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Mattress Firm Newnan East
371 Newnan Crossing Bypass Ste 101, Newnan, GA 30265, United States
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Mattress Firm Newnan East
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Je
Review №1

Jason was SO amazing. He was so attentive to my needs. He asked me questions about my sleeping habits and chose the right mattress for me. He even told me about the adjustable base that lifts the head to help me sleep better. I purchased that too. He never pushed me into buying anything I did not need. He was also patient with me. Let’s just say that I will be able to sleep better thanks to Jason. Is too bad he is going to another store. I would recommend him to anyone.

Ka
Review №2

We were very pleased with our experience at Mattress Firm. Mary was very helpful in making sure we selected a mattress set that would best fit our needs. Highly recommended!

Wh
Review №3

Hello, everyone! My name is Whitney and I’m the new Assistant Manager for the Newnan Crossing Mattress Firm location. I’m excited to be here and I can’t wait to meet you! I truly believe that a great night sleep can improve your overall health and quality of life. So I would love to help you complete your sleep system while keeping your physical and financial comfort in mind. See you soon!

Wh
Review №4

Mary was super helpful and the pricing was well within our budget

Lu
Review №5

Breah was again so very helpful. She helped my mom and also mother in law. Can’t want to get my bed. Thank you so much Lucy

El
Review №6

Mary at Mattress Firm did a wonderful job!! She helped me find a comfortable yet affordable mattress for my family member. She was kind and knowledgeable and the price was good. I would go back again!

an
Review №7

Jason and Breah were both very professional as well as friendly while they tirelessly helped us find the perfect mattress. It took us several visits to find our perfect mattress and both Jason and Breah greeted us like old friends every time we came into their store. They were both very genuine and truthful people and we appreciated them every step of the way.

Mi
Review №8

I was promptly greeted by your salesman Jason Q.Boyce and said hi and if this was my first time at the store. (very nice and friendly and knowledgeable about what I wanted) . He placed my order. Now I hope it comes when he said ( or sooner). Thank-you.

Pa
Review №9

We had an amazing experience purchasing our Temperpedic mattress at Mattress Firm in Newnan GA. Breah was our sales associate and was very good about listening to what we we looking for and very knowledgeable about each one we looked at. Her personality was just as bright! Looking forward to a great nights sleep! 💤 💤💤

Ca
Review №10

Brea provided excellent customer service assisting me with the best quality and value for my new guest mattress purchase!! Thanks

Ja
Review №11

It was an amazing experience. Ms Breah really helped me find the bed I wanted.

Ju
Review №12

It was a very pleasant experience. The salesperson that helped me was friendly and was very knowledgeable on the mattress that I picked out.

Ke
Review №13

We bought a mattress about 2.5 years ago and its already sagging and lumpy. We called the store and in order to file a claim, we have to take numerous pictures with measurements, etc. or pay 79.99 for a service tech to come out and take them.We arent happy with the warranty process, and will be searching for a new mattress that will last!

Ru
Review №14

Our salesperson, Mary, was very courteous and professional. She possesses excellent interpersonal skills. Mary is an asset to your company. My wife and I were very impressed with Mary’s professionalism.Thank you.Russell Green

Je
Review №15

We have had a couple of dealings with this particular location and I’ve had good experiences both times. The staff is very knowledgeable and customer friendly. I definitely recommend this particular store.

Te
Review №16

The attention to details and answering all my questions was awesome. Brea was very knowledgeable and understanding.

Ma
Review №17

Great sale prices and fabulous, friendly knowledgeable staff. Both Mary and Jason were wonderful!

Mo
Review №18

Great experience, great prices, great customer service. Highly recommended!!!

Ha
Review №19

Nothing but great things to say! Mary was quick to help and was so welcoming. I told her what I was looking for and my price range, and she matched the perfect matress for me. We tried a few other places, and this one by far was the best. She was very thorough, outgoing, and professional. I recommend to anyone who wants to save as much as possible and in need of a new matress!

