Great place for tires. Very nice and polite. I got 4 tires replaced and i had my spare on. They removed my spare installed back under my truck (a lot of places will not do that) Very professional.
Very helpful with fast service. High quality tires at reasonable prices plus free service care for the lifetime of your tires. Highly recommend.
I needed help. Lots of help. Tires and cars just arent my thing. Though I can say that Cody (I think hes the manager) was patient with me, answered all of my questions, and really made me feel confident in this Les Schwabs. Thank you, Ill definitely be back.
Nice clean facility and this one lives up to the excellent service reputation of the company.
Cody and the gang where fantastic went above and beyond helping me fix my Van. Great communication great prices and quality work. What more do you want! Thanks guys.
Beware. Called 6 places. This place was $433 more than 5 other places I called on same street. Exact same tire brand and size. They used to be a lot more fair priced, but must not want the business.
Had tire problems while we were out of town on a family emergency. I purchased all of my tires from a Les Schwab where I live. When I drove up, they greeted me immediately, took very good care of me, honored the warranty and sent me on my way with a smile on my face. Thank you so much, Cody!
This is the best place to get your tires. They are honest, friendly, and they have fast service.You cant go wrong.
Best service anywhere. They really honor their guarantee, no gimmicks or hidden fees. Buy your tires from them, money well spent
Was very quick on fixing my tire!! Hayden was very friendly.
Needed help with trailer lights. They dont do electrical. They did point me in the right direction to get some help. It was late in the day and I was unsuccessful that evening.Thanks L.S. Corona for recommending and pointing me in the right direction to get some help that day...
Patched tire for free. Very professional and hardworking.
Gret experience! I got right in the staff was super helpful and nice.
Weve all been burned by auto shops, but I feel like weve finally found a reliable, honest shop here. Theyve never tried to unnecessarily upsell us or scam us with work that didnt need to be done. Theyve quoted prices the same for me and my family members when calling months apart, and theyve helped us out free of charge on a couple of things that wouldve cost us at other places just to take a look. We keep coming back here because we trust the work they do. Even when we had an issue with a patch job once on a tire, they had us come back in with no arguing, no stress, no extra costs...they just fixed it. Love this place, well be bringing our cars here for years to come.
My car is happy 🚗 😊
Very friendly service. I arrived early for my brake check and they got me right in and did a thorough inspection. Definitely coming back.
Always come here even though there are 5 other tire shops closer to my home. I trust their professionalism and their hard work. Free flat tire repair if nail is located near the center of the tire. Amazing work.
Buyer beware!! Very disappointed. Very bad communication from Cody on down. I needed new breaks on the rear axle on a newer explorer. I know I checked. I work on vehicles and calipers do go bad but mine were just fine. Time prevented me from doing them myself so I trusted Les Schwab. One rotor was bad and I agreed to replace it with new pads on each wheel. The other rotor was to be turned. Upon picking up my vehicle (the next day). Yes, the had it an entire day. My invoice stated two new rotors, two new remanufactured calipers, new pads. 500+ dollars for one axle needing breaks is not cheap. I believe Les Schwab is Price Gouging. Did I really need new calipers on both sides? Yes, I could of yelled and demanded louder not to pay for the calipers that I did not agree or authorize. However, I was so angry I paid the extra 200 dollars and got the heck out of there before I went lost it...lol.I will not be back. There are better and more honest companies in Norco.
I had a nail in my tire and was looking to have it repaired. I called Schwab and they offered to fix it for free! Who does this anymore? Really impressed with their customer service! It wasn’t about the money, I appreciated their generosity! I will be back for my future tire needs! Thanks
My wife takes our motorhome here for service on our tires. They always go the extra mile and take care of everything. Can’t recommend them enough.
Expect to spend a little time here, but the service is well worth it. The staff was attentive and informative, clearly explaining every step and thought process behind each step. Special shout-out to Jaime for helping me with my car! As the others have mentioned, they have a corner equipped with popcorn, water, coffee, and tea to wait comfortably. Would definitely come back here again.
First off best place to take your vehicle for any services. I ended up getting a brake job went to a different shop got a way higher price. So end back here Cody from the start told me the brake pads they use and made my experience way better and easy thanks again Cody will be back! Definitely recommend this shop to anyone.
Showed up and got quality service. Glad to have found a shop that is honest and provides true professionalism. They have a returning customer for sure.
Great service
Great service and fast. Everyone was helpful and informative. Definitely will return.
Came in for front tire rebalance on E350 dually RV. Made appoint online and drove right in. Out in 45 mins for fronts, but still had slight vibration after test drive, so went right back and they balanced rears and problem solved. Knowledgeable and courteous staff. Now my go to place for tires!Update, after 3 camping trips in the RV, I was still noticing slight vibration in steering wheel. Installed new steering damper and had front tires Road force balanced and now great! Road force balance required less weight and better results. Such a pain to get to this point, so for extra $10/tire will always get Road force balancing in future. Note that most shops do not offer it, so call and check ahead.
