By far one the greatest experiences I have ever received as a customer from any business. I spent 6 months researching which shop to use to have a lift, new wheels and tires to be installed on my F250. I could not be happier with my decision of choosing Allout Offroad, specifically Kevin. Everyone I dealt with from beginning to end was professional, knowledgeable, kind, and made me feel like they truly cared. Kevin most definitely gave me an amazing customer service experience. As a business owner myself, I’m usually critical about how companies treat their customers. To Kevin and everyone at Allout Offroad - Thank you so much. You guys are all THE BEST!
I called Allout Offroad for some information about parts for a Zone Offroad lift kit, and they were insanely helpful. Nolan was able to identify the part that I needed and even though Allout didnt carry the replacement piece, he helped my find a part number that made it possible for me to get the part locally and complete the job. They could have easily dismissed me since I wasnt calling to spend big money or schedule an appointment, but instead they went the extra mile and used their expertise to help solve my problem. Thats truly exceptional customer service.
Staff was awesome & super helpful. Ended up buying our lift kit & everything we needed. Definitely recommend this place.
Allout has enhanced multiple vehicles for me. I highly recommend their knowledgeable and friendly staff!
Took my wifes truck in for lift, wheels, and tires. Outstanding and courteous service. Kevin and Nolan were very knowledgeable and had the patience to explain the solution to me. Quick one day service and truck runs smoother than before.
First trip here was fine, got an alignment and needed it touched up. I decided to work with Mike directly as I saw he was responsive on the reviews and felt to be a better route. I needed to do additional work and got his advise to hold off on bringing it until I got the work done on my Raptor. Once our schedules aligned, I got to meet Mike and Nick. I showed Nick what work I did and what I would like done. Mike, you are solid. Thanks for quick responses and keeping in communication. Nick (also awesome), appreciate the work you did! Truck drives straight, steering wheel is straight and the welds look good. Seriously grateful! Hoping to visit the H town location in the future.
We took my 4Runner to AllOut Offroad Performance at the North Richland Hills location to have my 3 inch lift and new wheels and tires installed. The team was very professional, quick, and knowledgeable. Kevin Logan took customer service to an entirely new level of excellence! We received a call before our appointment to confirm, called 15 minutes before the work would be done knowing we lived close enough so that we wouldnt have to wait when we arrived, and asked that we come back in 10 days for a follow up to ensure we were completely satisfied with how everything turned out. I would highly recommend this location!
Complaint Update: Store has now resolved issues, and also replaced bed rails which were damaged, complaint was settled amicably and the company did change its position and ended up being proactively helpful to resolve matters to my satisfaction.Original Complaint: Poor customer service experience. Received written confirmation from the Tonneau Covers manufacturer that the item that All Out Off-road fitted was incorrectly installed and/or adjusted. Also had a dispute relating to Running Boards installed by the company. Ongoing dispute with company, who has not yet resolved matters.
Awesome place to get work done on your vehicles! Always done me right the few times I’ve been, currently getting my wife’s Jeep lifted, wheels and tires.Long lead times on some items, but that’s to be expected everywhere during these times. Guys at this place keep you updated, communication is top notch!
Fantastic customer service! Answered all my questions and got me taken care of the correct way
Nolan has always done me right. Anything I need done he has always taken care of me. I have been in multiple times and each time I get quality service. They only carry the best of the best. Don’t hesitate to go here, they will take care of your needs. Allout is my go to place, every time I come in I know my truck is in good hands. They treat your ride like it’s their own. That is worth everything. Thank you Nolan, and the allout team for making my dream truck come true!
Kevin, as well as Nolan, Clint, and Nick are amazing❣️These fellas in North Richland Hills are Honest... Knowledgable... Helpful... Timely... and simply put, very professional through and through.I truly appreciate how theyve helped me build up my brand new 2021 Jeep Rubicon replacing and/or installing DV8 Bumper, Warn winch, DV8 Body Armor, Off-road Lights, Wheel Well Liners, DV8 side steps, Fuel wheels, TOYO tires, Best-Top Sun Rider Convertible Top, Utility Lock box, Whip, and a whole lot more.Theyre the only ones whom have ever worked on my Jeep... and they will most certainly remain so as I continue to build and add more stuff to my baby! 💯
I have dealt with Allout for many years at this point, from work on my own Jeep’s and trucks to handling all of our work trucks for our company they always take great care of us! I recommend Allout to anyone and everyone!
The only place Ill bring my Raptor. Fast, friendly and always fair pricing. Staff is knowledgeable and professional.
