Granite depot has the best prices and best selection of countertops. The process was so quick and easy, from choosing the stone to installation. I shopped around and no one could touch their prices! Vlad was wonderful to work with and super helpful. I will use Granite Depot again when I remodel the bathrooms!!!! Great service, great experience!
This is the most professional, modern, and affordable company in town! You wont find better service anywhere. The choices we were given and a personal approach of their staff was super helpful to make a stressful reconstruction process smooth and pleasant. Highly recommending them for all your needs: home or business. Enjoy!
Excellent company! Communication from start to finish was awesome. I did the quartz special in Spring 2021 that I found on Facebook. Vlad was quick to respond and very attentive. When I went to their location Vlad walked me through the process and made sure I understood everything involved with replacing my countertops. The template.guy was professional and quick. My quartz was cut and polished flawlessly. The install crew was very respectful of our property and were extremely professional as well. Granite Depot of Charleston comes highly recommended!! Professional, friendly and want to get the job completed to your satisfaction. I am including before (the 70s gold) and after (the gorgeous white lace quartz).
These people are true professionals! It started with the initial contact with Vlad in the sales department, he couldn’t have been more courteous, professional, knowledgeable, and especially patient with me. He made sure I was making the right decision on which stone I was wanting and never tried to upsale me or anything close to that. I can’t say enough about the installers either. The guys came on time, they were very nice and communicative on what they were going to do and informed me on how to keep the stone looking new with cleaning techniques. Very professional crew! All around a wonderful experience and I will be very happy to continue my business with this company as well as recommend them to everyone!
East Coast Granite and Design came recommended by our contractor who works with them frequently. We met with Elena in their showroom who was helpful and once we decided on our quartz pattern she was quick to setup the template team. I recommend your contractor be present with the template team at a minimum in addition to you if possible. They worked together to make sure that minor additional work was done by our contractor so the quartz could be installed evenly/leveled. The existing counter was removed fast and our quartz came in quickly. The guys who installed it also were very fast and friendly. It looks fantastic, especially with the farmhouse sink. We get compliments frequently. There are a few nicks, a small mark on a cabinet, and one place in particular that has a rectangular “stained” area like a piece of wood it was leaning on, but only visible at a certain angle (we didn’t say anything bc it wasn’t a huge deal). Overall they were affordable, easy to work w especially directly with our contractor, and faster than expected which was great as we had a deadline and they did the work before we moved in. Also it looks great!
Awesome experience! From choosing material to installation, they were very patient with us and explained all details, our sales guy was always one phone call away! Our kitchen project was done the way we wanted it and even the days we requested! Well done, will definitely recommend this company!
Vast Selection of Counter Surfaces. Knowledgeable and Professional Staff. Reasonable Prices.
Thank you all ! I finally made my move to change countertops and I chose the right company! It was an easy process, Vlad came in to do an estimate and stayed in touch for the whole time, updated me with every step. I’m very pleased with the result ! Thank you, keep up a good work!
Service Was Impeccable! Very Friendly Staff They Do Their Best To Do What They Say. The Quality Of The Quartz Was Good And The Installation Was Perfect And Best Of All Their Pricing Was Very Competitive!
I used Granite Depot for my beautiful new countertops, they turned out just how I wanted! The turn around was much faster than other companies and the price was competitive. Vlad krikun was my sales associate kept in touch and answered all of my questions. Use them you wont be sorry!
I am in the interior design business and I don’t know why I waited so long to do this!!! This company was THE BEST and did an INCREDIBLE job! From the initial contact with the estimator to the guys that removed and installed my countertops...Beyond!!! Granite Depot, YOU ROCK!!!!!
Yulia and the rest of the staff at Granite Depot have been great! Best prices in town for Granite and Quartz. The customer service and turn around time is amazing! We picked out our quartz and in less than a week our tops were installed! Thanks Again!
We ordered granite for a new bar in our FROG. Not impressed with installation…. Our bar front and sides is made of stone; thus it’s not level surfaces. The granite over hang on front side of bar extends 12 inches and needs stabilizer brackets to seamlessly make it aesthetically and structurally look nice. Granite Depot installed it and left telling my husband to purchase corbels for stability. Corbels will be difficult to place because of the rock surfaces and not what we expected to see for the finished look of our new bar. Salesperson swears he told us that corbels would be needed and that they do not install stabilizing bars during granite installation when I spoke with him and offered no alternative other than corbels, which I clearly told him I don’t want because of the rock surfaces. The beveled granite we paid for is also not completely beveled and all they could offer was to set up getting someone to come and fix that for us! Just make sure ALL details are clear before paying them for any services!!!!
