Very Helpful and supportive when buying the D-Air jackets without being able to try them on, free shipping as well. Free return was reassuring, however Kyle with our measurements got both our jackets sizes correct first time, thanks, Jackets are stylish and comfortable, highly recommend both the store and the product.
Very helpful staff. Good selection of top notch motorcycle accessories including helmets and jackets for all riding styles.
This store is awesome. I couldnt find any store that has high end helmets, this is the only store that carries them in NYC.I was greeted by Fabio and asked him about modular helmets. Fabio showed me several helmets ranging from low to mid to high end. I chose the AGV SportModular matted black color it is a gorgeous helmet. Fabio educated me about all aspects of the helmet and I felt confident in my purchase.This store has much more than helmets, as they carry protective gear and fashionable wear. The money is worth the quality.Setting up the Bluetooth seemed challenging and they set your blue tooth up free of charge.Customer Service: 10/10Products: 10/10Location: 10/10
Love, not like, love, the experience of the Dainese store in Soho. Simply put, a spectacular experience in every way. Im in the Boston area (no Dainese stores up here, just limited inventory at a few motorcycle shops) so after limited success trying to get questions answered and trying to get the right fit trying on suits locally, I decided the best way to get the right suit and the right fit would be to just go to the Dainese store in Soho. So glad I did. Prior to taking the Acela from Boston to NYC, I had several phone calls with the NY Dainese store manager Fabio discussing many options to consider in selecting the right leather suit for me. He never made me feel that I was bothering him with questions I am sure he has heard a million times, and was always engaged and offering ideas/insight into things to consider in selecting the best suit for me. When I arrived at the store they had multiple suits in multiple sizes already waiting for me in a dressing room. It was great having someone like Fabio personally checking the fit, and sorting out options on body armor, under layers, rain gear, etc. Proper Covid procedures were in place the entire time. I was in the store for about 2.5 hours, and it was such a pleasant experience in every way. Fabio and his staff are just awesome and super helpful. So after some spicy pizza at Bens (good pizza just around the corner) I came home with the best damn leather suit (Fighter jacket, Pony pants). It feels soooooooooo good! I highly recommend the Dainese store, and Fabio especially, to anyone looking for awesome motorcycle gear and a fantastic experience!
Life saver shop. The only one who can save you on a rainy day !
Top notch products and customer service. Was planning to use my visit to scope out jacket options that I would ultimately buy online, but Justin quashed that plan with his excellent customer service, finding me exactly what I was looking for at the right price point. Very welcoming and helpful environment - Ill be returning for my next moto gear needs.
As Always best service, one of the best Dainese dealers in the world!
Great store, when i first walked in they didnt take me so seriously but after I threw a few questions at their employee Justin he helped me out a lot, answered all my questions helped me find the right sizes for my suit and all. Quick, easy and professional, These guys really care about you and want you satisfied and happy walking out of their store. Highly recommend anyone who needs any type of riding gear. They also gave me earplugs for the track day for free!
Dianese is a great spot! I am still learning about motorcycles and was given the best quality of service. Me and my friends were looking for my first helmet. Justin was very knowledgeable and very kind to us and our questions. He went through alot of effort to meet our needs and wants and made sure to prioritize our safety over everything. Phenomenal service and staff for first time motorcyclists searching for gear. (b^_^)b
By far one of the best customer experiences I’ve ever had! Both Justin and Jose are not only extremely knowledgeable on all things moto but are riders themselves. Dainese isn’t cheap as it’s the pinnacle of Italian moto excellence but, the excellent customer service made me forget about price and made me feel like family. You’d be hard pressed to find better customer service then what is standard at Dainese NYC. I’m a return customer and I’ll keep returning!
Great place, Fabio was fantastic. I thought I knew my size so I bought a jacket with out really trying it on. Turns out it was one size too big. When I went back to try other sizes Fabio really helped me out making sure I had the right size and that I liked the jacket. He exchanged it out with no issues. Would highly recommend going to them for your motorcycle gear.
The only place in NYC to get quality gear with an awesome sale team. First Fabio set up me up with a perfect entry level helmet and gloves based on my riding needs. Then Justin and Jose did an awesome job getting me fitted for a winter jacket and helping me with my newbie helmet fogging issues. Thanks team D!
