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FloorsNow!
2516 Berlin Turnpike #4108, Newington, CT 06111, United States
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FloorsNow!

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ka
Review №1

WOW! My bathroom looks new!! What a great job FloorsNow! did in installing a vinyl floor over an existing floor. I wasn’t sure it would work out and it came out excellent, and looks the best it ever has. I cannot say enough good about the professionalism of the workers at the retail store as well as and high quality of workmanship the installers performed. Much better than the Big Box stores were workers are not always experts in the area you are updating. I would not hesitate to recommend FloorsNow to anyone ~ great experience.

Ch
Review №2

When time came to install luxury vinyl planks in my basement and carpet on the stairs, I must have researched over a dozen places in CT. FloorsNow stood out from the others. They gave the most professional proposal, offered the most value and were easy to deal with. The installers were professionals and did an outstanding job. I would highly recommend. Definitely talk to Collin.

Ma
Review №3

Floors Now refinished the hardwood in my entire house prior to moving in and it completely transformed the space! The floors are 80+ yrs old and had been practically destroyed from animals and decades of poor care; now they look stunning and brand new. I couldnt be happier with the results and also the quick and kind customer service of everyone I worked with in the process. They created a custom stain color based off a few ideas I had and as soon as I saw it I knew it would be perfect. Will absolutely be using them again when its time to finish the kitchen and basement!

Mi
Review №4

Wanted to give the folks at Floors Plus kudos for the job that they did for my two Advanced Dental dental offices. Collin was very helpful in assisting us in selecting the right type of flooring for our commercial location that would allow us to incorporate our new color scheme with long lasting flooring products. Undertaking a project where both of my offices would be closed was daunting, however the installation team, led by Marco, was very professional and completed the job quickly to minimize our business down time. Pricing was competitive and very fair. Overall a great experience and I recommend them highly.

Th
Review №5

So helpful. Will post more later after installation is completed.

va
Review №6

I was on a short time schedule and the staff were extremely helpful! The selection is great and prices very comparable to the big box stores, but why shop big when you can support a local family owned business?. Order, install and follow up all took place in less than two weeks! That’s what I call turnaround for special order flooring. Definitely recommend!

Na
Review №7

These guys were fantastic. They wore masks and kept a distance. They were prompt and answered all my questions. They were quiet, careful, and worked quickly. Couldnt ask for more and the product is just beautiful. They ripped out an old carpet in our great room and installed vinyl flooring. Looks like a brand new room.

Lo
Review №8

Nathaniel was very helpful he answered all my question. Very pleasant young man. If asked about flooring stre I would recommend them

Ka
Review №9

The Store Manager Collin is what made Floors NOW stand out from all of the other competition. He provided so much information on every type of flooring that we were considering, specifically highlighting on the materials that would be best for our household. He made our flooring decision so easy!! We ultimately ended up choosing a beautiful wide plank light wood floor, that we absolutely love!! We will post pictures after it is installed, thank you Collin!!

La
Review №10

What a wonderful experience with floors NOW! Collin was so very helpful and always there to answer questions. Exceptional service! We are so very happy with our new hardwood. Also, kudos to Lillian for her prompt and courteous service! Would HIGHLY recommend Floors NOW (actually we already have referred 2 of our friends!) Thank you for a job well done!!!!

Me
Review №11

We recently had 2 areas tiled in our home. The staff from Floors Now were professional, polite and reliable. They got the job done before the holidays as we were hoping for, and the work areas were cleaned up each day before leaving. The floors look Great! Thank you!

SE
Review №12

We work with Floors Now! regularly, we find them to be an exceptional company. Lillian in the office is very personable, Collin the store manager is knowledgeable and accommodating. We are pleased with the services the store offers and would recommend them to anyone looking for new floors.

ra
Review №13

Floors Now does phenomenal work! They re-did the carpeting in my bedroom and it came out perfect! They are so reasonably priced and easy to work with. They have so many different options of carpeting and tiles that make for a great variety. The staff is very efficient, friendly, and they work quickly to get the job done well! I highly recommend Floors Now for any flooring jobs you may need done!!

da
Review №14

The crew showed up on time, introduced themselves, they were very professional, informative, cleaned up nicely you didn’t even know that they were here. The new floor in the dining room and wall to wall in the living room complimented each other incredibly came out truly AMAZING! I would highly recommend Floors Now. I will send you before and after pictures upon request. So glad I chose Floors Now!

Ke
Review №15

Had floors installed in my basement and they look awesome. Ive had so many compliments asking who installed them - FLOORS NOW! The installer was professional, on time, and did a quality job. This is a company that goes above and beyond and will exceed your expectations. Great price and quality - cant beat that. Thank you!

Ei
Review №16

I highly recommend Floors Now. In February 2017 We purchased a lovely home that needed some tic. It had hardwood floors that needed some refinishing and I called Floors Now. The owners Rick and Isa came out and they knew exactly what I wanted. Their work is remarkable and the service was ideal. The whole team really go beyond the call. They picked up and left the job site clean. I will definitely use them again for future flooring projects.

