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Big Lots
5900 E Virginia Beach Blvd, Norfolk, VA 23502, United States
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Big Lots
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Em
Review №1

I love that I took all the time I needed and just perused around the store. I am loving that this store has survived C-19. The shelves are stocked full with so much pretty home decor. I purchased my Swiffer Wet Jet for wood floors. I love this machine. The lady at checkout helped me get $5 off my purchase. I am a Halloween freak! I love all things spooky. They have everything to make your Halloween party the talk amongst your friends. Did I mention the store is immaculately clean.

Jo
Review №2

Lots of different things to buy at fair prices but they didnt have what I was looking to purchase!

As
Review №3

Prices have went up. Some prices are unreasonable for the item. Great customer service

ta
Review №4

Love this place ! Bought my couch and recliner and rug from here, paid it off in 6 months and paid no interest fees ! Now where can you do that !

He
Review №5

Never know what you may find here.. at good discount pricing. GENERALLY speaking.... Sometimes you may find some items over discount pricing.... But its rare!

Di
Review №6

Got my basic essentials and more with no wait in line. Gotta love it.

St
Review №7

I like shopping here. Always clean and organized. Staff is always friendly and helpful.

al
Review №8

Love to look for things I never knew I needed.

Ka
Review №9

Really clean, spacious and maintains good inventory. The customer service was fantastic as well. We were helped by an associate named Truck. He was patient and informative. Honestly, it exceeded my expectations.

Ch
Review №10

I have always enjoyed shopping at Big Lots. Wish they would have stayed at Chimney Hill.

Wa
Review №11

Came out with this wonderful recliner.Very comfortable and affordable.

Mi
Review №12

Since this store has moved from Princess Anne Rd to its current location the quality has come up quite a bit. The location is a little bigger than the old one so things are not as crammed in like the old store. Things are easy to find and the staff is a friendly as ever.

Do
Review №13

The cashier Jessica was very helpful. She advised me of things I was not aware of and even saved money in the process. Excellent and professional. So glad to have had her as our cashier. Will definitely be back because of our experience with her.

Na
Review №14

It was ok. Sometimes I can find everything Im looking for, but sometimes I cant. I still like the store. Not crazy about the new check-out configuration, but Ill get used to that.

Pa
Review №15

I always find what I need and then some at Big Lots. One of my favorite browsing places for good deals on every day needs

Ke
Review №16

The prices and selection are both amazing

Ca
Review №17

I enjoy shopping in this store. Any time of the day when I go...never crowded. Customer Service is always helpful n polite...

R
Review №18

Clean store, big selction and polite staff!

Er
Review №19

Was once my favorite store. One of the Cleanest places to shop, but 2 star for the products. Customer Service is Top shelf but again, need better products. Surprise they havent went out of business... But i will still check in from time to time...

da
Review №20

I love big lots hopefully they add the frozen section like other big lot stores

L
Review №21

Love the selection of outdoor tents and holidays decor

Am
Review №22

Went to this location to purchase a patio set. My mother and I browsed the store and when we were ready, asked for assistance. We were told someone would be right over. Over 15 mis passed and no-one came to help us. there were to employees at the cash register. one helping a customer, the other standing there just looking. so we decided to walk out and take our money else where. As we walked out the store they just stared at us, did not speak. I hate bad customer service. we ended up going to another location in Chesapeake and the service was absolutely amazing. Ill never return to the Janaf store again

Jo
Review №23

Found what I havent been able to find anywhere else, pool filters!

Ch
Review №24

Always a great selection.

Ca
Review №25

It stink!! Nothing on the shelf.

Vo
Review №26

Fantastic. Found hand sanitizers, alcohol, toilet tissue, all at a reasonable price at a time when other stores had run out.

Fa
Review №27

Love Mickey selection was great

Di
Review №28

Great location. Clean store. Great customer service with a smile with a mask. Kellie was awesome. She found a local store with the merchandise I was seeking. She placed my safety first. She went above and beyond her duties. I will visit again real soon and tell my family and friends.

De
Review №29

I like big lots but when I get my eyeshadow there is usually a bunch of busted eyeshadow pallets

Mi
Review №30

Clean store, well stocked, friendly staff.

