Great inventory. Best sales in town. Highly recommended

Despite the fact that I have shopped at the New Milford Stop and Shop for the past 20 years, I will no longer shop at this location as of Fall 2021. I am shocked that this store is one of the only retail stores in New Milford where none of the employees wear masks. The CDC currently recommends everyone, even the fully vaccinated, wear masks in indoor situations where there is the potential for close contact. For retail staff that has constant exposure to the public, mask wearing should be mandated by store policy out of concern of public safety. This is a reflection of selfish bad decision on Stop and Shop store management. Fortunately, there are other grocery stores in New Milford that care about the well being of their customers.

One of the three best shopping places in New Milford. Just have to keep an eye on the circulars to be sure to snag the best items to also save money on gas.

Has a nice variety. I was disappointed that many of their sale items were gone. I went to The New Milford CT store, it was clean and not real busy in mid day on Thursday. However many sale items were cleaned out.

Its a good store. Pretty clean usually and and always seems to have a pretty large selection. Have a much easier time find stuff in this store than the other local store.

Clean, well organized store. Employees are friendly & eager to help with any questions or issues you might have.

This is my local Stop & Shop and it’s a good store. Clean, well maintained, and well organized. Good selection of food. Bakery dept is excellent. We’ve bought many delicious foods from the bakery dept. Deli is great, prepared foods are also good. The fried chicken is delicious. Produce, seafood, and meats are fresh and usually well stocked. Nice floral dept. Staff are always friendly, helpful, hardworking, and courteous. If there’s any issue, the managers are helpful in getting it corrected. Overall a great store. We’ve been shopping here for a long time.

Never enough available scanners not matter how busy or slow, scanners not working or never charged. Half the self checkouts are out of service on any given day. Today thee “cashiers” aren’t even accepting cash. They’ll have two dozen containers of their terrible chicken salad for sale at the deli on any given day, but tuna salad shows up maybe once every four months. Don’t get me started on their Three Stooges PharmacyTM computer system.

Staff were wonderful and helped me find everything that I needed

I was very disappointed in Stop & Shop in New Milford. The produce was sparse on the shelves. They dont have people to assist you with bagging. They have a scan gun available so you scan and check out yourself, which saves them money, but theres no incentive or or discount for one use them. Im Giving Up on Stop & Shop and will devote my purchases to Whole Foods and Big Y.

Very nice store. Clean, well stocked with about anything you could want or need, and the staff is very helpful. We actually needed help and they brought us to where we needed to go. Thats something I really appreciate, especially when I cant find something.

Love love love the order online from this store and pickup at your car. It’s not like regular peapod (not a fan). I know this store so I know/like the food they have (it is why I shop there anyway). Now I don’t have to waste time in the store.No complaints- good produce, logical substitutions (you can check a box when ordering if you don’t want substitutions on an item). No broken eggs.Jason from the store calls you to let you know what was substituted or if something wasn’t in stock.This is such a time-saver! It costs the same as going into the store and maybe even less because you can clip coupons super easily right on the item.

Not a bad place to shop. Great selections and reasonable prices. The service is ok and the store is pretty clean.

I love stop n shop because they literally have everything I need for my shopping needs.

Love shopping here. Staff is ALWAYS very nice and the store is very clean. 5 stars. However I purchased a pack of Natures Promise meat. When I got home and opened the pack to cook it it stunk like rotten eggs so i went back to S&S to exchange. Customer service woman was very nice but did mention they arent accepting returns at this time because of Covid 19. She let me exchange it anyway, and she mentioned I had to discard of the old meat myself, which was not a big deal. Took a new pack, with a newer date, and once again I got home and when I opened it the smell of rotten eggs was present. Its unfortunate that I had this negative experience because I do enjoy shopping at this location... the staff is ALWAYS very pleasant!! The staff get 5 stars. But as for the meat experience, my hubby and I both agree to buy meat elsewhere. We dont want to risk losing more money because of bad meat :(

I used the grocery pickup today for the first time. It was AWESOME! So easy to shop and pay online and the pickup took minutes. Jason and his team were great!! Highly recommend.

I understand we are in strange times but aren’t cashiers suppose to help bag groceries? I had a very large order and the cashier LITERALLY did NOT bag any groceries!! Watched me do them all! Are you going to give discounts to us since we are going all the work?? I normally help bag all my stuff but have a paid employee stand there and just watch it’s completely insane!! Time to go to Big Y!!

Give it a 5 for offering Delivery & pick up services. I give a BIG FAT ZERO - 0 for all the cars in these spots not getting any of these services. Beyond rude....😡😡😡

Well first of all, there’s this old lady who was working in the self check out and she said something to us and we didn’t understand so we asked her nicely to say it again and she heard us and walked away and she was with that evil face just staring at us. We got mad and moved to another check out 😡😡

They have fresh produce, The place is clean, workers look properly attire, they seems polite in what they are doing. Shelves are tidy and pack according, good parking space, handicap, also with child. I saw a wide variety of meat and vegetables, sales, low high and ordenary prices. Workers working in the stores, lot of hand sanitizers, they have a peoples bank inside also pharmacy, good place to go. Western union as well. Plenty sales at the bakery section. Place looking attractive.