Ch
Review №17

Colon and his men did a great job yesterday installing my carpet upstairs in my house I would recommend his company Just wanted to thank them for the great job

St
Review №18

Collin went out of his way to meet our price range and make our schedule. As well as as assuring that we are completely satisfied.

Kr
Review №19

I had the pleasure of working with the pros at Floors Now for a clients home that was coming on the market for sale. From beginning to end they were professional and personable and helped guide me to the right product for my client. Installation was perfect and the crew was respectful and clean, cant go wrong with Floors Now!

Sa
Review №20

I had Floors Now install new vinyl plank flooring on September 20, 2018 in the second floor of my home. All I can say is WOW what a transformation! The flooring looks beautiful. All the guys that did the installation we’re awesome. Professional all the way!! When we ran into an issue with the quarter round molding I was presented with options. I’m extremely happy with the results. Thanks Collin and the entire team. I can’t wait to do the first floor now!

Ji
Review №21

Great service and guidance on our home floor project. Offered several design options and let us through to the perfect decision on our flooring. Their products are head and shoulders above the big box garbage. Will not go anywhere else!

Me
Review №22

Floors Now gave prompt and efficient service from the beginning of our carpeting project to the end. The carpet is of beautiful quality and looks perfect in our home. The men who installed the carpet were kind, polite, and excellent at their trade. We will definitely return to Floors Now for our upstairs carpeting needs.

Da
Review №23

Excellent selection and service. They did our kitchen floor. There was a greatselection. Ric and his team were very helpful in picking out just what we wanted. The installation guys diligently went right to work, were very courteous and accommodating. Out the whole kitchen renovation, the floors went the smoothest. Highly recommend them!

Ca
Review №24

Love this flooring store! Great customer Service and wonderful job done with both my carpet in living room and wood floor in the kitchen! We got so many compliments on both! Thank you Floors Now installers for treating us so special both times you were here!

Ni
Review №25

We have used Floors Now two separate times in our home and once to purchase specialty tiles that we installed ourselves. We have been very satisfied with both the products as well as the service and price. I definitely recommend Floors Now!

Pa
Review №26

We have purchased carpets for three rooms in our home from Floors Now! We have been extremely satisfied with the quality and cost of our carpets. It was a pleasure to work with Ric and his staff. They were professional and did an excellent job installing the carpets.

La
Review №27

FloorsNow! is the place to go for all your flooring needs. I was casually dialoguing with another flooring company for a couple weeks and then my instincts suddenly and strongly kicked in. I took it as a warning to part ways with this other company and go elsewhere.I thought about my sister’s flooring experience with FloorsNow! a few years back. I really liked the job they did for her in her kitchen. I’m a detailed person (with high standards) and I admit that I’m particular about products, of course, but moreover, I’m picky with regard to workmanship. Some people would call me a royal pain, but because I’m handy and do a lot of home projects myself, I know a lot and I care a lot about what’s done in my home. Detail, detail, detail....I called FloorsNow! and was immediately met with superb customer service. That’s not a casual compliment. That same afternoon, a true gentleman showed up and measured my kitchen. I asked many questions and he confidently answered all of them. That same evening, I went to the showroom (with a sample from the other company) and worked with Collin to choose a much better option. It was an ideal product, a better price, and a quick experience.I was put in the queue and within 2 weeks my flooring was installed by Marco. I just can’t say enough about this man. Polite, kind, clean, professional. He simply did a wonderful job.So, start to finish.....FloorsNow! gave me the customer service we all deserve. Can’t wait to have more flooring done by FloorsNow!

No
Review №28

They did a excellent job in my home. The floors are perfect and beautifully done. Love their professionalism. I would recommend them anytime.

Ji
Review №29

Great carpet and hardwood flooring! The service was exceptional. Showed up when they said they would. Would highly recommend.

Ja
Review №30

They installed my hardwood floors, installed the ceramic tile floor in my kitchen and just recently installed a ceramic tile floor in a bathroom. Excellent work on all three jobs and, a great company to do business with.

C
Review №31

FloorsNow! installed my kitchen floor today and they did a great job! They were very precise with their work, professional and neat. I would definitely recommend them.

To
Review №32

Collin and his team recently installed cushion & carpet in 3 bedrooms for me. Collin was very professional in presenting the product, very informative, and the installation team (Julio) showed up right on time and did a quality job!

Ri
Review №33

We were delighted with the professional sales and installation staff of FloorsNow! They showed us a variety of options for our kitchen floor to fit our budget, never pushing more expensive flooring than we were in the market for. That fact alone made for a very comfortable experience. The product they installed on our kitchen floor looks great, is of high quality, and easy to care for. We highly recommend FloorsNow!

Cy
Review №34

Exceptional customer service!! Very helpful in finding the right carpeting for the right space. Very pleased! Would highly recommend! Thank you!