Recommendation: They have probably earned a customer for life, unless they wrong me in some extreme way!Review: I have come here many times for damaged tires from nails, they always fix it for free. Except on time where it would have been unsafe to do so, and they let me know that. I told them I was strapped for cash and they worked with me to get the right tires to get back on the road. Only reason I dont come here for more car maintenance is they never did oil changes so I would get my tire rotations done somewhere else when I got the oil changed. BUT now they do oil changes! So I will be coming back more frequently now! Not just for my tires!Also, awesome staff! When I was outside the store just checking if I had a nail in my tire or not, one of the staff saw me and actually dropped to the floor and checked with out me even asking. Definitely goes above and beyond service.
Absolutely wonderful place with wonderful service.I came in with a slow leak in my back right tire and they allowed us to stay in the car with the vehicle running so as to stay cool.At the end they found out some sort of valve was releasing air at random intervals and then they fixed it for free.Will definitely be returning here for any future concerns.
Dont call u when they say they day they will
Their service is amazing and everyone is really nice. They give you free popcorn, coffee, or tea while you wait. I recommend them 10/10. I will definitely be coming back here to do my alignment soon and if I need any other work on my car in the future. Best customer service out there that I have ever been too.
👍
Nice experience as always
Theyre usually good but today was bs so. I was in a accident an had the mechanical parts replaced. Along with a door from the same type of vehicle this left me with a missing fender witch has been shipping for 2 months now. . I took my vehicle in to get a saftey check on my steering and suspension. Because one of the components are worn down or broken. In the suspension causeing a clank when i hit bumps but what doesnt make sense is how does me having a different color door and missing a fender. Make it to where you cody. The manager cant proery diagnose it ha cause theres a different door an no fender . thankfully i called riverside asked to speak to their manager who was super helpful and explained exactly what happened and what was wrong and they said theyd gladly help.
Trying to find aftermarket wheels that fit my stock 17 inch tires for my Grand Cherokee was quite a task. These guys had a great selection in stock or could get them in 1 day. They had some that I really liked in stock.Cody and the rest of the crew were extremely knowledgeable and polite. They took the time to make sure that I was happy with what I was buying for my jeep. I am extremely happy with my experience here and will be returning in the future for service.My Grand Cherokee looks amazing.Thank you guys,Sencerely.
Needed 4 wheels and tires ASAP. Went in and out in 2 hours (all work completed) on a Sunday! Got a great deal. Excellent customer service, too. No pushy sales reps at all. Very straightforward and honest with their estimates. Would definitely recommend to a friend and I would surely come back to this place for future tire needs.
Awesome tire shop staff is so awesome went yesterday 04/07/20 and me and the wife were so blessed by them with all thats going on in the world they were so awesome thanks to all you
Took our RZR tire in to get a nail removed/tire patch. They said it would be an hour wait, no big deal we had a few errands to run. Called back within 40 mins and said ready for pick up. We went back & when we went to pay the lady let us know “this ones on the house.” Great customer service and they do a great job. Only place I will use to buy tires. They’ve earned our business.
Stopped by today, randomly (no appt) due to a tire imbalance. I live about an hour away and didnt want to drive home without someone taking a peek. Javier was working on a vehicle and stopped to ask if he could help me. Told me they would be happy to look at the tires, if I could go in and get a work order and wait just a little bit. Mike helped me inside and sure enough, 30 minutes later, I was finished; they had checked all tires and everything looked fine - just needed some air. Well, I cant thank these guys enough. Fast, professional, friendly and more than willing to help someone who had no appointment. Beautiful customer service and cant recommend this center (and the guys there) enough!! :) Thank-you!!
These guys are great! Robert or Cody is who was recommended to me. Robert is who took care of me with a great wheel and tire setup, couldnt be any happier with the results. The guys in the garage were doing a bang up job but I didnt catch any of their names. Thank you Les Schwab for some cool wheels, and thank you Robert for the wheel setup they look dope!🖒 (very professional,these guys)
Mike and Robert are great guys. Very patient as I debated tire choices. They were willing to try as many tire sizes as needed until I decided on one. Great service in a clean shop. Highly recommend!
Honest staff. I yet need to have my car repaired. Not a big priority.
Completely knowledgeable & right to the point while letting you know what may need corrected on your vehicle. Les Schwab provides quality tires. I love the tires I have which are being discontinued, but they found the tires I wanted. Very smooth &quiet ride all around.
Fast and friendly service as always. The free flat repair is a great service.
