Outstanding Dealership!From the second I walked in I was treated like family. The employees were 100% professional and willing to do ANYTHING to accommodate you through the process. I felt 0 pressure whatsoever. Chris and Mike did a perfect job. Thanks for helping me with the Tesla Model S Performance! Great car, perfect condition, and amazing salesmanship!
I highly recommend Phillips Auto. I had the pleasure to work Mike Aziz and he made the experience very easy. Ive never purchased a car sight unseen, but he did everything possible to allow me to see and experience the car from WA. He answered all my questions and walked me through the process to the point of picking up the car at the dealership. Thanks Mike!
Mike Aziz answered all of my questions and my purchase was very smooth. The Porsche 991 exceeded my expectations.
It was a bit of a leap of faith to buy my used Porsche online from Phillips Auto but the entire experience has been honest, straightforward and trouble free. Michael Alibrando has been easy to work with and was very accurate in describing the vehicle I purchased. I have every reason to recommend Michael and the dealership and look forward to working with them in the future.
Had a fantastic experience working with Mike Alibrando purchasing my car remotely from Texas - initial discussions to the final transaction were all seamless. After the car was delivered, we noticed minor damage caused by the 3rd party transport company that we hired independent of Phillips Auto. Mike was my go-to (even though he was off on the day the car was delivered), and he helped facilitate an immediate and satisfactory repair. Kudos to Mike and Phillips Auto for providing great customer service.
This was the by far the easiest and most pleasant car purchase experience Ive had. Not only did I purchase an amazing beautiful Porsche; but, Chris Long and the other staff members at Phillips Auto were professional and accommodating from informing me about the vehicle to closing the loan. Thank you so much!!
Phillips You’re Very Welcome!I love this model very much and learning more about the history of Jaguars. My goal is to discipline myself by keeping this 1988 XJ6 just as the previous owner. I know I can by keeping a positive attitude etc. Thank you Mike Alibrando for working with me and making our deal by coming to pass. Christian and staff were awesome overall!!Mr. Whitaker
Phillips Auto is a hidden gem! I used the KBB instant offer service to sell our 2018 Mercedes. After about 2 weeks with not much help from most dealers that said they were interested. I replied to Chris Falcioni at Phillips Auto. Straight forward guy. Ive been in the retail vehicle business for many years and I have to say Phillips Auto in Newport Beach was very professional and friendly. The process was quick and painless. 30 minutes in and out with a cashiers check. Thanks again Chris! Im your newest fan!Shawn
Had the pleasure of working Mike Alibrando. I was a first time buyer and he made the process as smooth as possible and was extremely helpful with all questions and concerns. Would absolutely recommend him to anyone in the market looking to purchase a new car. Will be a return customer in the future.
Thank you to the two Mikes for making the whole process so easy, quick and stress free.If you need assistance get in contact with Mike Aziz who was always super responsive and had everything ready for me perfectly, so I was in and out (including a test drive) within the hour.Thanks again guys and see you on the next one!
I highly recommend Phillips Auto. Great selection of vehicles and fair pricing. Mike Aziz provided excellent customer service and was very easy to work with.
The Best car buying experience Ive ever know... Richard Salmonson is the best. He made me feel like a close family member, with VIP treatment and personable conversations. Thank you Richard and Phillips Auto, we love you. It pays to deal with the best....
Mike Aziz was great to work with. I would definitely recommend Phillips Auto to my friends and family. I am very happy with my purchase!
Fantastic dealership, we werent in the market for a Ferrari or a Porsche, but they had a GMC we were interested in, they treated us the same, really down to earth nice people, pleasant experience, fantastic inventory, super clean, well maintained couldnt be happier, whether its a Mazda or Porsche, Im coming back, I worked with Chris and Mike, I dont think Ill go anywhere else and were 3 hours away.....they even had better financing for me than my local credit union
This place, Richard in sales and Mark in finance, these guys are awesome, truly my experience here was Great!, there staff are very helpful and professional, took care of all my needs, questions and concerns, this is just the first car that Ill purchase from Phillips, and Im sure theyll be more, definitely get my business and my friends and family !! Thanks again great job guys!!
