My hubby got his back glass from there. Now hes going for his front door.Laceys been in business forever.Definitely recommend.

I know nothing about cars, but they were so helpful with me. GREAT customer service!

Never get anything from these people, they are super unprofessional, they will tell you they order something and never do. They will tell you that they will call you hack and never do.

Ive never seen anything like this ... ive called 2 days in a row, looking for a part, they tell me that they will call me back... crickets! I call back, they tell me ill call you back in 10 min... crickets! I guess they are independently wealthy, cuz they dont need my business...

Great service and professional staff. The guy at the counter (Joe) was a pleasure to work with He made the transaction fast and my parts were ready to go in minutes.

The guys at counter in the front was very rude!! They act as if their doing you a favor for you to spend your money. I wont ever go here again. And I didnt buy anything either. Their lost.

Joe is a great guy, he really helped me out.

Very good service great place to get parts for your car. I went to 6 different places to find the cargo cover for my Prius and know one had it. But I found here and the prices are super reasonable. I’m a Very happy customer

Run well for years but expensive some areas like parking lights. Easier parts seem bit pricey like other comment below. OVER BY $25 or more on parking lights compared to online but got down road for $5 more then online which is fair....Txs anyway.....maybe next time.

They are super unprofessional do not anything from this place

Great customer service always happy to have called lacey’s first!

Lacey couldnt help me with my parts request on 3 occasions!!

Good customer services

My favorite

Kind of expensive for some items. Fairly friendly staff. One of the better showrooms in the area with a large array of products.

Very professional . They have always come thru for me when ever I have a need for auto

Ive come here for years. They always have what I need at reasonable prices. Forget about going to the Dealer for parts, come here for OME parts at a fraction of the cost. Pay a bit extra and theyll install it for you.

If you need good quality used parts go to Laceys. Ive been there twice now first time for a bumper and they had exactly what I need in the exact color. This recent time once again they have exactly what i need. I recommend if you need something try them first. They seem to have an extensive network and used parts. They came through in the clutch again

Very clean and professional

Very very unprofessional and unreliable had me waiting almost a week, they never contacted me come to find out the parts wasnt order. Beware of these people.

Needed Parts for my car, there I found some good deals, I wasnt expecting that and the customer service there is great, Angelo was kind, patient and helpful throughout my inquiries and sorted out some good deals. Better prices than other auto parts brand new or used they got you!

Good quality parts for being my first time

Nice one

I ordered and they said that they will call you, and guess what they never call me

They gave me the best price in the area to paint my car door and did an amazing job. Since I was paying out of pocket this helped me out alot and the quality of the work done was top notch. Customer service was great as well. Only thing is I had to keep calling them to find out if my car was ready for pickup even after they told me they would call me back. Other than that I would def come back

The place is the best in tried state area hands down, ask for Joe excellent customer service! Not to mention the gorgeous secretary! !!!! THERE THE BEST!

Had the part I need for a great price

Not bad overall. The mechanics work fast when taking a part off for you. The front desk could be quicker and more responsive when addressing customers

Very nice place

Just called asking about a trans in Ford Explorer which are very difficult to find called about 10 different places and they say they have it when they double checked it was not the correct one. I asked the guy on the phone if he could double check and had an Attitude for no reason and said “yeah no im not doing that” and hung up

I deal with Roy and they always have the parts I need and its a very quick process of pick up and go. Theres a reason this place does well from its service to its inventory. Highly recommend and keep coming back.

So sharp sales man

Professional and friendly. Decent prices. Cash & Credit. Go during week. Check for hours. 😊

I dont like em at all. I went in with a list of parts I needed & what they should cost new. These guys wanted to argue with me about what goes with what when I already knew what goes with my car/vin. Fine they had to look up every detail. Finally the prices the quoted were 5x more than I could order a new part for online. They just kept saying well I must be ordering aftermarket parts. I explained who cares as theyre selling used parts off junk cars. I know some (cheap) aftermarket stuff fails soon but so does OEM junkyard parts. I feel they didnt want to pull any parts in the cold. I offered to pull my own. They still wanted dealership prices. Nuts.

Need auto parts for your car ... like I needed 2 window glass because someone wanted to break windows.. Lacey had them..Good friendly people

Havent been here in Years...The place is remodeled and looking so nice .. ordered my part and was content with the guys helping me cause I was a little lost but they got it right...😜😜😜😜

Called, they told me they would have my items in two days later. they never came in. i called the day after and told me that only one part had arrived and that they would get back to me later that day and they never did so i called, they answered and they kept me on hold for just about 20 minutes. after it hit 21 minutes they redirected me to the voicemail and said they were now closed. they kept me on hold long enough until it was closing time. horrible service! making this now three days. i now have to call them again making this a day day thing now FOUR!

If they are busy or not in the mood to speak they are useless

Their great but the pickers from the junkyards argue alot thats all

This company has the worst customer service they are absolutely horrible. Nice and clean but who cares if the customer service is horrible. You will receive much better customer service from Downtown Auto parts which is right around the corner. Laceys act like there doing you a favor, i was kept waiting for 15 minutes before someone acknowledge my presence. I will never go there again.

