I bought a Cadillac from yous and its been less than your warranty states 3 months or 3000 miles. Lets see if you do good business or not. I paid yous close to 9000.00 the car was hardly driven and I put more miles on the car bringing it back to yous to replace the auxiliary water pump. The check engine light came on after you say you changed the water pump and I take it to auto zone same code. I take it to a Cadillac dealer and they say the auxiliary water pump was never changed. I dont know what games your playing but I sat there for 4 hours or more and yous did nothing to the car but unplug the battery and reset the code according to the Cadillac dealer. I dont expect you to give me all my money back but call me and take your car back and give me some of my money back so I can buy another car. I call you, you say youll call me back. I leave msg no one calls me back. Lets make this right Bc everyone isnt going to just walk away and get beat. Some MF will die over principal. I look forward to hearing from you and Ill update and let ya know what happened or you might be reading about me in the newspaper.

Been coming to New Concept for car maintenance and repairs for more than 5 years now and have never been disappointed. With other mechanics, Ive been cheated to thinking State inspections cost over $60, oil changes for $80-$100, and simple repairs for many hundreds. Mike, the mechanic, has never tried to sell me anything that was not immediately necessary. In fact, Mike is the only mechanic Ive ever encountered who has told me on multiple occasions that things were OK and could wait. Honestly, just ask for Mike. He is the only mechanic I trust, so much so that even after moving to Drexel Hill, I still go to Mike for everything.

DO NOT PURCHASE from this place. They took 10k from me and the car ran for only 2 weeks. They told me they couldnt do nothing for me if I can give no star I would. This place should be shut down. I made reports to the better business bureau. Low down dirty bottom of the barrel scums!!

Wow where do I start? If I could give 0 stars I would please dont ever shop for a car at this used car dealer I bought a truck from them years ago it was a good truck Ford Ranger I came back and bought another car it did not have air conditioning it did not have he it did not have oil we did not have breaks horrible place to shop for a car never go there please heed my warning dont ever shop for a car here

I had a very good and fair experience having a minor repair and inspection on my truck. I read the negative reviews but I only have good things to say about my experience!!

We purchased several vehicles from New Concept. We have been very pleased with their honesty, integrity, and knowledge of the vehicles they sell. Good people.

CHEATERS!! I BOUGHT A USED LEXUS FROM THIS DEALER. NICK DID NOT GIVE ME GOOD KEY WHEN I PURCHASED 15000$ CAR.NOW ASKING FOR EXTRA $100 FOR GIVING ME KEYS. NEVER TRUST THIS DEALER.THEY ARE NO 1 LAIRS & CHEATERS.NEVER BUY ANY VEHICLE FROM THEM. I AM THINKING OF FILING POLICE COMPLAIN AGAINST THEM.

I just purchased a 2009 MDX from new concept cars, I love my MDX and the people was very friendly

5.0 star rating6/10/2013One of the best shops in Norristown. I wont take my Dodge Ram anywhere else. Always takes care of me. Whether its a oil change, alignment or something Major. I highly recommend this shop. Ive heard Kear helping customers out numerous times. Honest, hard working and just a great place to take your vehicle.

Just bought Lincoln navigator a the service from all 3 men Nick, Mike and Joe was great good deal a helped us get what we wanted

This is one of those dealers that buy broken cars and try to fix them and sell them. Problem is they dont fix the cars at all. Bought a used 06 Nissan Sentra and right off the phone I was lied to. Nick tried to sell me another car for more and I didnt want that, then he lied about how much the interest rate was going to be after running my credit 3 times.Then finally I did the biggest mistake and still bought it since it was cheap. Not even a month later the motor mount and axile broke leaving me with $1000 worth of repairs. Nick of course does nothing since I was foolish to buy from them.If you still need proof of this take a look at the dealer for yourself and see the junk cars in the lot waiting to just get clean and sold. Avoid this place please or you will paying for repairs.

I went here d/t not so great credit. Found a 2004 Hyundai Sanata that looked in great condition. $7500. during the negotiating processes they hid the fact that they were throwing in a $1542. 2 year warranty, and a $2000+ fee from the bank ... and the numbers werent adding up. Got ride of the warranty sucked up the fee from the bank, left. The next day putting gas in it it wouldnt start. Got it to start and 4 days later, it developed an exhaust problem. Also, the inspection stickers expire this month!! I am now taking it to another dealership, to have them inspect it and tell me what ALL is wrong with it. and paying them $105.95 to do it. I will keep you posted as to what I find out. Please dont buy from here!! Have someone check it out, or go to any other place else.11.26.13 Update, They did say it wasnt covered but since I had just bought the car they would fix it for the deductible. They also said they would inspect it. They did not inspect it. So now, 5 days before the month ends, I now have to find someplace to get it inspected and pay for it!! Also, weve discovered that the not starting when you put gas in it is because the purge valve needs replaced. And yesterday it started starting on its own, after I get out of it!!

DO NOT buy a car, finance a car or dont take your car for repair. Do not believe a word they are saying. bought a car from them and in 6 months i had so many issues that i had to traded to another car dealership down the street (battaglia auto) for different vehicle.

Be careful of this dealership, they were very very happy to take my money but do not stand behind their cars. I was looking for a vehicle to purchase for my wife to drive the kids around and I found the vehicle I was looking for at New Concept, after agreeing on the price I agreed to come down (I live out of state) and buy the vehicle. Upon arrival the car wasnt 100% clean, I noticed some bolts that were loose and was a little nervous but decided to take it for a short test drive. I test drove it and it seemed ok, so I ended up purchasing the vehicle but halfway on my ride home the check engine light came on, which after getting my mechanic to diagnose the issue, is going to cost me over $500 to repair. Weirdly, the battery literally died the next day in my driveway (I didnt leave anything interior lights on or anything) also, while my mechanic was checking the engine light he said the vehicle had been in a front end collision which wasnt disclosed. After contacting them several times they said unfortunately there is nothing they could do. If you go visit them, PLEASE TAKE THE CAR TO YOUR TRUSTED MECHANIC 1st BEFORE YOU SIGN ON THE DOTTED LINE!!

Brought a 04 vw Passat from them and then my engine started to cut off, so I took it back multiple times for them to assess the problem, they told me they cant find anything wrong with the car 2 months later my transmission goes out and I also have 3 piston misfires and now my car almost over heated. Dont ever get a vehicle from them. Its a mom n pop business

Ive purchased 4 cars from them and I have never had any issues with them. They are extremely helpful and I will always go there for uses cars.

Just talking to these people on the phone should be enough reason to stay away

I work here

I had the same issues with my chevy few years back i brought from these guys

CHEATERS!! Don’t come to here.