Great service at the store, prompt and professional delivery at a very reasonable price. This purchase was for a replacement of mattress & box springs purchased many years before from the same company. At first I thought we had perhaps gotten too firm a mattress but then I noticed I was sleeping longer and more soundly. So the one we decided to buy turned out to be the correct one.

Great service from start to finish. Sales man was informative and very helpful, delivery was on time and efficient. Mattress is great, comfortable as expected. Finally, post sale follow up was nice. Great experience overall 👍.

Ed provided great customer service, answering all my many questions a couple of times over and making me well aware of all the product options. He took care to guide my expectations around delivery and set up services, which I much appreciated.

Very pleasant experience. I was helped by 2 salesmen in your Newport store, Ed Masters and David Orne. Both gentlemen made my mattress buying experience a pleasure!! I purchased a full Sze Serenity Plush. I have had it going on four weeks now and it is hands down the best mattress I have ever owned!!

We shopped around at Mattress Firm, Ashley Furniture and Original Mattress Factory when looking for our new king sized mattress. Original Mattress Factory knocked it out of the park. Ed was so friendly and made the experience feel like zero pressure. We felt like people walking in, not dollar signs. Loved the fact that OMF is a local company, shipping from Fairfield. They have a great warranty that other companies didnt offer. Our mattress was delivered within days and we are very happy!

Ed was fantastic! Extremely helpful, knowledgeable and friendly. We love our mattress! Go see Ed when you’re ready to buy!

Ed is really helpful and friendly. I called ahead to check if they had the mattresses I needed. I was able to pickup same-day.

Quite a selection. The service was great and we found the mattress we wanted.

Outstanding product, and the price was hundreds less than any other mattress competitor.

Very helpful and friendly and not pushy at all!!

Love my new mattress