This is a very fine used vehicle dealership. Honest, knowledgeable, and highly responsive to each and every question and request. They walked me thru every step in a remote purchase of an expensive luxury car. Because of Covid I couldnt get to Newport Beach, CA, from the East Cost, and buying sight unseen required confidence in the buying process. Mike was exceptional. Highly recommended.
We just purchased a beautiful Aston Martin from Phillips Auto, and I will definanately purchase my next car from them as well.The pricing was no-haggle, and fair, and both my sales person Chris and the sales manager Mike were easy to deal with, and answered all questions promptly.After I drove the car, we agreed on the deal, then they communicated with my banker directly, and did all the paperwork, all I had to do was sign and go, they worked hard to value my time and simplify the process.If youre in the market for a quality car, I highly recommend Phillips Auto.
After shopping around to sell my vehicle at over half a dozen other dealerships, Richard @ Phillips auto was a pleasure. Other dealers played games and tried to nickel and dime, bait and switch. Rich was transparent, easy and fair and leveraged clear pricing data to triangulate FMV. He honored all of his commitments and made the process easy. I drive by Phillips Auto every day and will be looking to do more business with them in the future.
Great service and very professional staff. I purchased a 991 Turbo S from Phillips Auto and can say nothing but good things about Mike and team. They are honest, not pushy, and will go above and beyond to make sure you are satisfied with your purchase. Will be back for my next toy.
Richard and Mike made our car buying experience wonderful. As a matter of fact this was our best ever experience. We would highly, highly, recommend buying a car from them. You will not be disappointed. Thank you!!!
Every preconception you have about any other used car dealership doesnt apply here. Phillips Auto has some of the best cars in town, and some of the best salesmen to go along with it. They helped me purchase quite a rare car with ease. They took care of all my DMV paperwork and even fixed a DMV tag registration problem immediately when there was an error on DMVs behalf. I cant recommend this place enough, especially Richard Salmonson & Michael Alibrando.After test driving the car I ended up buying, I pointed out a few touch-ups and they were 100% accommodating! Although the car was priced very fairly for the features it came with, they still worked with me on the price since they knew I was a serious buyer. I left knowing I got an immaculate car with top-end features for the best price on the market. They even overnight mailed my forms to get signed. They will seriously walk you through the entire process, show full transparency, and give you the best deal on this coast. If any problems come up, even many months after purchase, theyll be there to support you like the first day!
My husband found my dream car at Phillips Auto. I dread car shopping but Phillips Auto made it so easy and enjoyable. They answered all our questions and were able to accommodate all our needs. Highly recommend Phillips Auto if you are looking for a gem vehicle that’s prized to sell.
Incredible service, impeccable financing and the cars are absolutely flawless. I purchased my Maseraty Grand Turismo Sport here and these guys are true. Chris the manager is definitely the guy you want to speak to. My car is black and there is not one scratch on the car. Runs very strong, sound great and they put Pirelli P-Zeros tires on them! $1,500 in just tires that come at no cost to me. Great people, way better service.I will only buy my cars here forever. Im recommending this place to all my clients.
Recently bought a car from Phillips Auto. Ill be honest Im always a little hesitant when it comes to used car dealerships. I met with Richard, he was very down to earth which totally calmed my nerves. The transaction went smoothly and Richard was able to seal the deal. Thank you!
Philips auto did an amazing job helping me with my car purchase. From the service to making sure I got an amazing deal, they went above and beyond for me! Major thanks to Michael and Richard who both made sure to keep me in the loop the entire time and make the process seamless and simple. I highly recommend their company if you are looking for a new vehicle. Thank you!
I didn’t end up buying a car from Phillips but Richard S at the dealership helped me out and he was good to work with. Professional. Knowledgeable, no pressure.
