection of fasteners... they often have types and sizes that none of the big chain stores have.
Great place to shop
Picked up a couple of LED flood lights it was a good and friendly visit.
I had just moved to the area and was in need of a garbage can for my new place. I received a movers coupon and decided why not check this place out. I was immediately greeted when I walked in which made me feel very welcomed. A store employee (I think his name was Brian) mustve seen my overwhelming concussed look as I was in search for my new garbage can and became veey tentative on helping me with my needed purchase. Once I found the one I wanted for the price I was willing to pay, he took it up the register for me and even loaded it in my car. I drove away knowing they just made a new customer a returning customer.
Absolutely love this place. The staff are so friendly and helpful.
Excellent bird seed selection!
This place exceeded all expectations. They helped us with all our needs. The guy was knowledgeable and helped even allign things so the bolts would go through. The gentleman let us use tools that he had in the store (store owned not new) to put the bolt thought the bike seat.
I will never step foot in another hardware store ever. Millers is hands down the best customer service focused local companies I have ever had to deal with. Went over and beyond. Thank you Mike and Justin for my new Big Green Egg!!!!!!
Went there for the first time tonight. This place is amazing- they have EVERYTHING! WAY better than Home Depot and Lowes and the staff was super great and kind. This place is a gem. Go here!
Great
What can you say about a hardware store? Always had what I need when I need it and the people are super friendly and helpful. A+
Love this Ace Hardware and almost everyone who works here. Great place for finding miscellaneous parts that only the backyard mechanic would B looking 4. Prices are competitive with the big box stores but the service is superior at this Ace. No problem parking but the traffic light on route 329 at the entrance is timed 2 frustrate.
10 STAR! ALL of the guys and girls know the store and get you what you need as soon as you explain what your looking for. As one of the other comments were said, pay a little more but get first hand experience as well as ALL THE PARTS YOU NEED. ONE STOP SHOP because the workers will REMIND YOU, the dont forgets. Dale YOU HAVE A GREAT CREW! Thank you, Tom Schwindy