We used Scott Major, Havertys design consultant, to help decorate our living area. He did a great job. We are very happy with the plan. We were able to see exactly what the furniture and accessories look like in your home. We bought all the furniture and accessories. Thanks to Martha our sales rep as well. Good job by all!

I was looking for a small accent chair for my elderly mom and there were several good options. I sat down in the perfect chair as soon as I walked in the door. Then the salesman (Terry) came over and walked me through the other similar options and the pros and cons of each for a small elderly person - he knew exactly what was important in terms of stability and style. Then my mom came in the store and he helped her try out the choices and make a decision. He was amazingly in tune with what she needed and so kind to her. A good shopping experience all around. Outstanding inventory and customer service.

The salesman was very knowledgeable and helpful. He was not pushy at all. He gave me a chance to look and he found just what I was looking for.

I visited Havertys on Monday in search of a sofa. I told Mark, who was assisting me, that I was interested in looking at a Lawson type sofa. He showed me several models and also the color samples for the sofas and the custom coverings I might choose. He was very patient with me as well as kind. He answered all my questions about delivery and construction. This was my first visit to Havertys and I feel fairly certaiin I will return.

Very personable salesperson, Jeremy, tried very hard to get us the info we needed to make a decision re our purchase. Absolutely no pressure, greeted us as soon as we came in, left us alone while we browsed and when we had questions, he would answer them thoroughly.

We had great customer service, we were impressed with how quickly we were in and out. Made our purchase & scheduled delivery and set up within minutes.

Martha did a fantastic job it was quick and painless and our order will be filled within a week

They have a large selection of quality upholstered pieces that feature hardwood frames

Great furniture, service was right there when I walked in and John was very knowledgeable and helpful.... Plus got a great deal on a 7 piece set!!! Good work guys

Mark Nicholson greeted us when he saw us enter. My wife asked for a wheelchair. None was available, but when he noticed one was available he retrieved it. He was well dressed and listened to us (primarily my wife). He showed us different pieces based on my wifes descriptions. We showed him a layout of the house. He used a program to put the furniture in the specific room and showed us different options. He printed a copy of the final drawing. I inquired about delivery and assembly, which he answered. He created an invoice with discounts. We then went to Customer Services to complete the transaction. (I saw the two ladies were behind a locked door. I hope they are allowed out at night.) This is our second major purchase. The previous one was in July 2014 for a Westbury Desk With Return. That was a pleasant experience also. Your selection of furniture is excellent. We will return if there is a future purchase.

Highly recommend the Guardsman warranty. We had what appeared to be a cut on one of our leather cushions. The tech couldnt repair and Guardsman was unable to obtain replacement parts. I had the option of a cash buyout or replace the entire sectional. I chose to replace. Within 2 days, Havertys contacted me and I should be receiving my new sectional within 2 weeks.

Sales person was very helpful!! Made me feel valued. He offered much assistance with no pressure!

Had beautiful furniture...my wife just picked out a bedroom suite... the staff were nice and helpful..

Our salesperson Terry was extremely knowledgeable about the items we we’re considering and ultimately purchased. Even though it was close to time to close the store Terry never hurried or rushed us in our decision.

Jeremy was helpful without being pushy. Brought in Scott for consultation, smart. Handsome fellow with silver hair, on computer, assisted with fabric choices. Lovely store

Very friendly and helpful people. Has a nice selection at a good price.

Connie was very informative & helpful with my purchase at Haverty’s.

As soon as we walked into the showroom, Jim introduced himself and gave a brief overview. He helped us find a leather couch with manual recliner - just perfect!

Very nice store but didnt have what I wanted.

Regina McRay in Lexington, KY was fantastic. She was very helpful and patient.

Found the perfect sectional for me. It should be in within the month. Connie Kincaid was extremely helpful. She listened and had all the answers and was not pushy. I’m excited this was the fastest purchase I ever made for furniture. Start to finish 30 minutes.

We purchased a couch and two chairs here. Terry was very nice and helpful and knowledgeable and he patiently answered all of our questions. We haven’t received our furniture yet but I have confidence that all will be good. A good shopping and buying experience.

We arrived to pick up the furniture to find that it was deliberately delayed. Then delivery has been rescheduled now 3 times. We still do not have our furniture. Will never buy from here again. Terrible customer service!