Great Product, Great Service, Great Price
This company is amazing! I’ve used them twice and my quartz and granite countertops came out flawless each time. Todd is the man!
Best Granite in Charleston. Very friendly and easy to work with. Honest and delivered the Quartz on time. And not to mention best price which nobody could beat. I would highly recommend East Coast Granite.
I worked directly with Chris Vial. I cannot express how easy/professional/stress-free that Chris and the team at Granite Depot made for us throughout this process. Very professional and very responsive. We could not have asked for a better experience. Highly recommend Granite Depot; be sure to ask for Chris!
My husband and I were most impressed with the service and staff at East Coast Granite. Todd Hagy was professional and courteous from start to finish. The installation crew went above and beyond to make sure that we were satisfied with the finished product. I feel that we got great pricing and a quick turnaround on our granite. Thanks to all involved. It looks fabulous!
Someone highly recommended East Coast Granite family in North Charleston to me when I was remodeling my kitchen, and they lived up to all of the promises. I wanted a white Quartz with soft gray/beige movement with a undermount kitchen sink. I was sold with the first Quartz slab she showed me! The staff was friendly and professional, and they did a wonderful job installing. I could not be happier with the results.
Very friendly and professional. The granite is beautiful and very reasonably priced. Definitely recommend. A great service.Thank you
Our contractor asked us to find a granite company and pick out the product we wanted for our kitchen counters, then they would call in to order it. Once she realized we weren’t making an expensive purchase from her, the woman who was helping us became so incredibly condescending that we chose to take our business elsewhere.
I am a person who often writes reviews. Still, I can’t remember the last time a business was willing to go so far out of its way to provide the excellent service I received from East Coast Granite & Design. I met Elena on my first trip into their showroom. Purchasing countertops is, for most of us, a significant purchase that isn’t a small investment. Elena understood the nervousness I was experiencing, and she was able to calm me down while explaining my options. I never felt rushed. On the very first trip, I walked away much more informed. I don’t quite know how to explain it – but it’s as if she (they) cared about the end product the moment she met me. Every time I called with a new question, I never annoyed them. Instead, they provided the information I need; even information I didn’t know I need was shared – always with a caring voice or smile. You spend so much time trying to perfect this decision; what’s required is useful information, excellent customer service, fair pricing, and fine craftsmanship. The folk at East Coast Granite & Design provide all the above IN DEUCES!!I can’t imagine any other granite/countertop business providing excellence in every category… every single time. BTW, did I tell you how professional and, frankly, kind the template and installers were? As you can see, I can’t say enough about the professional at East Coast Granite& Design. One more thing – my kitchen countertops (both perimeter and island) look AWESOME!!!Thanks, Elena, and Thanks, East Coast Granite. I couldn’t have done it without you!! - Debbie
The install and template crew were EXCELLENT. The sales office lacked professionalism with the exception of Chris who was friendly and seemed genuinely interested in us as customers even though he was not our sales representative. It was Chris who recommended Yuri from Perfect Stones to do our cabinets for us! We were given a list of other stores and encouraged to look for granite at those places as well as what their store had onsite. Much to our dismay, our sales representative seemed detached from our project after she learned that we decided to purchase the granite we loved from another company. She did not listen closely as we told her many times which kitchen sink we wanted. On the day of the installation, the wrong sink appeared. Our project was delayed 4-5 days as the granite had to be returned to the store to be recut for the square sink. Our representative minimized our concerns and had a dismissive attitude toward us which was not a good experience.In the end, our countertops were delivered undamaged, and they look very good. Our cabinets are beautiful!
I was told my Quartz would be installed one day, so I called off work and then stayed home all day for them to never even show up! I then had a issue with my Bill since they wanted to charge me another 75.00 to measure and I stated that this was unfair since you wasted hours of my time sitting home waiting for you. I then proceeded to have the owner or manager call me and never once received that call. They then proceeded to Charge my credit card for 375.00 without Authorization.!!! I do not trust business practices like this!
Just had my new granite countertops installed and we could not be happier. The people here are extremely professional and take pride in the work that they do. My salesperson Elena was amazing and went above and beyond to make sure we got exactly what we wanted. The template and installation crew were amazing as well and did an excellent job! I would definitely recommend them for your home project.
