Great experience. I like coming here to buy hair products & etc. Very neat and clean except makeup section. One thing I would mention, wish the employers there were a little bit friendly and welcoming when walking in and cashing you out. Kind of ruff on the edge to be honest. But they get you out of there quickly when it comes to check out, no problem. But overall great place to shop.
This has become one of my favorite go-to beauty stores. The owner is always nice and he greets you at the door with a store weekly sales ad. The employees are helpful, and they are friendly and willing to assist you. The store itself is big and spacious, and has a little bit of everything for your beauty supply needs. You will find what youre looking for in this store, plus a whole lot more.
Great hair selection. Be sure to stop by and see the amazing hair stylist named Ms. Pat. Youll come out looking like a celebrity!
Nobody never around to help with the wigs section,always gota bother the cashier at the front desk to send somebody for help.uggggggghhh i hate coming here chasing people to do there job!!!!!!!!!!!
Hair supply superstore. Enough said.
It was great thats my favorite hair spot😁👍
Nice hair stores and nice prices
Its okay. I mean its way better than all the others.
Everyone in that store are so nice.
This place is my go to. I have a membership with them and they pretty much have everything you would need maybe some you dont need, just go with a specific amount so you dont go overboard with the spending.
Letty and Shaniece was so amazing!! She knows so much about hair and the colors! LIFE SAVORS AT ITS BEST!!! 👍🏾👍🏾👍🏾✨✨
I can honestly say this this the worst place to work at I would not recommend any here. The work place is unprofessional, the managers don’t do any work they stay on the phone talking while the rest of the people are actually doing work. They want you to eat, sleep, breathe that job. When you call out if you’re sick they get mad and say that you’re lying, the managers talk about the employees badly. The only good ones there are Gladys and Ahdam
The store is very large on the inside as big as a family Dollar store. So much different choices one cannot easily make a quick decision to buy the perfect hair. Full length Mirrors and wig station adorned with hairbrushes really works for me. I can try wigs before I buy. Make up and facial cleansers aplus. Also full aisles of imitation gold and silver earrings and necklaces and bracelets. Rhinestones attached to shades got me two pairs. Really good store and Im definitely coming back.
You hear the Name of this Business. Need say more its ah Diva Thang! Thumbs ☝ Up!!!
The staff there are fairly nice and the store have great product selections. A lot of Crochet options for whatever hairstyle you want.
Help is always there when you need something
You cant find anything in this store. It is trash, the prices are expensive. Try another store babies
I bought some hair that was like a deep wave pine curl for 89.99. It was a special so it was reduced down to 79.99. I bought it on a Sunday and installed it that same evening. By Tuesday the hair was already dry and matted. I can’t believe I paid 80 dollars for this I was better off buying synthetic hair if I wanted this quality. Never again
Under staff, crowded
Adam is great at his job! His assistance made it a great experience as he was super helpful with anything I needed. PROMOTE HIM!
Adam was a great help, he made my friends and I experience at Elegant great. Definitely will be coming back soon
They have everything I need for my hair and skin care.
Excellent service
Was visiting Miami for work and came here to get my hair braided at the salon. Mrs. Catherine and Mrs. Sylvia were amazing! It was affordable and quick and my hair came out exactly how I wanted it. Will not go anywhere else next time Im in Miami.
Wide variety of hair goods at reasonable prices.
