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Sleep Experts North Richland Hills
8501 Airport Fwy Ste 200, North Richland Hills, TX 76180, United States
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Sleep Experts North Richland Hills
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Ka
Review №1

The salesman was excellent!Karen said let’s go online and learn about mattresses. I said let go to a good store. We were educated about mattresses. Trying almost everyone.He was-so knowledgeable and not pushy. Very warm and down to earth!Bought a tempur-pedic mattress and adjustable Mattress system.Earnest and Karen Bernard NRH

Ga
Review №2

Devonna is AMAZING! There will never be another mattress store that we purchase from ever. The location is so easy to get too and the showroom has so many beds to try. No pressure sales, just very helpful. She has so much knowledge on each mattress and helped direct us to exactly what we needed. Couldn’t ask for a better experience! Thank you!!!

Bi
Review №3

Great selection of mattresses. Thomas helped us find the right one. We chose to not wait for delivery and was able to pick our bed up immediately. Set up was super easy. We both enjoyed our first night sleeping in our new adjustable bed. Save hundreds during their Texas State Fair sale.

M
Review №4

Excellent experience from beginning to end. Devonna asked the right questions and took us to the options that most closely matched our needs. She was friendly and personable. We highly recommend this location for your mattress needs.

Li
Review №5

My experience was very nice. I did not feel pressured at all,Thomas Messinger was very kind and patient with me As I took my time to lay on several mattresses and I even brought my own pillow. He was opened and honest. And when I called The store his assistant manager answer the phone and I’m sorry I can’t remember her name but she at the Hurst store. She was very Pleasant over the phone and explain things to me how taking the test worked and that they were there to help me any times it was good for me to come into the store. I can’t wait to receive my new mattress. Thank you both for your kindness may you both have a wonderful Thanksgiving holiday.

Ca
Review №6

Best experience I had any where. I was not pressured at all or made to make a purchase that I was not ready for. Our sales associate Thomas Messinger was very knowledgeable and straightforward. I feel very confident and happy with my purchase and would give him our highest recommendation .

Su
Review №7

Yesterday, I had the pleasure of working with Chris at the NRH location of Sleep Experts. I was shopping for a Queen size mattress set and was mainly interested in a Beauty Rest brand. Chris was completely knowledgeable about, not only the products in the store, but other styles that could be ordered if I preferred.It is most certainly not always the case that as a customer I have been assisted by such a helpful, kind and polite individual. I took note of his character and want others to know. Chris went far above and beyond what was expected to see that my experience went smoothly and I came away with an excellent value.As a result of Chris, I chose to purchase from Sleep Experts.Thank you so much!!! I will definitely shop at this location in the future for my mattress and accessory needs!!!

La
Review №8

We arrived shortly before closing time and the salesman Kenneth was amazing. We learned more about mattresses than we ever thought we ever would know. He helped us select the perfect mattress for us as well as an adjustable bed frame that has been very useful. I highly recommend Kenneth and the staff at sleep experts.

Be
Review №9

Highly recommend Sleep Experts, and Chris from North Richland Hills,, for all your mattress needs. Chris made it easy, efficient to pick the best quality, price and latest offerings for the best mattress, boxset and frame set within my budget. Not the cheapest bed available, but again the very best available for what I needed for my Son. One stop for all your needs. Very happy and will be a repeat customer.

Is
Review №10

Thomas is absolutely amazing (The manager here)I was at the other mattress place prior to this one for about 30-35 minutes and even though the guy helping me was nice I couldn’t find something I loved and wasn’t sure he was understanding what I really wanted. (I’m very picky). And he was a bit pushy. (NOT HERE different company across the street, still nice just not what I like)That being said, the second I walked in here I was greeeted by Thomas, told him what I liked. And the FIRST mattress he ended up showing me is the one I loved. AND my problem at the other store was I didn’t like any of the bases. Thomas found me exactly what I wanted in my price range. I even went around looking at the things that weren’t in my price range or a little above it and I still loved the one he helped me pick best. He was extremely nice, and I would recommend him 100%.I have 4-5 years of manager experience and this is the type of person I would want on my team. If he’s not the head store manager he deserves to be. Thanks again Thomas! You’re the best!! Thanks for helping me find something I was in love with.(Edit: I would like to add as someone in the industry who relys on surveys, and knows sometimes they’re manipulated. That no one asked me to write perfect things, it just actually was a perfect experience.)