They are like every other mechanic, they are just money hungry
Great team - Clayton, Kevin, Nick... just great people doing great work. They replaced my stock tank F250 with a S&B 60 gallon gas tank and changed the D2E to match, as well as added some Rigid bumper lights, and on-board air compressor and tank, plus some Airlift air bags. Superior customer service the whole time, actually listened to my needs, had intelligent conversation about what I should do and why (and I ask a lot of questions) and then did what they said they were going to do when they said they were going to do it (a rarity in today’s world). Will go back here for all my custom truck needs. Thank you Allout Offroad (North Richland Hills).
Don’t set up appointments with them they will take your money just to look at your truck
Awesome work done by the guys here. Flexible schedules and good pricing.
I had leveling struts installed on the front of my ‘18 Titan. Looks great and rides better.I then had them install Borla catback exhaust. Great sound. I had a follow up call from Noah and he assured me all service will be guaranteed to my full satisfaction.
Amazing team at All Out Performance. They were extremely informative and took the time to explain everything before doing my 6.5 Maxtrac lift on my Ram 1500. Great service and great pricing.
Amazing team at All Out Performance. They were extremely informative and took the time to explain everything before doing my 7 Maxtrac lift on my 2018 Chevy Silverado 1500. Great service and great pricing.
So far so good. Have an appointment set. Very knowledgeable spent time with me going over options. Recommend.
I’ve had All Out do two lifts on a few vehicles and I must say their service is exemplary. This last time I needed an adjustment on my carrier bearing for my 2019 F-150 because I felt some vibration. I took it in and they fixed it on the spot. I also had a slightly loose shock that was clunking and they took care of that as well. My truck drives almost as smooth as stock and looks great. I will continue to give them my business. Next up, AMP steps!! Their quality of work and service speak for itself. Thanks All Out.
I cant say enough great things about this place. The sales associate Kevin started helping me plan the set up on my Gladiator even before I purchased. He went out of his way and spent extra time to help me find the set up and wheels that I wanted, and also invested the time to find and locate parts in the mid of Covid19 shortages. The set up is perfect, I love the ride, and if I were you, I wouldnt do business anywhere else!
These guys do great work
Fantastic quality of work. Worked with me on the price to get a brush guard installed on my F150 right at the budget I was looking to stay within. Had it in and out in 4 hours. Very friendly and knowledgeable staff. Will definitely come here for any future work.
Great place to get your vehicle worked on for Mods. Always professional and courteous.
Best shop to get your truck worked on period! They installed my lift, Wheels, and tires in less than a day! Quality of work is exquisite! Talk to Nolan or Kevin they will get you taken care of! I will be a repeat customer for sure!
Nolan and the guys at All Out gave me exceptional service and exactly what I needed. I wanted a good A/T tire at a good price and that’s what I got. I will be definitely be coming back!
Ver very good service and theh explain thing really good if a rookien and dont know nothing about trucks they have the best service
I am from south TX and have known about All Out Offroad for years. I moved to North TX and have been looking for a shop that is well respected and Know what they are doing. So, once All Out opened up here excitement was an understatement. The Gentlemen that work for the company are top notch and very professional, take care of what you want and make great suggestions to help save money and do the job right.January will be the third truck of mine that All Out Offroad has built at the North Richland Hills Location and they will be the last shop to touch anymore of my trucks.Thanks Guys!(reward points?)
I came to Allout Offroad to have my windows tinted. I called a week prior to set up my appointment and the guy that answered the phone was great. He walked me through the entire process and helped me pick the best tint option for my truck. The day of my appointment I was met at the door by one of the guys at the counter (Nolan). He walked out to my truck with me and guaranteed the work would be done right. It took approximately an hour to complete the job. During that hour the guys behind the counter talked to me as if I were family. When they pulled my truck around front I was more than pleased with the quality of tint and work that had been done. When I went to pay I was surprised at how great the pricing was. I have had a lot of windows tinted at various companies and this is without a doubt the best job Ive ever seen. I would HIGHLY recommend Allout Offroad to anyone. A great group of guys who love what they do.
This shop is outstanding! Nolan is the associate I always call, but everyone there is great. Very knowledgeable staff. They listen to what you want and go out of their way to make your vision happen. My personal experience was awesome. They took care of a parts issue I had with the lift I had purchased online. They will find you the best price they can to fit your budget. They never once pushed me to purchase anything I didnt want. Right from the start they make you feel comfortable whether your a newbie or full on expert. I wont go anywhere else. These guys are respectful, professional and trustworthy.
