Casey Russell is, by far, the best and most honest sales rep I have ever had the pleasure of locating and purchasing an SUV with. I don’t normally post either good or bad reviews online, but am making an exception. Casey was extremely diligent and actively participated in locating the exact SUV I had specified I needed. No excuses, no delays, full disclosure and honesty. Casey went over every detail of the SUV’s features and was extremely professional with me, my daughter and 5-year old Grandson while picking up the vehicle. Casey also followed up with me after I had driven the SUV off the lot several days after purchase. I had been to 2 other dealerships in person, contacted 2 others via telephone prior to doing business with Casey! Those other dealerships were not honest and made unreasonable demands (not selling their vehicle unless financing with their dealership). I had already secured financing through my credit union and Casey expressed appreciation and confirmed that my credit union was one they regularly conduct business with without hesitation! The best car buying experience I have ever had! Kudos to you Casey for your professionalism. I will highly recommend you to my friends and family and any other individual in need of purchasing a vehicle. Warm regards to you Casey!!!

Process was simple. I found a few online. Eddy was there to discuss the pros and cons of each. MM and I forgot finance guys name. No anxiety. Easy process. Felt like family. 10/10 will refer and repeat.

Dropped my truck off to have lights worked on. After telling them the issue, they initially told me they could not find a problem. I explained they didn’t have to search for the problem, and again told them exactly what was wrong with the lights( they were not functioning on the rear of the vehicle).I paid them after they kept my truck for several days, thankfully my extended warranty helped absorb the cost of the “repair”. While driving home in the evening, same day, I discovered the light issue had not been fixed. Incredibly enough they were able to find other problems they could “fix”. I wish their service department was as helpful as their sales but they are not, I would honestly label them as incompetent in their position.

I was able to complete most of my transaction via email with Carlos my Sales Consultant. I live1 hour away from the dealership so it was important to me that I complete most of the transaction before I even stepped on the lot. Carlos sent me a video of the vehicle I wanted, a 100% accurate quote and had my vehicle washed and ready when I arrived. The finance manager, Duy, was very nice and personable and made the process a breeze! I had a fantastic experience with this dealership!

Great Experience with Five Star Ford. No games, no hidden dealer fees. In and out start to finish in about an hour. Will be a return customer for sure. Mario Hurley was our salesman and was great to work with.

Eugene Garcia was great! Ive never felt better driving off in a new vehicle. Great customer service! Great communication! Great team! Thank you

Great job by Rick Dyke and everyone else involved. I purchased based on his knowledge and the trust that I have in Rick. He has sold two vehicles to my nieces recently and treated them great as well.This is my second truck that I have bought through 5 Star and probably wont be my last.

As the name suggests my wife and I were treated to professionalism at its best. Carlos Hernandez was honest and caring in helping us pick out the best option vehicle for us. Sometimes getting what you need is much better than getting what you want. Thanks again to Carlos and Briana for working so hard for my wife and I.

I made an appointment for an oil change after work. Service was timely and customer service was excellent. The waiting area was very nice as well. Thanks Five Star Ford!

This dealership is amazing. Walked and was greeted immediately by Jason who take care of us throughout the rest of the process. I knew what vehicle I wanted, he made sure it was still available and pulled it out front. Took it for a test drive and started paperwork immediately after. Whole process took less than three hours. Very happy with the experience overall. Jason was very thorough and kept us informed as the vehicle went in for checks and detail. Would highly recommend this place to anyone looking for a new or used vehicle. Great staff, great atmosphere.

Our sales person was attentive and easy to talk to. He didnt pressure us or rush us. He answered all of our questions. The entire team was great to work with. It was a starkly different experience from every other car buying experience we have had in years. The dealership was clean and comfortable. Thank you for making a difficult couple of days easier and enjoyable!

First we had a great experience with a purchase of a used car from Eddie. He went over and beyond to make sure we had a great experience.Because of this experience is why I chose 5 Star to do the recall repair on my Ford that I have had for years. I called and made an appointment. I was taken to work after I dropped it off by their shuttle service. I could not have asked for better service. When I amReady to purchase again, I will definitely come to 5 Star Ford. GREAT EXPERIENCE

Worked with Eddie Laguana to purchase a used truck. He was very professional, attentive, and prompt with communications.Always answered his phone when I called.Purchase went smoothly and quickly, with no surprises during closing. Speaking of closing, also had a great experience with Tut, the finance manager. The Tut Experience.Both gentlemen were awesome to work with!

