Had a great experience. Came in when my Mazda’s trim came loose. Expected to pay $200 for a new part/labor. They were able to fix my existing part at no cost. No labor charge. They also went ahead and did a tire rotation and oil change for me. And cleaned up the inside and out. Wonderful!

Mazda was extremely fair. No price gouging mark ups. Was worth it. Sales manager remembered me and came to greet us. Salesman was not pushy and respectful. Service is great and the cars are very reliable.

Service center was clean and employees were very helpful

They take good care of my vehicle and me. Such nice people.

Delt with will Allen great friendly service

Just got a new vehicle here and awesome customer service and great deals on vehicles. Very friendly salesman!! They all love their jobs!

Thank you to the service team for the amazing service, the job they did and the record time to finish my service, there is a reason why this service center is packed, they’re excellent, so glad I made the stop while I was on a long drive across states, I now know where to go should I need service on a long trip

What can I say about the professionalism of working with employees of Mike McLarty Toyota. From the Sales team to the Service Department, they are amazing I purchased a 2020 Toyota Rav 4 from Roger Claret and he was such an asset to me. I am not a person to sit around a dealership so Roger & I did everything on the phone and I only came in to sign the papers. WOW.

Reliable quick service. Very professional. Clean waiting areas. Covid safe.

If you are looking for quick, friendly, and reliable service then this is the place! It did take a while for them to get the specific parts necessary for the repair and improvement on my large truck, but as soon as they got them they were on it! From the very beginning, they listened to my specific concerns. The service manager talked me through the issue, and let me know the true problems that had been confused previously. Once we determined that we were able to come up with a great solution. I trust them with all my vehicle maintenance now and forever!

It was a unbelievable experience. The salesman was impatient and what he knew about the car was all bad. The front end alignment was so bad as soon as you turned the steering wheel loose the car dove for the right hand ditch. Over the top obvious. They didnt want to fix it unless I paid for it and his reasoning was because their shop had already done so much work to the car that they had raised the list price almost $5000 over the offer they had made us. Really? There was that much wrong with the car that they wouldnt fix the front end before putting it on the lot? It was unsafe to drive. The front tires were ruined because of the alignment. The front wheels had multiple scrapes and gouges where the previous owner ran over everything they came to evidently. This dealership expected me to give them 21k for this. I drove from Hot Springs to have my time wasted by a man trying to push a defective vehicle off on me and had the brass to get angry because I noticed the damage and the handling. I wouldnt buy a wheel barrow from this place. I wonder what all was wrong with it that he claimed they fixed?

Loved working with Heather and Trevor. Thank yall so much.

Trevor Marlar the salesman was amazing. He helped me pick out the 2020 Nissan Sentra. ☺️

Good work and helpful employees.

Very pleasant experience ALWAYS! Friendly knowledgeable staff and very quick service!

Bought a new 18 Camry XSE from Mr. Hong. My wife, son and I talked about what a great guy he was and how he made the experience enjoyable. Oh and the car a pretty sweet ride BTW.

So much love for all the folks at McLarty. Thank You.

Yes love them just got my car from them my rep was really nice.

Wow! How do they keep up with all of it and pull it off day after day?! 👍👍

I had to have my Nissan (124k miles on it) steering system and tie rods replaced recently. Excellent work and it drove like a new car when they were done.

Provided the necessary services I needed. Comfortable and clean.

People were rude and not knowledgeable or helpful. Took vehicle in for warranty work and they dont seem to know anything about the warranty they sold me

Best customer service ever!! Ask for Mr. Willie for a great deal and Mr. Steve in the finance office. They are so kind, helpful and friendly!! They make you feel like family at Mclarty Ford nlr

A swell place to get some good wheels

Good place for getting automobile purchase and repair.

Well I have to give Mr Tim Hadley a big pat on the back for helping us get into this 2021 Nissan rogue he went an extra mile and helped us out if youre looking for a new vehicle go to Nissan in North Little Rock and ask for Tim Hadley

Very very nice people

Did a good job. Had to order parts. Vehicle returned at the estimated time. Everyone wearing masks and keeping their distance.

Love the service In-N-Out

Glenn Zumbaum is the Bomb!! He is the go to guy for our job and all our service needs on our trucks!! Top notch for sure!!

