I was referred to Mavis Discount Tires by my daughter. Each time I arrived at Mavis the guys are very friendly, courteous and professional at all times. They are always willing and ready to assist their customers to make sure they are satisified with their services. Setting up an appointment online to get tires installed was an ease. Mavis will be first stop in getting my tires installed. I would recommend Mavis Discount Tires to everyone.

John and Britt are awesome. Solved my tire issues quickly. Now I am riding smoothly!

I came here a few weeks ago to get a tire repaired. It turned out that I needed to replace two. They charged low prices and got the job done! Then, with my luck, I hit a significant pothole. Cracked a wheel. So I brought it back to see what they could do…John helped me out on a Saturday by referring me to a wheel repair shop. He didn’t even charge me for taking the tire off to check it out. Just made that recommendation after he saw the wheel was cracked. I brought the tire and wheel back for them to balance and put it on for me. Dominique assisted with this job. They took care of getting everything set for excellent prices. Their customer service was next level! I highly recommend them! I think they’ve seen me enough for a few weeks, but I’ll definitely be back!

This by far has been the best customer service received in a long time! I didn’t think any auto service places would provide good customer assistance at this size. They were packed however it was an individualize experience, they were knowledgeable, great pricing, and they made credible suggestions without trying to force me into services. I did not mention, I was a retired technician who was too lazy to do the work. Marvis I’m Newark not only got the job done but just got a loyal customer!! Management and everyone was so nice and helpful.

Mavis is great! Ive been coming to this station for awhile now. Even recommended it to a few ppl. All the guys there are on top of things.

Went here for tires and a loud noise while driving. Best Service I have received in a long time. Quick and efficient. The tires they suggested make driving seem effortless. I enjoyed the exceptional service I received - felt like celebrity treatment with the way they took care of the car and remembered me.work donenew tireswheel hubbrakes & rotorswheel alignmentThanks Mavis, I will get all my tire service done here.

John is the best when it comes to helping with my car care. Mavis is #1 when it comes to serving their customers and bringing quality care to your car. I recommend Mavis Discount Tires to everyone I know ❤

I stopped here to get a tire fixed. Staff were very professional. Got me repaired and back on the road quickly at a good price. Highly recommend.

My visit at Mavis in Chestnut Hill Plaza was fantastic. I had a nail in the tire, and the team was quickly able to identify the problem and suggest a replacement tire all while being explanatory and transparent about the benefits of my options. Additionally, a representative was willing to engage in a 10-minute phone call and file paperwork so my insurance covered the expenses for me. I will definitely be returning to Mavis for my car needs, and I would highly recommend their services to anyone in need of vehicle assistance.

I had called in yesterday too schedule an appointment for new tires and they had called me back not too much longer after speaking with someone too confirm my appointment. Arriving the staff was very friendly and customer orientated, very polite and professional with great service!! 10/10 recommended

John was very nice and friendly. He gave me q quick service. My tire got a big hole in there and he fixed very quickly and nicely. I really like his service.

While slightly busy because of being a Saturday, the staff was courteous direct and polite. Making sure to keep me updated with their progress. Pricing was fair for market value. Will return once again when the time comes

I called in a pinch to get an oil change and was able to get an appointment the next day. John and Dominique are super friendly. Ive had my tires done here before too. Definitely coming back again.

The staff here is so helpful. After helping get my new tires, to a month later when a nail punctured my tires they patched it for free. And then again when it started loosing pressure again. They have been so helpful and friendly each time Ive come in.

Love them they always take care of me on a great time fashion

Customer service was top notch. John at the front desk was very helpful in my purchase of 4 new tires installed. Everyone I talked to seemed knowledgeable and I am pleased with the service done to my vehicle.

Britt at the front desk was extremely kind, helpful, & knowledgeable!! He worked with me to get best value for 4 new tires to meet my budget. He also educated me about tire hazard insurance option & benefits as well. However, Britt did so in a factual & welcome low key way. Also, Britt took the time to patiently explain pricing & details of further suggestions for optimal car maintenance & future repair work. I would definitely consider coming back here for the value & efficient service, as well as the customer friendly approach. I sincerely appreciate this quality service. Thank you!!