Bu
Review №20

We had a great experience purchasing our mattress. Mary answered all our questions and presented the facts about the Purple mattress. We’d highly recommend Mattress Firm!

Ry
Review №21

William Wilson is the man he took great care of me and my girlfriend!

Su
Review №22

Walked in looking for a box spring walked out 10mins later with a box spring! Teddy has great Customer Service, very personable!

Am
Review №23

Andrew the Area manager was one of the best managers we have ever worked with in buying a mattress. We were definitely due and he had truly a big heart and hand helping us find the right match. The way he really cared about what we wanted and teaching us lots about the mattresses and sleeping habits we did not know about. Highly recommend you shop there and ask for him!!!! Will go back and tell all our friends and family for sure!!!!!!!

pa
Review №24

Was very excited to find a mattress that was comfortable. And it was the sales person Z that made this all happen. After a few questions Z knew how to choose the correct ones for me to take 3 minutes rest on each mattress. SOLD Z is fabulous. I wasn’t the only one in the store their were several couples. Z handled everything perfect. She deserves a raise for her product knowledge and how to sell. Overall. I will always come back to Mattress Firm.Many thanks to you Z 🥰Paige

Ta
Review №25

Jason has great customer service skills. He asked me what my price range was and he pointed me in the direction I needed to go. Great prices and I would definitely recommend this place to anyone!

Je
Review №26

Mary was very helpful and knowledgeable. She was quick and thorough when dealing with my purchase.

Jo
Review №27

Mary was outstanding Very helpful and very knowledgeable an asset to the company.

Ja
Review №28

My first experience with purchasing a mattress from the Newnan location was great. Ms. Z was very knowledgeable with all the questions & concerns my husband & I had. She was through it explaining ever mattress we looked at. She added a little humor in & made us feel comfortable. The price was more than we had planned on spending but we realize that we are older & prefer to be comfortable oppose to the cost...side note keep her she is a valuable asset!!

so
Review №29

Very happy with the service.William was the best at guiding me through the selections.Would highly recommend.

Le
Review №30

Excelent service! Whitney helped us to find the perfect mattresses. Fully-recommended!

Ma
Review №31

My time at Mattress Firm was very good and helpful the sleep expert help me through it all I was very satisfied with mine experience my thanks to Whitney.

Do
Review №32

It was wonderful she could answer my question she was very knowledgable about the product very polite and a friendly It was a pleasure dealing with her

va
Review №33

Whitney at the Newnan store was very professional, patient and kind with my Mom and I, she made our experience a awesome one !!

Ti
Review №34

I didnt know shopping for a mattress would be so fun! Andrew and the other associate were extremely helpful! He took the time to discuss the differences of the mattress we had questions about(which were a lot) all while keeping us laughing. Andrew is VERY knowledgeable about what he is selling! Im very happy with our purchase and the customer service!

Da
Review №35

Great customer service! Mary B. Helped me find the perfect Mattress in no time! Very polite and knowledgeable!

Br
Review №36

Jay was an awesome salesperson. Go visit him for a new mattress!

Ad
Review №37

From the moment me and my husband walked in we were greeted with friendly smiles and laughs from Z and Andrew. These two salespeople seemed to really love what they do and they definitely took the time to understand our needs individually. We’re combination sleepers and they helped us find the perfect mattress! These two were great!

Lo
Review №38

I had some questions about a purchase I made at a different store that was currently closed. Whitney was so nice and cleared my confusion. She directed me to several options and was not hovering at all. She gave me a couple of quotes and I left. I returned three days later and she greeted me by name as soon as I walked in the door! I was surprised that she remembered me. With her assistance, I made a purchase that I hope will be a good one.

Da
Review №39

Jason was very helpful and answered all our questions. He took his time with us. We looked around but returned here. No hard sell and great buying experience. Thanks Jason.