Always a good customer service experience

I think Mcclarty Toyota is a disgrace. For someone buying their first vehicle and taking them to the cleaners and really sticking it to them. $415 a month for 72 months on $15,000 is highway robbery. You should be ashamed of yourselves. I bought a vehicle from McClarty Ford but I’ll never buy another vehicle from McClarty business again. You’re a bunch of crooks.

Had a grate experience with them. Fix my car before they said it would be. They are very friendly and they even answered you back when you have questions. You cant even tell my car was wrecked

Rude staff upon arrival. And still havent heard back from them for the fourth time. Still waiting.....

Fantastic buying experience, I highly recommend requesting Andrew Murray for your sales rep, he was able to help us find a fantastic car that fit our needs and stay within our budget.

Ordered parts for 2004 F350 SD, first order was a day late, but not McLarty fault, Second order was missing item in the parts bag. third order the wrong part came in. Check your parts when ordering from McLarty Automotive group.

If I judged them like the Nissan dealership in Little Rock, I would say run!! At least these seem to be honest. But sometimes people will deceive you! Never hurts to shop around! Everett is more honest so my friend bought there and took my advice.

The staff was efficient. However, none of them were wearing masks or gloves. I wore both; to, protect them. I wish they wouldve respected my health, and protected me, by wearing PPE.

Great overall experience!!

I bought my daughter a 2016 CX-3 a couple months ago. I brought it in for its first service. Pulling into the bay I am greeted by this sight... apparently they had a water line break and it flooded their storeroom and lounge. The service office was also a mess. Well, this doesn’t really show the professionalism I am expecting.Loaner car? Nope... sorry, we gave “it” away. Apparently there is only one.Since the lounge is flooded I walked across the parking lot to their VW lounge. It’s ok but I don’t really like paying for cokes when my acura dealer has a great lounge, clean professional environment, and free drinks and snacks. Plus the plastic seating is really great!! Not!!!This visit has really made me wonder if I made the right decision to buy a Mazda. Maybe I should have stuck with acura and Honda...

Nice service

Awesome guy That Helped Me 👍🙂

Not the best experience. I purchased two vehicles 2 weeks apart. Corolla hatchback and a C-hr. Within a day I had concerns with the c-hr, called Toyota customer service and was told they’d get back with me which was 2 days later. Then I called my sales rep and explained the same concerns of my gas light coming on at 260 miles and that

Excellent service. Randall is a great salesman.

Great service foreman! Most knowledgeable person Ive met!

Bob is maybe the best guy Ive ever worked for. Love the guy.

We came looking for parts and Jake helped us out quickly, politely and without treating my 17 year old son like he was clueless. The correct parts were ordered and my sons truck should be rolling soon. ;)

Awesome service

Nathan and Mo were great help, and were happy to be the proud new owners of a beautiful cx-30!

Test drove and purchased a focus with Katz..he was awesome and explained every difference between my previous focus and the one I was test driving. (He actually empathized the loss of my car which I thought was pretty neat! I loved that dumb car). My poor husband was stuck there for 5 hours waiting for our financing to go through and was well taken care of. We almost didnt choose McLarty because they were calling us at 640 AM but Im glad that we stopped in and I love my new car (her name is Coconut)