First time going here, and I had a steel wheel for my classic truck powder coated their. Great price, great customer service and turn around time was about week and 1/2 for it to be done.I put in an order to have them mount, balance and requested a STEEL valve stem installed on a tire I would be bringing in (listed on the work order). They quickly mounted it, but they installed a rubber valve stem. I brought it to their attention and they quickly changed it out.They placed the mounted tire/rim in my car and I drove home (about 18 miles one way). Come to find out they placed the balance weights on the front of the newly powder-coated wheel as well as inside. The whole point of having the wheel powder coated is for appearance. I called and Robert explained the Spin versus Static balance difference. They have a whole showroom full of aftermarket wheels and I cant imagine balance weights being placed on the outside facing of those.I drove back again, to have the balance/weight error corrected and again they were courteous and took the wheel/tire from my car and said theyd handle it quickly. I did not notice till I got home that the new powder coating had been scarred by the removal of the balance weights placed on the front. (see attached photo).The courtesy is fine, but the follow-thru was lacking I feel. I dealt with Robert and Malachi, both very nice, but these details left me disappointed.
Mike is a customer service machine!Had to get towed last night to Les SchwabMike took care of me with only 30 min till closingMet me at my car and took it right away to work on it.Saved my next morning cause I had to go into the field for work!!Thanks Mike! Your the best :)
Horrible I paid 1300 on tires for my truck and even with an appointment they want me to wait a hour to a hour and a half for a simple rotation. I called mountain view tires I didnt even buy from them a s they got me right in and did it for free. Oh and when they put on the tires the first time they had to switch them out because they werent correct for my truck this place is a huge headache.
Staff are very friendly and professional, they can help out with a lot of things.
I came in shopping for new tires. The service here was prompt, and the associates were very nice. Much to my pleasant surprise, the associate asked me about my driving habits and then made recommendations without trying to upsell me tires I really didnt need like others. They probably could have gotten me to spend a couple extra hundred dollars on tires or new brakepads and other stuff, but besides a recommendation that I get an alignment check (and possibly an alignment) done soon, they didnt really try to upsell me. That is rare, and its something I really appreciate.Its also great that theyve added an oil change service as well. I think I will be returning to this Les Schwab much more often.
Excellent customer service. Was greeted as soon as i got out my car. Free popcorn and coffee. Very fresh waiting area. This place I would recommend to friends and family.
Great people very helpful. Great tires and service.
SHOUT OUT TO CODY!!! Thank you so much!!! This morning I gave this awesome company a call to see if they can help with donating a used tire due to one of my tires being bald to where the wires were popping out. And also due to my family just starting to recover from homelessness. Was homeless staying in motels sleeping in car struggling for over a year so any help I am given I am forever THANKFUL. I AM SO GREATFUL FOR THIS AWESOME COMPANY AND MANAGER CODY FOR DONATING THE NEW TIRE I HAVE ON MY VEHICLE.So again thank you!!!!
The Norco store treated me right. They price matched my regular tire shop and got me on the road with 4 new trailer tires in 40 minutes. Will try them again with my next tire purchase.
Awesome service as always. They know how to take care of you.
They patched up my tire nicely, and in a timely manner.
Amazing, my vehicle was shipped from Hawaii and I needed to get new tires in order to drive back to Colorado. Multiple other issues were found. The team worked late to assure I could get on the road safely. I have to say, if the team wasnt so diligent, I may have never made it! A huge mahalo nui to the Les Schwab Norco team!
Got to give the the Best Tire store award. Got a flat in West LA, drove all the way back having to refill 4 time so I could make it to the Norco store.Some may think installing tires is nothing but in had 2 times the wheel cap fell off while driving and unbalanced tires.
Excellent people 👍
Had new struts put on my wifes car, ride at first was great. Two days of her driving and a rattle started and it was a loose bolt and vibration of an under hood molding component apparently. When she called me while driving and I could hear the rattle through the phone, it concerned me and I was very close to calling a tow truck. Instead I swapped cars and drove it myself to determine if it was safe to drive and allow me to be subject to a break down if that was imminent.
Great service
Great customer service, however I am not sure how you only install half the strut when someone is having their struts replaced.When I took my car back they were very apologetic and took care of the situation right away. Unfortunately, I was not given any sort of recompense for my half a days inconvenience that it took them to rectify the situation.
Love this place! Had a nail in my tire this morning. Took my car to LES SCHWAB and they took care of it right away, within 20 min, and for free! Great customer service!
Outstanding people and a first class facility. I have been going to Les Schwab for over 20 years and have never been treated better. 110% recommend.
Cody was super helpful and nice, as was the rest of the staff we came in contact with. Even though they were very busy they got us in and out in under 45mins.
We always have a very pleasant experience here. Staff are professional and courteous, we never wait long. Les Schwab is my favorite service center.