Ls
Review №40

The sales person, Ms. Z was AWESOME!! This was my first time at a Mattress Firm store and Ms. Z was very welcoming, professional and knowledgeable!! She was able to answer all my questions regarding my purchase. She was a one woman show attending to all the customers in the store in a timely manner with a smile! Great service, great experience!!!

La
Review №41

I love this place. Andrew and Queen Z were the best. They gave the best service around. They are amazing. They made sure I was comfortable with my purchase and they made my buying experience easy. We had fun and all. Please come and see them.

Je
Review №42

AMAZING. sales associate was so professional and an absolute delight to work with. Helped me find the best choice. Did the 3 step progress with me and she was great.

An
Review №43

I came into the store to just look and price out mattresses. Met Andrew Boyd the manager and through his expertise in bedding was able to find the right bed which he promised us he would do. He went above and beyond to get us an amazing deal on a high end bed that has the adjustable base to help me with my back pain and RA. Thank you Andrew and to everyone who needs a mattress shop with them!

Or
Review №44

Our sales lady was very helpful. She asked the right questions and took her time to find the mattress for me. I am a over the road truck driver and I needed a mattress a good mattress. The mattress that I got from the dealer only lasted four weeks of use of sleep. And it got to the point that I was not sleeping well at all. So again I gave a five star for this mattress firm location because the sales lady that took care of me was awesome.

Al
Review №45

They were very knowledgeable and efficient at the Newnan store. A job well done!

Om
Review №46

This location is super amazing. I have never come in and not been greeted and treated with such respect and care. Ms Byrd is so attentive no matter how many people In the store!!! I am so satisfied with my temper pedic mattress set. If you’re in the area and in need of a mattress PLEASE come to this location. You will NOT be disappointed. And the price match based on their website!!!!!!! I couldn’t believe the savings and they actually keep their word. I love mattress firm! I’m sure I’ll be back again for my daughters bed.

Ci
Review №47

Our salesman Jason was outstanding! Very knowledgeable, courteous and helpful in helping us select the best products for our needs!

Za
Review №48

Very helpful and professional staff, who gave us an honest and straight forward experience!

Li
Review №49

Jason was amazing and patient with me as I made my decision on which mattress was best for me. Super helpful all around.

Ja
Review №50

My wife and I had an incredible experience buying a bed from Mattress Firm. Andrew Boyd helped us pick out exactly what we wanted. He was very knowledgeable and took the time to show us all our options. The customer service was top notch, and I would highly recommend shopping at this location. Make sure to ask for Andrew Boyd. He will hook you up!!

Me
Review №51

Quick and easy 🙂 John was very knowledgeable and helped me find the perfect mattress!!

Ri
Review №52

The sales manager Andrew Boyd was amazing! Me and my wife were very pleased with his service. He was very professional and informative. What I like the most was that he asked the right questions which made us feel comfortable while in the store. He was never sales aggressive but instead he went into details with the different products that the store and brand have available. He was very thorough in explaining the sale, warranty and delivery processes. Everything happened just as Andrew told us. Definitely recommend Andrew Boyd as an advisor for your next purchase.

Gr
Review №53

Great experience with Z! No pressure, super nice and personable ... The whole environment in the store was very relaxed and made the entire process enjoyable. You can tell the team in this store enjoy their job, working together and helping people get the mattress thats right for them.

Ta
Review №54

My fiancé and I went to buy a new mattress today and we definitely were not disappointed! Andrew Boyd helped us find the bed we needed and he’s the best!! He’s super personable and SO knowledgeable. He made this process so smooth and went above and beyond to help us. We’re so grateful to have him help us and I HIGHLY recommend buying a mattress at this location!

