user
Good Guys Garage
23 S 4th St, Newark, OH 43055, United States
Appearance
Good Guys Garage
Comments
Mi
Review №1

James and his crew are great! Super helpful, honest and affordable. Highly recommend.

Ba
Review №2

The name holds true: These guys really are Good Guys! James and his team clearly explained why I had uneven tire wear and presented me with multiple tire options for my vehicle. The price of repairs was very cost-effective and even less than I expected. They took the time to show me what was causing the issues I was experiencing and provided sound advice on how to properly maintain my vehicle in the future. They really went above and beyond to help me and answered every question I had. They should rename this place Great Guys Garage because that is what they are. I highly recommend this place to anyone who is looking for a reputable mechanic and honest advice.

Ja
Review №3

Gave these guys a call about two tires. They got me in and gave me a good rate. I will be using them again in the future! Professional, Courteous, polite, all around good group of guys. Marquis THANK YOU!

Ma
Review №4

Had the best price for my size 20 rim tires. Was able to get them next day and have them put on! They did amazing process was very simple and they all was so friendly!! They definitely got my business from here on out!

KI
Review №5

I went to Good Guys looking for tires. I was greeted at the door by friendly professional staff. They immediately looked up what size my Nitro needed and then took me back and showed me the actual tires they had in stock. They gave me a price for the tires and also with an alignment. There was never any pressure to purchase anything extra. I waited and they put the tires on right then. Up front and honest about the pricing. About an hour or so later I was driving down the road with my new tires. I would highly recommend this shop.

Ad
Review №6

One of the most common tires on the road they dont have used or new.

To
Review №7

New tire on an old rim. In and out in 15 minutes

Da
Review №8

Broke one of my wheels then when I asked him to make things right, the owner proceeded to curse and yell at me and threaten to call the police if I didnt leave. All this after I spent over $1000 on four new tires. Will never go there again. *Edit* As the reply below implies, I did not threaten anyone. I dealt directly with the owner and made no threats. I simply asked for him to do what is right and fix what he broke. All the threats were made by him. Anyone thinking of giving this man your business should take note. And of course I havent been back! Why would I give you more money for poor service and verbal assault and threats of physical assault?

Wh
Review №9

Very helpful great deal on new tires. You guys are awesome!

Er
Review №10

Horrible experience. These people are con artists and overcharge. And to ice the cake they do a Horrible job. F-

al
Review №11

Very nice and quick!

An
Review №12

Went to have a fuel line fixed that was leaking, too back 3 times and still not fixed. NOT RELIABLE AT ALL. Looked to see what they did and they only cut the rusted line and put in small piece of hose that wouldnt seal on the rusted line. Should have told me the line needed to be replaced. Would have been cheaper !!!

Ja
Review №13

This is a great place to go if you need work done, very friendly people and very knowledgeable. I appreciate the time Marcus took to help us with the trouble we had! Good Guys gets a 5 star and a thumbs up! Thanks guys!

Ru
Review №14

Needed a tire put on and they had a good use one and put it on the rim . Price might be a little bit high but it was worth it . I will go back to them again when I need something done

Da
Review №15

Great service

Da
Review №16

While traveling from North Carolina our car broke down in Newark Ohio. The staff were very friendly and helpful. They called with updates and recommendations. I was very pleased with their professionalism. I would recommend Good Guys to anyone.

As
Review №17

They had the tire I needed plus they were able to put it on fast and was able to send me on my way

Ga
Review №18

The absolute worst customer service experience Ive ever witnessed! Rude and overpriced! Took my money around the corner to Als Tires

R/
Review №19

Highly recommend them great work honest people. And job done rite the 1st time.Give them a try you will not be disappointed.

Re
Review №20

James and his crew are professional, fair and knowledgeable about all things cars! I am currently taking my company vehicles to Good Guys garage and they’ve done a great job of keeping my vehicles on the road!! Highly recommend to anyone interested in great quality, skilled techs at fair prices!

As
Review №21

They did a very good quick job when I needed a tire and they arent that expensive either.

Ka
Review №22

I checked around & they had the best deal on the tires i was lookin for.

ro
Review №23

It is a great place I use to like them but I went with my sister there and they replaced her 2 of her tires and when we left the tire light was still on they said that it would go off within a couple of miles of driving it and we went over to the Duke gas station and I checked the air pressure and it was very low it only had about 16 psfi in the tires that they just put on and it needed 34 psi in it according to the inside of the driver side door as soon as I put in the correct air pressure in it the light went offThe light was only on just because of thelow air pressure the people over at the good guys could not put the right amount of air in them and, when I said something to the guy there he could not have checked. It out there they tried to tell me that it would go off on it own later but it would have never would have went off because all it needed is the right amount of air pressure in them something so simple and they was to lazy and did not care about it to get it right the first time when we were there

Ba
Review №24

I recommend Good Guys to everyone! They always get me in same day and are the most affordable place Ive EVER seen. Highly recommend :)

Sc
Review №25

Good Guys has been my go to auto care place for 5 years now. Great service that has quality and professionalism.

Br
Review №26

Very rude. Only interested in selling, even if what they are selling is junk. And the reason you wont find me in your records is because once I figured out what this business was about I left and refused to let them put tires on my car. I was lied to about the tires that they were going to put on my car and caught it before the work was started. Then they tried to sell me tires that were double the amount of the original tires and then had the nerve to get very nasty with me saying I was wasting their time. Rude, and unprofessional. Well, they wasted my time and it wont happen again. Bad business ethics is the real issue with Good Guys garage.