Ni
Review №35

I was a first-time homeowner looking for flooring for two different spaces. The staff was very knowledgble and helpful in giving me options that would suit my needs and 8 years later I am still happy with the product I selected! I feel their prices were good and the product was top quality. I would highly recommend Floors Now and will certainly be using them in the future!

ja
Review №36

Had such an amazing experience with all the Staff from FLOORS NOW. We were 1st time homebuyers of an 1890 home which made us unsure what to do about the original floors. FLOORS NOW gave us the best suggestion of going with laminate wood flooring. And wow do our floors look amazing and will last much longer, especially with our 4 kids and Dog.Their representative came out to assess our home and helped us pick the floor right away and then the floors were installed a few days later. The men did an amazing job in such a timely manner and were so meticulous and CLEAN. We are so happy with our floors and our experienece with all of the staff at FLOORS NOW!

Jj
Review №37

The carpet installation was punctual and quick. It took only 2 days to install.

De
Review №38

The installers were punctual, polite, professional and efficient. The did an outstanding job with my kitchen floor!!

Li
Review №39

Great people they really listen to what you want and make great suggestions, awesome work! would highly recommend going with Floor Now!

Mi
Review №40

FloorsNow! refinished our worn original hardwood floors. Excellent experience from start to finish, with beautiful results, and amazingly, almost none of the dust that everyone warned about! Quoting, scheduling, and service were all handled professionally. Highly recommended! Thank you FloorsNow!

Mi
Review №41

FloorsNow! refinished our worn original hardwood floors. Excellent experience from start to finish, with beautiful results, and amazingly, almost none of the dust that everyone warned about! Quoting, scheduling, and service were all handled professionally. Highly recommended! Thank you FloorsNow!

Ch
Review №42

Ric is such a class act. Very helpful and considerate. Highly recommended!

Do
Review №43

I contacted FloorsNow! to get an estimate on carpeting for our home, they came out the very next day. By the very end of the day my carpeting was ordered and the next week was installed! If you are looking for a quality job and excellent customer service FloorsNow! is the place to go, you won’t be sorry you did!

Ca
Review №44

I have used FloorsNow on multiple occasions and have been completely satisfied with the professionalism and attention to detail. I would recommend them for all your flooring needs.

Pa
Review №45

Would highly recommend this company staff was helpful and quality of installation was unsurpased would use them in future

Am
Review №46

Floors Now replaced two of our bathroom floors with new tile. Collin gets an A+ for customer service: he was exceedingly helpful and accommodating the whole time. The fee they charged for the quote annoyed me at first, but they were the only ones who let us take tiles home with us to match colors. That was great, and they included the money for the quote as a payment in our balance.There were a few hiccups along the road, but they were sorted out professionally and at no additional cost to us. We used different tiles for each bathroom, but they got mixed up on paper. Fortunately, I had taped website photos/descriptions of each tile to the door of each bathroom and the installer called me before a mistake was made. We were going to be short one box fof tiles as a result, but they drove down to New Haven the same day as the installation to get the extra box and there was no delay.The installer did a beautiful job with our tile. However, he did balk at reinstalling our toilets, which was part of the deal (and a big reason why I went with Floors Now - less hassle for me). He ended up reinstalling them after I talked to the manager and they work just fine. Also, we had issues with the base (I call it trim) that the installer did not pursue when he should have. He ended up installing a brown base (trim) in my bathroom thats mostly cream, and he installed a 3 base to replace a 4.5 base, which left a 1 unpainted strip around my whole bathroom. It looked awful ... but ...Collin, the manager, arranged to have different installers come by two days later - on a Saturday - to fix both bases. They look fine now at no extra cost to us. So, it was a nuisance, but no harm done. Im happy with the end result and I will call them again for my next job - but maybe only if Collins still around!

Za
Review №47

Be advised they charge a $45 fee to come out and provide an estimate. No other floor company in the area charges for estimates.

Je
Review №48

Floors now has excellent customer service and excellent craftmanship. Theh fnished on time and with customized detail. Their tile work in my tub surround, floor, and backsplash is beautiful. Their materials are also high in quality. My house now feels modern yet, timeless. Thank you.

ro
Review №49

Excellent products fair prices and great service!

Ha
Review №50

Great service....only bought tiles and grout but they were very friendly....!

Ja
Review №51

Great selection and staff is both friendly and knowledgeable! Definitely recommend checking them out for your tile and carpet needs!

Ca
Review №52

I recommend floors now !! Excellent attention 👍👍

Information
13 Photos
52 Comments
4.8 Rating
  • Address:2516 Berlin Turnpike #4108, Newington, CT 06111, United States
  • Site:http://floorsnowoutlet.com/
  • Phone:+1 860-548-9554
Categories
  • Flooring contractor
  • Tile store
  • Carpet store
  • Flooring store
  • Wood floor refinishing service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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