Cant recommend these guys enough! By FAR the lowest cost for pretty much every cut. Will definitely be buying again. Ivan, Yulia, Vladmir all great!
Great friendly professional service! My order was done faster then I expected and for the best price I could find! Dimensions fit perfectly. If you need PRO to work on your project with a very reasonable price this is the place where youll get it. Highly recommend their service! Definitely will come back and recommend them to my friends! Thank you!!
Great professionals from the time you walk in the door.Heather was SUPER and really treats and puts customers first.She was very knowledgeable and courteous. Nick and Tony are first class installers--quick,exact,friendly,and answer any questions a customer has.The entire staff made us feelvaluable and they have our business from now on!!Thank you East Coast you are THE BEST.Don and Eve
This was absolutely the best experience I have had with a contractor. Everything from initial sales to planning to install and finished product was fantastic. Elenka did an amazing job and the install crew was phenomenal. Our counters look gorgeous! We will definitely be back for other projects. Could not be happier!
I spent a lot of time communicating with Heather from Sales. She was very responsive and answered all my questions. Heather was on top of the whole process and very professional throughout. Alex did a great job measuring everything up at my home and helped move the project along in the right direction. Roger and his install team did an excellent job. Roger insured that everything went according to plan and they even cleaned up after themselves! Overall great job by ECG!
My experience was amazing. I would highly recommend Todd and his company to everyone. They did everything as promised and in a quick time frame. We have been remodeling and they are the only company I would give 100 percent satisfaction. Would use them again and recommend to everyone.
Great experience! Elena is great to work with! They have the best prices around and a super fast turn around time. They strive to meet deadlines in a timely manner.
I found the personnel at East Coast to be courteous and professional. The whole process was done quickly and professionally. I ordered the countertops on Thursday and they were installed the following Wednesday. Their installers did a good job of fitting the tops to the cabinets and they look great.
Sales was no pressure and very helpful installation was very well done I am very happy with my new counter tops . I would recommend easy coast granite
Excellent experience from start to finish. Yuriy was our sales representative and he made the process very easy from start to finish. Our quartz countertops look stunning.
I recently renovated my kitchen and used East Coast Granite for countertops! My neighbors highly recommended them and I decided to try! Elena was helping me to pick perfect quartz color to go well with my kitchen design ! I am extremely happy with results and will definitely come back for my bathroom tops!
Quinesha was wonderful to work with throughout the entire process along with the template guy and installers. Fast to respond, always willing to meet and a pleasure to have meet. Small issue which was quickly addressed and taken care of and final product is beautiful. I love my new vanity and would reccomend contacting this crew. Thanks for all your help along the way.
We worked with Quinesha who very helpful and made the process quick and easy. All the details were clearly laid out and our small project was done perfectly. Would absolutely recommend or go back for future projects
We had a great experience with ECG! They had a great selection and a lot of remnants to chose from. Quinesha was so helpful and friendly. She was involved every step of the way.
We had a great experience with a friendly staff and professional installation. The marble that was installed around my fireplace is beautiful. Quinesha was informative and checked in to make sure all work was done to our satisfaction.
My experience with Quinesha was great. She was knowledgeable and super friendly. She made it a simple and enjoyable experience! Go see her at east coast granite!
We has a lovely time at ECG. They had a wide variety of selections to choice from. Quinesha was very nice and professional while she showed us around. Great experience!
I was very pleased with Quinesha who was very responsive and gave us a quick quote and information on the materials. We did not move forward with using the company so I cannot speak for their installation and products but their customer service was wonderful.
Working with Quinesha was amazing. She’s such an energetic and knowledgeable person. I would recommend working with her and the company.
East Coast Blew the ball out the Park. This Company was most responsive. The job they did was a gamechanger. Cheaper than Most Counter Tops and breathtaking when done.GOTTA GO GRANITE with EAST COAST GRANITE!
My countertops and backsplash look beautiful! Julie is the best granite lady in town! Very reasonably priced, and installed in a timely manner. Very professional installers as well.
We asked for a quote and recieved it very quickly. They have great customer service and are very friendly!
Elena and her crew were wonderful to work with, helped me stay within budget, plus I was also able to pick out the slabs that my kitchen counters would be cut from. Once installed they were beautiful but the island had a natural crack in it, which occurred from the quarry, but even though they didn’t cause the crack, East Coast granite replaced the countertop with a comparable piece and everything looks great!
