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Screenshot Repair
843 N 21st St #105, Newark, OH 43055, United States
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Screenshot Repair
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Ki
Review №1

Justin, and Phil are great! Very professional, and knowledgeable in their expertise. They where unable to find the part I needed to fix my all in one computer, but have agreed to continue to work with me until it is available, and did not charge me a thing for the tear down, which is a huge break for me. Thanks Guys, I really appreciate your service!

sh
Review №2

Long story short I needed access to my iphone to get the screen fixed under warranty. I came here for help and they temporarily installed a new screen so I could turn off find my iphone (which apple required) and reinstalled my old so that no warranty issues would occur. However apple still wanted to send my phone out so I returned expecting to pay an arm and a leg for a new screen and was more than happy with the price especially since the rep took off the small charge for the previous work. Ive been dealing with a million stores in the last 3 days trying to figure something reasonable out and without a doubt had the best customer service in this store. I can not recommend them enough and will gladly go back to them even over manufacture warranty.

Li
Review №3

The staff was kind and my phone looks great. They were very patient with me when I cancelled my order after my phone seemed to be working again. I had to call back because, of course, it had stopped working again the next day. They reassured me it happens often enough that I didnt need to feel bad, haha. Thanks, guys!

Ro
Review №4

These guys are awesome. They can take care of your phone. Reasonable, professional and personal people. Check them out....

Je
Review №5

Phil had me in and out in under 10mins for a quick phone port cleaning. Saved me on repair costs, thanks!

Ch
Review №6

This team is recommended! My mothers ipad screen was shattered. I reviewed all the google comments and found this place to be reputable. I called on Monday an she was able to drop it off on the same day. He was honest in his time frame & stated it would be ready on Wednesday. Their word was kept as Phil called Wednesday afternoon stating it was ready. The cost was low as it was only $160 and the check out process went smooth. It works like new again and Phil told her if anything should be off a couple months down the road to come back. He treated my 68 yr young mother with great respect. They have my respect. (To add, all this was the same week as Thanksgiving holiday!)

Mi
Review №7

Person at the register was very friendly and informative. I wasnt willing to pay the price for my S20s problem (which was very minor and its okay because this phone is still very new) but still would recommend their business to people looking to get their phones fixed.

Ri
Review №8

I will definitely go to this business for any questions or needs regarding my cell phone! I took in my phone to have a broken port replaced. He had what I needed, and despite being extremely busy, had my phone done that day. I had to wait just a few minutes, when picking it up, which was no problem at all, but he was very grateful for my patience and kindness. I am thrilled to know I have Screencast Repair if needed!

ja
Review №9

Thank you for a job well done in a timely and fashion!!Also for your no nonsense explanation of the other devices I brought into your for your advice!Thanks again!!

Ri
Review №10

These guys really know their stuff!

Bi
Review №11

Phil helped me out alot an saved me over $1,000 on my phone. Great friendly service id be happy to give them all my business.

Ka
Review №12

Very nice guy. Wasn’t the cheapest I found but was the best quality.. he also fixed my battery for free!

jo
Review №13

Had to order parts . schedule appointment when parts came in and fixed in a hour thank you

Ju
Review №14

Im happy to support local business. The owner was working when I went into the store. He was friendly and offered some options. I would recommend this company.

Sc
Review №15

Very knowledgeable, quick, clean and professional repair

Gr
Review №16

These guys are the best! They always give the best deals and are so happy to help. They give extreme attention to detail & handle your items with respect. Had Philip fix a cloudy lens (from the inside) and he didnt even charge because Ive had him work on my phone before. Love this place & highly recommend!

Ju
Review №17

Wonderful service! Fixed the extremely cracked screen within the hour.. very polite and prompt!

Ch
Review №18

Best place you can take your phone for repairs hands down. I had them order a charge port for my iPhone X and scheduled them to replace it. They could’ve easily just taken the hundred and something dollars and replaced the part but they took the time to try cleaning it first and got it working for no charge. Been here in the past as well and got a screen replaced with no issues either. Very good customer service and they are genius’s when it comes to taking apart and putting electronics back together. Much cheaper than buying a new phone, 10/10 recommend

Ma
Review №19

Phil did an awesome job fixing my Pixel screen. Highly recommend Screenshot.

We
Review №20

Really fast and happy to see my phone fix i will be back again has a great teenager thats does great what he does and tell u a good phone case

An
Review №21

These guys do amazing work, they get it done fast and they have the best prices in town

Wh
Review №22

They fix cell phones. I dont think they sell new ones. Fixed the vibration motor in my Moto g7 Power. Did not charge me extra when they found out they needed an additional part.