This was definitely an unusual car buying situation for us due to the lack of inventory. No dealerships in greater Houston had the one we were looking for available or in route. Bruce Eversole found a vehicle for me and followed up with me during the process even while I was out of the country. Very cool gesture for him to pick us up from the airport in our brand new truck. Great guy, would definitively recommend him. David in finance was also very pleasant to work with as well as the sales manager

Sam Pack Five Star Ford And Rick Dike are great to work with.They buying process was smooth, fast and easy.I recommend them.

It was an awesome experience. Loved every minute. No pressure, no bad anything. Ty!

Hands down the best dealership around. Robert Wheat was excellent to work with and will recommend him to all!

Alfred and Eugene are top notch! They went above and beyond! They knew I had a tight deadline and went to work with the crew detailing my truck. I made my appointment thanks to Alfred and Eugene! Wonderful truck buying experience and honest buying experience! I would definitely recommend 5 Star Ford over any other Ford dealerships in the Metroplex.

Great experience! Customer service during our purchase was top notch! Josh Crawford was amazing! Josh sent us a great video of the vehicle and features. We had our own financing, they worked electronically. Vehicle delivered to our home. Great experience

My husband and I unexpectedly needed a new car. We looked online and Five Star NRH had the exact model we wanted so we headed over to look at it. Ended up meeting William and Jeff who took absolute great care of us! Tut gave us a smooth financing process as well! What is even better is they are all truly authentic men who are up front and honest. It says a lot about this dealership! We were very blessed and humbled by everyone at Five Star! Will definitely purchase our next car with them again! Thank you for such a wonderful and low stress experience!

Diron did a great job to make sure I was happy. Thank you for a fantastic buying experience.

We purchased a 22 F350. Preston was very helpful and made sure we were well taken care of. The entire staff that we dealt with was very friendly. If you need a vehicle, ask for Preston. You wont regret it.

I had a great experience with my salesman Randall. He was very personable and professional. Made sure to answer all my questions and just made my experience so easy. If youre looking for a vehicle, I definitely recommend 5 Star Ford and make sure to ask for Randall.

I wish I could give this place zero stars. I don’t understand how this place is still in business with the way they deal with things!! The only time anyone was nice to me was when I was buying the vehicle. After that its been downhill since then and now I regret buying from this dealership and thanks to them my next purchase will not be a ford!! Every time I take my truck here for something they never have me in the systemAnd they never have my vehicle done when they say they will!! I have had problems out of service, aftermarket and everywhere else. Today I dropped my vehicle off for a service that was scheduled a month in advance and at the end of the day I call to get a status update and they have no record of my truck at all another wasted day and gas!!! I will no longer go to this dealership for anything I will begin to take my truck elsewhere for anything! I wouldn’t trust anyone at this dealership for anything!!! Worst dealership I’ve ever walked into and also one of the biggest regrets of my life!!!!

Alfred did a great job answering my questions and getting me to the finance department fast. Alfred showed me truck and how everything works on it. He even got Allstate to update date my insurance. The finance man did a great with the financing. Got the best rate 1.9. Best experience Ive had buying. Thank everyone.

From the time I dropped my vehicle off for some maintenance I was greeted with great customer service. Throughout the day I was called to be informed about what was going on. I was able to pick my car up the same day with everything fixed.

Awesome service manager, very knowledgeable. Fast repair. Thank you.

It was nice to deal with 5 Star Ford Sam Peck. They were very cognizant of my time and once I test drove the vehicle and we agreed on the pricing. I was literally done with all of the paperwork in less than an hour. The management team Anthony Cervantes in sales and Duy Nguyen in finance were extremely easy to deal with I felt they actually were working for me. Actually everyone I saw at the dealership seemed like they really enjoyed their jobs. It was a very pleasant experience and I will we back in the future.

What made my experience an AWESOME experience at Five Star Ford. was Manager Gary White! Mr. White demonstrated excellent customer service skills! Then, I met Q. Simms, his charismatic attitude was a breath of fresh air! I cant remember the last time I enjoyed such a wonderful sales team. Bravo Zulu to everyone including Sam OReggio and the finance manager (sorry I forgot his name).

