People were helpful and I went in and I was out in 5 minutes after looking around. Cool place with two floors.
Its a wine store with a lot of bottles, but Michael is at the heart of the shop. He is a wonderful, easy-going, and polite person who, with poetry and philosophy, gives you many wines to taste. Also, if you drop in, Michael can show you fun things. He is a very creative guy. Again, Ill come here!
Good service, open late compared to other shops in the area. Some people complain about the customer service. I think people are confusing being reserved, as lack of customer service. I personally prefer when people are not pushy, and only offer advice when asked. The older man who usually works there gives great recommendations!I do wish there was a larger selection, but its a small store, and they have all the basics covered.
So I walk in right and I’m 21 with id and the dude still didn’t give me the alcohol I wanted
I love this wine shop! great selections and quality!
I love this wine shop. One of the best in the upper west side. Fair prices and solid selection.
This is a smaller wine store with a more reserved customer service. Meaning, the staff wont bother you one bit, but help is available if you ask. Its not true that theyre grumpy or miserable; in fact lately Ive gotten more hellos and have a nice days from this place than from the more popular stores around.Also, excellent covid procedures. You can actually walk into the store and pick and choose wine or liquor and walk out with it 2 minutes later, imagine that. No line, as usually there are only 2-3 other customers around. Also, its currently open until 8pm, thats 2 hours longer than the popular 67 west who is handling this pandemic poorly.
Great curation of moderately priced Italian wines. The owner is laconic (doesnt say much) but after direct inquiry admitted to having been in the business for 40 years. Hours of operation are great! There are other good wine stores in the neighborhood but this is always open and its small scale and careful selection make it really easy to find an appropriate bottle of wine on any occasion.
Love this place..quiet, spacious, and decent selection. All you need!
Over priced for their small selection. Customer service is non-existent but they will rush you if you don’t know exactly what you came for.
Miserable man who runs this place told me to hurry up and pick my wine. Not in the slightest bit helpful. So now another wine merchant with manners and an inkling of what customer service actually is will get my business instead a.k.a 67 Wine & Spirits
Absolutely terrible negative energy at this store...Really upsetting and disappointing. The moment I walked in, the two employees started rushing me and ruined my experience of picking out wines in peace and enjoying that. Rude and disrespectful customer care and service. At the end of all this, the older man ringing me up was yelling and even threatening to not give me my purchase . I am shocked and this place should not even be open or in service. If you go here you will definitely receive terrible treatment and toxic mean vibes. Who goes into the wine and spirit business if they dont love people and making them happy, helping them make a selection, etc?? I wish I could leave zero stars.
The older Asian man behind the counter should wear a Klan hood at work. He will judge you by your skin color. There is a better store 67 wine and spirits, and its literally 2 blocks south on Columbus ave. Larger selection, better prices, and decent human beings working there.
For a liquor store so close to the park, they had a shockingly small selection of screw top whites and rosés. Also very overpriced.
The owner doesn’t say much, but his wine recommendations rarely steer me wrong and this place has good selection.
Wine selection is great but bought a bottle of Limerick Lane Zin and it was corked, $40!
Spent $350 with my DEBIT card and the clerk decided that it was necessary for me to show my drivers license. He had the nerve to record my driver ID number. The customer before me (older Caucasian woman) used a credit card and the clerk did not ask to see her license. He explained it was because of charge backs,... He was insinuating I was going to rip them off. They were just rude, THEY WERE DISCRIMINATING. Disgusting, biased, prejudice nonsense. I thought the upper west side was better than this. Guess not.
Horrible customer service. The staff there is just so cranky and was not willing to help deciding which wine was better and was continuously giving attitude and to top it off was hesitating to receive credit card payment! Go to another liquorStore at all costs.
Surprisingly good selection and prices. Highly recommended.
Ive bought from this store for the convenience given that I live a block away. But staff is ridiculously rude. Shouted at me for checking out a wine rating online on my phone! Rather support people who care about their customers, especially the regulars. Not surprised to see here that my experience is not unique.
Good wine selection. The liquor selection is definitely second to wine here. Not many liquor options.
Everyone here are super helpful, knowledgeable and very kind and willing to help. Cute little wine shop on the UWS. Love you guys! xo
Excellent wine offer but terrible service, huge lack of politness.
Great wine selection at this store, but the liquor selection is very small. The staff are friendly and helpful, though. Pricing is about average for NY, but this is a great convenient location.
Great wine guide great sourcing
The owner is the rudest arrogant guy
I took a chilled Gavi out of the refrigerator and handed it to the man at the register. He scraped the price off, put the wine in a plastic bag, and handed it back to me. When I got home, I had an unchilled wine from New Zealand. Since I live a mile away, yes, thats annoying.
Needs Negative Stars.Terrible Costumer Service from the guy.Walked out✌
Worst ever thumbs down miserable
Nice verity of wine, family owned
Terrible service and very poor collection of wine .
Great wine selection......
Staff is always rude and act like they never saw me . Prices are average to slightly higher.
Bad customer service.
No concept of service industry
Very poor service from all employees. Im not coming back.