Its a big kids candy store! The staff was very knowledgeable and friendly. They didnt have what I wanted in stock but they got it the next day. I was looking for items for a 6 year old truck so thats understandable. Im sure people with newer vehicles can do a grab and go for their accessories.
Honest told us we would save if we ordered the bumpers our self. We did we saved 700.00. Thanks.
Was charged for a service that I didn’t receive. Had to take the truck back up there for them to complete the job. Service was good, experience was not.Update. The Allout Off-road team went above and behind to make things right. I really appreciate what they did and will return in the future.
Brian at Front Desk is A+. I was getting some info for tires, wheels and rear bumper for my tundra. Very helpful and knowledgeable... Definitely will be coming back
I’ve been to this place twice and both times the service has been outstanding. Kevin who handled my first purchase and the gentleman today whose name I failed to get (initials NDB), are outstanding. They came out to the parking lot and inspected my truck and gave their advice and recommendations. I lost a part and went back to see if they had a spare part. They did not, but Kevin went the extra mile and found an alternate part to secure my accessory. I highly recommend these guys and this store for your truck accessories. Actually, anything truck related, I would check with them first before going anywhere else.
Ive been here multiple times and I think its time for me to put in a good review. These guys are top notch, fair, and honest. I have presented them with multiple difficult and unpredictable problems with my lifted custom truck at the Fort Worth location and Nelson managed it very well. I have been back multiple times because I trust them, and I will go back again next time I need work done. Now that I think about it, I drive past 3 other shops to get to these guys. They give VERY personalized service and make me feel like Im their only customer. The prices are great and, to be honest, they dont charge enough for such great service.
I went in on short notice with my new truck for a leveling kit, air intake and exhaust. They are VERY knowledgeable and extremely friendly. This type of service is so rare in the automotive industry, for this reason they have a lifetime customer in me. Keep up the good work guys!
I put my own 3 Teraflex Alpine lift on a Jeep Unlimited JK. These guys got me in and out on my 4 wheel alignment and spoke in detail exactly what my numbers were which I really appreciated. I found that everyone at Allout are extremely knowledgeable, unlike other shops that have a receptionist that cannot answer any questions (MK Customs).In the future when I dont feel like turning the wrench these guys are getting my business!
NOLAN WAS MY SALES REP, he was very helpful and straight forward. He gave me exactly what I was looking for without any pressure to over sale, and even informed me and provided much needed knowledge on other questions I had. The install was timely and great work was done. I will be back.
I couldnt ask for a better shop to work on my truck and make it even better than before. Keep up the great work!!!
Just bought a 15 F150 and wanted some Weather Tech floor mats, called around for some pricing and quick delivery. Nolan helped me, awesome service, very quick. Ill definitely go back when Im ready for the fun stuff (lift, wheels, etc). Definitely recommend him and the shop for all your parts and customization.
Ive been here twice for lifts and both times Ive been pleased!
Great prices, honest people, and amazing work my 20 year old truck drives like its brand new! Thank yall i really appreciate everything.
Able to get my LED projector lights fixed here for my 17 Tubdra. Nolan and his crew gave me the best solution and was able to fix me up under an hour. Would highly recommend this place to fix, add, customize my truck.
This place is da bomb. They does race and show quality work. Incredible selection of parts and help ya out for a custom build. Big budgets and small budgets. Get r done!
I have been looking for stock spindles for my truck, calling around and striking out. I reached out to some friends of mine and I was put in contact with Nolan Buyers @ All-out Off-road and with in days he was able to track down exactly what I needed. They will get my business in the future for sure!
These guys are the BEST..... they did my truck... tires, rims, lift kit, bumpers, lights, blackout, badges, etc.. they did it all.... and on time as well as were great w/ helping make decisions. Great experience!!!
These guys are the best in the business!! They are the only guys i let work on my 2015 f250 king ranch. From insane lifts to engine mods and programmers to once a month tire rotation and balance. (Witch ive had them do all the above) Hands down the only guys ill ever use for Truck customization!!
Did a great job on communication as well as keeping me informed on what they were doing. Needed an alignment done and did a great job with my lifted Jeep with crossover steering.
Great pricing and awesome friendly services. Ordered weather tech mats for my truck. Cheaper than retailers including Amazon. Definitely will do more business here for more truck accessories!
