I absolutely understand that its COVID time and everything is getting pricier and more expensive, like household supplies, food, gasoline, building materials, etc. But when you see a storage place jumping their prices not 10%, 30%, or even 50% as some businesses have done, but the Life Storage in Norco, CA have decided that isnt enough and raised their rates to over 100%. That is something I cant ignore. There is nothing being produced, made, or renovated, and its simply the pandemic demand that drives self-storage industry rental rate gains for the business owners for sure. There is a difference between rate increases year after year by a small percentage because of the economic growth, etc, and not taking obvious advantage of the pandemic situation which we are all in. Very disappointed to see Life Storage in Norco, CA using their control of power to benefit their packets with profits for their enjoyment and satisfaction.
Patient staff and very helpfull i recommended this place for sure. Good guys
It was until the number 2 as he said I am the one helping me words and actions cool but left number 1had a 💡 the same month said on a message on restriction acess only business hrs second week in April anniversary every 🌅 in gose the 🌃 fits and it is time for work now 12 hrs from 9 til 21:30 or more went from every to once a week afer getting seen with 🛒 maybe stolen from hoppy loddy same lot the same 🛒 I used too Wash clothes now will not renew contact
After 4 months the rent was raised by 10%. Seems too soon and to much. Moved out. What if the raise it every 4 months?
I just called the 800 number to inquire about any larger units coming available in the next 4 weeks at the Norco locationThe girl who answered the phone was very unprofessional and not very informed, she had no idea what a Norco location was and insisted on me giving her their zip code, then she kept calling it the Hidden Valley location, which it isnt, its ON Hidden Valley Pky in Norco, but eh, I just want information so I keep trying.Then she wants too much information, and I only give her my name and phone number so they can let me know if there is any available units for me in the next 4 weeksI asked her if there were going to be anything larger than the 10x11 that is online right now and she wanted to know what size I wanted, ok fair enough but I dont know what they have and she could have told me what sizes they have that are larger than the 10x11, but no cant do that.She finally mentions a size of a larger unit, not all sizes that are larger, just one, I dont know if thats all the sizes they might have but its all she would tell me about.I tell her yes, let me know if one becomes available, I again gave her my name and phone number but that wasnt enough for a simple call about availability, she again wanted more information that she actually needed to perform the task, the whole phone call was her asking me metrics questions that I refused to answer because it didnt matter if I wasnt renting a unit there and my data is mine, I only share if I want to and surely not to get a simple call back about a possible unit.I dont know what the actual office is like, but this is what happened when I called about this location in Norco so my review goes here.They shouldnt need more than a name and phone number and size request in order to get a callback about a possible unit
Good location off the freeway. Open late.
Mardi is really good at his job. I was shown multiple space sizes and ultimately rented the perfect one. Thank you life storage!! 😄
Love this facility. Marty and Alberto were amazing. They have push carts and dolly for use. Clean storage facility, would highly recommend.
Facility is one of the cleanest I ever stored with. Great gate hours and office staff was great. Very humbling experience.
I wanted to share my experience. I was looking for a clean storage facility and was very happy I found Life Storage. I did not make a reservation, came down, and the staff helped me find the perfect storage for me. Was in and out in 15 min 👍
I just moved out but enjoyed my stay with Life Storage. Great company and clean facility. Will be coming back if I need storage again. Thanks guys
The guys Marty and Alberto made renting storage very easy. They were easy going and had great customer service. Best storage experience yet.
Glad I found this little gem. Their strong online reviews got me here and gave it a shot and was pleased how clean and secured this place is. It’s located in a quiet area in the shopping center just the way I prefer it. Looking forward to storing my stuff here for quite some time.
Great secure facility and office staff. Saw they were installing more interior security cameras while I was given the tour of the property. That gave me confidence that they take security seriously here. 👍
Best storage and cleanest I experienced. Highly recommended.
Great move in experience. Paperwork was fast. The guys at the desk made me laugh and felt welcome. If I can say one thing, this facility looks well kept and clean.
My experience with Life Storage has been great so far. I just rented this storage unit and the process was easy. This place looks brand new and well kept and clean. Mardi was the guy who helped me out and was very helpful. Seemed like he genuinely cared about getting me into a storage space and didnt oversell me. A disc lock is a requirement although it is well worth it!!!!
Mardi was amazing and had friendly customer service. He taught me things that Life Storage offered that separated themselves from other storage companies like accepting deliveries for customers. I did not know that but good to know! Overall I had a great experience.
I rented a storage space from Global storage when Life storage used to be called that over 10 years ago when they first opened and they have kept the place up very nice since then. Mardi the guy that helped me was funny and kind, I had him redo my rental because I needed a bigger space and he was very helpful in accompanying me on short notice.
Facility is super clean. They stayed open late for me to get storage and I’m grateful for that. Have been here since last year and glad Im still here. I feel very safe with my stuff here.
