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Big Y World Class Market
1 Kent Rd, New Milford, CT 06776, United States
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Big Y World Class Market
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Br
Review №1

Love this store good prices, great customer service. High quality meats are my go to at this place.

Jo
Review №2

I love this store. I love the fresh pastries and baguettes 🥖. I just tried the carrot cake from the bakery; it was so tasty and moist. Everyone in the seafood department is so nice. I recently ordered a sushi 🍣 party platter and I have to say it is was AMAZING!!! When placing the custom order I received excellent customer service. The sushi was beautifully presented; it was so fresh and delicious.

st
Review №3

Ive not had a bad experience here. The produce selection is great & everything always looks fresh! And the people who work in produce are knowledgeable about what theyre selling.

W
Review №4

Good stock, clean and tidy. Prices a bit high but they are everywhere....

Le
Review №5

The Big Y has everything, simply put. Theres Publix in Florida and then there is Big Y in CT and maybe in other Northeast states as well, not sure about that. Theyre huge, well stocked and clean.

Jo
Review №6

Im new to this part of Connecticut, and this store has become my go-to for all my food. They have the nicest staff Ive ever encountered in a grocery store. Everyone is helpful, and all the cashiers are friendly and efficient. The store is spotless, and their produce is always fresh. They have an awesome natural/organic section and carry several local products like Foxs sodas (which are amazing). Theres also a great selection of prepared hot-foods and a nice offering at the bakery as well.

U-
Review №7

This a the perfect one stop shop for your groceries. The fruits and veggies are fresh green. One beautiful thing that excites me about this place is the moderate prices of products here. The workers and friendly and ready to assist. It also can be seen from a vehicle in a normal traffic. There’s wheelchair accessible entrance and parking.

An
Review №8

Great supermarket with a pretty good selection of not just groceries, but bakery items and a food court that makes fresh pizza, sandwiches, etc. Like most chains, they have some stuff that is a bargain and others that are a bit pricey. This store location itself very clean and well organized, so shopping experience was good.

Er
Review №9

Efficient and friendly service. Clean and good bakery. Love those paczkis!

Bo
Review №10

Love their build your own 6 pack for $10.99.

Lo
Review №11

Love my big Y. Always has my shopping list.friendly staff.

Ja
Review №12

Excellent customer service and best place to shop

iv
Review №13

Convenient at our near by location and staff was great

J
Review №14

Excellent quality products. SUPER friendly and helpful staff. Great selection. Even prepared foods are great!

Je
Review №15

Big y world class market is a very nice place to shop. You can variety of goods, vegetables, fruits, meat and ground produces and fish. The environment is clean, good parking space, cashiers are very pleasant, workers are all around you are not in a world by its self. Lot of sales, nice brands. Very nice place to shop . They are also using their CDC information. They sell plenty of sanitation things. They also have a lot of wood in stock.

Um
Review №16

The person in customer service was terrible and he didn’t do his job!!! 06.24.21 at 8:28pm ..Because of that I went to stop&shop and they did their job right away!!! Normally I love big Y but now I’m not!!!

L
Review №17

One of my favorite Big Y locations. Very friendly and helpful staff ! Fantastic cheese selection from around the world.

Aa
Review №18

The supermarket is not friendly. Don’t recommend

Je
Review №19

Super easy and amazing service

An
Review №20

The workers at Big Y are always helpful it was quick and easy and out in no time

Ch
Review №21

It was pretty crowded on xmas eve in my opinion. Everyone was in good spirits thank goodness. I did have trouble locating ham glaze. I asked 4 people and all directed me to 1 jar of 1 brand of a non traditional cherry glaze in isle 9. Pretty unbelievable that big y would only have 1.

Ma
Review №22

Its always a good place to shop

Ap
Review №23

9 PM is too early to close on Fridays and Saturdays. Ridiculous

Cl
Review №24

Eight kinds of frozen mangoes and zero frozen peaches. When I politely inquired, I was tersely informed, We dont carry those.

Jo
Review №25

Use these stores when available. Good

La
Review №26

Its your typical suburban supermarket. Frequented apparently by mostly deaf and blind people. If you want to keep safe, steer clear. People are always walking the wrong way down the aisles, or else window shopping while I have to patiently wait twelve feet behind them. Its like they dont even know what brand they want to buy before they go into the store. So the selection is good, just count on it taking at least twice as it normally would.

Av
Review №27

I love Big Y, their prices and their variety. The only thing it needs is better meat section

to
Review №28

Neat,great selection, cashiers,clean!!

