Tito went above and beyond to assist me with a transaction and was so patient. I really appreciated his kindness. I think these guys deserve a raise or at least a tip jar!
Super helpful.
I used this store exclusively . No more...the company will not take credit for a package they packed, sent, broke, and entered a false delivery location. It’s been 3 weeks of online transmission, personal trips to this location and hours waiting to talk to customer service. All to cut off. Every step of the way Fedex created this mishap and now Preston and his crew are not willing to help. And to think I wrote a glowing review for Preston in August.I’m done.
Very helpful! Easy to get in and out for package shipments.
Not the friendliest FedEx center Ive ever been to. They helped me and completed my requests as needed. But the guy who helped me was a bit of an a$$, even though I remained in my most pleasant demeanor. He kept trying to rush me out the door; I assume because my task was a shipment refusal and generated no income.He had another employee helping another customer and a customer entered the waiting queue while I was finishing up. Definitely better service can be found at UPS, from my experience.
They shortened their hours significantly, and they are way understaffed. They spend a lot of time copying and scanning things for customers that are supposed to be self service. They don’t try to triage to find out if any of the customers have needs that can be handled quickly.
Ordering online is very simple and quick. The staff is also very helpful. They always make sure that the end product is perfect, even if it means printing off many test sheets. If you can get the manager named Jay to help you, hes great. Hes very helpful and knows what hes doing.
Good news! They have all new people working here now. On my last 3 visits (over a 1 week period), the 3 different employees I saw, were friendly, helpful & efficient. Im so glad they got the message & found new staff!
Excellent customer service.
Best service ever!!!! Thank you!!! The young lady was very helpful while I was frantically trying to fax something by a deadline. She even allowed me to email it to her so she could print while I was driving to the store.
Ive visited this location many, many times. Everyone at this store has ALWAYS been friendly and helpful. Their service has been great!
I go in here a lot for work. I really like the service and Jarred is my go to guy, does a fantastic job.
Preston is a rock star here!! Hustles nothing slows him down!! FedEx give him a raise !
Just needed to let every one know, I walked in to make flyers for a friend that had passed away. We are trying to help the family raise money to pay for funeral cost. The man at the register looked at our flyers and said Good Luck and made our flyers at no cost.......I wish I knew his name, but I thank him so much, from the bottom of my heart.I will forever be a customer here!!!
They have always been so nice and helpful here!
Once again they have 4 registers and 1 employee thanks for the wait time.hope you enjoyed my 20 grand in business last year
Friendly staff who really helped me out today. Im a teacher and needed my journals cut in half and they did it for me! Thank you!
Its a FedEx store. You can buy products for shipping like boxes and tape. You can also do printing there too.
They have twice delivered to the wrong address!
Very poor customer service waited to hand the box ready to ship just needed scan while overnight fedex carrier was there scanning pkgs & then told me it wouldnt go out til tomorrow worst FedEx ever!
The staff DOES NOT LISTEN TO THE CUSTOMER.... argument of staff and debates does not win business
The guy working here is slower than a snail. Their new policy of them filling out the forms is not true. You wait forever (when you could have filled out the form) then they hand you a form to fill out the sender information.
Service has improved and the staff has as well...
The manager was robotic in her responses to my questions and a bit rude. Then her and one of her staff proceeded to gossip in front of me about their coworkers. I had to ask to check out twice in the middle of their conversation...they were quite annoyed to be interrupted. I will never return!
Quick easy and painless
Fantastic service