Rich helped us buy our new baby! Jeep Rubicon! He took amazing care of us, was friendly, accommodating and everything you would want from a dealership. We will definitely call him first for our next vehicle! Thanks Rich!
Don’t ever trade your car in this dealership, their employees are so careless . They got the car and the money but never paid it to the finance company and I try to call them never answered, one of their employees took the car home but don’t wanna pay for it. But somehow they cleared the payment in two months. Now after like 6 months am receiving a letter from claim resources that I owe them 5thousand dollar becz car has met with accident and am the current registered owner . How can u be that careless and running a dealership playing with people credit and wasting time.
I was looking for a Nissan GTR, found Phillips Auto in Newport Beach had one. Call them up spoke to Rich very professional on the phone they close early but was willing to stay open for me to look at the car. Went back the next day to buy the car. There was no pressure in finance and received a good rate by Mike thanks. Highly recommended if you’re looking for a exotic car.
Found a sharp vehicle for sale on KBB. Called in to Phillips Auto and spoke with Nick. The moment I stepped in the door I was cordially greeted and shocked by the number of exotic cars they had. I worked with Chris to get a deal done and he did his best. Michael took care of the rest of the administrative paperwork and he was also very friendly. As far as a car buying experience I would go back to Phillips for my next whip. Kudos to Nick, Chris and Mike!
Friendly and to the point. I loved that.
I bought a 911 C4S in the last week of May of this year. On my drive home i stopped to put gas in my car and i noticed that the tank was refusing to take the gas and it was spilling the gas out.Upon contacting Phillips auto, it took them 2 weeks to take my car in and organize a check up on it. On my way down to Newport, a check engine light went on.When i got to the shop, I was promised by a sales rep that car will be sorted, and that it will be put through Smog Check as that was missing on it as well. Weeks went by and I havent heard anything about my car until one day they call me and tell me that the car has issue with Evap Escape Valves and that the repair will be several thousands of dollars ( no exact amount was disclosed). They offered to either buy my car back or to cover a portion of repair. I agreed to pay a $1000 for the repair as I really liked the car and I also needed it to be fixed asap as it is my daily driver. Upon receiving a car back from repair, I was asked to pay $1000 without being issued either a transaction receipt or a detailed work order receipt for the job that has been done on the car. Also, I was told that they had no time to put my car through smog check and that once I do it they will reimburse me.As i was in the rush, i took the car but i was promised that those documents will be sent over. A week later as i took the car to get smog checked, another check engine light comes on which made car fail the smog check. It also showed that Catalyst wasnt ready, due to a recent reset.I decided to take the car to the shop near me this time to see what is the check engine light on for and they tell me that diagnostics says theres still an EVAP leak. In the world of angry and impatient customers, i tried to be the understanding one. I understand that issues happen and I am wiling to be patient so I call the dealership back and explain them what happened.They tell me to bring the car back and they promise to me that this time it will be fixed and that the car will be smog checked. More than a week goes by again and I get the car back. Smog check hasnt been done as the system has been reset and the car has to go through the cycles before its able to get checked. Also, while it was in the service, my front right wheel cap got damaged and the Porsche crest was missing on it. I get promised new wheel cap, all service documents and reimbursement for smog check again and as I am trying to be extremely understandable i drive off, believing in what i was promised.Couple of days into driving the car i start hearing the noise coming from the front right wheel, which was the wheel that was being removed 3 times in order to service and repair the gas tank and Evap Escape Valves. This time when i called and asked for help, I was being ignored for about a week so i decided to take the car to the local shop instead of waisting my time and driving all the way down to Newport as the metal noise was becoming louder and louder.What the other shop found out was that when they were putting back the front differential, something was not done properly and I am now stuck with several thousands of dollars of damage on my car caused by Phillips Auto and their non qualified mechanics.And since my issue and my phone calls and attempts to contact them have been put off and ignored I have no choice left but to turn to Social Media for help. This dealership has millions in inventory yet they cant afford to properly fix a small issue such is evap leak that they are responsible for and they choose to ignore their customers instead of providing high level customer support that will suit the brand theyre pretending to be. Its been 3 months since buying a car and I barely had a chance to drive it more than few weeks all because of an issue that shouldve been discovered on their safety inspection and smog check. Also, the recon manager George have told me that the dealership knew about the tank issue but they never brought that up to me when i was buying the car. Phillips Auto please fix my car!!!
SIX STARS: Professional courtesies extended to me at every turn with an inventory that didnt miss. Thank you Mike
Ask for Tim or Nick. Extremely professional and will answer any questions you have and make sure you are being taken care of. Easiest car purchase I’ve ever done and wasn’t pressured into anything. Will definitely come back to Phillips to buy another vehicle. You want your dream car? Ask for Tim or nick.
I worked with Rich Salmonson on getting the Viper I’ve been dreaming about since I was a teenager. The whole place went out of their way to make it work and Rich especially made sure we knew all the options and made the purchase as stress-free as possible. If they ever get another Viper in stock be sure to grab it quickly because I’ll definitely be back.
This is the second car Ive bought from Phillips. They always have a lot of really great cars to chose from and they make the buying part easy.So nice to buy a car and not be so stressed that you still enjoy the drive home. I have bought so many new cars of every brand. Buying a pre owned car from Phillips will save you a fortune. These guys are great, Niko helped me this time and it was a pleasure to work with him.
Good, well maintained used cars available at fair prices. I stop by to browse from time to time and have taken cars on test drives. They allow you to take the car for a PPI and there several good shops in the vicinity to get it done at reasonable prices. Low key, no pressure service which is highly appreciated.
Nicest privately-owned luxury car dealer!!
Phillips Auto was great to work with! We were able to have all the paperwork complete prior to me making the trip from Sacramento to Newport. The car was exactly as picture and honestly better than I expected.The sales team made sure I test drove and was satisfied before we finalized the sale. I would have to say it was the easiest buying experience I had with any dealership!Thank you to Theresa for making sure all things were in order before we made the trip down to SoCal.Thanks to Mike for finalizing the paperwork!Special thanks to Alex and Miguel for picking up my wife and I from the airport and getting us to the dealership.
Yeah, i agree.... ask for nick or Tim.I got my tesla 2018 from them. Wasn’t easy, but we did it with this 2 great helpers, they are very professional and no pushy like others.I highly recommend them to anyone. Easy to get to this location.
Just purchased a vehicle from Phillips. I was an out of state buyer and they picked me up at the airport and did not blink about doing so. I test drove the vehicle and they actually had the associate drop us off at a restaurant down the street.Theresa, the sales manager, was great to work with. Whereas they do not negotiate a lot, but they do have a little room to wiggle. After driving the vehicle I pointed out a few things that could be cleaned up on the car and Theresa was 100% accommodating even though it was a used car. The other thing I really liked about this dealership was the fact they do not hit you with a bunch of ridiculous fees. Very reasonable and legitimate! I will certainly purchase from this dealer again and would not hesitate at all to refer a friend.Just wanted to add - I received a call the day before the vehicle was supposed to ship and the sales manager mentioned that someone noticed an oil leak. So, rather than shipping the car (was sold as-is) with the oil leak they are taking care of the repair at their expense. Are you kidding me - a used car dealer with integrity and that does the right thing - this is amazing. I am absolutely shocked and will tell everyone I know about how great of an experience this has been. 5 stars and more for Phillips. This owner should be proud to be taking care of customers in this manner. Thank you!
Excellent help and excellent service. They respected my time and worked to not only give me double digit percentage over KBB but expedited the process to get me in and out. I would definitely recommend them
What a great dealership experience! Friendly and helpful staff that were able to answer all my questions. A great selection of vehicles. And Jonas was great! I would definitely work with him again!
I would like to personally thank Mike for his great help and really going out of his way on getting me the truck Ive always wanted. Also to Niko for introducing me and showing me around. The staff here is so friendly and really made feel the positive energy all through the dealership. I would go back just to visit the Phillips auto family. Thank you all so very much, from me and my family...