Da
Review №31

Went in to find and pickup a car vaccum that they had on their website. Asked an employee and bless her heart, she actually went in the back to find it. Took a bit and she had to take my name and number to check later after looking more. Will definitely shop at this location again

Ch
Review №32

Big lots has some okay cheap items and some items where they price up the dollar a little bit. But its a great store. It will never really break your wallet nor your budget.

Ma
Review №33

I love Big Lots,but they are a bit over priced on a lot of their things. But I still like going there cause I can get some good bargains,and everyone is very friendly and helpful.

Me
Review №34

Big lots still up and running smoothly conditions normal wear your mask

Ke
Review №35

The salesperson and cashier were very friendly and very helpful and courteous and showed me what USB cord to get for my cellphone

sa
Review №36

Helpfull staff, like above and beyond.

Ra
Review №37

Just your standard, run of the mill Big Lots. Not really much going on. Lots of other options in the strip mall they are in.

Gi
Review №38

They have most everything you need at affordable prices

Ch
Review №39

Solid selection, good prices. Only reason for not giving five stars is cleanliness, but its not nearly bad enough that I wouldnt go back.

Kn
Review №40

Expensive lol jk love it

Le
Review №41

Ive been in Big Lots from coast to coast and this is the best organized store I have see. Acalades to the management and team.

Mi
Review №42

Took forever to get any assistance. Didnt have the mattress on display and told me to go to another store, they had four. When I got there, the other store had zero. Big run-around dealing with Big Lots.

Mi
Review №43

Found exactly what I was looking for at a great price....after multiple stops...next time BIG LOTS first...thanks

Je
Review №44

Great place to shop good prices

Pa
Review №45

I love going to big lots for home needs, but now there verity has changed since they have gone to broyhill. Not that broyhill is bad, but when they had a verity of curtains now barely any.I will say the employees are very nice.

Ma
Review №46

Disheveled since my last visit. Low stock on many items

Ge
Review №47

Enjoyed shopping there good customers service

An
Review №48

My experience was wonderful cashiers were very pleasant

We
Review №49

Good prices. Decent selection. They need to fill a few more shelves. Theyre getting back. The struggle is real.

Sh
Review №50

Love this place when I want to get away from the crowds at the big box stores...such a pleasant shopping experience. And prices are reasonable 👌

Ch
Review №51

Great customer Monday! Very friendly environment.

Je
Review №52

Great deals and friendly staff. Crowded! Had to wait a while in line.

Li
Review №53

Cashier was very nice. Such a nice change to be treated nicely.

ca
Review №54

I love this store. The costumers service is amazing!

DC
Review №55

Very clean, neat and well lit. Much better than Ollies

L
Review №56

We were returning a two seat sofa purchased for a senior home. Sofa was fine, but home situation changed. Return went smoothly. Furniture department was extremely helpful. Very happy with the service.

Ed
Review №57

Very clean store, associates very eager to assist with any questions or if you need help locating a product you dont see.

Mi
Review №58

Walking distance from work convenient

St
Review №59

Clean store great prices

Ch
Review №60

Love the store

Da
Review №61

Always love finding good prices.

My
Review №62

After going to 3 stores and finally getting to the one I was told to come it. I get to store number 5337 and talk with a team leader name Michelle. She tells me that they only have one item left and that it’s for someone else. I then tell her that I was told to come to this store and she said that’s not her problem. This store is so unorganized and unprofessional!!! I ask to speak with a manager and she said I am the manager. Thanks but no thanks I will no longer shop at any Big Lots!!

Fr
Review №63

Good sales and variety itemd

An
Review №64

Great prices and assortment of products

Sh
Review №65

One of my favorite discount stores with hidden gems. You never know what you will find. Good prices and great selections.

M
Review №66

I really like it here. Great deals. I just wish the lines would go faster. Nice cashiers, but slow as molasses.

De
Review №67

First time in a Big Lots, very clean and spacious. They even sell furniture!!

ju
Review №68

Great 👍 👌

MA
Review №69

Very neat

Th
Review №70

I will assume that anyone who said her knows that it is a bit of a dump... That being said, the employees are nice and they do have a deal or two

Ma
Review №71

Usually pretty good prices on everything from groceries to furniture. You never know what youre going to find there, they even have a seasonal section. Staff is usually friendly and helpful. TJ was definitely the exception, he was very pleasant and professional, and he went above and beyond as far as customer service is concerned. I say this being someone who has worked with the public all my life. The Janaf store is lucky to have TJ there working for them. I will be asking for him next time I go in.

