Very smooth process. Pre-purchase questions via email I sent were promptly answered and followed up with a phone call. When I viewed the pics of the vehicle online I had some questions about the exterior of the vehicle due to some shadows etc. that raised concerns. I was provided a new set of pics via email with an additional follow-up call. Once I decided on the vehicle the entire process was completed quickly and to my satisfaction. Vehicle was cleaned before I took ownership. I was provided a thorough explanation of the features etc. Great team, I will be back.

I have been purchasing new cars for the last 22 years. My experience at Nucar Chevrolet was devoid of any unpleasantness. My sales person, Steve Z. was knowledgeable, friendly and provided a seamless experience from beginning to end. I will be returning to this dealership when the time comes for another new vehicle.

Everyone is always courteous and polite. However, I do wish they would have diagnosed my knocking issue (suspension knuckles) the first time I brought the car in and complained about it. They said they could not find anything wrong with it. Now we are looking at $1000 to repair it!

Ordered 2 brand new work trucks that were to be ready by March. We did not receive until July and when we did, there was a leak and damage to the bin. There was also the issue of the back up cameras being placed in the rear bumpers and it looked like you were looking through a keyhole. The trucks went back to have repairs made and cameras were to be moved to the top of the trucks where we could actually see what we would be hauling. In any case, trucks came back without cameras moved. Then we were told that the cameras could not be moved due to a federal regulation but were never shown proof of this. That is because it does not exist! I had called Reading myself and spoke to their engineer to find out that this rule only applies to trucks under 10,000, in which this is not the case for us. Reading stated that our cameras are able to go wherever we want them to. Nucar refused to put where we wanted after we paid an extra $550 for the back up camera. If you pay extra for something, you should have it installed wherever you want! Nucar did not take any responsibility for the delay in our trucks arriving or resolve the camera issue. We are ordering more trucks but not from Nucar as they were a total disappointment. Chuck Shirley has proven to be a poor sales person as his job is to make sure his customer is happy and not make excuses as to why custom trucks are not customized to your liking. I gave Chuck every opportunity to make things right before writing this review. Buyers beware!UPDATE: In response to the owner, we have now tried to contact you twice and have received no return call. If you would like to make your customer happy, you should try to reach out to them to make things right instead of your customer making several calls to try and reach you. In addition, I have sent Chuck Shirley several emails regarding 1 truck needing to be returned again for more repairs such as the bolts underneath only being hand tight and one able to come right out. I have also mentioned twice now via email that the step placement on the new trucks is unacceptable as our tech has cut his leg twice and this could cause serious injury if Nucar or Chevy does not do something about this. Do you think I received any response from Chuck? Absolutely not! He has no intentions of responding, taking care of a customer who bought 2 trucks that he made commission off of, or making his customer happy.I have never dealt with such arrogant people. The saying the customer is always right is certainly not their motto, nor do they want to try to make things right. The issues we have faced could have been easily handled and taken care of but instead they would rather ignore a paying customer. Lets put it this way, 1 new truck has approx 500 miles on it, of which 375 were put on by Nucar having to take it back to repair it.

Everything was done good with my car. No problems or issues. But I would recommend that a price discount be given to individuals who purchases a car from the dealership to prevent going somewhere else who has a cheaper price for the same service, or going to another Chevy location who has the same service for a cheaper price. This time I used a coupon and actually paid $20 more than my last oil change.

Great experience yesterday!!!! Ryan,Ken and Tom made it possible for me to surprise my Hubby with a New Truck!! They made the process so easy and fun. They were curtious, friendly, and very professional. I havent seen Great customer service like that in a very long time. I recommend this dealership to everyone everyone

I was in for a service and I was talking with Larry Campbell about how I really want a TrailBoss. As always Larry was professional and showed me around the lot. As we looked around I found the truck that i really wanted and I knew I had to get it, which I did. From start to finish the Nucar employees are honestly down to earth and professional which makes you feel more comfortable and helps the process go as smooth as it did and has in the past.

Efficient process for handling service/maintenance. Thorough at all levels. Communications between the service advisor, James Massie and me were excellent via texts and phone calls. Status of work performed was communicated very well. All was handled efficiently and timely. I have been a performance parts customer for many years but this was my first experience with vehicle service/maintenance. Your Service and Parts Departments are excellent and compliment each other very well!