Ju
Review №27

Great experience. They got me in on the fly on a Tuesday. Good prices and excellent service. Got an alignment, oil change, new filter, and a leaking valve fixed in two hours. They were very professional. I’ll be back for future car maintenance.

Cr
Review №28

Owner is extremely aggressive and charged 4 times what the actual part cost at local parts store. Did NOT properly dispose of antifreeze (dumped behind his business). I would recommend going anywhere but here.

Ji
Review №29

Very prompt and helpful.

La
Review №30

The victims and families of the local domestic violence shelter would like to appreciate the good guys for fixing our bicycles so our kids play and our moms can get to work. The whole world would be a much better place if more guys were GOOD GUYS like yall!

se
Review №31

Owner was very nice. Got me in for an alighnment right before the shop closed . great price by the way !

Je
Review №32

These guys are amazing! They have really come through for me when chips were down and my I thought my car was toast. I highly recommend them. Best shop in town.

Co
Review №33

Best garage in town. James is one of the most honest mechanics Ive ever had work on my car....Quality work. Never lets me down.

ku
Review №34

They really are good guys. I trust them completely with pricing and with my vehicles.

Er
Review №35

They dont stand behind their work at all. Owner seemed nice but both times they have done work it has not lasted and they find reasons to point fingers and say it isnt their fault. The guy answering the phone today was completely uncaring, blamed the manufacturer and or me and didnt care at all that my vehicle is unsafe for my family 3 months after their service was completed. Didnt offer to look at it. Just said they are closed for a week and it sounded like it was my faut I have never had issues like this before coming to Good Guys. Ill find somewhere else.

Xx
Review №36

The best i will not go anywhere else

Je
Review №37

Excellent Service Everytime. Good Honest Mechanics. Very Dependable. Thanks To Good Guys, My Car Is Riding Like A Brand New Vehicle.

Je
Review №38

Very helpful and knowledgeable. Really appreciate them being able to get me in so quickly. Prices are very fair.

Bo
Review №39

Good service in /out

DA
Review №40

Quick alignment decent price good work

Da
Review №41

They turned down work to save me money. They could have done the work I requested and gotten paid but there were underlying problems they couldnt fix. You dont find that level of honesty much any more.

Ro
Review №42

Be very careful with repairs. Replacing 3 fuel injectors costed over $650. Car ran worse, blew black smoke, and misfired ever since. I called back to see if they can check it out and all of a sudden they are too busy, booked for at least three next week. They werent too busy when I spent $80 on a diagnostic check. Absolutely criminal!

wa
Review №43

Good work and fast. Competitive prices.

Mi
Review №44

They completely overcharged my wife on an oil change for a Honda Civic, $60. Said it costed more because of full synthetic. John Hinderer charges less than half as much. The Good Guy thing to do would be to call and inform someone of the price before committing that type of robbery.(other places have before for only a $40 dollar charge because of synthetic) I do not recommend and will never return. TOTAL RIPOFF! Would not let me put zero stars.

Pj
Review №45

Been fair priced and worked with me

Mi
Review №46

James is truly a good guy and always takes of my car problems quickly and efficiently.

ll
Review №47

Put a new water pump and fluids in my 99 explorer and they power tested my truck theyre good to work with a little pricey but worth it they said I need a new thermostat housing in it now itll cost little over $500 to do it all but Id recommend going here an Ill b back to get that fixed they are good mechanics

Bl
Review №48

James and his guys and great!

Th
Review №49

These guys literally are GOOD GUYS. Honest and dependable. I will bring my vehicles back if I need anything done again.

je
Review №50

They are fast,friendly and affordable. I will bing my truck back to the any time I need work done..

Cl
Review №51

Every work that i went for it was done promptly and the professional quality is outstanding

li
Review №52

Wont put on brand new struts from advance auto they want to charge a mark up on there own struts. Thats wrong when there new. Bad business .

sc
Review №53

Great small town business, friendly customer service

Do
Review №54

Theyre expensive. $400 brake job expensive. They dont take a credit card.

jo
Review №55

Very pricy on common work brakes rotors cost less than the labor

Ti
Review №56

Always great service

Ky
Review №57

👌

Wi
Review №58

Cheap and great work on your 🚗

Mi
Review №59

Best Auto Garage in the Downtown area.

Ma
Review №60

CHARGED FOR A NEW INJECTOR WHEN THE CAR WAS SIMPLY OUT OF TIME. TOOK MY WIFE AND I FOR NEARLY A $1000 IN UNNEEDED REPAIRS I WOULD AVOID THIS SHOP IF POSSIBLE

Ji
Review №61

Good deal on tires

mz
Review №62

Didnt buy...

Le
Review №63

Issues with shop:- Poor Communication- Lack of Accountability- Poor WorkmanshipResults of Repair- Damaged engine- 3 Towing costs- Mechanic bills from another shop to fix repairs

Pe
Review №64

Wuick service

Au
Review №65

Great place

Je
Review №66

Great service

Mi
Review №67

Helpful staff

Information
5 Photos
67 Comments
4.2 Rating
  • Address:23 S 4th St, Newark, OH 43055, United States
  • Phone:+1 740-349-4897
Categories
  • Auto repair shop
  • Auto tune up service
  • Tire shop
  • Used tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations