Customer service is always above and beyond...Shout out to Nick and the crew at the Newnan store! ~ Jermon Sims of J.Sims Contracting, LLC.
I came in a few months ago to buy a gallon of expensive cabinet paint and the employee gave me a heads up that it was about to go on sale. Saved me a good deal of money by coming back a few days later! 😅
Shopping here is super easy. Staff is always nice and helpful. I drive out of my way to come to the Newnan location instead of shopping at the Peachtree City location which is closer to home.
Great service! Had a flat outside the store and three nice men came and changed our tire for me and my mom. Saved us a lot of struggle and time!!
I enjoy buying my paint from this store. Each visit has gone well with friendly and helpful service. I love the great prices and the quality of the paint. I would highly recommend!
We recently visited this store based on a Pinterest project I wanted to try. Because of the quarantine, we had to sit in the parking lot and phone in our order. The sales associate was so friendly and helpful on the phone. She asked us what we were trying to paint and told us exactly what we needed. Our paint was brought out to our car in less than 5 minutes. The paint project turned out beautifully. I highly recommend this store and these sales associates.
Let me start by saying I love Sherwin Williams paint and over the past 6 years of going to the store in Newnan I have always had a great experience until today. Let me also say that my paint contractor Carlos and I have spent thousands at this store over the past 6 years. I ordered 3 gallons of the paint today. The nice young man at the front was new and had lots of questions for the manager James and another very nice young lad that was working. The lady came out of the office and began to help the new hire which I was appreciative. I started playing around with the young lady and the new hire and we all three of us were laughing and having a good time. Some of my comments that were make in fun were I hope I am not your first customer, the process looks so easy, I think I could do to. All of this was extremely light hearted and I never meant any disrespect at all. The manager storms out of his office and says I dont appreciate how you are talking about my associate, if you think you can mix paint, why dont you come and try. he was visibly upset with me and I was totally taken back by his comments. I explained that we were all just having fun and I meant no harm to his new associate. I apologized to his associate more than once. I am not sure why the manager James became so upset with me because neither one of the associate felt the way the manager did. Todays world is crazy and i was just trying to lighten the mood. I will not give this store a bad rating because the two associates I worked with was awesome and they deserve 5 stars. I am 59 years old and manage a multi million dollar business with over 250 employees and I love it when my customers feel comfortable enough with my employees to cut up and have a good time. if any District manager for Sherwin read this review, please speak with the two employees and ask them if I deserved to be spoken to like James the manager spoke to me. They will both tell you that I did not deserve it.and they will both tell you they felt NO disrespect from me. I will not tell you what the 2 associates told me when James the manager was not around because I can see this bitter manager taking it out on them. James the manager really needs to evaluate whether he needs to be in a managerial position or a District manager needs to make a decision for him.
Purchased a gallon of paint a couple days ago, applied it to my clean wall with a new brush and roller. When applied to wall, l noticed specs/ bumps. I took paint back, explained problem and clerk painted on a piece of paper and couldnt find anything, another clerk said to strain it, which he failed to do. His demeanor was as though I was taking up to much of his time. So he handed can back to me and said there is nothing wrong with this paint . Very little paint was used on my part and apparently, the customer is not right at this store. Address of store is 5 Baynard Dr, Newnan, Ga 30265
Excellent service! Great paint. I always buy Sherwin Williams!
I ordered my paint over the phone and they told me to call once I got there and they would bring the paint out to my car. The employee brought the paint out quickly and placed it in my car. The whole process went very smooth and efficiently.
I went in, got my paint matched perfectly and was out in less than 10 min. The guy @ the front desk handled me with professional courtesy and got me in and out. Keep up the good work Sherwin Williams 👍🏽
Working in the area and the 3 or 4 times Ive been in the store the staff has been friendly and helpful.
Excellent experience at the Newnan, GA store! Patricia was extremely helpful!
Very good paint,can match up to 98%
I would tell them to ask for Patricia at the Newnan store - she is extremely helpful and knowledgeable. She made me feel like I could tackle my project and gave me the tools to do it !
Sherwin-Williams has never fail me yet. The employees have always gone out of their way to helping me find a suitable product or mentor me to getting the right one for my lifestyle.