Ka
Review №55

Oh my goodness. I have so much to say about Andrew and mine and Lindas experience with Andrew at the store. I am a caregiver for Linda Cannon. She had a very bad fall three days after her Husband died. She had to have multiple surgeries. She did not want to sleep in the bed her Husband died in so she has been sleeping in a recliner. I told her then her visiting nursr said she had to get into a bed. Andrew could not have been more gracious, knowledgeable, informative and in every way, wonderful. He was never pushy or made us feel he was only in it for the sale. He explained and demonstrated everything to Linda and to me and was just so very kind. I truly am amazed that there is anyone out there today that still has the values and work ethic that Andrew has. He even helped me get Linda into the car and put her wheelchair in the car for us. Hang on to him tight. Do not let him go. Thank you Andrew so much for helping us with everything. You a good soul!

Ch
Review №56

Jay was very helpful yesterday he explained everything to us he was not in no hurry thats what I like about a salesman he did not pressure us into buying a bed and thats another thing that I like about him for him not being so pushy Im bought a bed from him he is a very good salesman I hope you all have a blessed day and God bless you all and you send it

Ke
Review №57

Just an all around pleasant experience. I know no ones name, but the store was clean, and all 3 professionals there were super friendly and helpful.

Wi
Review №58

We had an excellent shopping experience with Zee today. She was very helpful showing us the different mattresses and frames and explaining the the differences and details of each product. She is most definitely an asset for Mattress Firm.

Sh
Review №59

Very pleased! Had no intentions of buying a mattress until I dealt with Mrs. Byrd. She made the whole process better. Very knowledgeable asked a lot of questions regarding sleeping pattern and gave you no pressure at all. I bought the mattress because of her! Will be recommending everyone to this mattress firm!:)

bw
Review №60

Came in just to look at a full size set and Z made our experience so easy and gave us such a great price we also went ahead and purchased a queen size set as well that we planned on purchasing at a later time. Best prices and best sales representatives. Will recommend to anyone looking for a new mattress. Thank you for a great experience Z!

Sh
Review №61

Appreciate Whitney who made purchasing experience easy, as well as respectful and fast delivery workers.

Jo
Review №62

Andrew Boyd came through for us during this unsettling time! We live in Colorado and were in the process of moving into our new house and needed a new bed. Andrew worked with us over the phone (facetime) and it was a super smooth process where we were able to effectively review and discuss all or our sleeping needs remotely. The bed is being delivered to our new home at closing! I cant tell you how easy this was and how much we appreciate working with Mr. Boyd!

Al
Review №63

Andrew did amazing. My husband and I were coming in not really knowing what we wanted I’m a bed for sure. He walked us through everything we would need to know about the various types of beds and how they would or wouldn’t work with our sleep styles. It was more of a sleep science lesson than a sales pitch. It was fascinating. In the end we went with the Intellibed in the Nightfall style. I am so excited. Thank you Andrew for all of your help! It was greatly appreciated!

Li
Review №64

Fantastic store! Andrew was extremely knowledgeable - more than weve ever seen in a mattress salesman. He was not pushy at all, knew when to walk away and when to come back. Shared pictures of his fur babies and made the whole experience very enjoyable. Didnt try to up sell us at all - just wanted to make sure we were happy with our choice. We will go back when we need to purchase a new mattress for our guest room. We highly recommend this location of Mattress Firm!!

Br
Review №65

Andrew was phenomenal. Walked me through every step and was friendly and incredibly helpful. Would absolutely recommend him to anyone.

Ki
Review №66

Andrew was very helpful. He had educated me on the reason I should not go with firm mattress, which I thought it was the best way to go. Andrew also allowed me try out selected mattresses that would be best for me . Thank you, Andrew for your assistance today.

Ru
Review №67

Great place service was amazing. Andrew is a wonderful sales manager and not pushy. We absolutely love our mattress and our mattress protector. And I can say first-handedly that the mattress protector definitely works. Thank you so much Andrew for a wonderful experience.

An
Review №68

Fantastic store to visit. I have purchased mattresses from other places and this was by far the best. Andrew was an incredible and very knowledgeable sales rep and definitely not overly pushy. He answered all of our questions. Lacy was wonderful with our 2 year old daughter playing in their kids area with her. Between the staff, cleanliness, and organization of the store we had an excellent visit and a very pleasurable shopping experience.