Rick Dyke and Lee were awesome. Lee went above and beyond to bringing the paperwork to my wife to sign. Even picked me up at home brought me to the dealership, so I could pickup my Bronco!Kudos to Michael Fitch my service advisor who recommended the Duo! Customer service is what its all about.

Love me some Five Star Ford! My wifes 2017 Edge Titanium needed service because the wrench light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasnt getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. Its nice to know theres a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Ollie and Randall are the best. Very helpful, and provided great customer service. Made the process very easy. Definitely 5 stars. Highly recommend using Ollie and Randall along with Five star Ford in general. Thank you

Thank you to the Financing team for the good service provided.Thank you to you Alfred, the best of the best dealer at Five Start Ford North Richland hills for you assistance and service. You’re always happy and ready to serve people’s, thank you Grandpa.

I bought my 2021 Bronco Sport from Brianna. She was an excellent sales rep and clearly had my desires in mind throughout the entire process as there were no games played. I just had my Broco Sport serviced and they were quick, and left my car as clean as I handed it off. Five Star Ford is my dealer - this is the second car I have purchased from them, and will most certainly return someday when the time arrives.

Amazing customer service without pushy sales people. Alfred was an awesome salesman that ensured we got in the right vehicle for a fair price. 👏 Thank you Five Star Ford for the great purchase! We will be returning for future purchases!

I was lucky enough to win the monthly drawing that they have and when I went to get the car everyone was so nice and happy it was great to see especially being the first time I have gone. Randall helped with all the paperwork and was amazing he really like to get to know you and make you feel comfortable. Definitely recommend them if you are looking for a vehicle

First time buyer and I have to say my experience couldn’t have been better or easier. John and Marissa are great! This is the place to go if you’re looking for fair deals and good salespeople to work with you through everything. 5/5 would recommend!

I have purchased many cars in the past 40 years and this was by far one of the best and easiest experiences ever. Each and every person we interacted with there had 1 goal, and that was to make sure we were completely satisfied. Eugene was very patient and listened to exactly what we were looking for. The entire team went above and beyond to help us. I would highly recommend them to anyone!

The guys we got to help us Dylan and Eddie were awesome… they made sure we came out with a vehicle that made us happy and we are happy.. thank you guys so much ❤️

Friendly, I best i can say. Jose was always calling with updates and talked to me like a friend. He told me hi and always told me to have a good safe day. Cashers were always there with a smile and retrieved my truck fast. Thanks.

Ive. done this once already but Ill try again. My car was done before they said. They did a great job. They always do. On my way home, after I picked up mycar, someone pulled out in front of me. My breaks saved me. Once again the technician did a great job and the brakes saved me. Jason kept me informed, and Im so happy. Thanks to the 5 Star Ford servicedept.Sincerely,David Berman

This is my second vehicle I bought from Sam Pack Five Star Ford and Jason Howell was my salesman both times. Jason is awesome, he is really great to work with. It is always a fantastic easy experience when working with him.

We had a little hiccup in the road at the beginning of our experience; but by far one of the best car dealerships we’ve ever worked with. Casey Russell and Justin Hamaker were awesome! They were so quick at responding to any questions and concerns we had! They went above and beyond for us! Great customer service! Super friendly staff as well! We didn’t have to spend hours at the dealership which was awesome because we have a toddler! Definitely will be doing business with them again in the future!

Randy Rennert and Tut Edwards were amazing! Buying from Five Star Ford Was a great experience. Randy Rennert searched and never gave up until he found exactly what I was looking for. Tut Edwards in finance made the experience even better and made finance process effortless! Both professional and so easy to work with! Appreciate them both! 5 Star for sure!

I made my first purchase here with the help of JR Ali in the vehicle sales department and Daniel Flores in the finance department. It was late in the day, and the dealership was busy. After a relatively short wait, JR met with me and I explained I was looking to test drive a car I found in their inventory. He brought the car around, we took it for a drive, and after JR answered more of my questions and took the time to explain a few more things for me, I decided to move forward with the purchase.Even with it being as late as it was, JR helped me understand what the process would take and what my options were well enough to feel confident in the choices I made. With the help of Daniel, all the financing details were hashed out very quickly as well. These two stuck with me in spite of how late it was to make sure I had the keys in my hand before their day was done.In particular, JR has continued to be an available point of contact and resource any time I have had questions about the vehicle and the accompanying paperwork. He has been welcoming and kind, and he has always been quick to contact me anytime I reach out or if there have been updates for me.I have been happy and satisfied with my experience of purchasing my car, and the following weeks have held positive experiences as well. The car itself has been a huge quality of life improvement. I am thankful to JR and Daniel for their help, and I definitely recommend asking for JR if you are looking to purchase a car from this dealership.