I had a great experience here. From the time I walked in, Mardi made me feel welcome. I am sure to recommend my family and friends here.
All I have to say is best storage facility in the area. Very clean, did not go back to my other storage that I had in the past as it has gone down hill. This place looks new but I feel safe!
I’ve storage with other places, hands down this place is so reliable, and gives you access to your stuff till late evening, love it and the staff 🥰.... mr. Negrete was so helpful...
These guys were great and love storing here. Very safe and secure.
Did not have to look anywhere else after I found out about Life Storage. Their rates were competitive and their facility was clean and secure.
This place is clean looks brand new. Definitely a recommendation.
I must say this storage facility is the best I have used and I am glad I came here. I stored here for a couple of years and finally relocated to another state so I wont need storage here anymore. Very clean, no pest issues, and great security! Definitely will be referring this place to my friends and family.
Great clean facility. I was referred by father who used to store his belongings. They were great to him and looking forward to storing my stuff here as long as I need to.
I’ve had a unit here since 2014, and have no desire to leave. Customer service is amazing, all the staff are super helpful and on top of it, especially mardi! Would definitely recommend.
My experience with the manager Mardi was great and the facility was clean. I just wished they had more available parking space since my trailer was too long, but I asked him to place me on his waiting list, which he did. Hopefully in the near future if there is availability, I will be looking for space again.
No need to look else where. Called around and stopped by the property. Staff was willing to work with my schedule and met my needs for the business. Place had great access and the cleanest site Ive been to. Our company rents many units through out the year due to our business and now weve found a keeper and will continue to rent here. Only problem is they are very full so need to reserve a unit ahead of time. But otherwise, the best in the area. thank you for the service and the willing to accommodate.
Great new storage solution! The place is in great condition and has awesome prices. The staff is fast at setting you up with the best options. The gave me a good discount for the first month of use. Thanks again.
I shopped around and let me tell you, they have a very clean facility. I feel safe here and the guys in the office were funny and made me feel good about storing my stuff here. Wish I could put more stars up
Excellent staff. Great location.
I just wanted to say a big thank you to Mardi. Great customer service and all around cleanest facility that I can find with good security. Had a hard time finding this place but glad I eventually found it.
Great service stopped by this facility it was clean and the staff was very friendly. I would recommend life storage for sure.
I made a call to make a payment on my storage unit. Marti was very helpful and friendly. I highly recommend this place
I have had a storage unit since 2014. The only thing they have done is raise my storage so much that I cannot afford it. They sit in the office watch monitors and every year I have to pay more. They have no loyalty to long time tenants. Now I have to find somewhere to store my stuff that doesnt cost me an arm and a leg. My storage went from $129.00 to $148.00. Twenty one more dollars that I dont have. Thanks so much for caring about your good customers.
Life storage is awesome! They are so helpful. Mardi showed my multiple units to help me find what will fit my stuff and my budget. This facility is very clean and very well taken care of, the prices are great and the staff is amazing! I would recommend this place to everyone!
I have stored my belongings and an expensive automobile for approximately 6 months plus, very safe and clean storage site. The office Manager is extremely professional, and informative. Thanks Life Storage Norco. Ca.
Great location hidden gem. Great staff!
I recently moved out of storage from this location and was happy with their service. I had my stuff stored here for about a year. My belongings were safe and secured. I would recommend this place to anyone.
New customer here but so far so good. Clean facility, great customer service, and best of all, I felt this place has good security. Definitely recommended.
Great place to store your belongings. So far I’m happy with their service.
Amazingly quick service. Friendly staff. Fantastic price. Overall the best experience Ive had at a storage facility.
Great friendly service. Clean and affordable storage units. Easy smooth sign up process. I highly recommend!
Pat was a joy to work with. She is kind and knowledgeable. Anytime we had any questions she answered immediately and quickly. I hope her boss knows what a true gem she is. :) We were very happy with our experience and would recommend Storage Solutions in Norco to everyone! Thank you Pat!
Just rented and the manager Mardi made the process very easy. First time renting storage and I like this place already. I would recommend this place as they have good reviews online.
These guys have made my moving experience easy and fast. Top notch facility and great customer service. 👍
Safe facility to store your valuables, clean and the staff, is awesome... thank you for your help Alberto
Very good storage units with lots of choices in sizes. Easy access of the 15! Well kept, clean and friendly staff.
These guys are the best! Mardi and Kelly were awesome. If you need your stuff stored, I would check this place out first.
These guys made it easy for me because moving isn’t easy. Glad I found them. Beautiful facility!!!!
We just rented from this company and Mardi the manager was awesome. He answered all our questions and put us in the perfect storage size. The security is great, ask them about it!
Just rented first time here but my wife has space here already. Beautiful facility.
These guys were great. Really awesome experience.
Always GREAT service with Marty and the Norco life storage staff!! Great facility too!!
Life storage is a great place to store all your things office or home. Mardi is a great person to get you taken care of and will answer all your questions .