Jo
Review №29

Great customer service and the store was very clean

Tu
Review №30

I keep trying the store I want to like it, it has a nice seafood department when its open. But its fresh fruits and vegetables are always low selection and extremely expensive. 5 months after C19 lockdowns started the shelves are still looking empty. While other stores have restocked much better. I should go to another Big Y just to compare to see if its a chain issue or just this store.

Mi
Review №31

Very good store good selection

Be
Review №32

I was checking out the store flyer..

St
Review №33

Very well stocked supermarket with fair prices and friendly staff. If you have a fondness for freshly baked donuts and other baked goods, they are really amazing! Also the deli-department is terrific with a lot of unusual dishes, a really amazing salad bar, and they make delicious pizzas by the slice or boxed, and I mean really delicious...better than many pizza parlors IMO.

Da
Review №34

Excellent store. Well-stocked. Friendly staff.

pa
Review №35

They need NEW slicers that actually slice extra thin deli meat without making a mess. Their slicers are lousy. I now go to Stop n Shop, which is further from my house but Im sick of being aggravated.

Wa
Review №36

This is the best grocery store in the area. I have been shopping there for over 10 years and the quality of food has not changed. Clean and friendly too.

Pa
Review №37

Cheap prices and very organized.. you will find everything you are looking for

Si
Review №38

You can tell Big Y is reinvesting themselves in improving their business. The store in New Milford, CT is looking very nice, organized and clean. The lighting is so much better and not so bright. Better selection of fresh fruits, vegetables and their organic section is MUCH improved. And, I LOVE the selling of products from local and regional farms and small businesses. Good job.

Ma
Review №39

Great store. Even though some shelves are empty, time to get rid of arrows. Lets get back to normal shopping. Very few shoppers following arrows on floor. We all have mask on to.

Zu
Review №40

The prices a little higher than I would like, but hey, they alwys have my favorite ice cream flavor in stock!! lol they also have a good selection of product and they are close to my home after a long day at work, so beggars cant be choosers! 😉👍🏼

Sa
Review №41

The staff is wonderful, they are so helpful and the cashiers are always speedy with the checkout.

Ri
Review №42

The refrigerated meat shelves are filthy!

Em
Review №43

Ham off the bone, really good, specially when is on sale : $4.99

Me
Review №44

The place to go for great food at very competitively priced everyday.

Ja
Review №45

Clean, well-lit, attractive aisles, cheerful staff, good selection of fresh produce and groceries (packaged, prepared items). And at this unholy time, assertive attention to social distancing. A family-run enterprise who choose its staff well. I wouldn’t mind working here!

te
Review №46

Fantastic shopping everything you can imagine to offer very good place recommended to anyone

Le
Review №47

Seldom has items as advertised not enough handicap parking spaces meats are sub par

Ha
Review №48

Great for fish & chips, fried clams or scallops, fishermans basket, dine in or takeaway. Sushi as an appetizer while youre waiting, maybe a cheese plate with fruit salad for dessert.Not for a fancy date, but great as a different stop-in treat, like an indoor picnic with friends and family, great meal without restaurant prices.

wi
Review №49

Very nice store. Recently remodeled. Clean. Bright. Friendly and helpful staff. Great selection of items with a lot of local products. Full Deli, Bakery, Florist, Hot Bar, Butcher, Seafood Department, and Pharmacy. Good selection of organic produce, but its expensive.Prices are generally higher than average, but they have good weekly sales for sale-shoppers.Rating reduced by one star because they started closing an hour earlier. They used to be open until 11 Mon-Sat, but started closing at 10. Im still sour about that.I have taken away another star because they are now (during the pandemic) closing at 8, while grocery stores in Danbury and Brookfield are open until 10 or 11. This is a reduction of service to the local community which affects me, and it reduces the amount of work-hours available to the stores staff. These are hard negatives, but I offer my kudos to them for supporting regional food banks.

Ti
Review №50

The greatest grocery store of all time Big Y party pizza is the greatest thing ever existed awesome deals

Ro
Review №51

Never been stop spreading lies GOOGLE....

G
Review №52

I just left my items at self check out and walked out of the store! I didnt catch her name but the girl working at self checkout at 1:30pm on 7/19/2020 needs an attitude adjustment. For a short time if you forgot your store card they would write down your phone number and go to their computer to put it through for you. An older woman and a younger woman (working self checkout) were having a conversation and I had forgotten my store card in the card, so I simply said excuse me to get their attention but they didnt hear me so I said it louder and they turned to me. I told them I forgot my card and the younger woman basically said (I dont remember verbatim) that I cant checkout there then. Now my problem isnt what she said it was the way she said it and the fact her actions showed i was a bother. Life is EXTREMELY stressful right now for EVERYONE but its no excuse to roll your eyes and give a customer an attitude. Normally i let things like this go because obviously she needs a hug, but I am tired just like everyone else, I am fed up with this pandemic just like everyone else... there is just no excuse to be rude to people......................Update: Found out the older woman was the cashier / front-end supervisor. That is even more upsetting because I having experience in business management and when an employee isnt handling a situation well, as a manager, you are expected to takeover and meet the needs of the customer, patient, whomever. The supervisor simply walked away and started a new conversation with a customer she knew by name! Smh. This is unacceptable. I will never shop at this market again.