Johns the best! Awesome service will recommend

Service was horrible. Had ny Daughter go Saturday afternoon with my grandkids took 4 1/2 hours on a scheduled appointment to get 4 new tires installed. Then she drives home to Baltimore from Delaware and 1 hour later she had to out air in both front tires. Sunday morning the right side front was flat. So we got air in the front tires to drive back to Delaware to fix the problem. Get there and they tell it would be about a 5 hour wait. So I told them thats not If acceptable you need someone to take care of this problem as soon as possible. They come back in tell me that they sold me a Defected tire and tried to gave me a totally different one, just one to fix the problem because the one we paid for was out of stock. So finally they got us 3 hours later 4 matching one of lesser value. Its was all kids working there ages 25 under very poorly ran.

They’re customer service is amazing & prices are great!

Great service! Friendly employees! Definitely will be back!

Best deal in town. Fast and easy service. Great customer service. Will come again.

Mavis Discount Tire, home of the 120 minute single tire change. I’d come back for an oil change, if I weren’t worried about the Sun burning out before they finished.In all seriousness, there is a severe lack of urgency at this location, coupled with insufficient staff (I counted 5 employees and 7 active bays).Britt, who works the manager, gives customers a consistent, but inaccurate estimate of “one hour, but probably not even that long”. To be clear, I watched two other clients be promised that time table for equally simple repairs (tire change, and wheel swap).I had been to this location one time, assisting someone else, a couple of years ago, and had experienced some minor delays. In preparation, I called 3 separate times confirming my appointment for the tire swap. Additionally, Mavis called me 2 separate times the day-of to confirm my appointment. But upon arriving to the location, Britt (who was one of two different people I spoke with on the phone) had no recollection of our conversation. John was the other person I had spoken with over the phone.Other behaviors witnessed:-employees stopping to text on their phones in between bays for 5-10 minutes at a time-employee taking 4 tries to pull a light duty pickup truck (Silverado) into bay 6-Took 2 different employees to figure out how to get a wheel off.In conclusion, if you have 4 hours of time and the patience of every saint ever to exist, definitely patronize this Mavis Discount Tire.However, unless you are immortal and do not value your time, I urge you never to step foot into this business.

John was so nice and helpful. He pointed out options to make my choices easy. Would certainly come back.

Great service and speedy work .. Will recommend thanks again

Honestly the best possible experience I could have asked for. Britt, John and Dominique were all professional, quick, and knowledgeable. Helped me a lot when I was stranded out of state and got me back on the road ASAP and affordably. Def recommend!

The staff at Mavis are very helpful and friendly. They work in a very quick and timely manner. Britt helped us this time with our oil changes.

John helped us he was awesome thanks for your help !

Great job quick n efficient way to go mavis

Absolutley great customer service, loved Dom and Omais at the front, and thank you to Chris for plugging and finding the screw that screwed my tire! Fast and great at what they do. The prices are extremely great and the free services that come along with getting a tire plugged,to say the least I really appreciated it! Thanks guys

Great place. Great staff. Worked with me on applying their financing card and additional discounts to reduce my total.

Best experience and awesome professionalism ever. They rock 😊😊😊

Dominique is awesome! Super fast tire repair!

The guys are always efficient and kind. Always make sure to explain things they find that may need done to your car. And ask you first before doing the extra work

The service at mavis is always great. Dealt with Britt a few times now and he has great customer service and makes sure customers are satisfied every time.

Great place. Had a road trip from CT to Baltimore and blew a tire. Only place available, took us in a hour before they closed. Amazing service, amazing price.

This place awesome, no pressure. Very friendly and help

Great experience! John was great.

Dominique and John were very helpful! They ended up having to fix someone elses mistake and were super quick and professional! Thanks guys 🙂

Friendly staff good prices

Always go to Mavis no matter where I live. Just moved to Delaware and looked one up. John help me out and answered all my questions. Definitely will be going back to this location.

John was very helpful great place to go!

Our trip to New York was saved!!! Our tire on our camper blew and we stopped at Mavis Discount Tire for a new one. Dominic got us the exact tire we needed and mounted it himself so quickly. He was so helpful. NYC here we come!

Dominque at Mavis Tire was amazing and personable and really did an excellent job helping us out! I recommend this place for any of your car issues.

Jon was great! Very friendly. Matt worked on my car and was very fast. I was in and out! Great customer service!!

Great experience. They were very communicative with what was needed or recommended as well as giving affordable options.

Good job Omais and the boys

Great for Maintenance Jobs!Customer service from the service writers is top notch. They made sure that I got all the discounts and coupons that I qualified for. Educated me on the company policies about lifetime warranties and customer satisfaction guarantees. I got a brake job, oil change and standard quarterly maintenance services. Quality of work is good, the only Concern was the length of time it took. I was waiting for over 3 and a half hours. Luckily I had the time to invest. Some people may get annoyed at that long of a wait. I was okay with it.

