This public storage has to be one of the most professional storage units in Norco. I have had a unit there for 2 years. The person running the show, is Daisy She is very attentive to your individual situations and storage needs She has helped me out tremendously while Ive moved things in-and-out of my unit And always with a smile.. I highly recommend using this facility if you need to store anything. Oh by the way the rates are very competitive better than my other public storage units that I currently have. Id like to give a big shout out to Daisy personally and say thank you for helping me through the years
Really informative employees here. In particular I really appreciate all the help I got from AJ. She answered all of my questions about storing at their property and was overall very helpful. Keep up the good work.
Great location, great rates and the manager Daisy is very nice and always helpful with any questions.
Excellent storage facility, always clean. Daisy is very nice and friendly, she’s always there to answer questions or help in any way she can. Highly recommend anyone looking for a storage facility to give them a shot.
Very convenient and easy to access, love their new public storage app to access the gate, Daisy really helped me find the space I needed
Will great customer service, nice man helped me out everything went well totally recommended
Just wanted to give a 5 star for Daisy at the Norco Public Storage on Hamner. From day one she has been great, since the begining with giving me best price around and has all been there for all my needs. Thanks Daisy and public storage
Daisy is amazing always thank you
Its very clean, Will and Daisy are very helpful and nice.
This location always has the best customer service. So far Denise has been the one to help me out and she had been always professional and friendly. She’s funny too and make the process easy and comfortable to me. She explained everything to me so I could understand about the spaces and policy. Strongly recommended to friends and family!
If you are looking for a storage this is the place I recommend. The employees are always so friendly and nice.
Amazing customer service. Denise is always knowledgeable and very friendly and funny lol
Daisy is so sweet and an amazing employee the company is very lucky to have her
Made reservation on-line for a 5×10 and they said they would hold it for two days, but when I want the next day to play for it & move my belongings into the unit they told me they rented it out already to someone else who had walked into the office located on the premises. They said it was on a 1st come 1st served bases. Now correct me if I m wrong but if a reservation was made in advanced for the 5×10 with a 2day allotted hold on that unit which was D-10to come in to sign agreement and pay on the unit. Wouldnt the one that reserved it 24hrs prior to them renting it out to the Walk-in been the 1st come 1st bases to rcieve the chance to move into the unit.SO HEADS UP TO ALL THAT DARR TO DUE ANY ON-LINE RESERVEDSTIONS
Wonderful experience when renting at this location.
I store in another state but come to pay my bill here every month and both Denise and Daisy are very helpful and answer any question I may have.
Very good
Daisy is such a pleasant person and really goes the extra mile to make sure you get precisely what you need. Good prices and great customer service. Thanks again Daisy!
Hector made my transaction and rental really easy and fast. He was very friendly and helpful.
Grate experience. The associate Milan was very helpful and kind when I made my payment. Thank you so much for making things easy for me.
Hector and daisy gave me 5 star service and were very helpful
3 robberies this week at this location. I came to my unit on Black Friday to find It broken in to along with approx 10 other units. Our items were all over the hallway. I called the police and they took a statement. PS District Manager Fernando showed up & said He was aware that our units were broken in to on Thanksgiving but because it was a holiday he didn’t go to the facility, no explanation on why I wasn’t called and told my unit was broken in to. I just randomly showed up to drop off some things and walked in to find boxes thrown all over and torn open.PLEASE do NOT rent from them!! NO cameras at their location. They put ALL the responsibility on the insurance company to cover losses. and they took NO steps to protect our things once the items were all over the hallway.Norco Police have assigned a case number for all victims. Call them to file a report if you were robbed
Denise had exceptional service. VERY helpful
Manager Daisy is always so helpful and sweet. Highly recommend this storage facility.
Daisy is polite and really goes the extra mile to get you the best deal! Thanks Daisy! I’ve already told one of my coworkers about your facility and he plans on moving good things over there next month! Customer service goes a long way 😊
Excellent service from Lori & Fernando !!! :)
I enjoy the friendly service; Daisy is always helpful and friendlyShe has a great understanding of her job. More employees should be as accommodating as she is. Daisy is awesome! 🤗 However, they work on lowering unit prices that will be great.I have been at public storage for over 1 year and the service is awesome .The facility is clean and safe.I never worry about my items being pilfered.
Great place ! Milan is ALWAYS so friendly. The facility is clean and well kept.
Awesome Staff!! Helpful and approachable I can’t believe I got what I needed for my belongings at such a great price. I was sold immediately. I recommend them to my family n friends.
Daisy is Awesome! I needed to get a storage unit, reserved it online, I had a call back from Daisy to schedule the appointment to come and decide what size unit was going to work best for me. Daisy was very friendly and helpful... once I got there I was greeted with a smile and I noticed how clean the office looked and smelled, you can tell she takes pride in her job. Daisy was able to work with Fernando the district manager to get me a great deal and together we figured out what size would work for me and was able to start moving in about an hour later...The whole process was fast and easy. Thank You Daisy for all your help, its much appreciated!
Tony was a great help. Very polite and informative. He made the process simple and easy.