Ok

On June 5th I purchased a new black 2019 Ford Mustang from Mark Mclarty Ford in Littlerock. When we drove off the lot and made our way back to Searcy, we noticed that the passenger side blinker was out. Consequently, we called Mark Mclarty Ford and spoke to Service about this. That Saturday we drove back up to Littlerock where they examined the issue and concluded that the LED light was out (which sounds strange in and of itself). They told us that they would need to order the part. We waited 3 weeks and did not hear any response about whether or not the part had come in or anything. I had to personally call up there 3 different times. The third time, I finally got a voicemail. Nicole called and left a message saying that, Because of Covid-19 things are unfortunately taking longer to get in. This is something I would normally understand, except for the fact that when I went up there today and dropped my car off at 8:30 AM, the part was NEVER even ordered. When we dropped the car off, we went over to BMW to get my mothers car Serviced as well since we were in the area anyways. BMW had her car issue fixed in an hour tops, and they even did a complimentary wash and vacuum while they were at it. When we made it back to Mark Mclarty Ford, it was around 10 AM. Nicole assured us that the car would be done in about 15-20 minutes and that she would come update us when it got closer to time. We waited and waited and finally decided to go up and ask what the hold up was. This was when she informed us that it actually wasnt the LED and that it was a wire instead. This means the first time we drove all the way from Searcy to Littlerock, that it was a total waste. What they said was wrong with it the first time, was not what was wrong with it at all. I guarantee you that when we dropped my car off at 8:30 AM, no one even bothered to look at it until we got there around 10 AM. Back to the wire, this type of issue is common in Mustangs and really shouldnt have taken all that long to fix. Honestly, we shouldnt have even had to deal with this considering I bought the car BRAND NEW. We were then told we would have to wait another hour. At this point its almost 12 PM. We are usually very patient people, but this is just ridiculous. We go and find a manager and he goes and speaks to Nicole. We are told that we are going to have to wait ANOTHER HOUR. This type of service is absolutely horrible, and I will NOT be back. We ended up waiting for a total of 5 hours. I will not be recommending this dealership to anyone, and I will no longer do anymore business here until these issues are resolved. I am completely and utterly disappointed with this type of service. For the wait time, you would be better off going somewhere else.

Ask for aj

They had the part I needed and they were really friendly. It was a hot day out and I gave me a free bottle of water it was great

Bought me a new truck

Great vehicles & great prices. The mechanics are great as is the people that write up the service tickets & salespeople and other employees. Would recommend McLartys!!!

Great

BJ Tyler was very professional and personable. Our experience was unlike any car dealership Ive ever been to. He was patient and ran the numbers, broke everything down for us respectfully and worked with us to get us in our dream SUV at not only a great rate but one that was better than we could have hoped. Highly recommend BJ and any of the hard-working and honest team at McLarty Toyota.

Great service

It has a Volkswagen bettle and I loved that car so much and amazing snacks out of the vending machine

I have purchased a car (2/20) at mclarty Toyota and it was a painless experience.

Great hassle free Tundra buying experience. Bryan Barton made my purchase very easy and fun. Great guy! Tell him the Hillbilly sent ya.

I just bought a new vehicle from McLarty Nissan about 3 weeks ago. I got an AWESOME deal and a beautiful vehicle. I had great customer service while purchasing my vehicle. I would definitely recommend McLarty Nissan for your next purchase.

Worked with Bart Bennett again was another amazing experience. The car I wanted wasnt on his lot so he got it from another McLarty lot down the street. He should definitely get a raise. Thanks Mark McLarty dealership.

Large inventory of new and preowned vehicles. I havent worked with the sales persons yet I just did a little research and window shopping

Every time I need tires they have to order them normally a 2-4 day wait. There service people on the front end are nice and friendly. I have been there several times once told them had a tire with a leak truck was there all day the said they added a few pounds and there was no leak (I was putting 5-10 lbs in that tire every other day) pulled out drove less than a mile turned around because the low air light came on. Finally after my instance that they break the tire apart did they find the nail. But hey the hot chocolate is great.

My service guy always takes care of me and is very courteous.

Friendliest employees

McLarty is a great group of people to work with. I drive for an auto auction, and I always like working with the people from McLarty.

Every time I have come here the service has been awesome. I was on my way to Missouri and had a tire sensor come on; I stopped and they found a tech to air up my tire. They are always so friendly and accomodating.

Crain Hyundai is the place to go! Jason Buchanan and his team are top notch!!

Everyone was fantastic.. Loved the no pressure sale technique..

Rick, is a lier and my car stayed in their shop for over two months because of someone ordered the wrong parts for my car. Also, my sign on the front of my car was missing after it was delivered to them. I will never suggest or reference anyonw for their services from cars to auto body work this company is a joke always around.

They went out of their way to make sure i felt at home while my vehicle was being tended to. And it was fast. I recommend them to anyone.