5 stars! Nick was very professional and made feel welcome the whole time I was there. Not to mention my vehicle was ready in an hour, as promised.

This is a Great Ford dealer. My salesman was Bruce. He was great to work with. very straight forward. The back room experience was good also.

The experience was quick and efficient. Customer service was top tier. I am happy with the entire process and will be shopping again and inviting friends to come by.

As crazy as the auto buying market is right now, Rick Dike was exceptional. He listened to what we wanted and was attentive to our needs. Duy Nguyen, the finance manager, didn’t push anything on us. When I asked him what he would do, he offered honest feedback.It was hands-down the greatest car buying experience I’ve ever had.

My buying experience with Matt Hoopes was amazing. If there were more stars, he would certainly have earned them. I worked with him on a new Explorer and by the time we were done I drove off in a new Explorer, higher level model than my trade in, and lower car payment. I could not be happier with my interaction with Matt. Incredibly professional, Matt is passionate about Ford and serving clients with the highest level of service excellence.

Jimmie Mathews was very polite, friendly and attentive. Kept me informed and even had the vehicle complete before the stated time. I love coming to 5star Ford for service.

The experience I had at Five Star Ford was the best dealership experience I have ever had! Thank you!

Had to call for an appointment because the dealership I normally get my vehicle serviced at could not get me in at a reasonable time. From the receptionist to the service drive my vehicle was serviced in a timely manner. I will be back.Thank y’all

Yes I was kept informed about my vehicle by Romaldo. He was very nice and polite to me. The part was on back order and had no time frame to come in. It arrived in two weeks. So I returned my rental car and got my car back. Everyone at Five Star Ford North Richland Hills was GREAT. 😃😃😃😃😃

Love the truck. Had an issue with it and a miss-communication with the dealership. Got a call back from the General Manager who took care of me. Thank you!

Made contact when I found a car I wanted in transit. Dave A. kept me updated on its ETA and we worked out numbers via text and phone. He notified me when car came in and we picked it up. Fast and easy to work with. Dealership staff very nice and efficient.

As soon as I arrived I already knew exactly what I wanted. The front desk set me up with Alfred El-Darazi aka Grandpa. Let me tell you about this man. Not only was he quick and efficient, he opened doors, even bought my kids snacks while we waited on financing department, shared coffee cookies with my grandma. He checked in on us every 10-15 mins. He made sure to inform me of every bell and whistle that came with my purchase. Even when I was driving off the lot he was sure to be the one to put my plates on, and gave me his iPhone cord so I wouldn’t be without while driving. There’s a reason his desk is so decorated with awards! Alfred set me up with David Welch aka M.I.T. He worked diligently, and patiently with me and my family to ensure we got the best deal possible. If you’re looking for straight forward and excellent explaining on numbers, he’s your guy! I couldn’t be more satisfied with the level of professionalism and rapid response time! The kids love all the new riding space and mom is pretty happy knowing they all have comfortable space to ride safely! Thank you Alfred and David!

Very easy to work with. David Aguirre (I believe that’s spelled correct 😬) was very kind and accommodating. I love my new explorer.

I dropped my car off Tuesday due to my ac going out. I have a 2 week old baby and in this August heat I needed someone to fix it fast! They made me an appt right away to get my car in (thankfully)! I was told a mechanic wouldn’t be able to see it until Thursday and then I could “possibly” have my car ready for pick up by Friday. I got a call Wednesday saying they were done and it was ready for pick up! Everyone I spoke with was very nice, accommodating and professional. I’ve always been very pleased with 5 Star Ford!

Excellent customer service mostly due to my service advisor, Odie Terry.

I recommend buying your next Used or New vehicle from Five Star Ford. I recommend asking for Nestor as your sales guy and request Alfredo as your finance rep. These 2 gentlemen took very good care of me and my wife. I recommend these two and 5 Star Ford to anyone looking for a great buying experience!

Q was great! He helld my car for me, was ready with the paper work, and even delivered it to my work! Excellent experience! I definitely recommend Q at North Richland Five Star Ford! 👍👍

Had my vehicle in same day for a service. Both the Manager and Advisor (Taylor) were attentive and kind to me. I appreciate them looking after me while I was in and will be happy to come back again.