My go to for all hair supplies
Visited on today 08/15/21 approximately at 4:15p.m. upon checking out the cashier who obviously is a teenager working while shes out of school. She total my items at the wrong price when I tried to correct her letting her know the item was .99 cents each she indicated to me that its what the register total each item at $1.49 each I asked her for a manager on duty. After waiting for almost 10 minutes I went to isle and bought the flyer back so that she could see that the item was .99 cents each or 8 for $10 she still insisted that what I was saying when clearly the item was self explanatory from the sales flyer waiting an additional .5 minutes a manager came forward indicating to the young lady I was correct. These young maturing teenagers needs to be back in school because learning from home is not helping them when they cant plainly see a sales flyer that speaks for itself. A lot of young adult are coming out of school graduating with no education due to the current on going pandemic/ covid-19 & now the delta variant. They are being passed without a good education and no knowledge when being a cashier with no customer service training. A wasted .25 minutes very slow with only this young lady who barely knew what she was doing. I do not recommend this location until adequate staff is available. Long waiting in line very slow service not enough staff and they do have a hiring sign posted on the door outside. Its 5:10p.m. I am just getting home. The store is less than 5 minutes from where I live. (smh)
I only go to elegant and family dollar when I come here and nothing else
Adam was very nice and shows good customer service. He should be promote to a manger .
Samantha assisted me and she offered great service and advise on how to care for my wig.
Worst experience ever. Got 2 items, 1 for $1.79 and 1 for $1.00. When i got the the register the woman said it was $3.00 and $2.00 and refused to check the prices and simply said oh nah, those prices need to be changed. On top of that, i stood in line for 10 minutes while she talked it up with a co-worker while 4 other ladies were behind the registers not working. The attitude was completely unwelcoming. I have never experienced such bias.
I rarely write reviews but the experience here was so bad that I had to. I ran in here to pick up a simple pack of jumbo braid. I also grabbed some peppermint oil.Five people standing behind the counter and all the employees were having a jovial time but no one was working. Im all for making your job fun but it was ridiculous! Theres one person ahead of me and about 6 or 7 after and I stood there watching them laugh and giggle about whatever. Not one person even said, sorry for the delay or be right with you.Theres way too many beauty supply stores in the area to have to spend my money in that establishment. Customer service was horrible!!
Mrs. Pat in the hair salon is awesome I just love her.
Staff have attitude and not willing to help.. the good suffer for the bad... I bought hair products they gave me the last one they had in stock Which was open And used... the item was over the counter so cant blame customers for using the lace front tapes... I still dont get compensated or my money back but they keep the tapes I brought back... I gave up... they makes me feel like I am lying even though I spent over $50.00 and the tapes cost a few $$$ its a damn shame... I spent so much money in this place
Very friendly and lots of special ❤
I go there alot to buy hairs
Its fine but be careful if youre a black girl they might follow you around like youre a thief and if you dont mind that then I guess its okay.It has made me uncomfortable going there!
The store is very neat and organized. You are able to find what you need and get help.
Besides the woman who somewhat explained to me what kind of hair I was buying, the staff is so inattentive to their surroundings. Their conversations were more important than the customers in line. So much more important, they were just yelling across the store to each other, really unprofessional. Decent selection if you dont mind being ignored as if youre not a paying customer
They had everything we needed. All the staff were lovely.
Great customer service by Gladeous. She was very patient with me and helped even while I waited for the hairstylist to tell me what I needed.
Hair quality awesome love this place the management people are friendly and helpful will definitely will come back to store 👌🏽! Prices are reasonable.
I love this store because I love miami. Not quite the typical beauty supply Im used to in new orleans but it does serve purpose.
The salon is the best, love the atmosphere.Ms. Pat is a tremendous stylist, very talented, kind, loving and eager to please.
The store clerk was very helpful and nice. I found exactly what I was looking for with ease and this store is sooooo very huge 9x out of 10 they will have what you are looking for
Good prices, great selection of hair and beauty products.
It has many options in terms of wigs, crochet hair, extensions.
Most of the people that works there are lazy. I called on the phone from broward to ask if they had something they say they did, once I got there the same person I spoke to said they havent had it for weeks. They didnt apologize, its like they dont even care. The only person that was nice there was a light skin Haitian lady and I barely see her. Overall, Bad customer service!!!
