My wife just called this morning and was treated very rudely for simply asking a question regarding her transmission oil on how to get it checked to make sure the fluids are ok due to the transmission being sealed. The rude man that stated he’s been working there for 19 years was no help at all his customer service was horrible replying back to her as if she was annoying him so my wife hung up on him because she had enough of his rudeness. This is very disappointing and should not be tolerated simply because of his so called “Seniority” I truly hope this review helps someone else in the future. I will also be contacting corporate because I’m disgusted..
They rebuilt my transmission for my 4×4 and I had to take it back 3 times for failure. The 3rd time they gave me another story after paying them $2500.00 all of a sudden, now I needed a transfer case. I had to pay them an additional $700.00 They shouldve known that when they rebuilt the transmission. This shop is definitely shady. Never again
Mr. Bill Gleason provided the most comprehensive quote and best price. He stated it includes sending out the valve body to be rebuilt and anything related to the transmission except for the body mount which if needed would be about $75. He said he offers 3yr unlimited mileage warranty at his shop - any other AAMCO would honor to 50K miles. Also if you dont opt for that warranty the 12Kmile 12month warranty option costs $500 less. Called multiple places and this one appears to be the best value.
I woke early on a saturday for an 8am appointment. I sat at the location for about 15min. The owner of the garage next door came and told me the tech had called out sick.I called the owner or manager Bill. He told me he didnt have number to call me. He said he would call me monday to reschedule. Its been a week havent heard from anybody. I understand theres alot going on right now covid, lockdowns, holidays. So i hope every one there is ok. If they are i think a 15 second phone call to let me know whats going on would have been appropriate and proffesional.
The owner Bill is very rude and unprofessional. I will not recommend this place.
I attempted to make an appointment here but I canceled and made a new one with one of their competitors. After making my appointment online I received an email from a personal account, with a personal cell phone number, in a format reminiscent of a preschooler’s Christmas list in crayon. When I talked to Bill on the phone, he was creepy, gross and disturbing. AAMCO should pull this franchise to avoid any lawsuits that these creeps have, currently, or will cause and if you’re a female you should not under any circumstances give them any of your information.
The owner was very rude and disrespectful
Mr. Gleason treat you like one of the family. His staff is very knowledgeable. The price is reasonable. And he stands behind his work. Ive been dealing with this company for over 15 years. In all those years I have never had a problem.
The customer service here is on the top of my list on mechanic shops, had the wonderful pleasure of doing business with Bill his just great. Bill did a transmission repair for my 2006 Acura TL along with other services that you wont find any price better than this one, plus a done deal 100% eyes closed. From now on,i Will not do business anywhere else just AAMCO and ask for Bill. SUPER EXCITED with the work on my car. Recommend to everyone having car issues with transmission.
Well the job appeared to take muck longer then I was told it would take.
Terrible business,very poor quality work. Dishonest business ethics. Mechanics are very inexperienced,lack of knowledge in repair. 6 months after transmission rebuild transmission broke again. Took 2 weeks to get vehicle finished. They completely damaged my exhaust. Then they deny any responsibility to fix exhaust.
Did awful work on my friends jeep wrangler
Did work in excellent time. Finished when promised. When a problem arose during warranty period took vehicle promptly and fixed issue. Very trustworthy.
After 3 failed transmission rebuilds and my car being held for months at a previous Aamco, this one actually fixed the problem and it only took a few days instead of months. I highly recommend
Very rude and arrogant! For built in transmission used asked 8000$!!! Where other shops asked 2K!NOT RECOMMENDED!!! Be careful!!
Very knowledgeable staff, good prices. See brandon hes the head tech there. Has great used cars also..
We need more people like Mr.Gleason when it comes to dealing with customer, when you go to pick up your car,he has no time to waste talking about the problem of this car cause he knows that this problem has been fixed already,he instead takes time to treat you as a friend,a family. Keep up the good work!!!
What a pretty good honest hard working shop. Quality work and the always value there customers.
Dropped vehicle off but it was a good experience no issues helpful
Great customer service
Have used this shop several times over the years and I find them to be fair and reliable.
Best service at any aamco ever!! Thanks guys
They will try to get u would not take my car truck or bicycle there
WORST experience in all of life dealing with any business place. Took car in for check engine light, stalling and sudden acceleration. Transmission was supposed to be rebuilt;Took it back 3 times in 3 months - problem still persists. Business owner was abusive, belligerent, hostile, rude, aggressive... We had to call the police when he told us to get out of his shop. When they came, he told them to get out also.ILL NEVER, EVER DO BUSINESS HERE AGAIN, EVEN IF SOMEONE PAID ME!!!
Owner was super accommodating. Great service.
Bill, the manager, is a classic. He knows transmissions and provides good customer service.
This aamco is the Worst ever!!! the guy at the front is a complete dick! I will never come back here again.
Great service!
Fantastic