The best dealer in Newport Beach Ca.Easy to deal with and honest staff. Me and my wife bought a Porsche Cayenne and our salesperson Niko M. is very knowledgeable and manager Mike worked hard to get us the best rate. I know my next Porsche is gonna be from Phillips Auto.No stress dealing with Niko M. and manager Mike.
Mike, Chris and Theresa have been taking great care of me for years. I’ve purchased several cars here, everything from 4 figure cars to 6 figure cars. They seem to have a secret source of low mile, well maintained cards. I’ve never had a second of buyer’s remorse from buying here. They are usually more conpetitely priced than Auto Nation too. I see a lot of new faces lately but I’d find Mike or Chris I can personally guarantee they’ll take great care of you. (Theresa will be there helping after the sale.) Stop by and check out their amazing selection.
My buying experience with Phillips Auto has been the best of all my dealer bought vehicles. Niko and the rest of the staff were pleasant and professional. They were a no pressure dealer with minimal haggling, which works for me. As always YMMV but I would not hesitate to purchase from them again.
It was great working with Niko & Mike. Excellent team here at Phillips. I told them after everything was said and done that it was the most pleasant car buying experience Ive had. Thanks again
Outstanding experience selling my 997 S Cab. Thank you Sujan for making the process so smooth and efficient.
Amazing individuals working there to help you around the clock, helped me get my new truck amazing workers!!
One of the easiest and best experiences I have had at a dealership. I’ve bought many of cars over the years!Thanks to Nico and Mike for an easy & seamless transaction.Russ Buller
ONE OF THE BEST PLACES TO SEEL YOUR CAR. I was trying to sell my Lexus for a week; however, I did not get any offer that was close to what I wanted. I checked the KBB cash offer, and from there I got calls from Phillips Auto and Surf City Nissan. I went to Nissan and they offered me $3500 for my car. I was very disappointed and decided that i would keep the car; however, on my way home, Sujan from Phillips Auto called me and said that I should have them take a look at my car. I went there for one last try to sell my car. The service was excellent, and I was able to sell my car for $4500. Thank you Phillips Auto for helping me out.
In the market for a new car, Rich is your guy! We are super happy with our transaction with them and the whole experience was 5stars!
Oh my God this is a such a nice place and nice service nice worker and cheap price
Car buying at Phillips was great. Niko was super responsive and really made the process painless! Well done guys!
Chris is great! Got my Lx 570 there. Staff are really professional.
Phillips Auto Sales is five star service ! The facility is upscale and clean and the vehicles are exceptional on detailing and condition.We purchased a 2007 MERCEDES S550 with the Lorinser package. Michael and Niko were impressive, friendly and knowledgeable. A relaxing no pressure environment that you hope for in a luxury car purchase!The BICKLER family
I have purchased 4 cars from this dealerMichael Alibrando is by far the best guy to deal with one whom I now called a friend
I had my car appraised at Philips Auto and confirmed that they would beat a Carmax appraisal. I got my Carmax appraisal and updated Phillips Auto and the response from the sales rep was I took a look at the offer and not sure whats going on but CarMax gave you an unreal offer Id run with it its almost close to private party. I dont feel you can trust this company...they are running social media ads stating they will beat Carmax appraisals but I guess only if they like the appraisal. Not an honest add or company.
A great buying experience and very accommodating, went above and beyond to make sure I left with the car of my dreams. If your looking for a hard to find specialty vehicle check with these guys, all their inventory was top quality.
It was an enjoyable experience and I think it is one of the best places to buy cars and they are specialized in rare and beautiful cars also I liked to thank nico for how he deals with his clients.
Great selection of well maintained vehicles in all price ranges. Very little dealing in prices, you get what you pay for. Ask for Niko, hes a car guy.