Pa
Review №72

This store was very clean and neat. Everything was in thre right places. The prices are really great. They offer layaway and the furniture quality is good

Ro
Review №73

Had everything I needed and some. Staff was very professional and friendly

No
Review №74

Amazing customer service from the furniture department, the two ladies were covering the 6 different customers without a hint of complaining. Came in like an hour and a half before they closed and they still rocked it. Even hand-trucked it straight to my truck on her own. HUGE props to Melissa and her manager 10/10 give them a raise.

Ja
Review №75

Usually a good place for discounts but lots of empty shelves today and there entire frozen and refrigerated section completely empty :(

Ja
Review №76

The employees were polite. They had a wide variety of items and we were able to find everything we went to buy. We were in town on vacation and needed a few items we forgot at home, including some towels.

Ro
Review №77

Love this store.. Jessica the sales clerk is ever so helpful. She helped me pick out a cell phone charger for my phone

Ja
Review №78

The service was great

Ad
Review №79

Everything has good prices

Ro
Review №80

Great customer service

Pa
Review №81

Love Big Lots, Great prices & Deals 😁😁😁😁😁

Su
Review №82

I wonder how this store stays in business. It offers a reasonable variety of items. Seasonal items are my interest and there are lots of spring and Easter items right now ( Feb 3) However, most times the store is empty of customers. Not sure why,

NA
Review №83

I love this location. Perfect amount of space. Everything is spread out and easy to find. The shelves are well organized. The staff is helpful and friendly...keep up the great work and you will keep customers

Lu
Review №84

Victim of a terrible shopping center, but this Big Lots is always clean and organized. Have always had a positive shopping experience every time we’ve gone here.

Sh
Review №85

I found the fire place I wanted here. They took care of us. Good customer service

Ch
Review №86

Really like shopping here. Love to wander around. Tons of stuff neatly displayed. Huge variety of home goods, gifts, foods, etc. Clean and organized.

Ad
Review №87

I like to shop here, they are better than the Princess Anne location that got shut down last year. They are clean, organized, but a little limited on things. I remember they used to get various clearance rack items, and now they are just a specialty and convenience store.

Ri
Review №88

It was the ONLY place I could find the containers I was looking for. I found those here for less than $5 where as they were $36 online.

Rh
Review №89

Much improved over the original store in Arrowhead. Facility is bright, clean, spacious and well organized. Parking is better. The old spot was just that....old. It was time for a refresh, and this is it.

Ra
Review №90

Found what I was looking for went to 6 furniture stores

Da
Review №91

Cheap furniture!

Va
Review №92

Big Lots is great for household items. I do like it for cleaning item and not pay the high prices of the grocery store. I did like Big Lots when it was messy better, but its ok neat and clean and renovated. Enjoy Big Lots.

Lu
Review №93

Very Happy!! I return my my 10 ft. x 30 swimming Pool, I had bought weeks ago, even though I threw away the receipt cause I was set on that price $87.99 for the 10 ft. Had no intention to return it until I saw this Awesome deal! so, I was scrolling on the Internet and came across store that was selling a 12 ft.x 30 pool for the same price as the 10 ft. so I could not pass up that deal on the 12 ft. Pool. I Love Big Lots,! Great People!

T
Review №94

Good prices and good selection

We
Review №95

Great place to shop.

Lo
Review №96

This store in janaff is terrible RUDE staff has absolutely no customer service skills.

Xo
Review №97

The people who work here are polite

Pa
Review №98

Very clean organized very satisfied a good price

Da
Review №99

Big Lots is great place to find bargains. They also have Big Lots credit card and rewards card

Dr
Review №100

It was kinda bare in there, but it was very clean!

Information
39 Photos
100 Comments
4.3 Rating
  • Address:5900 E Virginia Beach Blvd, Norfolk, VA 23502, United States
  • Site:https://local.biglots.com/va/norfolk/5357?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 757-278-3474
Categories
  • Discount store
  • Furniture store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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