Great energy from staff, Denise was very helpful and nice
Facility is very clean!!! I’ve never had a bad experience with Daisy she’s a very good employee !!
Tony Love was amazing to work with. Very patient and knowledgeable. Definitely recommend him.
Daisy is very helpful and was able to answer all my questions!!
Thank you Daisy for such awesome customer service and being so knowledgeable. Very clean facility and is secure. You do need to buy the lock there because it’s a unique type but well worth it to make sure my items are safe
Sadae is the best! immediately felt comfortable with the decision to choose Public Storage because of the great customer service I received from her. She was pleasant and friendly right from the start. I would highly recommend this place to anyone.
AwesomeThank you Denise Valdez...
Like pretty much everyone else, I had Daisy assisting me. I reserved a spot online, I dont know if it made a difference or not but it was all ready to go when I got there. Walked to the unit, inspected it, and handed me the keys. Paperwork was relatively quick signing on an iPad. I hope the check out process is just as easy!
This place has fantastic customer service! I was helped by Anne she was very helpful with my storage selection and answered all the questions I had for her. She made the process very easy for me and was very friendly the entire time. She showed me a storage that was clean and up to standard. Looking forward to storing my things here with confidence. Thank you Anne!
What a wonderful experience I had here at public storage. Daisy was wonderful and very knowledgable and helped me get the right size unit I needed. I even got firsts month free which was a plus. The staff is very nice at this location since I have been here they greet me every time I come and go. I appreciate you guys over at public storage and thank you for everything
Daisy Flores & Aaron Freire were amazing and great they went above and beyond and mentioned to me about a one time fee waiver. For a late fee. There customer service was 5star. I would highly recommend this property. They mentioned the fee waiver might work but no guarantee. Just the nice part of mentioning.
Tommy and Daisy were wonderful with helping with my storage needs and the service was great
The customer service at this storage facility is very professional and makes me comfortable in leaving my belongings here. Jess makes sure that you are well taken care of and is ready to assist you in any way that he can. I would recommend this facility to anyone because I feel secured that my property will be well looked after and the customer service makes you feel right at home.
Daisy is the best. Always service with a smile. Great place for storage with a professional staff
Daisy was the one helping me. I needed a storage unit pretty last minute and was able to reserve it which was nice with no pressure or obligations. Excellent customer service and helpful with any questions I had. Great prices and liked that I was able to use my renter insurance.
Love this place Daisy is very informative and polite!
Excellent customer service. Would highly recommend this storage facility.
Highly recommended this place. I’ve dealt with both Daisy and Tommy over here at Public Storage in Norco and every time I’m happy with their professionalism and great attitude. It always seems like they genuinely care about my needs when I come in. Whether it’s finding me the best deal possible or something as small as opening the bathroom lol they always treat me great. Oh and the place is always clean when I come by, that says a lot about how much a person cares in my opinion lol
Daisy is very profesional, great customer service...
Great customer service. Monica was very helpful and courteous. Thank You.
I found a really good deal online for a unit. I went to the facility and finish the paperwork for the unit. Daisy was very helpful, she finished out the paperwork for me and made sure the unit fit my storage needs. I would definitely recommend this place to my friends.
Daisy, Denise, and Monica run the property impeccably. Wouldn’t store anywhere else.
Daisy is great. If you need storage come see her! This is a small little gem
Signed up online and went in and finished at the storage facility. Daisy explained what was required and was very informative. Daisy made the process very easy.
This is an awesome place to have your storage needs met! Lori and Daisy are so professional and helped me in more ways than one. Whether Riverside or Norco or in my case both you will not be disappointed!!!
Awesome place Daisy was amazing great service... Highly recommend this place to anyone looking for any kind of storage....
Daisy is so great every time I come in, the facility is always very clean and secure.
This Public Storage is easy to get to and fulfills our needs. The employees are very helpful in answering all my questions and made the move in process very smooth. I was helped by Oscar and Nieshia, who were very kind and accommodating for our move in day.
Daisy was friendly and knowledgeable helped get the right storage for me thank you
I stopped by my storage unit and completely forgot to grab a tape measure on my way out. Michelle was there and improvised for me by taping a few sheets of 8.5 x 11 white paper together. It worked out fine. Thanks!
Jess the property manager is a great guy, always kept me informed, answered all my questions. I have been at this property three years. Always keeps the place clean, always available if I need him. Always happy to see me, or any of the residents. always enjoy coming to the property.
Great place and friendly staff always make me feel welcomed
I only wanted Del Taco but ended up with a storage unit. I think it’s Daisy, very convincing and was actually nice with it!!
Daisy Monica and Laura are always friendly . Property is always clean! You
Daisy helped me with my storage needs and was friendly and very professional. I would definitely recommend storing here because the facility is clean and easily accessible. Thank you Daisy for all your help and patience, I will be recommending you to all my family and friends.