On Jan.7th 2018. I had a horrible experience at Elegant Beauty Supply, There is a Pregnant girl working there and she was very rude to the customers and argued with a older lady th at was in front of me and told her only Haitians would do that not sure what she meant but she was haitian also tearing her own people down. It was very racist of her and I have recorded the whole incident and will help this women sue this company. In addition, she called her manager Tony while she was checking me out and yelled at him and told him he needs to come take care of his store, she is rude to her Manger and customers. This young lady does not deserve a job.
This place is amazing, the manager in the cuttler location help me a lot.
The only reason i gave it 1 star because you have to in order to comment but they dont deserve that i hate this hair store.....they claim to belong to elegant beauty chain of stores but they are not at all...they gave me a reward card and Everytime i go back to use my card they say oh we dont use that anymore heres the new....then a month later same thing......their selection of hair is wayyyyy less than the normal elegant chains and they dont carry a well known elegant brand( sambra). They suck balls....they will never get my money again ever.
Elegant beauty supplies has the worst hair,(wigs,weave)not too long ago I bought a wig for almost 300 hundred dollars 1 week later the wig ripped I was in shock.like I dont Know what got into me and went and buy that wig in a beauty supply.i hate myself for that..hair is bad quality. The hair is not fully human hair.like worstttt experience ever.and why overpriced stuff that are not even good quality??????why???thats stealing..i swearrrNEVER AGAIN Neverrrrrrrrrrrrrrrrrr
Could have better staff with a better attitude, I like the woman who does the hair in the back of the salon.
They have a wide selection of stuff but their wigs could use some love. Couldnt even wear one for longer than a day 👎
To make women smile and look nicer.
Great customer service
I love Katia. My Sagittarius princess. Youre the best girl.
Only place I buy beauty products when I am in Miami.
They have nice things
Customer service was not so great, but you will definitely find what u need.
I called before I came down there and the lady told me she had the mali hair in Stock so I drive from Pembroke pines just to have Fabiola the same person I spoke with over the phone tell me oh Im sorry I thought you said marley hair when I said mali hair so unprofessional and the Spanish Guy on his ph texting hes not a good manager and i will never go back to this storeWord of advice please get people who speak and understand English
More likely to find what I need than going to any other beauty supply store.
Always ready to help you! They have everything here
I was getting ready to take my daughter there to spend about 500 dollars on hair, but the reviews are to bad. I will search around.
No customer service, employee was helping at all, cashiers dontknow where nothing is located.
Love it! They have everything and the staff is really nice
The manager maria has a bad attitude I purchased a lipstick that was used and when I returned it to the store she didnt give me options as far as exchanging it she simply said you should have looked at it before leaving the store. I will never return
They always have the best products, at a low cost
Well stocked. Workers helpful.
Good store
One of the best selections in town. Poor service
They have PURPLE PACK by Outre! Amen! Very large selection of everything.
This where all my neccessary needs are
My first time visiting the store. I dont know much.
Love this place
Its a great store
All the hair producta and supplies youll need is available.
If I could give a half star I would. customers service is horrible.
Racist companies over charging black people for wigs, I was over charge for a synthetic wig I ask for my money back they refused cause of a in store policy they made up,they next day I check they ad the wig was just twenty five dollars I paid seventy dollars,be safe or be sorry.i wish they wouldnt put Martin Luther king Jr. Picture on they 2019 ad to rip off More poor blacks.changing barcodes on the package to fatten they pocket.is a crime in my book.i dont care what yall policy say, no store credit can settle what happened to me.
Large choice.multiple items
I found everything I want for my beauty
Customer Service is lack luster.
Its good but I hate the no return policy.
Always a pleasure shopping at this store.
Are you guys open now?
They barely be having things restockedWhich is highly annoying and unprofessional it’s always ran out or unavailable.
Horrible experience
The not to bad
Bad customer service, I will never go in that place again.
Good place to buy
Very helpful and friendly!
Products are good, prices are questionable. Limited staff.
Good store
Alot of options and brands
Good customer service
They never have anything in stock
Worst customer service ever!!