St
Review №11

Kaia Jones was incredibly helpful and knowledgeable. She helped me understand what type of mattress I need to help support my body and the way I sleep. I truly appreciate her time, patience and advice. She has great customer service skills and was able to balance her attention and attend to me, a family of five and another couple. I’m so excited that I came in to Sleep Experts and received such great customer service and I got exactly what I wanted AND needed. Thank you so much Kaia! I appreciate you.-Starla (Treadwell) Gangni

Da
Review №12

Dale and Daniel were very informative about the mattress. They helped us choose the best fit for us. They went the extra mile to make sure we were satisfied with our purchase!

Ki
Review №13

We are so pleased with the customer service Christopher provided. Very attentive to what we were looking for. GREAT experience purchasing our new mattress with sleep experts NRH!

Sh
Review №14

Amazing Service!! I would highly recommend this store. Chris is wonderful - very helpful and provides you good suggestions based on your budget.

Pa
Review №15

Amazing experience at Sleep Experts yesterday. Chris did a great job of educating us in the pros and cons of all of the mattress types and presented a refreshing, no-pressure approach that encouraged our purchase of a new mattress. Thank you for going the extra mile😉

Am
Review №16

Nice selection of mattresses. Chris was informative and helpful, but not pushy. He took time to answer any questions; and allowed us time and space to make a decision.Very excited about our new king bed with a fully adjustable platform.

To
Review №17

Chris was awesome. He was helpful and informative but not pushy. And he worked out some great deals for us so that in the end we all were happy with the sale.

Na
Review №18

Ivan was excellent to work with! He was respectful, knowledgeable and extremely helpful in finding a great deal on a replacement mattress for my elderly mother.He exemplifies customer service at its finest!

Ke
Review №19

Super Excited! Got a great deal from Gabriel and Juan! They were also super nice. Also, although I didnt buy it because it was out of my price range, I tried a Purple brand mattress and now I know why they are so expensive, they are worth it. I hope to get one someday. Anyway, go see Gabriel and his crew. Theyll take good care of you!

De
Review №20

This place was amazing! Joe really helped me out and gave me an amazing deal! I recommend everybody going to Joe!

Au
Review №21

Devonna was an absolute pleasure to work with, thank you for helping us pick out our mattress

An
Review №22

Chris was a great help with assisting my family. It was a smooth process and we will definitely return to this location in the future.

Al
Review №23

Chris Fournier was absolutely amazing. He helped us find the perfect mattress and listened to all of our needs. He was very informative and worked with our budget. I will definitely be coming back. If you need a new mattress he is YOUR guy!!

ye
Review №24

I walked in was immediately greeted by Angel Marquez. This guy knew what he was talking about, helped me find something in my budget, a bed that would fit perfectly for my girlfriend and I. If I could give more stars I would. It was my first time shopping for a mattress and I was so impressed and pleased with the customer service I got. It was very stress free. Definitely would recommend going to him if you need help. I am a happy customer.

Ga
Review №25

Steve was very helpful to say the least. Amazing customer service. Also advise with paying the financing. He matched Purples online sale. Couldnt of had a better experience.

Ke
Review №26

As many times as Ive seen sleep experts on tv I have never been inside the store until today. All day me and my boyfriend have been looking for a mattress and stumbled across S-Experts in NRH. Once we walked into the store Devante Charles came over to help us which later on we found out that he was the manager there and at another store. I am soooo pleased with our services he was patient with us and very understanding on what we wanted and I definitely would recommend anyone to him and I myself will be back when Im looking for my next bed. All in all we got what we wanted. We came in guessing and walked out with smiles. Again thank you Devante you was definitely a big help and we appreciate all the strings you pull we couldnt thank u enough! Thank you.

Br
Review №27

Wanted to buy a mattress today (07/01/20), but the salesman couldn’t be bothered to help or acknowledge us.

Re
Review №28

I recently purchased a new home and I was in need of a new mattress. I really wanted to upgrade to a king sized bed, but I had no idea what I needed. Thankfully, I met Angel! He listened patiently to my needs and didnt focus on making the most lucrative sell! He was incredibly helpful! I was definitely impressed with his knowledge of the products! I slept on my new mattress for the first time last night! It was heavenly!! Did I mention the adjustable base?! Just WOW!! Thanks to Angel, I made the right buy! Also, Angel called to make sure my mattress was delivered as promised and that I didnt have any issues with it! His level of great customer service really exceeded my expectations!! I will definitely purchase my next mattress from Angel!! He made it the BEST experience!!👍

Di
Review №29

The attention was wonderful, the person who helped me was Thomas and I want to highlight the excellent work he did.