On a recent trip I visited a number of exotic car dealers in So Cal looking for something interesting and stopped by Phillips to see what they had to offer. Although I was amazed at the large inventory of expertly selected pristine automobiles, Sulli and Bill were so knowledgeable and downright honest, I need look no further to know where Im going to buy my next high performance ride.
Bought a Bentley from Phillips Auto, everything looked great! One week later the AC Failed, refused to fix other then referring me to Local shop. On report they gave me for the car said next service wasnt for a while, turns out it was 2 weeks before the service light came up. Took car to Bentley, serviced which wasnt an issue, but was then told there was about 4/5 thousand dollars worth of stuff wrong with the car from engine issues to exhaust issues not to mention front brakes were below 15% which was an additional 3800 on top of the 4/5K worth of other things wrong with the car. So not best experience ever!
These guys at Phillips Auto are professionals. They know what to look for in a used vehicle. There are many used dealerships but only one Phillips. One look in their showroom will show you the kind of vehicles they sell. I had spent months looking for the right Chevy Tahoe. When I pulled into the driveway and looked to the left, the 2015 White Tahoe just popped. Super clean, sexy rims, and barely used. I drove in with a rental car and drove out with the Tahoe. I was so impressed with the car and price I didnt even consider haggling. GM Mike made the process very easy. He even drove my rental with me to the agency 20 minutes away. Nikos was also very helpful and knowledgeable. I like my Tahoe so much I spent some money getting the paint and interior coated by a Ceramic Pro expert. This is how nice the condition of the Tahoe was in. I couldnt keep driving it without preserving the beauty. Next time im in the market for a used car with high standards, Phillips will be my first and last stop. Thanks guys!
Simplified the process and supported my concerns no matter how trivial or petty.Truly a first class team.
Love my new car (SL 550). I had a bit of a hiccup in the negotiation, but in the end I got the car I wanted at a fair price. The team at Phillips was great to work with through the entire process.
Great place, great selection, low key service which you want
Fantastic service! Easiest car I have ever purchased!
Non-Negotiable prices even though website states Make Offer. Believe this is a scam to get emails and then they pound you with calls and emails, but never budget on price. I made offers on 3 cars in past 6 months, all within couple thousand of their Blue Book or sometimes higher than blue book prices. Didnt budget on any of them stating they had national interest and various people interested. Maybe remove the Make Offer button and then dont email me 5 times and 3 phone calls, 2 voicemails to followup. Horrible experience. Wont be back. Feedback is at least be negotiable of say $500 or something otherwise change website to state Retail Price is best price and no offers available.
Awesome place to buy the right car.... :)
Absolutely hassle-free sales process. Staff are real car enthusiasts and a pleasure to work with.
Your buyer, Morgan, called me Sunday and after several phone calls offered to purchase my 2014 911 Carrera. He confirmed the price and that he would drive to Riverside with a check. I agreed to price and the arrangement, cancelling my delivery of the car to Carmax. I had clearly advertised the car indicating that I had an offer from Carmax and was taking the car there if there was no other offer. Morgan confirmed, then called back and told me the other buyer had the check book and he would come over Monday morning with a cashiers check and pick up the car. He was supposed to come over early Monday morning. He never showed, never called back. I will tell everyone I know not to do business with your company. The world doesnt need liars posing as buyers!
Great prices, nice staff.
Got through the experience with minimal amount of stress.
Verification lights and brakes. No complaints. 2nd time consuming here.
I have purchased two S Class (560 SEL & S550) and have been completely satisfied to the point that I am looking forward to purchasing my third used car (hopefully a M-B S Class) from Phillips.
Amazing customer service...top notch!!! Mahalo Theresa, Chris, and Yul...went above and beyond in multiple degrees!!!
Very low quality sales persons,inventory is regular, nothing special
Walked in and got a bunch of negative attitude and walked out. Very rude.
Fast and honest very transparent!
Friendly people very helpful!
Mr Phillips knows customer service and is a stand up businessman. I had a car on consignment and had an issue. He gave me multiple options and rectified the situation. A+
Professional team