Worst experience ever.-Didn’t give me the contacts I requested. Made me do a trial pair of something THEY wanted me to wear.- When I complained and informed them of my discomfort with the new trial contacts they wanted me to wear, they refused to switch me to another brand or my previous contact type that I was comfortable with.- Then, when I just asked for my prescription to go somewhere else, they refused to give it to me, even though I had already paid all contact exam and fitting fees, and stated I would need to have another ADDITIONAL visit before they would release my prescription.- Fast Forward 4 months, I called and finally was able to get them to print my prescription. But they wouldn’t put the brand on there that I had worn for years (it’s still around, not like it was discontinued or had any issues), and stated they would ONLY put the brand they wanted me to buy from their trial program. I’ve never had this many issues with a simple eye exam. With previous eye doctors there were never issues with getting me in to the right contact, and they would switch brands without me having to pay for extra visits or do a bunch of trials.- Also, the front staff are ridiculously rude, they always have an attitude, and can’t seem to be kind for anything.Would recommend going to ANY other eye doctor. Even Wal-Mart’s eye doctor had better customer service and an overall experience.

Highly recommend to anyone, especially families with kids. The staff is friendly and Dr. Boone truly cares and works great with young children and babies. My 4 month old had an eye infection and he treated it immediately without antibiotics and the infection was gone in two days. Dr. Boones son is also an optometrist here and at other locations who is amazing with kids and is very passionate about helping people. Im confident if you go, you will be happy you did.

Dr. Boone and staff are the best! Everyone at Nixa Family Eye Care is professional and kind. I always look forward to my appointments!

I was told i had to wear a mask. I told them i cant wear one. The exam then stopped, i was asked to go into a different room. Dr. Boone them comes in and says i hear you dont want to wear a mask. That upset me, as i told the lady i cannot wear one. I wasnt asked as to why i cant...i offered to use my shirt for the few moments they would even get close but that wasnt good enough as it doesnt seal as good as the masks that covid is transmitted via the air. I advised his mask didnt seal and wasnt sealed nor his staff. Ive worked jobs requiring a sealed respirator because there was actually risk. I offered to hold the mask in front of my mouth and nose as to not get any of my bodily fluids on them but that was declined as well. I was told i could reschedule after covid or wear a mask, so i left.

Definitely recommend them for your eye care needs!Christina provides wonderful customer service and went above and beyond to help me get contacts!!!

Dr. Boone and Dr. Turner are awesome! Very attentive to the needs of your eye health, they speak to you on your level and explain all issues. The staff are so kind and knowledgeable of all the testing and equipment they use. Thank you all at Nixa Eye Care!

Be expected to pay additional fees and this is not an option! Go somewhere else...

They are always kind to me there & have been most helpful. I have been here before but my husband has not. He went to an eye clinic near his work place & found they dont take Avesis after he went through the process of getting a prescription. Ugh $$$ Luckily he was able to take his prescription to Family Eye Care & order contacts there. And they do take Avesis. Hell be going to this eye clinic from now on also. :)

Terrible place! They cancel appointments at last minute! Never going again!