We needed a piece of marble for a shower bench. After reaching out to several folks, Quinesha was quick to respond to us, and we got the beautiful piece we needed quickly, and for a great price. She kept us updated on when it would be ready and we appreciated that. We got the piece we needed within 24 hours and can’t wait to install it! Thanks Quinesha!
I know purchasing stone can be difficult. I needed countertops as well as a matching piece for for my shower bench. Because I was working on two different time frames with my shower and cabinets, I needed my stone cut at two different times. Other stone companies were making it very difficult for me. But when I finally found Daryna at East Coast, she was able to help me find exactly what I needed, accurately detail the pricing, and set up an appointment for measurement all within an hour. She made it so easy! Daryna’s communication and follow through were top notch. Install was a breeze and I couldn’t be happier. Highly recommend!
The guys here were so kind, helpful and PATIENT with me and we were able to find exactly what I was looking for! Thank you East Coast Granite! It was a true pleasure!
If you want the most knowledgeable person in the countertop industry, then call Julie Alfred at East Coast Granite! She is the absolute best. Your countertops will be beautiful, match your kitchen perfectly and be installed correctly for a great price and in a timely manner! Very satisfied with their work and her attention to detail and customer service!
We ended up using a different granite supplier due to time constraints - however, the 5 start review is for Quinesha, who communicated with me very well throughout the process. I’d be happy to contact her again for the next project.
I won a vanity top and sink and I’m in love with it thank Quinesha for helping me pick out this top it’s amazing y’all continue to do great work I will definitely be a future customer again 😁
East Coast Granite came highly recommended to us and Quinesha was very friendly and provided me with a lot of helpful information on all the different types of things we could do with our kitchen. Definitely looking forward to doing business with them!
Had a great experience with East Coast, Heather was great at leading a first time granite buyer through the process! Picked granite from CRS and East Coast did the rest! Seamless process, from the template crew to the installers. Very pleased!
Quinesha was so helpful, I went there not knowing what it was I wanted exactly. She was great, and very patient with me, she showed me just about every option they have until I made a decision.
Great selection. Professional installation. Fair prices. Highly recommend!
This is amazing place if you want a beautiful and good quality, perfect finished countertop and the best of all is the short time to cut, finish and delivery.Nice people
I loved working with Julie at East Coast. The first time I talked to her on the phone she told me not to worry, that she could find something in our budget that we would love. I told her I knew nothing about choosing a stone or the whole process of things, and she said people in the industry refer to her as “the countertop lady” because she has been in the business so long. I would definitely say she has earned her name. She listened to me, took down the selections I made, and so sweetly priced them...and when they were way over our budget, she had just the right stone picked out for us. Why didn’t I just wait for her to give me choices from the beginning? She had already listened to me and knew exactly what I was looking for. Our marble countertops are beautiful. The guys in the shop were so nice and did a fantastic job with the layout, avoiding a flaw in the stone and doing it without any seams...something we thought was impossible. Can you tell I’m thrilled with our countertops? East Coast Granite did an fantastic job. I would choose them (and Julie) over and over again! Thanks to our contractor, Thomas Evans Custom Renovations for referring us to them!!!
ECG guys were a pleasure to work with. They always stayed in touch and made us feel comfortable about the whole process. Can definitely recommend Elena and the installers, theyre really experienced.
I was very disappointed with the customer service I received from East Coast. I was told that I would have to have my sink at the time of template. Once Nick came out to template, I was told that the sink also needed to be mounted. I felt that I was unfairly charged with the $150 trip fee.I also hard a time contacting them in general. I felt as though I was pestering them to get some answers and that just didn’t feel right.Once my counters were installed, I never received a follow up call, and my credit card was charged. It would have been nice and respectful to have had someone contact me before they charged. I would not recommend using East Coast.
While shopping for granite countertops recently we worked with Quanisha at East coast granite. While we didnt go with her company we found a different material we liked somewhere else, Quanisha was very easy to work with and accommodating. I recommend getting a quote from them and looking at their selection.
We thoroughly enjoy working with East Coast Granite for all of our countertop needs for our homebuilding/remodeling business. From the sales to the installation, we receive excellent service from East Coast! Have enjoyed the years of service from them, and we look forward to many more years working together!
I have been using East Coast Granite for over 3 years as we are licensed SC contractor. I have had nothing but excellent service from the guys here in Charleston. They are on time...they install fast efficient...and they never make mistakes! I have used other granite stores in past and left them when East Coast came to Charleston.