Big fan of the brand itself and regular staff here. Prior to this I had great experiences, especially when they first opened. Unfortunately I had a poor experience with the manager (not sure if he is the manager but he appeared to be one). I purchased a jacket in their 72 collection after trying it on in store and brought it home. I held onto it and kept the tags and jacket stored safely in its dust bag since I had another jacket on order (Dainese Fighter Jacket) and wanted to compare the two before making a final decision. I decided against the 72 jacket due to its lower protection. When I went to return the jacket the staff seemed content to process the return but the manager at the time personally grabbed the jacket and started trying to nitpick the smallest details, then accused me of wearing it to ride. Not really possible given Im admittedly a weekend rider and the weather in NYC has been poor for riding plus all the tags were still on it. To me and my girlfriend it felt like he had something personal against us. A feeling we actually mentioned the first time we went in. Not the kind of treatment I would have expected from a premium brand. We did not argue as we felt it was below us and clearly he had it out for us based on his tone. Its a shame because I love the brand and this has turned me off to them. Going forward I would recommend most stick with RevZilla.
Excellent staff. Cool dudes. Knowledgeable and friendly. Pricy gear but some of the best made protection for motorcyclist looking to be safe and dress for the slide.
Justin helped me pick out the right jacket for myself. He was excited to find the perfect fit for the right price. He was patient with me, knowledgeable, and very welcoming. It was a great customer service experience, and I recommend going to see him.
Great service and good in-store selection.
From my personal experience I was very satisfied with the service. They helped me find everything I needed the best 👌
Great service. Thanks for Kyle’s professional advice .
Went in Looking for a helmet and Justin was awesome and extremely helpful in finding a helmet that fit my style (and my large head). Was in and out, got what I needed and helped quickly. Thank you, Justin!
Great service, well informed people, very helpful and easy going. Called before hand to see if they had what I wanted in stock and they did. Justin helped me out and gave me some pointers and information on what to choose. Great guy and definitely coming back to buy some more gear! Worked with me and gave me multiple options. Left with brand new boots gloves and jacket and accessories!
Great Service!! Justin from the Dainese NYC store was extremely knowledgeable regarding Dainese products and incredibly helpful. He went above and beyond to ensure my shopping experience was a great one. I will be back :)
My wife and I was in the neighborhood and decided to stop by the store and look at the AGV Hellmann’s they have . The minute we walked in we were welcome with the friendly staffed that helps us, place was overwhelming with all the beautiful and new products they have ... definitely go back soon the pick up that Beautiful agv Rossi Pista helmet !!!
TLDR, you must come here for all your riding gear needs! Great products, great staff. Its also a just a nice place to stop by.Regardless of riding style, Dainese always has the best gear. Functional, high quality, guaranteed the best your your dollar. Ive been here many times since I started riding and this location is really great. After a number of inconveniences buying online, I decided to solely physically go to this location if I needed anything. For riding gear, its always better to go to the physical store if you can. The staff are knowledgeable and helpful, and everybody rides and is an enthusiast. You can always try things on, and they can even measure you up for a tailor made suit if you hit the track. Even if they dont have what you need in stock, they can have it ordered to the store - they recently requested the 4-Stroke gloves to be shipped here for me from another location.Another plus, idk about the other locations, but here you can see one of the old suits del Dottore here, which is pretty cool. ;)
Justin was awesome. Very knowledgeable and made sure I got the setup I was looking for. Can’t ask for more.
Where else can you get Primo Dainese gear in NYC...
Knowledgeable, friendly staff. Very helpful in helping me pick out the right product. The helmet selection was remarkable with up to date product. 10/10 highly recommend stopping in.
Nate was awesome, he knew exactly what I needed. He sold me a jacket and gloves that turned out perfect. I came back for winter gloves and he made sure I got the best discount available.
Amazing store great customer service Justin was super helpful had the product I needed D-Core Dry Suit (PAUSE LOL) really took care of me came through clutch!!!! Always love going directly to the store always have what I need in stock!!!