Great Grocery Store, Well Stocked & Clean

Good store.

Typical grocery store has everything I need.

It had most of what we needed. Found out the Walmart next door had no GF bread but this Stop and Shop did, although it had only one kind & apparently sells out quickly.

A+ Only place I do my weekly grocery shopping. Excellent staff!

Easy, clean, nice self checkout set up. Okay prices. Most things are available.

For me stop &shop good place. Very close to me job and my house. Employ Very friendly

People from produce department are ugly unfriendly 🤬

Great produce. Well organized and clean store.

Ive been shopping about 95% at another store since I moved into town 20 years ago, mostly for convenience (closer). The other store has discontinued at least 6 OR 7 items over the years that I liked and bought regularly. The most recent and final straw was Breyers ice cream. So Im trying Stop & Shop. I dont yet know the store well and at this time some items are not on the shelves but Im getting used to it and the prices seem lower. Ill reserve judgement and review again later.

Ive recently purchased ice cream cones...that were melted to the bottom of the box, shredded mozzarella cheese...with mold, pastry twists...that apparently expired in MARCH, and heavy cream that claimed to not expire until August 4th...that was thicker than yogurt.absolutely no quality control going on here, absolutely disgusting. i wont waste another penny here.

Had to give a special shout out to Greg who works at the deli. Fantastic service and made my experience worth while. Definitely should include customer reviews for stop n shop employees!

Very clean and well stocked. The staff is very friendly. Great selection of items, especially natural/allergy kinds. Love their fresh salmon and deli counter! My new favorite feature is that they prep fresh veggies for you in cool formats like zucchini noodles, sweet potato fries, or cauliflower rice - they keep adding new ones as well. These are a great value as they keep the dinner prep down and help you avoid packaged items. They have anything you could need or want. Thanks for the great selection!

It was good

Pretty overpriced for everyday items.

Love this Stop and Shop staff is always friendly and willing to help. They are very good at keeping the shelves and produce stocked and it is always clean. There is plenty of parking.

All right

Produce manager is terrible here. Cotton candy grapes have finally came into season and Ill probably get 1 bag like last year during the entire 3 month period its available. They know its a hot item and sell within an hour of it being out so why cant they order stock amount

This store is so much better than my local store on Newtown road. They have a much better selection, and usually have everything I need. I wish I lived closer.

Clean. Doesnt carry some items I wish they did. I like the meat department. Like the deli as well. The produce department is hit or miss. Sometimes great, other times? The produce looks old and awful.I love, love, LOVE being able to use their handheld scanners and scan my items and put in my reusable bags AS I SHOP. Makes checkout very fast. Great store feature! I go to Stop and Shop more often than the Big Y up the road. The prices are better.

Easy to run in and pick up a few items

I made a special order deli sandwich with salads for Christmas Eve. My guests were delighted because the food was delicious It was prepared exactly as ordered. The store associates we dealt with were extremely helpful and friendly. I will definitely use this service in the future. Excellent food & excellent service.

Was the store while I was growing up. How could I hate this place? Removed a star because of the backwards way they set aside parking for curbside pickup.

Great staff and selections. S&S card savings are terrific too. Gas savings add up quickly.

There is tons of parking and the store is easy to see from the road. The store is well stocked with a wide variety of produce, meat, cheese, seafood and other food products. There is almost nothing you cant find there. The staff is very helpful and friendly.

Love shopping at stop & shop there are always someone to ask questions, nice sales going on . nice place to shop, good job. Best wishes. Love stop & shop. Continue the good work..

Always stocked and kind

I love the produce department here everything is fresh and the people behind the deli counter are always friendly.

The people there are so nice they help you with all your your grocery shopping and that courtesy theyre awesome

Good all around shopping stop in the area. Parking lot is a little dicey during the holidays.

Very convenient for me...Always clean....Workers are SUPER nice and helpful. Checkout lanes are very convenient for me. Sometimes they dont have enough of my iced coffee but I buy alot at once lol! The parking lot isnt my favorite of all but the store is closest to my house and I prefer it over big y!

Because I work overnight, the time I have to shop is first thing in the morning. Breads, meats, poultry, fruits, vegetables etc are never put out yet. Sometimes I waited until 8 or 8:30, and nothing is still never done. If you are going to open at so early, then the store should be set. Why open if no one can buy anything?? It is very discouraging. I have to end up going somewhere else to shop.

Big aisles, well lit, easy to find assistance. Great sales!

Love stop and shop, prices are slightly higher though than the Wallingford location.

Stop,&shop is doing good so far place smells good the place is clean. Plenty of customers shopping no one look surprised prices are good. Workers are working, not many but who are there they are busy working.

The people there are so nice they help you with all your your grocery shopping and that courtesy theyre awesome

Only one person at the service desk led to long time and long wait time to cash in bottle return vouchers.

Ready to go ehen I called.

Deli is amazing, vegetable are fresh but prices are a little higher than other places

Love their delicious sandwiches; bakery goods & ready made meals.