Ma
Review №30

It was an absolute pleasure, Chris was very professional and did everything to make our purchase an ease. Thank you Chris!

As
Review №31

My experience was great ! This guy named Angel helped me gain information about a mattress perfect for myself and my wife and she’s very picky. So I highly recommend this place to everyone in need of something new. Thanks again man!!

Fi
Review №32

Joe offered great service and advice. Very friendly and helpful. We had been shopping at other mattress stores before coming here and this place had better prices. Great experience!

Ji
Review №33

Worked with Steve Cranes and his level of service was unparalleled. He took his time and worked with us to make sure we got the right bed at the right price. He thoroughly went through all of our options before we made our decision. I would 100% recommend coming here.

Am
Review №34

I just purchased a new mattress at this location and Angel was absolutely the nicest guy to deal with. He was so helpful, he went the extra mile to help me get a mattress in my price range, and he was so easy to deal with. I rarely see good, or even acceptable, customer service anymore, so I was so pleasantly surprised to receive such great service from Angel. Give that guy a raise!

Ja
Review №35

Great attitude no running around straight to the point great price

Ma
Review №36

We had excellent service! Patricia was extremely knowledgeable and really cared about our needs! My wife and I couldn’t be happier! By far best customer service from any mattress store we had bed to.

Au
Review №37

Excellent service and price. Angel helped with several selections, recommended a few, and provided prices, and let me decide. No sales pressure, courteous, and genuinely helpful. Good price on an excellent mattress.

H
Review №38

Went in to start the process of mattress hunting...but Justin was so knowledgeable...and not the avg overbearing sales guy...who knew his product and was able to answer our questions effectively...so we are no longer hunting...we purchased! And are super excited we get a new mattress and the adjustable frame delivered tomorrow! Thanks Justin and other amazing sales guy...we greatly appreciated your patience with us and the customer experience was 5 star!

Ja
Review №39

Fantastic customer service. Went way beyond helping us choose a new mattress, spent the time figuring out which was best for us as well as letting us decide at our own pace. Extremely knowledgeable and will talk about my experience to anyone looking for a new mattress. Thank you!

Ma
Review №40

Great customer service!!! Angel helped us out in finding a new mattress and he was excellent and gave us great detail about different mattresses! And we got our king for a great price too!! I would 10/10 recommend this place and ask for Angel because he is awesome!

No
Review №41

DeVante showed Phenomenal customer service. I was truly just going to look for a matters and go somewhere else. However Because of his respect, understanding of the products & patience to answer every question thoroughly and understandable. I didnt want to leave the store. I end up buy the matters and didnt even go somewhere else to look.I would Urge anyone looking for a mattress to go to sleep experts and ask for DeVante!

al
Review №42

Angel greeted my wife and I as we walked in. He conducted a mattress fit test according to our body size and had a wide selection of choices. Angel worked with us and was not pushy at all. My wife and I found a mattress that was exactly what we were looking for. I would highly recommend going to this location and speaking with Angel.

Ra
Review №43

Excellent customer service! A++ Justin Coleman was able to get us amazing deals on mattresses for our entire family! I would definitely recommend and do business with Sleep Experts again.

Gr
Review №44

I had an excellent experience in the store today. Justin was extremely knowledgeable and patient explaining the different mattresses and options. I have a policy of not buying large purchases in person before doing online research. After Justin spent close to a hour educating us, I told him I would think about it. I thought he would give me the hard sell or get upset and think I wasted his time but he smiled and advised us it was a great deal and if we decided today we could get our sorely needed mattress tomorrow. My online research confirmed what Justin told us and the price was great!! Super long story short....our new amazing purple mattress will be here tomorrow and sleep experts earned a lifetime customer!!🤗

Ja
Review №45

I just want to give a BIG THANK YOU to Justin Coleman. He help me find my perfect mattress suited for me, very thorough and very knowledgeable about his products. Overall made my shopping experience easy, happy customer.

Sa
Review №46

This location and the staff never disappointed me great quality mattresses and customer service

Pe
Review №47

This was the 4th location I went to looking for a twin mattress for my son. Every place I went said they didn’t have any in stock or they tried to sell me a 1000 dollar mattress. I called this location and asked them if they had a normal twin mattress in stock and they had several so I drove over there picked it up I was in and out of there in under 30 minutes. The sales rep was friendly and understood I didn’t want a expensive mattress for a 5 year old. If you want a mattress go here they are so far my favorite location and they will get me back for our replacement king next year.