Good service and very professional group. I have been their customer for 8 months now. Service is fast and courteous. Will post pics when I am there.
Great crew of guys and girls working here will help you out. But be prepared to spend money not cheap and there getting really popular so the wait times are pretty bad! Not the place it was when they started...
This place is awesome. Staff is super friendly. I didnt use their services though. No pressure.
3 times I have stopped at other tire shops before going here and each time they not only had the best price but was also very quick. Excellent customer service here.
Had. Issue they fixed it great customer service would recommend them to friends and family. And they get you out fast
I believe in LesSchwab and have been a loyal customer since 2008. I drove over 10hrs to do service with this Store because theres no Les Schwab Tire in Arizona.I wanted to thank two distinguished individuals whom (again) made my experience the reason that distance is worth the quality service provided by this company as a whole.Robert and Cody - Huge thank you to you and your staff members who displayed true customer service to myself as well as other customers arriving and leaving your store.I will forever stay loyal and will continue to travel to the Les Schwab Tire Stores thats closest to me.Distance is not a factor when you receive OUTSTANDING service!BTW - they did a wonderful job installing my new Rigid Industry 50 Radiance light bar and 10,000 lbs winch by WARN on my Jeep Unlimited Rubicon.Yup, this place is not just a place for tires, they do accessories for your off road vehicles.
Good fast service
My first time at this store and definitely wont be my last. Very knowledgeable and friendly staff
Great service, manger and staff are knowledgeable.Out of all the nice service, their business practice is base on honestly. They will not recommend you for unnecessary repairs.
Had an alignment done on my truck and it was done quickly. The mechanic was very nice as were the people working in the front. I didnt even make an appointment.
Its was great, warm welcoming experience. Thanks to Javier he has great customer service. Fast and friendly.
I went in to the shop with a quote for an alignment then was told the price was going to be $400 more due to play in the ball joints. I then took the vehicle to different shop were they checked the ball joints witch were fine. Glade i went with my gut and got a second opinion.
Excellent service. Top notch skills and customer care. Thank You Sean. Professional and Reliable place.
Awesome service, the whole staff were very attentive and provided me with options instead of a sales pitch.
Jaime gave me great customer service, great prices. Everyone here is great!
Prompt, reliable and above all honest business. Will go here for my future Tyre needs.
Great customer service, and competitive pricing. The waiting area is comfortable and they offer drinks and snacks while you wait.
What can I say? Lea Schwab is fantastic!!!Special thanks to Rhiannon and Robert! You guys rock! Go see Schwab in Norco California, theyre ready to make you smile!
We were on our way to visit family and our 2013 Mercedes new to us was having issues with shaking. Alberto was great in helping us decide how to tackle it. Though he could of sold us tires and promised the moon. He opted for a simple alignment. 100.00 later we were on our way and the car felt great. Thank you for your help Alberto.
Always fast and professional.
Very happy with the service. Straight deals, no BS.
Easy financing and will work past hours to get your vehicle fixed! Definitely will go hear again
*Did not have a good experience when I walked in. No hello at the counter, straight forward attitude, did not feel welcome. Made me feel like she just wanted to write me up quickly and take my business. Refuse to do business and walked out for being disrespected. WILL NOT RETURN!
Awesome place great service will definitely send friends and family there way
Everything about this location is 5 star worthy. The building, staff and customer service. They do not suggest unneeded items and upgrades, which always happens at other places. Thank you!
Best service I have ever gotten from an auto shop. Drove up and was greeted at my car. The process was quick and painless. Plus I dont feel like I was ripped off with superfluous fixes to my vehicle.
I live in Irvine CA and the closest Les Scwab is located in Norco, CA. its worth the time and effort should you need anything regarding tires, alignment, batteries and good old fashioned customer service. Cody (manager) and his team have gone out of their way to take car of me and my old Toyota 4runner. Google needs to add 5 more stars to do this place justice. I could go on but, you get the point- thank you Les Scwab for your commitment to me and my old truck!
Did my tires, wheels, brakes, shocks, and struts. After driving a couple hundred miles noticed a chatter when stopping brought it back they checked everything and one of the new calipers had failed and destroyed the pads and rotor... no questions asked they honored the warranty and replaced everything damaged even a new rotor. Sure I would have wished everything was right the first time but ifeel confident to come back to a shop that isnt out to screw you. Plus excellent service clean waiting room free popcorn and coffee.
Ive always been impressed by the folks at Les Schwab Tire Centers. The only auto care center where someone always comes out to greet you when you first pull up. I trust them to be honest with me, and they havent let me down yet.The Norco location can be very difficult to get to because they are located at the entrance to the Community College and High School. Traffic is horrible around 8am M-F.
Felt like I was back in the NW when they ran out to my car. Great service all the way around. Took my son in and they helped him, answered all his question, and started him an account.