Randy was very professional, and was willing to do anything he could to help during the process of buying my new 2022 Chevy trailblazer RS. Hes very responsive as well, when I texted him questions I had he responded in a timely manner and was able to answer my questions and didnt get annoyed if I asked the question before. Thank you Randy for all your help

Steve was a great salesman to work with and made the whole process very easy for us.

My service tech Jimmy was great. He exceeded all of my expectations with this service. He even got my car fixed sooner than we both expected. He is very personable, we even had a few laughs.

I was looking to buy my first car and knew exactly what I wanted, but had no idea how the process worked. After being pushed around by a couple of other dealers (and realizing just how short on inventory everyone was!), we realized they had what I wanted at NuCar… an hour away from home. They spoke to my Dad and I on the phone and were very clear and honest about pricing and what they could do for us. When we got there, Kyle came to help us immediately and was so helpful and kind! I was so impressed. It also helps our dog was allowed in and treated like royalty. Not only that, but Kyle was patient and helpful with all of the many questions I’ve had in the two months since I bought the car. He explained everything clearly and made sure I felt good about buying a car out of state. I would easily drive the hour to come here again… and I live across the street from an auto park with a Chevy dealership. Thank you!

I drop my vehicle off for service on July 7, 2021. However, it never dawned on me to fully do a full inspection. I noticed a cut in my leather console where they were supposed to be installing a new charger. Further, I look in the back seat of my car my leather head rest is missing. I went to this establishment spoke with the manger Darren I showed him the missing headrest. Therefore, he tried to state that his establishment never cause this mistake Then, he goes to get some mechanic who had no clue about my vehicle, to lie for this establishment. Furthermore, I decided to contact the police took file litigation against this establishment. People make mistakes own up to what you do. They rather lie an say that their mechanics don’t make mistakes. I know they did this because I’m a black female. An anyway I was white they would of ran the cameras and pulled out the red carpet. I do not recommend no one to leave you vehicle in there care.

Everyone there was extremely friendly and nice. They all seem like people who cared about the customer and wanted to ensure they were happy with their experience. Larry was a great salesman! He didn’t pressure me at all and he was a very personable guy, which goes very far. I would say this was one of my best experiences at a dealership ever.

I came to Nucar to get an oil change on a Saturday afternoon. I thought it would be a shot in the dark being that I didn’t have an appointment. I initially came to the dealership to pick up some parts for a Chevrolet bus that I own so I figured why not try to get an oil change for my 19 Corvette while I was there. My service advisor informed me that they usually don’t take Corvettes without appointments because the Corvette service technicians were limited to appointments. Nevertheless the service technician found an available slot to fit me in. I told the service technician that I was grateful for good customer service.

I love my Chevy, but I have been trying to get my plate and info from them for months. They will not respond to my calls or emails. Once I walked off the lot, they stopped being helpful. My tags have been expired over a month and no return call or any info or help. Left in limbo.

They did good work they solved the problem with my transmission.. they were fair on parts and supplies prices... but it feel they over charge me on labor..

We thought Randy did a great job during our purchasing experience. He always kept us in the loop while we waited for our new car to arrive at Nucar Chevrolet. He also followed up with us after our purchase to answer any more questions we may have had.

My salesman Harts Brown made this an excellent experience. If you looking to purchase please ask for him. He goes above and beyond to ensure you are satisfied!

I came in about 10 minutes early and was immediately taken care of l was met with a nice welcome and my work was reviewed and started immediately the time was shorter then l expected and my car looked great qhen returned

Chris was extremely professional and personable. He explained all our options for purchasing the car and did look for dealers with a premium package but it wasnt a viable option. He even took me for a test drive in a Mazda that was comparable to a Malibu with a premium package. He went over everything inside the car and set up bluetooth for both our phones. He has since called several times to check in. The financial part of the transaction went smoothly. I cant remember his name (Tony?) was also professional and personable and explained all our financing and extended warranty options.

The parts that were installed on my car are great. The staff and service employees made my whole experience from start to finish seamless. I had a few questions after my parts were installed that were followed up on promptly by a service manager.