One word. DanielDaniel single handedly made my Dainese experience an exceptional one. I was so excited to see a Dainese store in NYC. Upon opening the door, I saw that the team was nearly closing for the evening. When I apologized for walking in at closing hours, Daniel stopped me and basically said “We’re open for our customers. What can I assist you with?”I was floored!He took the time to find me a shirt I wanted, show me the helmet selection and offer to show me the latest in Dainese gloves and jackets. He then helped me complete my purchase, gave my daughter a very cool Dainese sticker (which she loved) and welcomed us to return for any of my gear and apparel needs. He opened to door for my family and we left feeling like royalty.People like Daniel will keep me returning to the Dainese brand and spreading to word to others.Excellent work Daniel! I hope you get to read this!!!
Great store and friendly staff. Fabio was very helpful!
This store is great and the staff is awesome! Youre allowed to look around, ask questions and actually spend some time in the store with no feelings of intimidation. Definitely recommend a visit!
The best place to get your motorcycle gear. Ask for Justin.
While on a trip to Manhattan, I found myself wandering around SoHo and the Dainese store caught my eye. Upon entering, I was greeted by Daniel, who was very friendly and helpful. He asked me what kind of bike I had, what my riding style was, and what kind of riding gear I was wearing. As Daniel walked me through the store I started to get the picture that as far as riding gear was concerned, my current set-up, Levis, cheap S&S jacket, and hardware store leather gloves, werent doing me any favors. Daniel got me fitted into a great looking pair of real riding jeans and some excellent waterproof gloves. Since the store didnt have the jacket I really liked in my size, he got me all set up to order one. Overall what made Dainese NY such a great experience was Daniels knowledge of the brand, passion for the sport, and dedication to excellent customer service.
This place sucks and their customer service is atrocious. After being ignored and feeling like the salespeople were doing me a favor, I would never set foot in that Dainese store again. The unfortunate part is that I actually love the Dainese brand. But this particular store provided terrible customer service. And, when I emailed Corporate, I never received a response. Guess they dont care.
I had a very unfortunate interaction with the manager of Dainese NYC which will result me in not shopping there again. This is especially unfortunate since I really enjoyed meeting Daniel, the salesmen that helped me with my original sale. Ive been riding for 6 years and only ever worn Dainese. Ive visited their stores in Italy and love their brand so it pains me to write this review.I came in and picked out a nice pair of their tan boots which are fantastic and a new pair of winter gloves. On the ride home, the boots were perfect, but I noticed the grip with the gloves wasnt optimal compared to my other pair of Dainese gloves that I had.I returned to the store three days later to return only the gloves. The manager ended up confronting me and informed me that he couldnt process the return since there was a tear/mark on the right glove. Since I had worn them only one time (from the original ride home from the store), I was surprised as I didnt notice this blemish on the glove. He was very confrontational and didnt provide any path forward to resolving the matter. I tried to explain to him that I myself hadnt noticed this and it could very well have been on the gloves when I bought them. Of course, it also could have been from the one ride home but I couldnt be sure. This wasnt sufficient to the manager, so the transaction wouldnt be proceeding. At that point, my entire experience was ruined so I just left the gloves at the store without receiving a refund.The takeaway here is Dainese NYC is willing to throw away a relationship with a longtime customer and lover of the brand over a $99 pair of gloves. I would have been happy to pay some sort of restocking fee but no path forward was provided. I was going to return to get a new jacket but unfortunately I will be going to CycleGear where they have a better policy around customer service and returns/exchanges.I hope that Dainese can amend their policy so their customer service can match the quality of their products.
I had a great experience shopping in Dainese Soho. The staff is very helpful and paiciant. I got exactly what I wanted and needed with detailed information and explanation about the product.
Great brand, high-end product and you get what you pay for. Nice store, good selection and service...Eddie was very helpful in getting me fitted for jacket, pants, and gloves. Some of the items I purchased had actually gone on sale the very next day and when I called the store the next day to see if they’d be willing to honor the sale prices, they gladly did. I spoke to Hector on the phone and no questions asked. Hector gave me the price difference in store credit which I used on back and chest protectors. Hector expedited shipping and two days later, it was at my doorstep. Thank you, Dainese NYC!
Randomly happened across this shop.Super friendly staff. I was visiting NYC so had no use for racing leathers. But they sell some t shirts and other stuff too.Plus they have authentic Valentino Rossi and Nicky Hayden racing leathers which was VERY cool to get a picture of and see up close.RIP Nicky.