John and Britt is awesome every time I bring my car to get serviced!

I absolutely LOVE John and his team at Mavis Newark!!! Great work, I was in and out! I only trust these guys with my cars!!!

I was able to get an appointment the next day. The technicians were on time, completing my service quickly and the pricing was fair too. I will use them again.

Dominique was great! Identified all of my repair needs on my vehicle and got everything done in a timely manner. Great service and will definitely recommend.

Everyone is super helpful, informative and patient! I was able to come in and get work done same day and reasonable pricing!

John was the best ever. Great customer service and jumped right on replacing my headlight bulb that I had a hard time trying to fix. Will be back for future services!! Thanks Mavis

Excellent service and prices. The staff is very friendly, professional and helpful. I will definitely return the next time I need tires or other auto related services that they provide.

Omais and John are awesome. Got my car in rite away and gave me a great price! Would definitely recommend 👌

These guys are great, attentive, respectful and at absolutely lowest prices. Thanks for the great and fast service!

Great service! Was in and out without a problem. Very friendly and helpful staff.

They were extremely helpful when I came in close to closing! I was basically stranded and they were so helpful and quick. Definitely recommend.

Fast service and very friendly. Did a fantastic job helping me!

Very reliable staff that proves to be efficient and looks out for their customers

I came to Mavis for a tire that was covered under a third party warranty. Britt was very patient helping me work through this process that was a pain in the butt. I ended up getting 3 more tires at a great price. I will definitely be coming back.

I had a nail in my tire and needed a new pair before hitting the road. Price matched and called MDT. They had the tires in stock and was able to get me in. Customer service by Omais and Dominique were great. All star service from an all star team.

I urgently needed an oil change and new tires for my car and mavis discount tires was able to fix my car quickly and efficiently. They are very friendly and professional! I use them all the time.

BEST SERVICE BY FAR!! Dominique was so helpful. I will definitely be back!THANK YOU AGAIN

Recieved great service. They squeezed us in before they closed to put on a new tire.

Excellent service at an excellent price.the staff was friendly and helpful, got the job done at projected price and within projected time, despite a constant influx of customers and inclement weather. I would highly recommend their service.

HUGE Thanks to Mavis Discount Tire in Newark!!!While driving through the night on a 800-mile roadtrip, I got a flat tire. After finding & staying in a local hotel, I called just about every tire repair shop in the area that would be open the next morning (a Sunday, I might add). Mavis was able to get us in and out with no appointment in a timely manor, not to mention their quote for the tire & service fees was half the price of their competitors. The customer service was great! Very kind and helpful workers who helped us in no time, getting me back onto the road safe and sound. What had started as a potentially scary, desperate situation, being on the side of I-95 at midnight with a flat, ended up being fixed by the next morning. Thanks so much to Mavis for saving my butt!!

Seemingly great facility and great bargains. Staff seems frustrated with organization and appointment taking programs. I made an appointment with the local staff to have four tires replaced. They offered a great deal and suggested an appointment time the next day. When I arrived I was encouraged to drop off and they would call me when ready. But in this situation I was not able to take advantage. My vehicle was moved into the bay one hour after my appointment time. I thought..not bad considering how busy they were.... but my car was not even touched for another hour. Then it took two hours to complete the project. No updates by staff until I started questioning. No sense of urgency from anyone on staff. Four hours later I was paying for having four tires mounted, balanced, and installed. The service supervisor did give me a free oil change card for the time I was there and thanked me for my patience. He explained that they were given 13 appointments not to mention others, from the corporate call center....all at 8 AM which put them behind all day. In all tires were a great deal and I appreciate the free oil change.

Amazing and quick service. Staff was very friendly and the whole service process was very smooth.

John is the best! Helped me out so much! I’ll definitely recommend his service to my family and friends !

Great service! John was great and very accommodating.

Great service today bought 4 new tires gave me a good deal Omanis was outstanding even took care of my oil change great service will tell all my friends about Omanis and Mavis

Great location, excellent service and stand by work. We returned for service because of sensor issue after installation of tires, one of the managers Mr. Omar resolved the sensor issue. Also, they ordered my unique size tires in 2 days (295×40ZRx21). Thank you Mr. Omar and staff!!

