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Cricket Wireless Authorized Retailer
110 Ferry St, Newark, NJ 07105, United States
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Cricket Wireless Authorized Retailer

Comments
gi
Review №1

I usually don’t leave reviews but I was very upset with cricket and I went in to close my line and Edgar really turned things around for me he explained everything thoroughly and helped me until I understood thank you so much will be coming here for all my needs

Ro
Review №2

Andrew was really helpful and helped me transfer over all my information with no trouble.

Ma
Review №3

Andrew and his manager, they both were very helpful. I am glad to be a Cricket customer for years.

Ha
Review №4

I was pushed to buy a Galaxy A01 which i was told it was good quality and functions well, then a couple of days later it started to slow and when i went back to the store i was told by the same agent that i could replace with something else or get an iPhone and pay the difference, this option did not work for me as the difference was out of my budget, while discussing all of this with the Asian agent i was not told about the SEVEN days return policy which i think it was done on purpose so i can miss it. I was informed that if i change my data plan and purchase the unlimited plan $55 the maybe my phone would not be that slow, when i changed the plan and returned back to the store about five days later as my phone was still very SLOW i was then told that i was outside of the SEVEN day return policy and that if i have any further complaints i can speak to customer service. It was a back and forth situation and honestly i think it was a rip off they just make u pay for absolutely NOTHING.

Br
Review №5

Very helpful staff

St
Review №6

I am not the person who leaves reviews at all. But this one deserves credit. I switched from Simple Mobile to Cricket and Jhon, the associate that helped me had been very professional, efficient, and organized. He helped me obtain my account number and PIN which I didnt even know existed. He answered all of my questions without a single sweat! This guy is a genius. If you ever need help with switching carriers, look for Jhon! Working with him is a breeze. Hopefully I can convince my wife to switch to Cricket, too.

El
Review №7

Great customer service, very professional and knowledgeable staff, and a great selection of phones for every budget! Satisfied customer here.

le
Review №8

I wanted to switch my service from boost mobile because I was not happy with their service. When I came to cricket on ferry st I got all my questions answered. Terry is very knowledgeable about all the different products and plans. I was impressed at how professional and knowledgeable he was! Thanks for great customer service!

Sl
Review №9

Andrew was very helpful and very nice to work with.

Si
Review №10

Succinct service! Thank you for a seamless experience. Will always prefer Cricket for my prepaid BYOP needs.

Do
Review №11

Excellent service and great customer support

Em
Review №12

Thank you Rodrigo for helping me

Em
Review №13

Terry helped me and I love my new service with Cricket!!

Ce
Review №14

Thanks Luis for helping me with my insurance replacement phone

Sc
Review №15

Good store, friendly people. Luis help me a lot with my phones.

An
Review №16

Terry was very helpful and a nice person!

Be
Review №17

Luis and Terry helped me change my Verizon phone to Cricket! Thanks so much!!

Ro
Review №18

Great store, great service...Terry is always very helpful an will guide you with through any issue .. this store has genuinely nice employees who really care about their customers... If you care about your experience I would bring my business here

De
Review №19

Very good customer service very knowledgeable about products

A
Review №20

BEST CRICKET STORE IN THE AREA BY FAR,,,,THEY GOT ALL THE PHONES FROM THE 50 ONE TO THE S9 NOTE 9 IPHONE X THEY HAVE OVER 50 PHONES TO CHOOSE FROM PLUS THEY GOT ALL THEN ACCESSORIES AND COOL STUFF,,,,,,,CHECK EM OUT

Ro
Review №21

Easy switch to Cricket wireless

WO
Review №22

Very nice staffAndrew was amazing very patient, explained everything to the TDidnt leave 1 question unanswered....the guy is real pro and a real team player....Been with meteo and boost they both suck compared to cricket...BTW cricket wireless is actually AT&T

lu
Review №23

Andrew is super nice and knowledgeable

Vi
Review №24

Thanks Terry helped bring my number from metro.

Ru
Review №25

Andrew helped me so much

Dj
Review №26

Great service

Ex
Review №27

Good service great hours

Al
Review №28

Great guys

An
Review №29

Thanks Terry!

Sh
Review №30

No my choice

Ju
Review №31

Great Service, good price!!!!!!

Ze
Review №32

Nice!

Ke
Review №33

Love

Ja
Review №34

Good serviceGreat service.

OS
Review №35

The attention of the sellers is very good, they always try to help.

Ed
Review №36

Excellent attention

Ca
Review №37

Mereceapena go has everything you are looking for ..

ju
Review №38

Terry helped me a lot, they were very attentive and answered all my doubts. Great service recommend

Ed
Review №39

Thanks for your attention Luis helped me!

Ma
Review №40

Good service and very friendly

Review №41

Terry helped me !! Thank you

Fr
Review №42

Good service and a trained staff, to give you any type of information, regarding the plan you have and the smartphone you buy or already have.

Cl
Review №43

I recommend this operator to all, I moved my number from boost mobile to cricket, it has excellent signal coverage, it always operates on 4g where boostmobile operated with a deficient 3g signal, I recommend this shop where I was well attended by the employee Pedro.

Me
Review №44

Excellent attention

Yu
Review №45

The minimum plan is 40usd, the service is good, they speak Spanish, English and Portuguese regularly

jo
Review №46

Very friendly

en
Review №47

Wonder guys that work! They helped me when I wanted to change my subway phone and very good service !!!

Po
Review №48

I have more than a year and I want a phone will give me free is the galaxy grand prime

Ca
Review №49

Bad data separately charged me more than I had to pay I did not like

Information
8 Photos
49 Comments
4.6 Rating
  • Address:110 Ferry St, Newark, NJ 07105, United States
  • Site:https://cricketwireless.com/stores/ll/US/NJ/Newark/110-Ferry-St
  • Phone:+1 973-732-7848
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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