To
Review №48

Amazing service and workers.went during 4th of july time and Justin and his son were both great help! did a fantastic job getting me the right mattress for the price and everything all together.

Th
Review №49

Justin was very helpful for me and my wife in finding a bed that worked for us. We both have medical conditions that require very specific needs and he worked very hard to take of us. Also he was always there for us to make sure that our bed was set up and delivered with out a problem. Thank yous Justin for helping us find the right bed and being very patient with us.

St
Review №50

Angel really helped us out making a not so great deal and turned it around. We strongly recommend Sleep Experts. Angel is the man to see about a great bed for a great deal.

Jo
Review №51

This location has a great selection and can also access all closeout items. If you stop by ask for Monica. She will make sure to get you the best deal!

Al
Review №52

Good deals here knowledgeable staff.

ch
Review №53

RICK!!!! Dope person! Very helpful and nice! Super glad I shopped here and gave my business to him. I promise y’all wont regret it!

Ma
Review №54

Justin and Angel were awesome! Justin helped us find some great deals for our first mattress together and was really knowledgeable!!

Ju
Review №55

Mattress buying made easy thanks to Justin Coleman. Helpful and kind from the moment we walked in to the day we left with our mattress.

Tr
Review №56

If youre buying a mattress, Angel is the man to see. Great experience with this great salesman. Very personable and inspiring person. Thank you, Angel!

ca
Review №57

Angel was an angel. he helped so much and we got exactly what we wanted at the right price. hands down angel is one of the most amazing sales person ive ever encountered.

Ra
Review №58

Angel and Justin provided excellent service! Highly recommend 👍

Da
Review №59

Daniel was awesome. Knowledgeable, but not high pressure. Great experience.

Sa
Review №60

Steve is fantastic with customer service. That is getting more and more rare.

Ta
Review №61

Daniel got us fixed up with a great quality mattress!Thank you!

Le
Review №62

Their top product mattresses are very bad quality.I bought an expensive one with the mech base and all is poor conateucted do not recomend them.Had to return all. They charge a stocking fee knowing g their product is not good.

ra
Review №63

We received a 5 star service from Angel Marquez on our bed purchase

Li
Review №64

The salesman, Mr. Goble, was extremely helpful in selecting mattresses that suited me. I looked at 3 mattresses and chose one. It was delivered the next day (!) in the time frame specified. My old mattress/box frame was taken away and the new set up on my bed. I am still adjusting to the new mattress, but am hopeful the adjustment period will be short. Thank you, Mr. Goble.

Ti
Review №65

Best experience ever, great customer service.Thanks to the store manager angel marquez!

Ma
Review №66

Received excellent service and a phenomenal price on an Intellibed mattress.

Pi
Review №67

Justin was amazing, wasnt pushy and helped us find the perfect mattress

eR
Review №68

Angel was 5 star. He explained everything to us and worked with our budget to get us exactly what we wanted.

Mi
Review №69

Trish was Da Bestest! Amazin person! Thank the Lord! Saved us a lot of Mulah! Yessir! Serta iSeries!!!

Be
Review №70

My family and I went in there on a Saturday looking for a new matress. Chris was super awesome amd helpful and we found the perfect mattress at a great price! I am currently wondering how I can run my life from my bed since I no longer want to leave my spanky new bed!! Thank you!

Da
Review №71

Excellent customer service by Angel. I would never purchase from another store.

Ma
Review №72

Great service and Angel is very knowledgeable about mattresses!

ju
Review №73

Customer service incredible good

Am
Review №74

Angel Marquez helped us out wall the questions we asked helped us find the right bed! Easy, great experience.

LO
Review №75

Angel worked with us and took good care of us.

Th
Review №76

Sale person explain carefully about mattress, excellent service.

Jo
Review №77

Steve was very knowledgeable and helpful on finding us the right mattress for us

Cy
Review №78

He knew his stuff but even after I asked did not tell me about the Labor Day special even when I asked several times. Lesson Learned Dude.Other than that little part here you can learn all about any bed on the floor.

Ke
Review №79

Expert Match makes it easy

Ch
Review №80

Kevin was very professional and kind.

Co
Review №81

Amazing beds !

Cu
Review №82

Too expensive

Information
17 Photos
82 Comments
4.9 Rating
  • Address:8501 Airport Fwy Ste 200, North Richland Hills, TX 76180, United States
  • Site:http://sleepexperts.com/stores/mattress-north-richland-hills-tx-76180-2
  • Phone:+1 817-788-4864
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
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