Be
Review №23

I dropped off my galaxy s20 a couple of days ago and just received yesterday it looks like I just bought it thank you for fixing it

Em
Review №24

My phone was cracked on my screen and a little behind the screen and it was fixed and looks brand new and I’m so happy he fixed it in such a short amount of time and a really great price !!!😁10/10 service

Je
Review №25

Have a Samsung s10+, I dropped last week and broke my screen. Called Screenshot to have them fix. They knew I needed my phone fixed asap. Both gentlemen were very friendly and knowledgeable, and also suggested some items that would cover my phone in case it broke again. Dropped off phone and it was repaired in an hour! Thanks guys !

Ma
Review №26

Quick professional and knowledgeable!!

Za
Review №27

I will never take my phones/laptops anywhere but here for as long as they are in business!Screenshot is ran by a VERY knowledgeable and courteous young man named Phil.Him and his employees can fix practically anything and will perform their repairs quickly but throughly.He’s very fair with his pricing and has thrown in discounted/on-the-house screen protectors for me in the past.I love the staff here and the work they do!

An
Review №28

AWESOME service!! Would give 10 stars if I could. Fixed my wifes phone and it is like new. Got all info off my old phone and onto my new phone in no time. Friendly, personable and great customer service. If you have any issues with your phone you have to go here and have Phil fix it.

Br
Review №29

I shattered my xs max screen and they ordered the part which took from Monday evening to Thursday morning. I dropped it off around noon and got the call it was done at 1:30 the same day! Great pricing compared to Apple store/Best Buy and perfect repair! I will not recommend anyone else!

Mi
Review №30

Back was cracked on a Galaxy S8. Went to Best Buy, where we purchased the phone, and we were told it would be over a week before we could MAYBE get it fixed. Went to Screenshot, they ordered the part, and had it fixed two days later when I went back. Took about an hour in total, and 1/4 of the price for Best Buy. Will come back for any repair needs.

N.
Review №31

The guys at screenshot are absolutely the best. Very professional and do exactly as promised.

Ri
Review №32

Josh was very professional and did a fantastic job in helping me with my issues. I’m so glad that I have been referred to these guys. I will bring all my electronic gadget issues to these guys! Thank you so much.

Jo
Review №33

Best place to go for device repair...they guys in the office are great

Mi
Review №34

So far so good, the employees there were very polite and explained everything very well. The battery they put in my Samsung S6 seems to be holding its charge a lot longer than the old battery that they took out. The way I look at it, they just saved me about $800 by not buying a new phone. Ill give it a few days though to see if the battery holds a good charge or not.

Le
Review №35

I cracked my iPad 5th generation 9.7 screen. I took it in around 10 am, they had it fixed by 5pm. The amount was $128 with tax and all. Not only were they fast and proficient, but very knowledgeable and personable when I dropped it off. If I could give them 10 stars I would!!

G
Review №36

Guy was super friendly and polite the entire time and seemed very honest with other customers but they dont fix apple watches so we wasted a trip unfortunately.

Er
Review №37

I went in to Screenshot just yesterday with a broken iPhone 6+. The screen had cracked in several places and some pieces had fallen off completely.This business was an absolute joy to work with. I cannot say enough about the service we received -- it was outstanding. I didnt know about this place until a ton of people suggested it to me on FB - and now I see why theyre so highly recommended. When we arrived, we were greeted by Phil, who was attentive, cheerful, and incredibly helpful. He took the time to answer all of my questions, the pricing was very competitive, the work was done in less than an hour, and the quality seems absolutely great! These guys have obvious integrity and seem very forthright/honest. Truly, this was hands down the best customer service experience Ive had in years.I rarely give 5 star reviews to anyone - but this was well deserved!

gi
Review №38

Very friendly and knowledgeable. Everyone told me my phone couldnt be fixed, but these guys fixed it... within an hour at a very reasonable price, too! I would and will recommend screenshots to everyone I know. Thank you!

Da
Review №39

Very professional and fast

Em
Review №40

I went in yesterday and my phone was fixed within about half an hour. Great guys, super informative and great priced! It was a tad busy, and they put a glass screen protector on my phone and another persons for free for being so patient! Definitely recommend them. Someone has said they dont fix iPhone screens, this is FALSE. They fixed my iPhone 6S, the only screens they cant fix yet are iPhone 7s. But this store also fixes other devices such as tablets and computers!

Am
Review №41

Super friendly service!! They were very accommodating to my schedule in order to get my phone fixed and got it done quickly, super happy with them!

Ju
Review №42

Amazing customer service! They had my phone fixed to new condition in no time! I really appreciate how friendly and helpful they were. I will definitely be recommending them to others and will be back should I break my phone again. Thank you so much!

Sa
Review №43

Even though the manager told us that repairing my daughters phone would probably cost more than getting a new one, we opted for repair due to the data that was one the phone. How many other places are going to be that honest and forthcoming? None that I know of. I truly appreciated their wonderful customer service and refreshing honesty!

Br
Review №44

Are Phil, this place is honest and trustworthy.

da
Review №45

Super friendly guys who seem very knowledgeable in their field. I had the repair done while I waited, repair was quick and affordable. Phone is now back to like new. I definitely recommend.

Co
Review №46

The best place to get get your phone repaired period. They are honest, and vary fair, they evaluate your phone give you a fair estimate of its market worth, the cost of the repair and will advise you on the best course of action. Their service is outstanding all arround.

Ri
Review №47

The young man working was very friendly and knowledgeable

Wi
Review №48

I love these guys. I always get tempered-glass screen protectors from them, and they do a superb job—and for a modest price. The wait time is short too.

Ca
Review №49

This place is easy to get to. Fast service. Great work on my phone. Love

Ky
Review №50

I took my phone to Screenshot as the screen started flickering out on my LG G3. They quoted me $139.99 for a replacement screen and installation. I was told it would be done in 2 hours. 2 hours later they called me and said the screens they had wouldnt work and they would have to order a new one that would take 2 or 3 days. On the third day I get a call and I was told that the screen they got in wouldnt work and that the issue was motherboard damage and I could pick my phone up.They are not able or do not have the desire to work on phones from that aspect apparently.I immediately went on Amazon and found a used LG G3 in Excellent condition that cost me, with expedited shipping, less than the $139.99 I was quoted. Im not sure if I was just lucky or what. I have since received that new to me phone and cosmetically it was in better shape than my old one.Im going with the 4 stars only because they werent able to fix my problem and Im not 100% confident about their diagnostic skills. A little research online turned up a couple of other fixes that could have solved the problem but those werent mentioned to me as being tried. I am not very gifted when it comes to repairing electronics so I have not tried those fixes myself. It is possible they were correct. I got the impression, however, that they gave up.On the plus side, everyone I spoke to and interacted with were all super nice and have good customer service skills. I wouldnt hesitate trying to use them again if the need arises in the future.

Br
Review №51

I got my iPhone 7 repaired it had a minor crack in the corner of the screen. My phone was fixed with a new screen but the replacement screen used was not exactly the same as the original screen on my phone. It did functioned properly yes. But the color was dull and not as vibrant giving it a generic look. And there was also a very minor bump in the top of the screen by the camera. I will say I am very particular to detail and someone who is not may never notice the difference. The store was nice and it was great customer service.

ma
Review №52

This is my second time dealing with these kind folks, I got a screen replaced the first time and a battery replaced the second time. Both were done very quick and with extreme professionalism, also the cost was very reasonable. I would recommend them to do any kind of work without question!

Li
Review №53

My glass on my brand new phone was broken one place wanted to charge me almost $300 and no way I went to this place screenshot repair couldnt meet a nicer young fella you did everything you could for me the taped up my screen till I can get the glass ordered so I didnt cut myself and at least now I can use my cell phone without cutting my fingers and my opinion couldnt ask for better I talked to a lot of people its best Ive seen in a long time . I give a high five

co
Review №54

Did good job and way cheaper than anywhere else!!

Sh
Review №55

The owner there was very friendly and gave honest advice. If he didnt feel your device is worth repairing he will let you know instead of just charging you. Great place, honest workers.

Ch
Review №56

Great experience! Went in to get my charging port replaced only to discover that it did not replaced, just cleaned out. Very friendly and knowledgable. Will go back every time I need something for my iPhone vs Mac Store. A++++

kr
Review №57

Great customer service! Went in with a charging problem for my iPhone 6, the guy working quickly knew what was wrong with it and went to work. He cleaned out the charging port and I was in and out in less than 5mins! Wouldnt charge me anything for it either!! Definitely will be going back for any other issues!

Ti
Review №58

Very helpful and I got my battery for my phone in a week and its reasonably priced. Thank you so much!