Very competitive pricing, staff was knowledgeable and friendly. I called all over DFW, talked to about a dozen off road shops about a lift for a 2016 Chevy 2500HD and no one I spoke to was as friendly and helpful as these guys. Nelson is really cool, down-to-earth and knows a lot about off-road stuff. He will explain EVERYTHING to you in a way you will understand and get you the help you need. They dont try to get you to buy a bunch of crap you dont need like a lot of the other off-road shops do. (not going to say any names... 4 Wheel Parts, Mikes Off Road.. oops!) They did a great job installing a 6-7 Pro Comp lift on my truck, a great product that does not void my vehicle warranty! Very happy about that and will definitely be using these guys in the future and would recommend them to anyone!
Nolan & his team took very good care of me from start to finish. I have lifted all my trucks for years and ALLOUT Offroad Performance went above my expectations and did a perfect job! I recommend them to anyone.
I had these guys install a leveling kit, tires, wheels, tint the windows and add a folding bed cover. Really helpfu and knowledgeable staff that back their work. I wouldnt take my truck anywhere else to have work done on it
Allout Offroad Performance and Nelson took great care of my truck and I get awesome comments from strangers almost every day. Great job, Nelson and crew!
I live over an hour away from this location, but the photos of the completed trucks they have online drew me in. I have little to no experience about lifting a truck and these guys answered all of my questions fully without trying to sell me someting I didnt want. They finished lifting my vehicle within a 12 hour period and it looked amazing. The price was very reasonable and the finished product was professional. As soon as I have the funds to afford more aftermart products (steel bumpers and led light bar), I wont hesitate to drive the distance past all the other 4x4 shops to get the job done right.
My experience at ALLOUT OFFROAD was great. (Nelson) has helped me get my truck accessories and wheels in a timely professional manner. He also goes above and beyond to make sure I am updated with incoming parts and provides knowledgeable, recommended options that best fits my truck. Highly recommended!!!
Good place and Great help!
Theyre cool people and they explain to you with details what you need you know, and they have a great deal!!
Nolan and Nelson get it done, whether its getting parts quicker than others, or beating competitors prices they will work with you on whatever you need. I recommend this store to all my buddies, and will continue my business here, because they are the best
Had a great experience Nolan & Nelson done an excellent job. My truck turned out better than I could have imagined.
Great Job! First place to ever get my truck right.
If I could give them MORE STARS I would! We have had such a terrible time with the truck place down the street and they were able to reinstate my faith in good work and people!
Nolan runs the place with an iron fist. Told him what I wanted and got it. Didnt want the rear to squat or be level they added extra leafs at no extra cost to make sure it was what I wanted. Hope they stay around long enough for my next lift.
Friendly group. Quality work.A must go-to for any kind of work on your truck, Jeep or off-road vehicle.
Great customer service every time I go....nolan and nelson are great, they both know what there doing and always go above and beyond
Friendly knowledgeable staff; if you have an off road need they will quickly get you in and out and you are not waiting a week on the schedule.
These guys know a thing or two about Off Road customization. Great work performed by great staff. Sam and Nolan are superstars.
Had my windows tinted and they did a great job.
Came to them about getting an stubborn axle loose and they knocked it out first try. Super chill guys.
The best service ever... you can find everything u want for u truck.... recommended 100%...🖒🖒🖒
Great service Jonathan was very helpful with helping me with my purchase and finding What I was looking for
When trying to decide to go with 4wheelparts or Allout Offroad I must have visited each store 5 or 6 times and not one time did Nolen or Nelly make me feel like I was bugging them or asking stupid questions. They showed me everything I was asking about and then some. They werent pushing me to do something to my truck that I didnt want to do, unlike 4wheelparts. Even after the sale and them installing everything they were top notch. If anyone is looking for a place to get their truck done, GO HERE! No one else will touch my truck. Their knowledge, expert advise, and customer service has made me customer for life.
Nelly and the guys here at Allout are the best they do the best of the best work and are amazing people! I will be taking all of trucks to them, If u every need any work done to your truck wether it be a lift, wheels, tires, etc, take it to the guys at Allout off road.
GREAT EXPERIENCE, GREAT CUSTOMER SERVICE JOHNATHAN NELSON IS VERY KNOWLEDGEABLE!!!
Alignment scheduled, Appointment kept and work done as promised. Were going to become regulars as it was clean, honest and fair.
Excellent service, great guys to work with.
Nelson and his crew are outstanding
Top notch in every department...
Quality work at affordable prices!
Nice selection!
Great people, fast service
Very professional.. and good customer service