CLEAN BRIGHT ORGANIZED NICE ATMOSPHERE..

Great staff, produce, meat, & deals.I love the gas points.I wish they would go back to fresh sushi again.

Always plenty of parking and clean. I think they should put a sign up about only 1 entrance now on the side by dollar store so that elderly do not walk so far. Also there meat prices have gone up and if you dont go early enough there is not much of a selection.

The people there are so nice they help you with all your your grocery shopping and that courtesy theyre awesome

I couldn’t find something and brooke helped me find it and she had amazing customer service and very respectful and helpful thank you again brooke I appreciate the help you went above and beyond. Just because you helped me I’ll be coming back and tell my family to come to this store because of you thank you!!!!!!!!

I love the deals that Stop and Shop has compared to the other grocery stores in the area. But the staff could be a little nicer. My boyfriend and I share an apartment and when using the self checkout we asked for some help. My boyfriend asked the woman if it was possible to use two forms of payment (so we could split the bill) and she had this disgusted look on her face like we were poor or broke. (Even if i was its none of your business.) Then she gave us the worst attitude saying if you want to do that go to a register. you cant do that here. It was just a question. Also, I had gone to the back to take advantage of their sea scallop sale. The man in the back had already started cleaning up the seafood counter (and he said they werent closing it for another hour) and gave me an attitude about having to go get what I wanted to buy. I got home and found out when i poured them into the frying pan that they were the smaller scallops. I didnt even get the right product for $15. The staff could definitely use a customer service course.There is one gentlemen behind the seafood counter who is always cheerful and accommodating. I try to only buy anything back there when he is there now.

Parking lot entrance, exit is an absolute nightmare. It gets jammed where people cant move and the red lights complicate the whole issue. I avoid shopping any of the stores there just because its so hard to get in and out.

Been shopping there for ages. Would not go anywhere else. Supermarket with a hometown feel.

Nice place to go to get food never a long line. Has a fish market deli everything you need to cook.

Very friendly helpful associates specially the seafood/ meat department. Prices and sales are unbeatable.

Great market! Small with an amazing, quality selection.

Best pharmacy around. Caring and helpful always

The young man in the dairy dept went out of his way, stopping his stocking,to get my yogurt which had just come in! Outstanding service in this day and age

Love the scan it app helps me get in and out with my 2 yr old

Good deals....also you get points for gas. I save 20-40 cents a gallon each month

Big selection. Helpful friendly staff. Expensive but most grocery stores are!

Its a grocery store. Prices are a bit high, but comparable to similar chains in the area. The prepared food section is great for a quick bite and is comparably affordable.

Good place to shop for food and other items fast check out

Always clean and great produce section. Only downside is the deli doesnt have many coldcut options.

Great group of employees to help you out and get you on your way in no time.

Everything I needed was there good prices and got through the line quickly

This is a great store, clean and well-managed.I always get friendly, professional service at the customer desk, especially from Nancy and Marc.

One of the few grocery stores that carries almost every item really good prices on their meats butchers on duty to cut anything you want the better than a bake shop customer service is really great cant go wrong by going there

Great staff

Great store. Always clean. Friendly staff.

Great buys love this store

Nice quick and simple to run through

Not too bad for certain things..a quick stop, prices high on a lot of things versus other grocery stores.This is the most priciest store out of all the other grocery stores!!

Great grocery store. Very well stocked, reasonable prices, fast checkouts.

Deli features Boreshead meat nice!!!!

Its a stop and shop. Its pretty clean. Decent selection. Kind of crowded at times.

When Im in Newmilford and need a few things. I go to Stop & Shop. They have a great selection and the staff is very friendly.

In general Stop & Shops prices and sales are good compared to other stores in the area. Produce, Deli, and Meat departments are okay. Not a huge variety, but havent found anything rotten or spoiled. The pharmacy staff is very pleasant, Ive never had to wait long for a prescription to be filled, and the prescription club saves me a lot of money since I dont have insurance.Ive had a few issues with signage on sale items and sale items that are not available or employees not knowing exactly which item it is that is on sale. The young kids that they hire to bag groceries have obviously never been trained. They through cleaning products in with food and some of the bags end up so heavy that either the bag rips or I cant lift it out of the cart to put it in my car.But worst of all is the fact that, every time (except during the winter) I go in and want to get something out of the bakery cases, I see 2 or 3 FLIES flying around having a good ole time landing on every doughnut, muffin, and bagel in the case. Makes me sick to see that and there is no way I will ever purchase any fresh baked goods from this Stop & Shop, which is a shame because their stuff is usually excellent. There must be a way to keep them out of there since Ive never seen that in any other store.

Wow! I go to Stop n Shop so much, I practically live there! Its a great store!

Relatively well stocked and well located.Overall clean but the location has been there for couple of years and it shows

Overall a decent store, however the New Milford one is pricey.especially produce.

Love stop and shop will be back here again!

Nice and clean but weird a drink bottle they sell is not accepted in their recycling machines.

They really need to work on getting better produce

Always a good deal. Clean and well organized.