Very great business had no problems with anything. Very professional definitely would recommend to anyone in need of storage.
I just moved from Mississippi. Office staff was very understanding, and was able to give me the unit size I wanted upon walk in! Highly recommend!
Great prices and great service! I got my storage unit for almost HALF of what other places wanted to charge me for the same size unit!! And with a 12 month price lock, how can you go wrong???
We have been here for nearly 3 years and had an amazing experience with Mardi, Pat and the rest of the staff here, the facility is always clean, never a hassle to get in our out, never a problem with the gate either!! Been a pleasant stay!! Been well take care of!! Thank you Storage Solutions for our storage needs these past few years!
Had a good experience when I moved out last year and decided to rent with these guys again. Great customer service and clean facility!
I have had other storages but Life Storage is the best. It is the cleanest, securest best run storage I have ever used. The managers, Mardi and Kelly are polite and very, very helpful. I really these guys, theyre awesome! I just feel great about making the switch to Life Storage.
Great value and wonderful customer service. Marty was a huge help. Highly recommended
A little hard to find this place. But it has great service.
Excellent customer service and great price!
I used to have a storage here prior and decided to rent again today. I love their service and clean facility. Giving them my business again.
AMAZING, AMAZING, AMAZING!!! Their storage facility is immaculately clean, their prices are excellent, and the staff could not be any nicer! Don is the best! Thanks again! Youve made a customer for life!
Very convenient, clean, secured, and the managers Mardi and Kelly were amazing. Wouldn’t rent anywhere else.
Marty and Kelly at this place are very kind, open and helpful, always very friendly and ready to help. Highly recommended!!😊
This place has great security, and is very up to date on their services. Very nice customer service.
Best priced RV Storage in Corona-Norco area. Convenient at the Hidden Valley & Hwy 15
Mardi here at life storage was very helpful and ensured my storage space was reserved while I was traveling. Ive rented here before and very safe & secure.
I recommend this storage facility to anyone looking for great security and friendly office staff. I rented with them because of that and their rates are one of the best in the city.
Super good management. Puts customers 100% first! Completely kind, respectful and really fast
Mardi, the manager was so helpful when needing a last minute storage unit as well as helping me figure out the exact size unit I needed. Very friendly, clean facility, feels very safe. Defiently recommend over other local storage facilities.
Efficient and hassle-free, definitely helped us on our move from the Bay Area. We havent had any issues and the staff are very informative and clear.
Great customer service by Marty and Kelly. Absolutely recommend this facility and would definitely use again for our storage needs.
Life storage is by far the best!!! Excellent customer service, especially by Kelly he is very professional and knowledgeable. Will be referring friends and family!!!!
I have stored my belongings here for several years and its safe and clean. I like their security system the most.
Great storage place. Place is very clean and secure.
My experience with Life Storage was a pleasant one. Mardi made sure to explain all of the policies and helped make our decision to rent a storage unit with no problem.
Mardi has been amazing and helped me resolve my moving issues for storage. Whatever the company is paying him double his pay!
Great customer serviceVery helpfulThe best place aroundIf you need storage this is the place to go
Great customer service and clean facility. Cant go wrong with Life Storage.
Life Storage was so good to me when I moved out just last month and when I needed storage again, I knew where to go to store my stuff again. Nice clean facility.
Very nice and clean facility also the custumer service is amazing and very friendly especially Mardi, great job guys.
Great customer service! Honored their promotion and was genuinely concerned for our needs, Thank you! Mardi and Pat?
MarDi was super helpful. Helped me get the perfect size unit I needed.
Mardi was extremely helpful! I would definitely recommend to family and friends.
Great experience here helpfull very clean..had the hard to find large units for a great price!!! Recommend highly!
A+ Storage. Needed storage and they came in the Klutch and solved our storage needs.
Easy people to work with
I was in need of immediate storage and Life Stororage has always been there with immediate service in helping me with my storage needs. Today, Mr. Mardi Pring assisted me with Patience and presented to customer appreciation & serviceThank YouAnthony Fletcher
Awesome staff..mr Marty and Kelly have excepted us with such great kindness and offer quick in and out service...great prices and rates....awesome EMPLOYEES. Martys birthday past wish him a happy birthday..Update, we finally left Life storage with a positive balance on April 10, 2019. Marty and kelly were really Helpful. Life Storage offers a financial help. We owed a balanced $339.00 but if we paid 75% and 5 days to vacate,which we paid $239.82.We moved out that same week Thursday was the big day. Rented from penske got a van and vacated all of our belongings...It was A new chapter in our Lives and New beginings.....Thank you guys...Not only are you professional but We found Ourselves making New Friends within A Community
Great customer service, good prices, and service was fast. Mardi was excellent in his customer service
Mattie was vary helpful and kind helping us get a unit!!
Good storage for a reasonable price
Great business fast and reliable Marty great business man highly recommended