Ke
Review №53

I will only go here when I have to - for certain things quick or because stop & shop is out of a particular item. While they have made improvements, including self-checkout lines,, they do not carry some of the items I normally buy. And some of the things they do carry arent as good as Stop&Shop like theyre hot fried chicken. The self check out stations arent set up for more than a few items and they hardly have many other lanes open so for a decent size shopping trip, it isnt convenient or efficient. I wish it were set up better and had all of the products I need because it is much closer to my house than stop & shop! I will say it is clean and the staff is usually pleasant.

St
Review №54

Very broad and good selection of foods. the produce department is amazing and everything always looks fresh. They have a great deli, hot food section, bakery, and meat/seafood counters. Only gave it four stars because its a little tight, even on a slow day and the prices are a little high. All of the staff is nice but make sure you have your big Y silver savings card or its really expensive.

Sh
Review №55

Theyre a little pricey at times, but worth it. A few minor things Ive run into will keep me from giving 5 stars, always room to improve. Double check expirations on canned and jarred goods, otherwise, theyre great.

Li
Review №56

Always friendly faces, great quality and the prices are not bad.

Ja
Review №57

Cheap Pharmacy and good produce

La
Review №58

They Big Y is amazing! I just love Sushi Wednesday and they have my favorite coffee creamer.

Ro
Review №59

Clean and fair price

Ro
Review №60

Great Fish Department! They even have fresh fish. I do not eat fish imported from most countries, I trust Norway, Iceland & Canada. Thefresh farm raised salmon from Norway is fabulous! Thank you Big Y for providing this wonderful resource locally.

J
Review №61

Very nice employees and fellow shoppers

Pe
Review №62

This branch has exemplary employees; always helpful and pleasant. Well stocked and clean, good selection, and good prepared foods.

Je
Review №63

Buying at big y is a great gain always find something on sale its a blessing and money saving. Keep Serving our Nation enjoying shopping there. Many blessings to you big y. Always find someone to ask questions. Keep up the good job. God bless..

Je
Review №64

Big y in new milford, is a very nice place to shop, they have sales, deli is very good, wide varieties of meat, goods, fresh vegetables and fruits they also have a western union and pharmacy. Wheelchair access, good parking, the workers are always in the store, they give good services the cashiers never seems tired to serve you. The atmosphere is children friendly, also elderly friendly. Space for everyone. I got chicken liver, coconut, almond unsweetened milk and sweet potatoes. Not bad at all.

s
Review №65

This is one of my favorite Big Y stores. Not sure why, but it is. Maybe its the large produce section. I did some light shopping, but mostly was there to order fish and chips dinner to go. The fish was cooked correctly, there was plenty of fries; way too many actually, but i guess if youre a fry fan it was good. They also tasted reasonably good for frozen fries.

Sh
Review №66

Overall everything was great. The only problem was when I went up to pay. I put my store bags up first and then my food. The girl on the register was not happy about me doing this. I may look okay on the outside but on the inside I am in such pain. Sometimes I feel like I just want to lay down on the floor when I get to my breaking point. She packed the bags far to heavy. I didnt say anything about my health because it isnt her fault. The state is making all stores charge 10cents per plastic bag. This is why I brought my own bags. As I walked away I hear the girl at the register say that she has a bad back.

Ab
Review №67

This Big Y has many quick, local and healthy food options. If you need a quick meal before heading to the lake, Big Y is an obvious choice. The store is clean and well organized. Wish I could shop here all the time!

Ma
Review №68

Weve been shopping here for quite a few years. They seem to have everything we need to keep our diets on track with fresh produce, meats, fish, etc. Though paper products are through the roof! Store brands are just as good as name brands.....though I have found, a few times, going to the deep discount stores for cleaning products and paper goods seems to work out in our favor. Store is clean.But.The bathrooms are a bit to be desired. Need tidying up......daily! Come on. In this day and age to battle with auto faucets for water to wash your hands!!!!??? Toilets with, well, filthy yuckies???? No bueno!!!!

Ch
Review №69

My favorite supermarket. Freshest produce and deli area has a lot of variety.