Service team is worth a 4, but I continue to be disappointed by the sales staff, so they dragged the rating down to 2. I spent 2 and 1/2 hours in the sales lobby while multiple recalls for my vehicle were worked on and not a single member of the sales staff said as much as hello to me. This would not be such a big deal if they were busy, but the room was otherwise empty of potential customers for 80% of my stay. It is incredibly disappointing to see a dealership so blatantly uninterested; unless they think they can make a dollar from you. I will not be purchasing another vehicle from them in the future and would discourage any individual who cares about real interactions to do the same.

If you are in the market for a Toyota, go see Latreze at Mclartys. He made it easy for my husband to get in a car in no time. Full service mechanics on site.

I bought a 2001 Honda Accord cash and an affordable rate and it has lasted me along time.

Just got some warranty work done. Excellent experience and my service writer Cara was great. Id give them double the 5 stars!

Had a recall on my airbag and took here to be fixed. I just happen to have a doctors appointment at the same time. They took me to my appt and picked me up. Everyone was s nice even tho they were VERY busy. They have free snacks and drinks while you wait and chairs that will make you fall asleep in while watching tv. 😆 EVERYONE was super nice

My daughter and purchased our Nissan Versas from this location. Very nice location. Great customer care here alwa🤗🤗🤗👏👏👏👍👍👍🤗🤗🤗👍👍👍

Great customer service, service writer very knowledgeable and professional.

George is fantastic

Great service with a smile

I was told they gone run numbers. To give me a close look. But end up running my credit without my approval. Then the car i was looking at was 13. They tried to get me with 32. Im young but not dum. Ill never step foot there again.

I am very displeased with the changes they have made... not sure all has changed but i know the service SUCKED! Mandy was exceptional and for whatever reason... education??? She was terminated! Ive not returned since the last service I received. I was scheduled an appointment without being notified, was charged double for a oil change and tire rotation that i didnt even ask for. They forgot to reset my maintenance light which is a out of the way inconvenience to me to have to return for something that should have been taken care of... and they offered no form of grievance for their errors! The department is going down 😡😠😡😠

They did well what I brought car in for (60,000 mile checkup). Reasonable time to complete the job. Free coffee and popcorn. Reasonable price (competitive with off-site alternatives).

These folks treat you right. As always, check your prices before you go and expect quality work.

Way too expensive, totally poor customer service! Never go there for any purchases. The dealership is absolutely put to take advantage of people!

First time good service. I love that they wash your car.

Very Thorough!

Was told 30-45 minutes for an oil change and tire rotation...took almost 2 hours! Most dealers wash my truck when serviced but this one didnt even offer.

Zac Walker is one of the friendliest people you will ever meet. I guess that is why my wife and I have bought our 3 vehicles from him within less than a year (still have them all). No pressure but he actually understands our needs. Everytime either of us called hes there he knows exactly what we mean. Hes just that kind of guy superb individual.

Very helpful and courteous.

Car broke down at 4pm on the Saturday before Christmas. Someone stayed late to let us drop off the car. They called us first thing Tuesday morning after Christmas to confirm information and get started. They called later that morning with diagnosis and cost. Car was fixed the next day and they called to let us know. Kara also made sure the recall was completed while they had our car. Thanks for the outstanding service.

Bought a 2016 Rouge .The salesman was Ro Ro . Thats what he goes by. His name is Rodrick and he was great .

We took our Highlander in for 20000 mile service and to have some scratches replaced. There was some questions as to the warranty coverage, so we contacted our salesperson and he checked into it and took care of the problem. I highly recommend McLarty and our salesperson, Randel

These guys are very informative on their vehicles. I have already bought two Toyota from them, and I will be trading them in for my next newer vehicle, a Toyota Tundra and a Highlander for the wife.

I would give them ZERO stars if it was an option. Buyer Beware when shopping at McClarty dealerships in North Little Rock. They dont pre-certify or provide a warranty. Two transmission replacements later, I almost made the same mistake of buying another vehicle from them again. The management arrogance is suffocating. They wont negotiate, and blame corporate for dictating the price. It was the worst car shopping experience Ive ever had. I will stay away from any dealership with McClarty in the name. There are other dealerships that WANT your business and respect the customer. McClarty North Little Rock isnt one of them.

Bought car today, these are great people to deal with at Benton store, excellent place.

Good service dept. Thanks guys