Thanks to Jon for the quick service wi be back again.

Service was great! Service writers are polite and work was performed in a timely matter despite the amount of customers.

I have had my vehicle serviced at this store four times and this team of employees are courteous, professional and very informative to keep my vehicle safe and on the road.

Very pleased with the Service today..They were able to get us our vehicle in quickly Dominque was very professional.. Knowledgeable..efficient.. Will be back again

I have been a customer of Mavis for years and always walk away a satisfied customer. Friendly and knowledge staff, a clean waiting room and excellent prices for all services. I highly recommend Mavis for your auto servicing needsUpdate: Returned again to have new tires installed. Omar went well above and beyond helping me through the process. Explain this tire recommendations in detail and suggested additional items that will need to be addressed were tremendously helpful. Mavis will continue to earn my business for many years to come!

John and Dominique was very friendly and helpful. This is my first time at Mavis and it won’t be the last.

I was driving hail mary ftom NC back to MA after a funeral and noticed a bubble on my tire at the rest stop on 95.... early on a sunday morning. Called Dominique who picked up on the dot at 9am... sure, come on over, well get you moving. I was back on 95 with a new tire in less than an hour. It was the least disruptive pitstop Ive ever had to make, and the staff was so kind, courteous, and helpful, I barely noticed the setback. Shop is clean and safe. If I lived nearby this would be the only tire shop I used..

Ive always had a good experience at Mavis Tires. Staff is very knowledgeable and honest. I bring my car and my childrens cars for service and will continue to do so.Jenn McElveen

John got us in last minute to fix a tire. Appreciate going above and beyond!

Excellent customer service! Quick and efficient. I would recommend to others. John was great at his job.

John at Mavis was extremely helpful with letting me know important information needed about my vehicle. I would highly recommend everyone to come here.

My car has a slight flat tire.Usually after I inflate it, about six days later, the car prompts me to inflate it again.I went to your store and decided to fix the tire.First, they told me that the valve core of the tire needed to be repaired, and it would cost $32Then they called me and said the tire pressure sensor was broken and it cost $115.I saw the broken sensors, and the broken parts looked very new, and I took pictures of them.My question is, how did my sensor break down?If it had been damaged before, there would have been a very serious leak.It cant be a slow leak.I checked on Amazon for $40 for four sensors, and I was asked to pay $100 for one.The point is that I still dont understand how my sensor broke？？

Came in to had my flat tire looked at to see if I could have it plugged or what my other options were. They had told me “good news your tire will be able to be plugged that’ll be $25”. I was relieved until someone else had come out to inform my I actually needed a new tire…Being confused and misinformed I asked pricing and stock on tires. They didn’t have my tire in stock so I slept on the decision and decided to go to another place of business (Diamond State) for a second opinion. Diamond state tire was able to plug my tire and be HONEST with me! Very disappointed with the miscommunication and potential dishonesty of this shop!

John was great! Fast service! Thank you!

Very friendly to all customers but a little disorganized in the back. The mechanic helping us had to ask 3 different people to figure out the problem after waiting to recharge the tablet to read the codes from the car

John and Dominique are amazing thank you so much.

I came in because my check tire pressure light came on and they took me right away and provided a good service.

I came in for an oil change and ended up needing a lot more work than I had expected. The customer service was great - kind and compassionate, and they worked with me to figure out the best options for my car and my budget. Would recommend.

Mavis tires has outstanding customer service. They are very quick and efficient in their service. Omar displays amazing communication skills and is someone who is not only personable but knowledgeable! This is now my go to shop for all my car needs! I recommend this location to all my family and friends!

Mavis employees are wonderful. We had two flat tires on a Sunday and the service was fast and very professional

I was looking for tires and they were able to find them quickly. The service members were very friendly and professional.

Came in for my appointment, limping on a rapidly flattening tire, and Mavis distributors made an Oops and didnt put my tires on the truck for delivery. So, being stuck at the store with a flat, sliced, tire, and missing the tires we ordered, I was stuck. But Jon, the manager went digging in the inventory, found a comparable model, set me up and made it right, with a price match. They got me back on the road!

They have excellent service and prices . The shop is is clean and organized. Great Experience.

I called in without an appointment, and they took me right away!!! Very professional & fast..

Great service, everything was done in a timely fashion and John and Dom very helpful

Mavis discount here in Delaware gave us a great experience after going through a lot of trouble. Great people here and they work with you. Amazing service!!!