Prompt service fair price..will use again

They had the part I need. They ran two credit cards that were denied and the spaced out and wouldnt run a 3rd cards. They also like to hang up on people.

Cool People at this place. If you know what you are doing they leave you be!

Fast service. Decent prices. Definitely will use again.

Customer service was excellent...one of the guys name was Joe..was very nice..he had alot of patients..he took his time...excellent guy...

RUDE PEOPLE HERE. WILL NEVER BUY HERE OR RECOMMEND. ALSO DISRESPECTFUL OVER THE PHONES

Their parts come in fast, they are in great working condition old and new their customer service is great

This place is a good place to get things you need for your car i give it a five star thank you

6 cd player for an suv that goes bad over time. I haves always order from here and they havent steered me wrong 11 years

Friendly and hard working staff. Good and fair prices for market and after market parts.

Good customer service

Good place to come to find any part you need for your vehicle also at a great price.

I have a vintage mercedes car that needs a lot of work and hard to find parts. The guys working at Lacys were so good at finding exacly what I needed even though they are experts at newer vehicles. They shipped it to me and it comes with a warranty. Never go anywhere else.

Bought two doors for my sonata and the price was great, mechanics are fast and i loved it. Thanks

They will charge tax plus another 4% surge charge because you paying with card even debit with letting u knowWe live in USA not carrying cash and this is how they still your moneyI wish i could post the recipe

Great service both in office & yard with good prices.

I was always able to get the parts I am looking for and at a reasonable price too

Junked my honda here today. I will miss it. Sold with no problem

This place is terrible you ask for one part they give you another. Came to return the part they didnt want to return my money and insisted on ordering the part. I let that slide let them order the part came back the day they said the part should be in and they told me im on my own and the part was not ordered. very unorganized and pricey FIND SOMEWHERE ELSE !!

Do not do business with eliAnybody but eliWorst / laziest employee award ELIAfter making me wait for an hour to exchange a part that Laceys sold me which was wrong ... eli gave me a mission tobho find it in his yard, even though I called 2 hours earlier and was told it would be waiting for meAfter all of this he never even applied the money from the first partI feel robbed of my time, money and sanitySo this is to help youAnybody But ELI

Very good place to deal with. Never had to bring anything back

AWESOME CUSTOMER SERVICE.... NICEST AND CLEANEST JY I EVER SAW. ALWAYS HONOR THEIR WARRANTY.

Experienced and great service with very affordable parts always willing to help find what you need even if you dont know what it is.

I Jus ordered, they have great customer service and a great price.

Look for Rui if you need anything, great guy and very professional

Its a nice place to buy used Auto parts.

Really great prices, plus they shipped it very quick!

The sales person Sousa was excellent. ..very helpful..polite ....and very knowledgeable on all aspect of the field....I went in to pick u a rim...when I left I bought a convertible top for my saab a compressor for my charger.and a mirror for my crysler sebring...lacys one stop shopping...check them out if you need auto parts

Rui is the only good one there

Is the best place for shopping the auto parts.

Sat in here for almost two hours for one part that was easy accessible the customer service is horrible

Pretty well run parts place with good pricing. I got a wrong part and they exchanged it no problem.

They famous on putting customer on hole anf never come back. Disgusting moment.

Call but no answer, Check online for parts and it was in stock. When to pick it up good service

Drove 3.5 hours to buy a transmission for my Tacoma, paid $800+ tax & labor, fluid & filter (another $500) from my local mechanic of 18+ years. Was told after install that the transmission was not compatible with my Tacoma; as I experience shifting issues and CEL codes; took it into the local toyota dealer to confirm what was going on, they told me that the 2011 transmission that Laceys sold me was not compatible with my 08. So I called Laceys who then told me same thing; which was basically useless after the fact that I had already spent money on tolls, fuel, install, costs of fluids, filter and just the plain headache an aggravation. Do yourself a favor and buy from people that know what there selling, rather then dealing with Laceys. I learned the hard way after spending $500+ on the WRONG transmission that Laceys sold me.

They never answer there phones tell u to leave a message and they never get back to u order parts and they never come when they say they are.waited 2 days for a part they said would be there in 1 day and then u call they never get back to u good place to buy but never order from them

Good prices fantastic customer service

First phone call I made I got a great price on a NEW part that was actually cheaper than a USED part! Friendly, helpful, FAST service.

Good services

Lacey was very organized and the staff was very friendly

Had everything I needed at great prices

Good people and prices

I always find what I need every time.

Quick and efficient... great service

Do not buy engines from this place. They charged me a small fortune for an engine that was sludged up and didnt run properly. Their customer service was terrible and I was never compensated for receiving a poor condition engine. Would never buy from again.

Had just what I needed at an affordable price!!

Great people working here.

Very good place

Helping place and real comfortable prices

Theyve been a staple of the community for as far as I could remember. Always there to help with parts they have on hand or had to order.

Awesome they have everything

Good price good part

Always great service!

Unprofessional. These people don’t want to work . They go home early . And if it’s 20 minutes till close time they won’t even acknowledge you to just ask a 10 second question. Don’t go here .

Great selection and parts dealer.

Nice guys and great prices

Good prices

Lot of newer cars but little pricey

Poor customer service lack of knowledge

Cheap parts