1st class service. I dropped a blueprint in their lap to print out an hour before they closed and they were honest with me about trying their absolute best to get it done (contingent on the amount of walk-in traffic they received), and they delivered. Sincerely appreciate them accommodating the last minute request.
This isnt a good location. The employees provide nonchalant customer service. My package was 3 days late and their money back guarantee is suspended because of covid. I definitely will not be back
The staff is capable and friendly.
2 experiences with this location having rude employees not wanting to ship my items in a box I brought in to be shipped because they want you to buy their box and spend more money. I tried to give it a second chance but was once again shown why I won’t be back. Do yourself a favor and use USPS, your local post office, or any other shipping method.
Super friendly, but not everyone on staff was wearing a mask. One person was behind the counter close to other staff completely without a mask on.
I went here to print stationary and table numbers for my wedding and Kathie was tremendously helpful! She made sure they printed beautifully and she showed me how to use the paper cutter so I was done with one of hundred things on my to-do list!
Worst Fedex. You need to have more that one associate working at a time. There should be a dedicated resource for printing and for shipping. If one is busy the other can help out. Waiting in line for 20minutes without acknowledgement is not good customer service. Today, 4 people left including myself during the morning hours because there wasnt anyone else to help. Thats money lost for you.
They did such a great job at a very reasonable price.
Easy transaction with friendly staff.
Heidi was excellent!!! She helped me locate a package that was expected days prior. She spent time on the phone with guest services to help me and went out of her way. Best customer service ever.
I know we are suppose to have the Socail distance deal going but to not do your job if you are open to do so is crazy! Had a young lady send me to two different machines and the second machine wanted a $10 deposit for one email even though it was going to be less. Please do your job if you are going to work and help others that need your help! Very disappointed!
A great place to have your FedEx packages held at, and picked up at your convenience to avoid porch-thieves. I appreciate a service with a smile, especially in this impersonal online world we live in. Regards, ~Bill~
Horrible delivery services!!! placed my package at another apartment building i wont be ordering anything that gets shipped by fedex ever
Im not pleased with the customer service. The evening manager was not patient and rude when I kindly asked for 4 colored copies and lamination for small posters in my classroom. She also was rude about applying my teacher discount to my purchase. My lamination came out wrinkled and smudged in one corner. The gentleman that assisted was very kind and helpful despite her constant negativity towards my request and purchase; I will not be a returning customer.
Im a frequent customer- everyone here is always friendly and helpful. I appreciate having this asset in the neighborhood!
Bob was Great Help
Customer service? Personality?
Nothing
Great customer service
Excellent attention!