Amazing store and amazing staff. This place really gets it right. Dainese is an amazing brand, but the reality is that the fitting of their gear runs the gamut. You really need to try on their riding gear on to be confident it fits correctly. Beyond the European sizing, which in it of itself is confusing, different lines from Dainese run large and small. Bernard the man that helped me was very knowledgeable and patient. He was running up and down the store stairs to let me get the right fit. I will definitely return.
I tried to return a Jacket because I purchased the wrong size. I spoke with the manager about exchanging for the next size up. After about an hour of them saying they were taking care of it, they told me they couldn’t because they couldn’t find my record of sale. Unbelievable that they kept me there for an hour. They also tried saying there were wear marks. I can’t even fit into the jacket. You would never have this problem with revzilla. Stay away from the store.
Great motorcycle gear and helpful staff. Track proven safety and excellent style
They have a large collection of jackets and other motorcycle equipment that my uncle loves to use when riding. The staff is lovely and very helpful. The store is, of course, rather expensive, but most places with motorcycle wear are pricey.
Best collection, best staff. have all collection in pace and staff are very very friendly. They helped us try on everything we liked and even pulled out the stuff from underground basement for the sizes we are looking.
The people that work there are snobby, I showed up for Black Friday, I had in mind a very specific product, I listed the specifications I wanted my possible product to contain, and asked to start with the cheapest option that met my requirements. The sales assistant blew me off and said he doesn’t have time to rattle off the entire list to me, I mentioned that I didn’t ask for the whole list, just the cheapest option. The salesperson had a generally negative demeanor, the experience was unpleasant.
I had been looking for some Regenesi items at a bunch of difference stores. I called NYC and they were so helpful and patient. They shipped two pieces I had been looking for the next day. When I am in town I will stop by. Thank you for the great service!
A great place to shop Dainese gear. They have a bike to sit on. The service is very friendly and reliable.
Excellent service. The store manager is very knowledgeable and professional greatest experience ever!!!
Drove from upstate NY just to check this place out . Had lots of gear. And the staff were knowledgeable, friendly and helpful.
You know what an NYC motorcyclist needs...a track suit. Better yet, a motorcycle jacket with so many logos and patches, theyll want to kick their own arse. Those are your options.None of Daineses understated (less branded) jackets or pants are available here; if they are, Im sorry, I couldnt find them. Theres nothing available for the everyday rider who doesnt want to be a walking billboard. Like the Blackjack D-Dry jacket...a cool jacket, with subtle branding, and great for city riding...no where to be found. Really disappointing. I like a lot of their jackets and gloves, but thats not whats being pushed at this shop.Otherwise, cool looking place and well merchandized. And the guys working there were friendly enough. I wanted it to be a cool destination shop for all kinds of riders, but if youre not riding the track, dont bother.
Awesome shop! Very friendly and helpful staff. Great motorcycle gear.
Wow. What a cool store. So many great staff there and the store is later out so well
Hector runs a great store. Very standard prices, gear is amazing, and service is reliable.
Love the Brand. Love the store and its location.I was so happy to find this NY store where I could actually go in and see all Dainese has to offer.In the past I purchased all my gear from the Dainese website.Never had any issues ordering from the website directly.I had a good experience my first time purchasing at the 6ave store.I purchased Riding jeans, jacket,boots and a few other misc. things from Dainese on 6th ave.ProblemI went back almost a year later to buy a pair of Tempest D Dry gloves.I noticed my right hand pinky finger giving me some pain.Later that day I took a good look at the gloves to see whats going on.The pinky on glove clearly looked pre curved with a slight twist to the right.The fabric inside the glove at pinky was bunched up at the tip.It felt very uncomfortable when tapping pinky finger on a flat surface.My finger tip felt numb.It was clearly defective.You could see it just by holding it in front of you.It looked like a claw compared to the rest of the fingers.I called up the sales man that sold it to me. I explained the situation.All I want is a replacement glove.Not both gloves.The glove is still new and you could clearly see there is a problem with it.Salesman tells me what so many others would say.Give it time to break in.Again (Pain) You could clearly see the claw like finger.Its defective.MAYBE IRREGULAR.Im in (PAIN) My commute is 1 hour 1/2 one way.