Five Star Ford never disappoints. I had multiple issues with my vehicle and within a weeks time, all of the issues were fixed and my car runs like new. Caleb was the service manager I dealt with, he was very polite and informative. Excellent customer service! Would highly recommend this location for all auto needs.

False advertising. Its Zero Star Ford. Service tells your wait time may be up to 2 hours even with appointment. Brought in 3 month old new vehicle for a simple tire rotation and to look at a tire sensor. At hour 2. I asked if car was ready since no one had checked on me the past 2 hours. Was told they were waiting on pricing for a new sensor and new tire. Told them I had kids to pick up. They looked up pricing on the spot and it would be another 1.5 hours to perform service. I told them I had to go now and they said it would take an hour to put tire back on. An hour later, still no car. Asked about my car again. 30 more minutes. 4 hours total. This is why consumers avoid dealership service centers. My first and last Ford for me and my fleet.

Getting a truck here soon. I hope. And I have to say Five Star Ford has the best employees. Am going through a hard time and this man seems like he was a mechanic. Bought us breakfast. High five Five Star Ford. Great job guys with hiring such awesome guys.

My husband has known the Pack family since 1993. He as come to trust them and suggested we buy our automobiles from them years ago . I Always enjoy the dealership the integrity, morals, and ethics at this dealership are outstanding . I am never sold anything that I do not need and I always feel comfortable going there by myself without my husband.

Marisa Thompson and David were really helpful throughout out the entire process. Great customer service and quick purchase. Overall awesome experience here.

I had some recall worked performed on my vehicle. The person I spoke with to schedule the service was kind and informed me that I could either come in or have a mobile mechanic drop by and perform the work. I opted for the mobile mechanic as my time and availability was limited and it was a great experience. The mobile mechanic called well in advance of arrival to let me know he was on his way. When he came, he introduced himself, briefly reviewed the work to be completed, and let me know approximately how long it would take for him to complete the repairs. He completed the repairs well within the approximation and let me know when he was completed. Overall it was a great experience and I highly recommend anyone to take advantage of the mobile mechanic service Five Star Ford provides.

Preston and Justin are a cut above when it comes to customer service, knowing their clients needs and making the process seamless. Buying from 5 Star has always been a pleasure. They make the experience too easy!

Buying another vehicle at Five Star Ford again resulted in a very pleasant experience. The staff that assisted me in selecting and buying the vehicle that I was looking for was excellent! This is my fifth vehicle that I have bought from Five Star Ford. Special thanks and appreciation goes to Lee Clanton. Lee has assisted me with all my vehicle purchases at Five Star.Van Grimes

Casey, Kyle, & Mel. Words CAN’T describe how much I appreciate you all. Im still overwhelmed. The three of you have earned my respect. May peace and blessings be upon you alls family. Dont be a stranger. I will MOST DEFINITELY send business your way.

Jose was great at the Service Department desk listening to my issues at induction then keeping me appraised during the work on the vehicle. While they could not replicate the break system faults i was getting, we did devise a plan to monitor and report any recurrence to hopefully fix the issue should it recur

As always this is my Third car I have purchased from Five Star Ford. Did everything online came in test drove the car signed the paperwork and took less than a hour. GREAT CUSTOMER SERVICE

Had issues getting an appointment rescheduled due to a recall on my 2016 Ford Edge. With the help of Ford Corporate Customer Service, my first point of contact was with Joshua the GM of this establishment. He made me feel heard and validated about my frustrations and concerns, and was kind enough to offer shuttle service during the time of my vehicle being serviced (I’m outside of the 10 mile radius). The next person I met, was the Caleb Rothganger, a service advisor, recommended by Joshua. He was knowledgeable and friendly, and quick to give me updates on my vehicle, and made my first visit to this dealership much less intimidating. While I still love Huggins Honda, I am looking forward to building a relationship with my service advisor in the future, as I would rate this experience as excellent! Thank you to you both!

Caleb rothganger provided the best service that I have ever had. He kept me informed throughout the whole service. He is a great asset for the dealership

My service advisor Kyron, was awesome. Made me feel extremely welcome. I’ll be back because of him alone!

When I arrived my scheduled service advisor I was sent to was off for the day and her desk was empty. Kyron Christopher recognized my confusion and immediately took care of the situation. He updated me while I waited and walked me through my exit. Upon leaving we noticed a rattle and he told me to drive the truck a few days and he would follow up with a phone call.Great service from this young man!