Super friendly and helpful, was so quick and easy

David (Sales Mgr.) did a great job explaining the difference between mattresses. He also did a nice job explaining adjustable bed frames.

I went in looking for a bed and ottoman and got side tracked on the accessories they had for sale.. Mark and everyone there were so wonderful wrapping everything in bubble wrap and carrying it to my car.. you would’ve thought I had made a Huge furniture purchase from how they treated me!!!

Many thanks for the professionally, friendly and expertly provided advice from Mr. Terry Beckwith. He made the sale so easy and understandable. Wish Mr. Beckwith and Havertys continued best of luck. Bob and Sue Smith

Regina was incredibly knowledgeable and helpful. She was respectful of my time and even went the extra mile to help entertain my kids while I was busy checking out. I was in and out within 20 minutes and my new sectional and coffee table will be here next Friday! I will never look for furniture anywhere else ever again

Terry was an excellent salesperson. Very knowledgeable.

Excellent experience. Connie was fabulous. Told her my very specific needs and she offered me two wonderful choices that, amazingly, fit my criteria perfectly Odered my favorite. Not only pleased w the quality of my purchase but with Connies friendliness and professionalism. Would definitely seek her out again for future furniture purchases. Great store, great furniture, great people.

Jim was exceptionally helpful. I was shopping for a client who will come in later. He found fabric samples I liked for two different swivel chairs. I highly recommend working with him, and the store is beautiful.

Great experience at Haverty’s with Terry. He did a great job helping me with selections and also keeping me informed regarding my delivery. I would definitely recommend him and Haverty’s to my friends!

Thanks to Mr. Carl Silcox- Market Manager- for resolving our problem. We appreciate your time and professionalism.

Regina was a great sales person. She was patient with my wife and I as we had to juggle two inpatient children. She gave us a lot of advice and was a pleasure to work with. Would highly recommend anyone working with Regina.

Regina was a joy to work with. Explained our custom order to us and when to possibly expect delivery.Being in retail myself, I was aware of the possible delay but delighted either way to purchase.

My husband and I have made several large purchases from Havertys with the help of Rich Dzubak. We have been VERY pleased with all of our purchases. Their inventory is nothing but beautiful and good quality furniture! We plan on coming back for yet another piece very soon!

I have purchased furniture and accessories from Havertys several times. My sales person Regina always does a wonderful job to make sure that we get the look that we want at the right price point. I also love their design consultant service. This really helps with furniture placement, color palette, and accessories.

Terry was great! He was very patient, very kind and helpful. There was no pressure. We really enjoyed shopping for our new living room furniture.

I walked Into the store with a certain style and color in mind. I showed Aimee the room the furniture would go in and she led me a different direction and I’m sure happy. The set I purchased is beautiful. I never Would have considered it.Extremely happy and excited.

My wife and I just left from this store and have never been talked down to in way we were here. A sales associate by the name of Rich greeted us as we walked in, and asked if we were looking for anything in particular. We are in the process off building a new home, and are looking to furnish our master bed, breakfast area, and sofa with recliner. I told him that we were interested in looking at any upholstered beds with wood accents they may have, so he pointed us to the left side of the store. After we had browsed for a few minutes, he came and asked if we had seen anything that had caught our eye. We happened to be standing in from of an upholstered bed that was only fabric, without the wood accents. So I jokingly said it was a little pricey to not have any wood. Then he told me that their furniture was high end, and my wife and I should maybe go look at Ashley furniture, or value city, since we couldn’t afford their prices. My jaw dropped and had to leave before I said something inappropriate. Our budget was $15,000 to furnish these areas. Call me crazy, but that’s not a little bit of money, and to have a person that doesn’t know me or my wife, to talk down to us in this manner, is completely unprofessional and idiotic. I will never set foot in this store, and let everyone know that their employees are rude and inconsiderate.

Sales person greeted us immediately showed us pieces that we were looking for and was knowledgeable about the inventory

Sales person was very helpful and personable. She made the ordering process very fast and easy.

Great furniture! Great prices! Great service! great sales representatives! And they hold up to their promised delivery date by the exact minute! Highly recommended!

Excellent high quality selection. Ask for Rich to help you with your decisions. Hes highly knowledgeable & doesnt pressure you to buy.

Martha was very helpful during our purchase.

Hands down the best furniture in town!

Terry was our salesman and he was very helpful.