Ke
Review №59

Staff was extremely friendly and professional. They replaced my broken camera screen on my Galaxy S7, and had me in and out in less than 20 minutes and it was super cheap. Strongly recommend!!

be
Review №60

If you need a Cellphone repaired, this, is the place to go, Excellent service, reasonable prices, fast service

St
Review №61

Called Phil at 6:15 informed him my sons iPhone​ screen was shattered. Arrived at his store at 6:45. Had it fixed within a half hour. Thanks for the speedy repair. Highly​ recommend their services.

Ma
Review №62

I can say much more than Nicole did, these folks are awesome.. Highly recommend.. Such nice guys . Highly recommend

Br
Review №63

Awesome service, cordial honest people. Give them a shot

Sh
Review №64

I brought my phone in for repair because it was hard to hear out of. He had to order the parts & said he would call me when they came in. He called & I took my phone in. He said it would be about an hour to repair & he would call me when finished. He called, I went to pick up the phone & he didnt charge me a thing. He said the problem wasnt what he originally had suspected. Excellent service. I would recommend them a 100 times over.

Li
Review №65

Awesome prices and great costumer service

Al
Review №66

Amazing service, very fast and informative, looking out for customers. Couldnt recommend more.

Ad
Review №67

Awesome guys - super fast service and way cheaper than Apple. Super satisfied.

Ke
Review №68

Great Experience. Got my phone fixed in no time. Love these guys!

Ni
Review №69

Amazing customer service! Such a friendly group and I am extremely happy with the work done to my phone. Thanks, Guys!

Ti
Review №70

They do great work on screen repairs And are friendly and quick.

Ma
Review №71

Polite staff good prices and quality work

Ch
Review №72

I appreciate the great service! Very quality! I would recommend Screenshot Repair!

Ja
Review №73

Had an IPad with a broken headphone jack stuck inside. Stopped there to have it fixed. The Gentleman took it back and pulled it and never charged us! It was quick and he was very polite. I will take all our iPhones and iPads there from now on. Please go there if you need repairs! 😊😊😊

Ca
Review №74

Extremely helpful and very friendly 👍🏼👍🏼👍🏼

Lo
Review №75

The senior tech that fixed my phone along with tech in training was absolutely amazing I would recommend anyone to screenshot in Newark, its the best!!!! If I could give 100 stars I would

Au
Review №76

My screen stopped working and they took my phone and fixed it within an hour! Highly recommend.

Ri
Review №77

Not an authorized Apple repair site, they charge about one half the price Apple does and they cant properly repair an iPad. You get what you pay for so buyer beware, these guys dont know what theyre doing.

Ca
Review №78

Quick fast repair on an iphone. Satisfied.

bu
Review №79

A great experience this is the third time Ive had to come in here and get my phone fixed and its awesome

Wy
Review №80

Extremely high prices but they get the job done pretty quick.

Al
Review №81

Excellent! Super friendly, fast service. Would definitely recommend!

Ja
Review №82

Quick repair of Samsung galaxy s7 edge rear glass

Ka
Review №83

Great service for reasonable price, they are honest.

Mi
Review №84

Great job at fixing phone screens for a decent price!

Ch
Review №85

Just went here because my phone decided it didnt want to turn on after I dropped it slightly. They took it and fixed it in 10 minutes! Couldnt be happier.

Al
Review №86

I had my iPhone screen replaced and when I had a problem with it they honored the warranty. Fast, efficient and friendly staff.

Tr
Review №87

Awesome customer service! Highly recommended.

Je
Review №88

Great service, low prices, quality parts!

Er
Review №89

Fast friendly thorough service!! Highly recommend :)

au
Review №90

Friendly and extremely helpful great prices!

Ga
Review №91

Couldnt have been easier!! Done in less than a hour and flawless!! Thank you!!

ga
Review №92

Great customer service, bad service. Went to fix my Motorola they said it would take a week, a week turned into two, and they didnt even fix my phone right, the speaker is not put into place correctly.

Et
Review №93

The guys are very nice and speedy!

Ja
Review №94

They were professional, honest, and quick with advice and repairs for my friends and I when our phones broke

Pa
Review №95

Great work and fast! Thanks

bi
Review №96

Helped with a phone, couldnt help with my tablet.

Th
Review №97

Great prices and quick turn around!!!

Kr
Review №98

Quick, friendly, no problems at all!

Ch
Review №99

Good place to go

Jo
Review №100

Very helpful, great pricing

Information
1 Photos
100 Comments
4.7 Rating
  • Address:843 N 21st St #105, Newark, OH 43055, United States
  • Site:http://screenshotrepair.com/
  • Phone:+1 740-344-7468
Categories
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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