Great places to do business with my father Benjamin Davis had his kitchen redone and was referred to this company by Quinesha Kirdyashkin which he loved great customer service by Quinesha and heather they had the best prices we found and did great work we ate so happy we choose them for the job
I recently left a review and was accused of not being a customer. I was very much a customer and worked with Todd Hagy. The fact that no one remembers me, just reinforces the fact that East Coast is about quantity and not quality of customer service. I would not recommend this company and they unfairly charged me with a service fee and never followed up upon completion and went ahead and charged my credit card.
Absolutely terrible service. Still haven’t finished the work they contracted for. Wrong sink, never sealed anything, forgot parts of the counter. More importantly they don’t return phone calls. Halfass workmanship for sure
Great work fair pricing? These people work to earn your business!
We had a great experience with East Coast Granite. Everyone was very friendly and professional. They treated our home as if it was their own. I would recommend them to anyone.
Best place to work. I proud to be part of this team and work with this people.
The tops in my bathrooms supplied and installed by East Coast Granite have permanent swirl marks and tape residue from fabrication. According to East Coast Granite, the swirl marks are from protective packing used during transportation and shipping of slabs. East Coast Granite delivered and installed these with this defect anyway. The adhesives used during fabrication were too sticky and embedded themselves in the marble top. There are permanent tape residue stains resulting from improper fabrication techniques by East Coast Granite. East Coast Granite was unable to remove these unsightly stains with buffing. I do not recommend East Coast Granite. Im left with expensive marble tops that with ugly swirls marks and residue staining.
UPDATE: In response to East Coasts reply to my comment. If an email address is provided or a representative would have ever responded to me I would be happy to show you a copy of our signed contract with your company information clearly shown on it.ORIGINAL COMMENT: The only positive point through this experience was the installation and templating crew performed great work and were easy to work with. The granite itself was supplied through Cosmos Granite and Marble and not East Coast Granite. East Coast Granite personnel barely communicated with us during the process and informed us of incorrect information which the installation and templating personnel clarified and worked with us on. From the time we put down our deposit to having granite installed, it took a full month, 8/20/18-9/19/18. Our granite was not purchased on time by East Coast Granite, which pushed out our install date, they did not obtain out slab till after our template had been taken almost a week prior, install was well beyond the guaranteed 5-7 business days and caused a huge inconvenience to us as our original countertops we taken out as well as our sink, which left us ill-equipped for multiple weeks. The point of contact in the office we had took over our account from the one person who was able to help us during this process (Todd) and then did nothing with our account and then left the state, havent heard from him since. Even after talking to the head of the office about our issues, nothing was done, no apology or anything. We have been trying to get in touch with corporate and no one has responded to us. I do not recommend East Coast Granite to anyone. I suggest going to Cosmos and having them recommend a qualified installer.
We spent days shopping around and getting estimates before we found these folks. Great price and timely, personal, professional service from start to finish. Stacy Hardee Andrews, SC
What’s worse than a company than provides horrid service, lies on their online website (every time I asked why they said “oh that’s for the upstate”), takes your deposit and doesn’t order the actual granite (and the individual that took our deposit just up and left Charleston without telling anyone ).......a Company that goes online to trash the customers (saying online we weren’t even customers in the first place even though we have overt evidence) that ended up still spending thousands of dollars with them......that’s east coast granite. A literal sh*t show. Do not use this company.
Todd Hagy was great to work with, knowledgeable and made the entire process very easy.
Very dissatisfied with their service. I will never recommended them to family and friends.Our bad experience started in the showroom. We were told to draw the dimensions of our countertop, but not told to draw the sink we ordered. This caused problems with the time line for delivery, etc. On two separate occasions, I travelled to their Moncks Corner warehouse and was either mistaken for someone else, or given the wrong product. When I told them my countertop didnt include a sink, they tried to charge me more. My deadline for delivery was pushed back three times. When we finally received the countertop, the sink was not fixed to the countertop, so we have to do this ouselves. Very dissapointed in final product!
Great costumer service and exelent granite job
Good prices, my project was completed within a week.
Good place to have your granite countertop!
Do not recommend.
The best prices and quality
Fast, nice, and professional.
Granite depot put new countertops in for me end of 2020... They were so professional and when they left you didn’t even know they’ve been there they’re clean up was perfect. I love my new countertops!