Very knowledgeable here. Prices are a bit high. But its worth it
Poor customer service. Four men standing around when I entered the store and no one offered to help initially.
Cody, a part time employee, was all alone and handled 9 gallons of different paint colors I asked him to mix for me. Very professional, friendly, and attentive to what I needed and worked with a sense of urgency. Makes all the difference in the world when an employee cares about their customers! Will be returning to this location especially when they run the awesome sales promotion. Great vaule!
Helpful and knowledgeable. Very nice
Great customer service, very friendly and knowledgeable.
Absolutely perfect match from a small paint chip that I cut from dry wall.
Helpful staff. I was pleasantly surprised to find they are open on SUNDAY afternoon. I needed a gallon of paint to finish my living room :)
Great service with MS.Amber! She is a multi tasker for sure! Thanks
Patricia is of Great Help...An Expert in her Field of Design.
These are great people to work with! The manager Nick is a great help and its always convenient and fairly fast. Nice having a professional paint company so close by. Thanks guys!
We had good service and was helped in a timely manner.
Staff was helpful, the store is clean, and lots of options available.
Helpful and friendly staff. Choices abound.
Great SW store. Nicks got you covered just like the slogan.
The employees are very helpful & very timely.Thanks Sherwin Williams
Great value for great paint. People that work here know their stuff.
The customer service was very good. The guys who were working there were very helpful in advising me the correct thing to purchase for my needs.
Extremely knowledgeable and helpful sales people. Great quality paint.
Can always count on professional, intelligent, and friendly help from the team here.
Good Value for the money, especially when there is a sale.Friendly and knowledgeable sales staff.Highly recommend.
I went in the store / 11:15 a m & asked the guy / Nick at the counter a question about staining my Trex composite decking & referencing a Trex technical bulletin that suggested Sherwin Williams S-W A 15 - 150 series. After I finished & mentioned a preference to oil based, he immediately in a very loud voice went into a tirade about how this was the worst product. . . ( or maybe I was an idiot ). He offered no help or solutions to resolve my problem. I mentioned I wanted some S/W info to evaluate their suitability. While hunting down on my own this info, he had nothing better to do than go into a rant with another worker about the uselessness of his pest control company. If I determine SW products will remedy my problem . . I will drive the extra distance to PTCity to a SW store that has treated me respectfully in the past.
I buy at Sherwin-Williams because they offer sale coupons.
I love Sherwin Williams products, but as a woman shopper, one of the men that works there I feel talks down to me and that I could not possibly know anything about paint, the kind I needier even the color. I HATE to go in there, just wish there was one closer that I could go to. I asked a female there about brushes, and got a very professional answer without making me feel stupid.
Best customer service and they really know what they are doing. Also very quick!!!!!
The service and availability of product was great.
Friendly service and quickly greeted when entering. One even let me use his phone charger
The service was awesome!!! At this store in Newnan, I would recommend this location to anyone.
They are always friendly when we come into the store and will help you in any way they can.
It’s the place where the professionals trust and the where customers are valued.
They sold me THE BEST Covering paint I ever had Thanks MEN Good Job! Oh Im 73 yrs and used a lot of paint!!!!!
Chip Read, was excellent an help, very polite, good knowledge, and helped me decide on color choice as well.
Professional people helpful and cheerful pleasure to do business.
VVery helpful! Great paint selections and quality!
My husband has always preferred Sherwin-Williams paint over any other paint. They will help us figure out any issues we have with out painting projects.
The guy that helped us acted like he didnt really want to or maybe was having a bad day so now we are hesitant about coming back.
Busy place but I guess that is a testament to their level of service
Great. Service and Patricia was friendly and helpful
Great service by MS.Amber.Thank you
Easy to get to location. Friendly & knowledgeable staff.
Friendly service and great quality paint
Love them. Great people.
Great product and its all they do!
More product on shelves.
Excellent customer service
The clerk was very helpful.
Friendly service and expert advice.
Great Retail location
Great store
Fast professional service
They know their stuff!
Knowledgeable and helpful staff.
Excellent services!
Great service and products
Bad service to slow the Man make to mistake
Very slow service
Always knowledgeable and helpful
Quality service
Very professional
Too proud of their paint$$$$$
Professional and kind! 💗
Friendly service
👍