Ja
Review №69

Enjoy the experience well informed on all the product.

An
Review №70

Awesome customer service!! Ms. Byrd is very knowledgeable with mattress firm products. She knows every detail about the mttresses, thank you for amazing customer service.

St
Review №71

Visited both locations in Newnan and all Sales Associates were friendly and helpful. We started with one decision on a bed and changed our mind overnight. Everyone was helpful to change our order. Took delivery of the mattress today and its wonderful. Thanks for all the help!

Ja
Review №72

I finally got my new mattress today . I can’t wait until I sleep on it tonight I’m very excited! Andrew Boyd always gave me great customer service. I recommend anyone that’s in need of a new mattress like I was get you one from mattress firm . You will be very satisfied with your money . Thanks again!

Ch
Review №73

Andrew is very knowledgeable and the customer service is OUTSTANDING. The time and effort put into finding the right fit for us was not rushed and wasnt pushy about purchasing anything. Overall a great experience!

Ro
Review №74

My wife and I purchased our Bed at mattress firm2 years ago. We went back this past weekend and purchased a Bed for my Dad who is 79 and the sales personnel was wonderful very knowledgeable, very committed to finding what we needed(EXCELLENT)

Br
Review №75

The sale rep was simply amazing! Fast and very friendly service. Would recommend to anybody any day! Z was her name short for Ziara!

Su
Review №76

Andrew is knowledgeable and friendly. I appreciate all I learned about beds!

Su
Review №77

Z was extremely knowledgable and helpful in getting us exactly what we were looking for. I would Highly recommend Z To help you find the perfect Mattress at the Newnan, GA location.

Ro
Review №78

Andrew was very helpful. He matched a price I had seen elsewhere and gave me great advice about an adjustable base. So glad I purchased that too. Will definitely help with my back issues.I recommend this location to anyone who is looking for a mattress.

Be
Review №79

My husband and I went to this Mattress Firm a week ago today and met Andrew Boyd who sold us the Best sleep of our life. We bought a Nightfall mattress and 300 adjustable base, we ordered the Queen but went back few days later and upgraded to king with no issues. I thank Andrew and Kurtisha you both made the shopping experience great.

Ch
Review №80

My husband and I were shopping for a mattress today, fully expecting to spend the entire day looking. When we got to Mattress Firm, Lacy approached us and led us to the comfort by color center. We thought we knew what we needed, but Lacy proved to be much more knowledgeable that we were. She helped us pick the perfect mattress and was so patient and so understanding that it allowed us to decide with absolutely no pressure. When we are ready to shop for our guest bedroom, well definitely be back, but not on her off day. Thanks Lacy for all your help!!Gary and Christi Rochester

Li
Review №81

Andrew and Queen Z went above and beyond to help us pick the perfect bed. Andrew has the best customer service and is so helpful. Thank you both again for making this such an easy process. #NoMoreSleepNumber

An
Review №82

Best buying experience ever. I just want to thank Miss Kurtisha Byrd for helping me pick the most confortable mattress I’ve ever seen. Her service deserves a 10 star review but I’ll settle for five.

Co
Review №83

Andrew hooked it up. Pressure Smart Pillow Top feels like naps used to feel before adulthood. I highly recommend bringing new moms to shop for a mattress by the way. They LOVE trying new nap spots. Bless up, fam. Going to take a nap.

Li
Review №84

I worked with Z in Newnan and she was fantastic. I had made my mind up on purchasing elsewhere but after walking in mattress firm and Z educating me, I’m a happy owner of a new King bed from mattress firm. And to top it off, they mean it when they say they will match a competitor, I went by today and they refunded me $230.