Steve Zawada was on point throughout the entire process.Management wants to earn business and they did just that for me. I will be back for my next lease or purchase. I was very pleased with the way my deal went and have already spoke to someone about their next purchase and sending them to see Steve. Very pleased

Spectacular sales team. Always an absolute pleasure to purchase a new truck at Nucar! We have been shopping at Nucar for over 20 years and will continue to do so. 👍🏻

I needed a vehicle in pinch after a accident. NuCar was amazing from first call to leaving the lot. I will definitely be a return customer.

Honest pricing, great communication and delivered the vehicle on-time and exactly as we wanted. Big thanks to Wayne, Steve, Tony and Brian for making the sales and delivery process seamless and Damon for an easy finance process.

I sold this car to my daughter. She has continued to bring it to you for service and every time tells you I am no longer the owner she is. Yet here we are. You also have her some questionable info Saturday when she was there.

Tony, Wayne and Sam were all amazing to deal with. The responsiveness and attention to detail was the best I have experienced when buying a new car. The guys made the process easy and stress free and I definitely will be a repeat customer. Will also be referring Nucar to friends, family and co-workers.

I love when I pull up someone comes right up to my vehicle immediately to greet me👍

I liked how Jimmie kept me informed about the diagnosis of my vehicle and the friendly service I received when I picked my vehicle up.

Very quick and easy with getting an appointment, and getting the service done on the truck. A quick turnaround time 👍🏼

My experience was excellent! I knew exactly what I wanted when I arrived. Larry Campbell knew what I was up against, but him and financing did an awesome job! It was quick and painless. I am SO happy with my new 2021 Traverse! Great job everyone! Keep up the great work!

Got my truck detailed and pretty sure upholstery wasn’t shampooed as promised. Checked and took care of few stops right then but found several other easily removable spots as I checked more closely. The service rep told me that not all spots are easily cleaned without even knowing what I was indicating. I came back home and just used baby wipes to clean that up but surprised how detailing couldn’t do it. Very disappointed

Larry Campbell is one of a kind. He listened to what we wanted and gave us what we asked for. Our daughter purchased her first car and Larry took the time to explain everything in detail to her. Looking forward to seeing Larry soon.

Larry Campbell was amazing. He took time to explain everything on my new car, helped me set up onstart and the GM app. He is one of the nicest and attentive salesman I had met.

Angelo, is amazing! He is very supportive and always answers any questions no matter how big or small.

My sales representative was the best. He was very friendly very knowledgeable. I would recommend this location to all my friends

From the very beginning, the team was transparent, honest and made our buying process smooth. We had gone to 3 different places and I regret not coming here first!! Such an amazing team we are very pleased!

What can I can? Randy is the man!!!! Very personable, professional and down right business savvy. He had me ready to go home in a new 2021 SUV and guess what I did! He worked for me not against me. 75% of the process was done online which cut my time down to a good 3hrs in person. It would have been less had I not been picky but Randy ensured I got what I wanted.I would suggest if you are a military member bring your verification with you (which is done through ID.ME) it will make things easier for them to identify as service memberOverall phenomenal experienceEven my finance guy had me in and out

Have not bought a vehicle from here or taken my vehicle here for service so I dont know how they are in that aspect. But always had good service when I needed parts from here.

The salesmen were great, the only issue I had was the limited colors in the on-site inventory. Was not able to get the color vehicle I wanted because of the lack of response from other Chevy dealers who had what I wanted, but the experience and communication from Nucar Chevy was phenomenal. Huge kudos to Rob Wolfe, Wayne Finch, and Tony (manager, didn’t get his last name). Great customer service, looking forward to our next lease!

Vehicle was serviced as requested. They were very good to work with my schedule for after hours pick up.

I have never had three people work so hard (Karen, Ed in Finance and Steve who assisted me when I arrived) to get me the Equinox that I wanted. The SUV was just what I wanted and more - the price and deal was great. I started with Nu Car many years ago when I bought my first SUV from Chevrolet after having a very bad buying experience at another dealership - they helped me then and they helped me now and I will stick with you in the future.

Kyle went above and beyond to keep me informed as my truck was being built.

I was there Saturday to purchase a truck they try to low ball me for my trade in. the book value for my truck was between $20,000 to$24,000 they try to give $18,000 for it and wasnt trying to take my wife discount made up dumb excuse why and never call me back bad business. But I got a free soda 👍

Service was congenial, however conclusion results made me feel as though I spun my wheels and the cost was 140.00.