Ti
Review №70

Its a very nice place

Yv
Review №71

Love the big Y. Ive been shopping at this locale for 30 years in all 3 of its incarnations. The big Y crew for the most part have always been polite and helpful( there are always a few bad apples). Those that arent seem to move on. The store is clean and well stocked. The managers know me Im there so often which makes it feel more like home.

Be
Review №72

Great grocery store and the prices are usually competitive

Ke
Review №73

They sell food at a supermarket

Me
Review №74

No good sales

st
Review №75

The debate over the best pizza is actually Big Y in CT. I’m as shocked as anyone. I’ve had pizza in New Haven, NYC, LI, NJ, CA. Brooklyn is very good, but I gotta give Big Y in New Milford CT the nod.

m
Review №76

Always clean and organized. Shop here regularly

Cr
Review №77

Great rotisserie chickens!

Sa
Review №78

The selection is very good for a supermarket its size. The sales are excellent, especially the managers specials. My one concern is that many of the staff do not know where items are if they are not present in their own departments. This is including related item such as prepackaged cheese and prepackaged deli meats, which are in different parts of the store. This is a minor concern compared to the overall store.

ja
Review №79

First time coming here. Let tell you... That prepared foods section is no joke. Picked up wings, Mac and cheese, jalapeno poppers, and it was some of the greatest food ive ever had

Ju
Review №80

Best supermarket in the area. Good selection of everything. A lot of good sales to be found every week. Buy one get two free deals are the best ever!

Mi
Review №81

I m amazed that youre STILL out of pasta.All kinds !Glad youre open. Keep up the good work!

De
Review №82

Love this store. Prices are comparable and the bakery is the best in store bakery around. Special orders are always timely and accurate as well as prescription orders. If they had a bank this truly would be one stop shopping.

Ti
Review №83

Big Y is a family owned chain in New England. They continue to build their organic, local and natural selection. Their prices are average with the sales being competitive. The silver card club is free now and offers even more advantages.The produce, fish and meat is always kept fresh. The prepared foods are great at a fair price. They offer an assortment of other items like plants, flowers, cards, beer, etc. We do not hesitate to shop here for our daily fill ins. The parking at this location is not the best but otherwise worthy of your food needs.

Am
Review №84

Always have what I need, clean store, friendly staff.

De
Review №85

Always well stocked, which is more than I can say for their main competitor. Produce section very appealing when you walk in. Best sales anywhere...Buy 1/Get 2 free!

Ra
Review №86

I Love Big Y. home made soups, deli and bakery are some gems to check out.

Ai
Review №87

Best pizza for the price $12.24 for a large with shrooms, good crust, good sauce

Ja
Review №88

Great prices

Ma
Review №89

Wonderful shopping experience found everything I needed, the lady at the register asked if I had the store card after I told her I was from out of state she took care of it for me. I wish this store would branch out! Prices were comparable with other stores I have been to.

B
Review №90

Basic grocery store. They have a nice sized gluten free section, but the selection could stand to be updated. Much better product product lines are out there.

Ni
Review №91

Limited selection of brands but if your not brand particular, its a good place to shop. Clean, well organized, fresh food stations. Love the deli fresh and pizza stations!

Ed
Review №92

Very nice place very close to my home

Je
Review №93

My regular shopping location for groceries mostly due to proximity to my home. Also have 2 other supermarkets in town but theyre a little further away. They have just about everything I regularly buy except have had at least 4 experiences where theyve discontinued carrying items (still available at the other markets) that I often bought. Dont particularly like the evening manager. He tends to approach things in an accusatory manner before he has any real information. Have considered shopping elsewhere. That is why only 3 stars.

Be
Review №94

I prefer Big Y over Stop & Shop. I feel that there are better deals at Big Y. If you see 10 for $10 you do not have to purchase the full 10 items. Big white also has a lot of buy one and get two free 😁.

Ch
Review №95

Clean. Nice staff

Ar
Review №96

People are in store without masks and no one stops them,carts are not always sanitized

An
Review №97

Saw several employees with masks below their nose and some with it on their chins. I wont be coming back.

Ro
Review №98

Never enough check out lanes open and confusing signage for sale items

Bi
Review №99

Great selection. Good sale prices, everyday prices are too high for stock up visits. Checkout is SLOW but courteous. Need self checkout lanes

Ri
Review №100

No clerk at self check out and no one at courtesy desk and receipt would not print out. In that environment it is only a matter of time before self checkout gets hit by skimmer gangs from Florida. Would say that store is unsafe for the consumer.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1 Kent Rd, New Milford, CT 06776, United States
  • Site:https://bigy.com/
  • Phone:+1 860-355-2628
Categories
  • Grocery store
  • Supermarket
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
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