Greg was great made the process smooth and was friendly person to talk with.He also made sure anything I need was taken care of thanks Greg appreciate your service.

Doreen was an excellent sales person and very knowledgeable about the truck we were buying. Would highly recommend this place for your next Ford purchase 👌

Im very happy with 5star ford and the salesman Joseph very courteous and overall very good experience with the purchase of my new truck and their price thank you 5 Star Ford.

They went above and beyond to make sure I got the best deal. I would definitely recommend anyone who is looking for a great deal and a pleasant buying experience. It is one rare dealerships that does immediately add on tons of dealer add ons to jack up the price.

Diron and Preston will knowledge Of vehicle they are selling they give you the top offer right off the bat it took me 20 minutes to drive and negotiate a price vehicle. They are great communicators have great people skills and not phony‘s. I’ll be back in 4 years

Five Star Ford really does everything to help you and they are in constant communication throughout the process. I was watching the way all the salesman were treating all their customers and it was the same way I was being treated and talked to. Anthony was very helpful throughout it all from answering my questions to giving me insights about what things mean and what they are being as transparent as a car dealership can be. Shoutout to Eugene and MIT for also helping and being very excited for me too!

Always take good care of us. Purchased many vehicles from them. Ollie Jackson/Marisa Thompson are good people. Go see them!!

You exceed grapevine Ford where I purchased the truck. They wanted us to wait two weeks to take it in.Then I called 5Star. Three days later it’s in and one full day to get it back,,,done, almost better than wood fired whiskey!!!Thank you.

Michael in Service Advisor took great care of us and got the car back when promised. I have always got great service from this department. We had to bring our Explorer back in for the same issue but they took care of it this time and problem was solve. Great Service Department.

I am so happy with my service today. Unfortunately, my backup camera was going out, but they were able to get it all fixed within my appointment time and I got my car back the same day. Michael Fitch in the service department is always great to work with. He keeps you informed throughout the day and is always professional and polite.

Taken 2 vehicles there for repair/work, couldnt be happier. Polite, professional, friendly. Best Ford Dealership in TX

Jason Kubica, from the service department, went above and beyond to help me with a loaner car, while mine is being repaired. I really appreciate the level of customer service provided. I would recommend 5 Star Ford, of North Richland Hills, to anyone needing a repair!

Service was friendly, timely, and professional from beginning to end. 5 Star, from the start to the finish with people helping people plus. Thank you for being the same over the 12 years.

Very easy process, Rick Help me with the process I told him the truck, he said he had it and that was it .I asked him to add a bedliner for me spray in bed and he did the truck was ready the next day delivered to me…he didn’t try to sell me extra stuff there was no added issues simply bought a truck and the process was very simple it was delivered to me they did a great trade in for me and pick up my truck I can’t ask for better service love my new truck and I know they’ll be there if I have a problem thanks a lot to Rick And five star Ford.

Excellent attention, fast and kindness.

5 Star Ford is a no nonsense dealership that takes great of their customers!!!

Took in my SUV to get a new key programmed and cut. Nick Hernandez was my sales advisor. Excellent customer service and went above & beyond to help me. Thank you all again for a great experience!

Mike (Michael) was excellent and he has the most utmost respect for people. His customer service by far surpasses anyone Ive come into contact with. He truly made an aggravating and expensive service bearable and although I didnt go through with the service (on one vehicle) due to pricing, he gave outstanding customer service and just had so much care and patience. I brought a second vehicle in for service and through out the whole ordeal, he remained in contact and provided constant updates. He also provided in depth details even while dealing with and assisting multiple customers. He took the time to explain and make sure I had all the information possible! I will visit again to get this type of service. Outstanding job Mike!

Mrs Lopez has gone above and beyond every time we purchased a vehicle. My wife and simply tell her what we’re looking for and she makes it happen. I look forward to our next purchase. Nothing but praise for Mrs Lopez and the Five Star team.

I hate to be late, but after unexpected traffic delays and an hour trip caused me to be late to the appointment, you were still able to service the truck quickly. Thanks for being considerate of the customer experience.

Very courteous service Dept staff. Good communication and so helpful.

My Service Advisor was great. Very efficient, helpful friendly and professional. He kept me apprised of what was going on.You need 5 more employees like him.