Best dealership i ever been to. the people that work there are very nice. it feels very nice to sit there while waiting for my truck.

Prompt and efficient service. Quick turnaround for standard oil changes, lube, fluids and tire rotation. Staff is friendly and courteous.

I went in for 2 recalls, Nucar checked and verified my vehicle had been properly calibrated by the System update and that the recall had been completed. I was out of there in 20 minutes. The Nucar rep. was very professional, informative and friendly.

Kyle was exceptional. He spent a lot of time with us and answered all of our questions. He went above and beyond to make us feel comfortable.

Service is always great! Ive been taking my cars to Nucar since 2014 when I bought my first Equinox. Since then I have now purchased my third Equinox, the last two from Nucar:)

Wonderful service department for diagnosing the drive train noise and performing all the repairs that were needed on the transfer case and front differential..Serviced the 6 speed transmission with a 16 qt fluid flush plus additive and changing the rear differential fluid plus added the required additive. A big thank you to Anthony (service manager),and the technician(s) that performed all the great work.See you all in the future. :)

Kyle demonstrated that he was very knowledgeable of every vehicle we looked at. He made the experience comfortable and easy. In my past experiences purchasing vehicles the salesman was very pushy and tried to make us purchase a vehicle that we were not interested in. Kyle was exceptional at making sure we got what we wanted and we are very happy with our new vehicle.

I had a wonderful experience buying my car there.

Super easy online scheduling, helpful staff and my truck was done on time

Larry was wonderful to work with and extremely helpful. He answered all and any questions I had. I had asked about ordering floor mats for my car and he even helped me with that! I will definitely go to him for my next purchase.

We have been dealing with Chuck Shirley and Karen Spangler for many years at nucar. No one knows trucks like they do. Whenever we purchase Chevys we will always use nucar and more specifically Chuck or Karen. Very attentive and considerate to your needs. All I can say is we are life long customers at nucar Chevrolet. Thanks Chuck and Karen, we love our last vehicle purchase from nucar and will continue to recommend nucar to anyone looking for a Chevy.

I was happy with the way y’all treated me

Kyle is one of the sharpest young men and most informative salespeople I have ever had the pleasure of doing business with. His service continues after the sale always being quick to answer any questions I may have; even with aftermarket items.Both Tony’s (in management & finance) have been exceptionally helpful and pleasant to work with as well.

We arrived to NUCAR Chevrolet on Memorial Day looking to get a pick up truck for my hubby and a trail blazer for my daughter. We entered the building and stood there for about 10 to 15 minutes and no one greeted us or asked if we need help. I hate that the sales associates were looking at us and don’t even bother to say if they were closing or still willing to sell. Luckily there’s plenty of car dealers who will appreciate our business.

The dealership is the most professional and friendly place to by a vehicle. We always go to larry campbell. He makes buying a new car easy.

Our experience was okay and not excellent due to the fact we had recently (within few weeks) taken our car for an inspection because the car was jerking after days of no communication of when our car would be ready. They told us no one had looked at the car yet and when someone finally did, we were told the car was had no issues. No recommendations were made that the car needed. Fast forward, we get the car back and few weeks the car stops on us in the middle of the highway and following day the A/C goes out. We returned to the dealership and that when they give us list of PREVENTATIVE items that should be done in addition to cost to fix A/C. I was extremely upset because it appears the first time we took our car was just a waste of time and money since we didn’t have our vehicle for days we had to take ubers. Only reason experience was okay was due to the technician that my fiancé said was friendly and actually seemed to care during the process.

Larry Campbell is a terrific sales person.Very knowledgeable, helpful, and understanding. Made the whole processSmooth and quick. Best auto buyingExperience I’ve ever had.

Harts and Karen were great. Pleasure to work with and appreciate all they did for my trade and new lease!

Chris was amazing. Great knowledge and great customer service. Enjoyed the whole process. The financing process was also smooth and concise. Great all around.

Everyone I worked with was very nice and pleasant to do business with. Especially Harts Brown and Karen Collins! I will definitely be back and I will also refer friends and family!

Service was exceptionally good! Prompt and professional. Very knowledgeable staff.

I went for an oil change and it was done quicker than I expected.