SF
Review №85

Ms. Z was Amazing. I stopped by, my first Friday, not knowing totally what I wanted except “a mattress”. Ms. Z asked me several questions about my sleep habits: side, back etc. I tried several mattress and narrowed it down to one, but Ms . Z instructed me to come back with my pillow. The following Friday I returned with pillow in tow and tried the selected mattress from the previous week, it didn’t work. Ms. Z had me try two other mattresses “we struck Gold” or should I say “Purple”!! I love my new mattress and have Ms. Z to thank for it!!

Ma
Review №86

Z was fantastic! I came in with my grandma and she was so kind and patient to help my grandma find the right one for her. Super knowledgeable too! Grandma was happy, and so was I!

La
Review №87

Excellent service, and very knowledgeable about products. Overall process was efficient, and we left feeling satisfied we made the right choice.

La
Review №88

Z was amazing... her and her co worker were very professional I will definitely be back to shop again

Ap
Review №89

“Z” was fantastic! Super informative and helped us make the decision that was the best fit for our family. Andrew kept us entertained with jokes while “Z” handled our sale. Great teamwork, wonderful experience, highly recommended location if you’re in the market for a purple mattress!

Tr
Review №90

I have to say this was the best shopping experience / customer service I have ever received! Lacy was our sales associate and she went over and beyond with anything I could imagine. Lacy knew the mattress we would want when we walked in. She even wrote it on a piece of paper and revealed it at the end of our visit. Also, Andrew was amazing with the demonstration with pressure relief with certain mattresses. Lacey and Andrew are beyond knowledgeable of all the latest products when it comes to mattresses. I highly recommend Mattress Firm!

Ne
Review №91

Steven and Andrew are amazing! They are both knowledgeable and informative. I can easily say, this was by far the best shopping experience Ive ever had while purchasing furniture. We will definitely go there for all of our mattress purchases. Thanks guys!!! It was a blessing meeting you both.

Da
Review №92

Outstanding, upbeat and professional crew! Could not be happier.

Sh
Review №93

From start to a new matress, we had a fantastic experience with exceeding expectation sales associates, especially the manager.

Mi
Review №94

We were in need of a new mattress and decided to go shopping. Upon arrival Cheryl greeted us and explained the lay out of the store. She was extremely helpful in answering our questions and with the selection best suited for our needs. She was very pleasant and made the experience a great one. Delivery was fast, and so far we are very pleased with our mattress.April 13, 2019 Lacey FieldsThis a new review for the Mattress Firm Newnan, GA Store.We called to use the 120 day night sleep trial, to exchange our mattress. Lacey Fields made the process of the exchange easy. She was very friendly, accommodating, and even surprised us with a credit to our account. Delivery was in 2 days. Great service Mattress Firm!

Je
Review №95

Lacy was amazing, could not have gone smoother. Price matches for you without having to ask. A bottle of joy and Jane danced to celebrate with us, Andrew taught me how to hand hug. Loved this experience and store. Xoxo

La
Review №96

If you are looking to buy a mattress, ask for Andrew. Never have I met a person who knows so much about mattresses. He asked me a few questions and had me down pat. His honesty was refreshing and treated me like family. I am a happy camper and so pleased with the service I received

Ve
Review №97

The Experience was awesomeWalking through the door we were greeted with smiles from all despite them working other customers. LACY was absolutely fabulous-- taking the time to educate us, patient with our questions, and giving us the best deal. Thank you for the experience!!

Di
Review №98

Awesome experience with Andrew! Worked with us and explained everything about every mattress that we were interested in. Very knowledgeable and worked patiently with us.We purchased the intellibed night fall!Thank you

Ki
Review №99

Andrew was a great help today. Great customer service. Great job for the Newnan location team.

Ka
Review №100

Jason, the manager, was fantastic!

Information
89 Photos
100 Comments
4.9 Rating
  • Address:371 Newnan Crossing Bypass Ste 101, Newnan, GA 30265, United States
  • Site:http://stores.mattressfirm.com/ga/newnan/mattress-stores-newnan-ga-7772.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Atlanta&utm_kxconfid=uflnw2ovk
  • Phone:+1 770-502-7743
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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