Terry Beckwith was fantastic, gave us our space, yet was available for all questions. Super experience!

Purchased a Benson sectional along with a power recliner add on piece. Dave was smooth with the sale or so I thought. He set up for the couch to be delivered in February. I purchased in December. February came and Havertys emailed me confirming delivery. I spent a day prior breaking down my current living room furniture to fit it all upstairs. When the delivery truck came, they said it was only 1/2 of the couch I purchased. It would be another 2 MONTHS before the other half of the couch was to be delivered. No one called me, and Dave blamed it on the delivery team. He then wanted to give me $100 for my troubles... but what he doesnt understand is I have half of a couch in my living room for months, and the delivery date for the rest of the couch isnt guaranteed, so it may be more. Took him all day to respond with Heres $100 for your troubles and does not return phone calls unless I call multiple times. Piss poor service from a furniture company. Should have been delivered in whole instead of me sitting on half of a couch for 2+ months. He bragged about how good the white glove delivery was, but failed to mention that I would be without a couch for 2+ months. For such a high end furniture store, Ive had better treatment at Ashleys and Lexington Overstock. Beware

Very helpful and not pushy

Regina sold me my bed and was there today to sell me the dresser! She is a fantastic sales woman! So friendly and ready to help. I can’t wait to have my dresser with mirror to add to my collection! I will be sure to come back for the night stands!

Excellent customer service. I had looked for what I wanted at another furniture store and was told that it would take up to 16 weeks to get it. Havertys had exactly what I wanted and was able to deliver it in 4 days.

Very helpful - non pushy experience. Salesperson was respectful, gave us our space but was ready and available to answer any and all questions that we had.

All my of furniture is from Havertys, I would never go anywhere else. The quality is hard to beat, as well as the customer service. Terry helped me furnish my new home and he was such a joy to work with. If youre the market for new furniture, ask for him!

Great service.

We had an enjoyable experience shopping at Havertys. We went in and Dave introduced himself and offered to help us. He wasnt pushy, he allowed us time to cruise about and look at everything. He checked back with us. We couldnt find exactly what we wanted and we told him that. He found us the furniture we were looking for! They had a stylist help with choosing the fabric, color, and accents for our couches and chairs. She was very professional and helpful. Thanks so much! We look forward to their delivery!

As someone else reviewed before (check the lowest reviews with search bar), I was not welcome in their store. After walking in, I was also tailgated throughout, not spoken to, and not treated like a paying customer. It seems as if minorities aren’t treated well here, which is fine, there are other furniture stores that I have purchased from. This is sad that discrimination is still happening, especially in Lexington, but it is important to know if you’re a minority thinking to spend money here what your experience will be! Maybe they will take heed of their many comments on how they treat minorities at this store and change their behavior. Definitely never shopping at this furniture store again.

Great customer service and very friendly staff.

My experience with Havertys was excellent. I can’t thank Connie and Barrie enough for helping me. I honestly couldn’t have chosen my furniture without their knowledge and expertise in design, colors, pieces etc. They were both so kind and patient with me in deciding. Havertys is #1 in my book!

Customer service was excellent! Sales people out on the floor were warm and helpful, and our sales man Terry, went above and beyond in helping us choose multiple pieces of furniture for our new home. We will definitely be back

I returned some swatches that I had borrowed and ordered a couple of chairs. My associate, Regina, has always done a stellar job of customer service. She is very knowledgeable about the options of your inventory and isnt pushy, encouraging me to take home samples to think about and offering your in house decorator services. I am a repeat customer and Im very loyal to her because she knows her stuff.

Terry Beckwith is awesome to work with!

We had an excellent experience working with Terry. He was patient and incredibly helpful! We will definitely recommend Havertys to our friends.

The sales staff was very helpful and pleasant to work with.

I was so very pleased with my recent experience with Havertys Furniture. The salesperson was very helpful, the decorator was so easy to work with .Their suggestions were wonderful and literally transformed my great room.The quality of my purchases are excellent. Even the delivery process exceeded my expectations. Wonderful experience with wonderful people!!

Barrie and Charlie were excellent sales people. Barrie helped me pick out items and colors that I would never picked out on my own. I am thrilled with the whole experience and can’t wait to get my furniture! I will recommend Haverty’s to anyone I talk to who is going to buy furniture! Thank you for a fun day and all your recommendations!!