2/7/2017Between Martikas help over the phone and Daisys assistance this past weekend getting my storage unit dialed in, I cant say enough about how awesome these two ladies are. Extremely professional, incredibly helpful and just overall pleasant to work with. Moving is never fun and having this part of the experience go as smoothly as it did, made the process so much easier.Thanks so much! You gals are awesome. :)
Small little storage facility with a great manager. Come see daisy!
Daisy helped me with my storage needs and was very knowledgeable thank you so much
Great staff, Monica is a big help. Very nice & helpful.
I was helped by Michelle. She was knowledgeable and clearly informed me fees. I included insurance for my unit.When I arrived to make payment another employee was just as helpful.Happy with my experiences.
We have been using the Public Storage Facility in Hamner Ave, Norco for over a year and we would like to commend Jess the Property Manager for his great customer service and professionalism. Jess is managing the facility with great care and ensuring tight security. Although we are aware of the frequency of Santa Ana winds constantly posing a challenge and dust issue on the area, we had observed that during the times we had visited our storage unit, the pathways always look clean. Thus far, thank God we have not had any problem. We would like to keep using the Public Storage and hope that we can keep the monthly rent low and not be subject for any increases in the near future.
Tommy and Daisy were such a big help with finding me a space at a great price and made me feel comfortable and secure. Facility was very clean as well
Public storage is awesome, Daisy is so helpful and pleasant. The location is very clean.Daisy explained the best way to pack our unit. I will refer this location for sure
First time renting a storage very pleased with the person who helped us. If you come here ask for daisy very helpful n friendly.
Daisy is awesome! Come see her if you need storage
My experience at Public Storage has been great! The price was affordable with the amount of space I received and Ashley was extremely helpful today with closing out my account! I definitely recommend Public Storage on Hamner.
Daisy could not have been more helpful or enthusiastic about making our experience hassle free and enjoyable! Thank you daisy for everything, very knowledgeable too! Great job
Daisy helped me with my move, it was a very simple process in what could have been a stressful situation. Have been there now 3 months and everything has been smooth sailing. Fair prices, clean facility, and great staff. Thanks again.
The customer service was great. Nesha was indeed a helping hand in assisting me with what I needed. The property was well kept and I will be a continuing customer.
Great location and Daisy the manager is amazing.
GREAT SERVICE BY MONICA, SHE WAS FRIENDLY AND VERY HELPFUL. THANK YOU.
The customer service was very good. The young lady was very helpful with what I was looking for. Daisy was bright and knew what she was talking about.
Just began renting with them today, the manager Daisy was awesome, she was super kind and caring . Pretty cheap prices too !! 😁
If you are in need of storage this place is great and Daisy was so nice
Martika made my first time experience at Public Storage a positive one. Making sure I understood all the paperwork and pricing. She also helped me with my packing supply materials. Im happy that I chose Public Storage.
Everyone, ESPECIALLY Michelle, has been so helpful!!! Weve had to change units twice. The last time, my 84 year old Aunts moving truck was here and she realized her unit would be too small. It was dark, pouring rain and cold. It was 2 minutes after 6pm when I ran into the office to ask if we can move into a bigger unit so we wouldnt have to move all the stuff again. She called her boss and they gave her permission to help us.She is a wonderful and considerate person and its nice to see customer service is alive. Public Storage should be proud to have her as an employee. She is always cheerful. Once, when I couldnt find my cellphone after rearranging things, she walked out with me to the unit and called my phone until we found it under a box!! Can not really say enough of how nice she and the others have been.R. LeinenEastvale, CA
Daisy helped with my move and the service is excellent.
Jess the manager made my experience with public storage very pleasant. He was very knowledgable and helpful. Thanks for all your help J
I usually come to this location to pay monthly bill. Every time I come in there’s a new face, but they’re very kind. Laura anne and daisy are very helpful and kind. Today, Jessica was helpful in explaining my fees and such (and helping with staff names haha). I always have an easy and pleasant experience at public storage!
So far EXCELLENT! The onsite property manager, Jess, provides friendly, accurate and quick check in service! He met me at our unit to show it to us...he even opened the gate for me when I left!
Daisy is so great and helpful, would definitely recommend storing here to anyone looking for storage needs.
Great Place for last minute emergency storage!!! The manager Daisy explained everything in clear detail!! 😃😃😃😃
Love this place. The staff is always friendly and helpful👍🏼
Leanne was extremely helpful in helping me decide what size storage room was good for and my needs. Also what different options I had. Thank u :-D
This location was very convenient for my storage needs. Jess was very helpful & friendly. I would highly recommend this place to anyone.
Great customer service, Daisy was very helpful with renting a storage
Initial experience was satisfactory with good customer service (Katie). Went back a month later to transfer the unit to someone else and thats when everything went down hill. The rep who claimed to be the manager (Martika), was rude and condescending when I simply asked her for proof of the cancellation of my unit. She kept arguing with me showing me on her computer screen, however I wanted a hard copy as proof of the cancellation. Will not go back, or recommend to anyone.
Stopped in to pay a bill and met the lovely Valerie who also informed me that I can always pay online or at any public storage which was great to know so now I can save more time and GAS ! Thanks Valerie 👍🏼
Thank you for helping me out with account jordan