(Pain)I went back in person.It took me 1hr to get there from midtown during rush hour.On motorcycle.I walk in and it was close to closing.There is 2 guys. Doing what appears like the end of the day paperwork.Both nice guys and was treated respectfully.I was told the store does not deal with warranties.Issues go straight to the manufacturer.They took a photo of the glove and said someone will reach out to me by email.At that point i left disappointed and expected to never hear from them.The gloves was about $120.00.I lost that same amount heading over to the store in rush hour traffic.This happen in December 2018 and I just dont have the time to pursue this.But I want to give people a heads up.If you buy from the store once you leave this could happen to you.Make sure you check your items before you leave the location.As for a crooked finger this could get missed by anybody.Customer service problem:I said the product caused me (Pain) in my finger.Its obviously a distraction to me also when riding.*(PAIN) They did nothing for me.I love this brand but I was mentally disappointed with their store policy.Now I see they have warranty support on their website under what we offer LOLIt also has returns within 30 days on the site.I never asked for my money back and they really didnt offer me any solution.They couldnt switch one glove? Really? Companies like this all they care about is sales.Im just one disappointed customer out of thousands.Overall, I have no issues with the salesmen.Even if they seemed trained to blow off customers with new purchase gear issues.Will be posting pictures of gloves when I have time.6 ave StoreSomeone will get back to you by email.Thanks a lot Dainese 6ave.Your store policy Sucks!
Good selection of gear. Expensive tho. Dianese is the gucci of riding gear. You get what you pay for.
Great spot for gear. Cool helpful staff. Quick service.
Some of the friendliest and most patient people you will meet in NYC. Great apparel and no pressure!
The store was awesome. Located right across from Ducati. The staff was very welcoming and knowledgeable. I was greeted by Hector who turned out to be the manager I did not notice this till I got home. He spent so much time with me just talking about different helmets and gear. I even told him I was just came in to look around and my budget was somewhat low after another bike purchase I made the day before. He still helped me find my sizes in different pants and jackets and let me see the difference in the leathers and went through a good amount of gear. Even though I could order every thing online when Im ready I can easily say that I will make the trip back into the store and make all my purchases there. He even made my gf an espresso while I tryed every thing on good people and a great experience.
Great staff and location. Very good selection of products.
Beautiful store, unfortunately with limited stock. Kinda makes it... impractical?
Great service, awesome gear.
The flagship East Coast store for Dainese, the premier name in leather motorcycle apparel, especially for those riding fast Italian motorcycles.
Excellent service thank you Alberto 👍
Great store but very expensive
Pretty good over prized stuff!!!
Small store even smaller selection.
Everything you need
Inattentive sales staff
Perfect
Entering this Dainese for me was the same thing as entering Disney, there is a jumpsuit that Valentino Rossi wore in the 2016 race, when he took a fall in a dispute with Marc Marquez. There are several pieces of elbow pads, gloves used by drivers in the races and a jumpsuit by the late Nicky Hayden....I bought a pair of mens pants, for the husband, lol, in São Paulo, in stores, it costs 6000 reais, we pay 3000 here for the overalls with air bag in Brazil around 18000 reais here with the dollar at 5.30 its a little less than 10,000 reais Without saying that here you have several options, you can find the colored ones, white blue and yellow and in Brazil more black. Follow the photos of the store
Small store, has almost nothing and prices are high.
Excellent treatment that they give to one I bought a helmet and they treated me in Spanish with a lot of kindness thanks to all the staff
Excellent clothing trade for motorcycling. Garments of the highest quality and design. Look for EDDIE, a very kind person, to advise you on clothes. Thanks Eddie for starting me in this beautiful world of motorcycles
Excellent atention
Very good assortment and attention.Prices according to the quality of the products offered.They have Spanish speaking staff.
Amazing store!
Good attention and predispositionDainese the best technical team
Good attention
Extraordinary place
Very professional
Spectacular!!!
Of the best
Crazy
- Address:140 6th Ave, New York, NY 10013, United States
- Site:https://dainese.com/us/en/store/dainese-store-new-york.html
- Phone:+1 212-219-8070
- Sportswear store
- Clothing store
- Protective clothing supplier
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:10AM–6PM
- Saturday:11AM–7PM
- Sunday:11AM–7PM
- Wheelchair accessible entrance:Yes
- Quick visit:Yes
- Debit cards:Yes