Dave Fosburgh is a knowledgeable and helpful salesman. During our first visit, we explained to David that we were just looking around and not purchasing until weve had time to think about our options. He spent time showing us the furniture that we were looking for. A week after our first visit, we went back to Havertys to see David again. After a second look, we decided to purchase a sofa and a recliner. Well be back to see David and complete our living room in the near future!

Beautiful furnishings & kind service!

Terry was very helpful, courteous and super friendly. We love Havertys. Excellent product and customer service.

Awesome sales person

Jim was very nice and helpful. We really like the unit that we saw. We will be purchasing this in the future.

Connie, my salesperson was so helpful and patient with me. I chose one sofa but changed my mind after purchase. She was fine with letting me exchange it for a style I liked better. I didn’t feel pressured, which was important to me. She worked to make me feel comfortable in my purchase. Thanks Connie.

Always the best merchandise with the best experience.

Regina was fantastic

Helpful and professional service, and easy purchase process.

Prices are a little high for my taste. I know you get what you pay for but some prices are getting out of reach for the common man that likes nice things. The gentleman that help us was not pushy he was there for whatever we wanted. I would highly recommend Havertys in Hamburg in Lexington,KY

My experience was outstanding. Friendly and knowledgeable sales staff.

Regina in sales and Barrie the designer are a great combination to work with. Both are extremely knowledgeable and made our experience awesome. They were a much needed blessing for us as we had struggled for year to furnish our home.Tamara & Jeff

Very helpful and knowledgeable!

Our sales representative was Jack and he was wonderful to work with. He was knowledgeable, listened to us and was patient. We purchased a full leather sofa, sectional and tables and could not be happier with the service we have received. Cant wait to have them delivered to our new home!

Great customer service, very knowledgeable. Rich did a great job

Found exactly what I was looking for.

Connie has assisted me several times on different items. She is always very informative and never felt pressure to make an immediate decision.

David (Dave) was absolutely wonderful, extremely helpful, professional and friendly. We will be referring more people to Havertys because had such a great experience with him! *****5 Star

Terry was great we will continue to shop at this store solely do to him.

They were very helpful but the remote for mattress did not work and the salesperson took a call of 5-7 minutes while I waited. I would still shop there. It was not so distracting that I wouldn’t give them another chance. The selection is wide and very nice in all sorts of furniture. Pretty rugs.

Very good experience purchasing living room furniture. Salesman was Rich. Very polite and helpful. Would recommend the store to anyone!

Charlie took care of us from start to finish, he found and honored a quote that we had been considering for several weeks. His willingness to stand behind the quote is what sold me on the deal. Well shop at Havertys first from now on.

Great help from Regina, she did a good job helping me.

We were very pleased with the service. salesman was helpful and friendly, answered all my questions. Received a great deal on bedroom furniture.I like the way their furniture looks. Happy with my purchase. We will shop there again .

We had a wonderful experience with Regina. I actually purchase my office furniture from her a couple of years ago and am now looking for furniture for our home. Shes extremely knowledgeable and courteous and will take care of all your furniture needs.

Aimee was very helpful and friendly.

Connie was very pleasant to work with, she was understanding to the look I was going for in my forever home. The great customer service that was given to us, I will return in the future.

Dave Fosburgh helped me with my purchase in Lexington, Kentucky and he was so friendly and helpful! I will definitely be back to purchase additional furniture from him for my house soon.

We found what we wanted, and MsMc Rae was friendly and courteous.

Sales and design staff was helpful and friendly, even on a very busy day. The sales were outstanding and we are pleased with our purchases.

My salesperson Steve Sleet is always very efficient and candid. In fact, the entire team at this Lexington, KY location is fantastic. Even the delivery guys are friendly and prompt. Ive been a customer for three plus years and will definitely keep doing business with them.

Everyone was very helpful!

I was a little nervous about shopping due to safety concerns regarding Covid-19 but as soon as we entered the store my mind was put to ease. All employees were wearing masks and they even had carts set up around the store with hand sanitizer and wipes for customer and employee use. Our salesman Terry was awesome! He answered all my questions and most importantly I never felt rushed or pressured. This is our second large purchase from Havertys in Lexington, KY and it’s because of customer safety practices and Terry’s no pressure approach that we will be back again!

Regina was amazing !! Very patient and wasnt pushy, very understanding. Barry the interior designer was great also appreciated And loved how they worked together !