This was the best car buying experience we ever had. Everyone was very professional but down to earth. We never felt pressured or frustrated by car dealer gimmicks. Unfortunately we got there later in the afternoon and they were extremely busy so we were there longer than usual. However everyone was very apologetic and attentive to us. Ultimately my husband is extremely happy that he FINALLY found the truck that he had been searching for!! Yay!!

Salesman, Harts Brown, was informative & entertaining. We had deal pretty much worked out online. So, when we got to dealers, test drive was ready to go. Overall transaction was completed quickly.

Went in on April 2 and put down a deposit on an incoming brand new Silverado. We were told the truck would be marked as sold and we would be notified when it arrived. Neither of those things happened and the truck arrived end of April and we were never called. The truck was then sold out from under us and no one ever called. We called second week of May for an update and was told it sold. So they had no problem keeping our $500 deposit for a truck that wasn’t even there anymore. Absolutely no excuse for this. The worst experience I have ever had and will never go back.

Phenomenal experience for my first new vehicle.

Aaron Cavendar was amazing. We came in with a very broad idea of what we wanted and Aaron took the time and care to work through the various options. We ended up with a well equipped Traverse at a price point we could be happy with. My wife said it was painless...Car buying Painless? Well take it!! Thanks again Aaron and the staff at Nucar Chevrolet.

I arrived for my 10:30 appointment around 10:20 and was waiting for someone to acknowledge me. The gentlemen said someone would be with me in a minute. About 5 minutes later Nicole asked if anyone was helping me and got my information. I did not get my car back till 1:00 PM, it took them 2 1/2 hours to do an oil change and rotate my tires. She did take $20 off but this unacceptable. I am sure you will not post this comment. I will not be back for any service as this is not the first time I have had wait an extended amount of time for my vehicle. Why do I make an appointment if they are not going to work on it at that time.

Harts our salesman was very easy to talk to. Very knowledgable about my vehicle. Showed me all the bells n whistles. Help me set up my tech features. Everyone was so friendly and helpful.

Weather for parts parts kind of people are very helpful knowledgeable got what I needed and timely manner would recommend to anybody

It was personalized service at its best. From filling out the Click, Shop, Drive form I was in touch with Karen who walked me through the process of submitting documentation to arriving to Larry having my Trailblazer waiting for me to take on a test drive. Tony in finance was welcoming and efficient. The experience in the dealership was clean and under two hours from start to finish.

My wife and I have purchased and leased vehicles from Harts and he’s awesome to deal with. He’s great at his job. I love how this dealership does business. I will do all future car purchases with Nucar Chevrolet!

I had a wonderful experience. My salesman, Larry was great. He was prepared and ready for me when I got there with 2 vehicles for me to see which was my preference so I could test drive. He was friendly, and did everything possible to get me a great deal. Afterwards, he took the time to run through all of the safety and convenience features of my vehicle so that I knew how to work them.

I worked with Chris, very good to work with, these guys dont pressure you and still make sure you get what you want highly recommended

Tony and Chris were fantastic in helping us to find our new truck when we unexpectedly needed a new car.

Excellent experience. Answered my questions. Explained my options. Kept me informed.

YOU HAVE LOST A LONG TIME CUSTOMER. We have bought at least 8 cars with all their services at your dealership. We went to NUCAR to have the a/c checked. I explained we have warranty bought at NUCAR. He said he would call to see coverage. He had me sign the check in. They kept it less than an hour said nothing wrong and gave me a $159 bill. When I questioned the amount he said well I have to pay the technician. The manager was just as rude. He said by signing I agreed to pay whatever was the fee..

Do not take your vehicle here for service. They will destroy your vehicle and tell you that you have to pay out of pocket for repairs. I have holes inside my vehicle that where not there when I dropped my vehicle off to them, my air conditioner no longer works, however on my way to them I used it worked just fine. I am beyond upset I have taken good care of my vehicle, I am a dedicated every purchase has been Chevy, Chevy but after this experience.....✌🏾

Super easy process dealing with Kyle. Would recommend him to family and friends. Finance was quick and easy as well

To whom it may concern,In todays society people are more inclined to voice their dissatisfaction with the customer service received than to applaud exceptional service. However, I would be remiss if i did not take the time to acknowledge a few members on your team. I had the pleasure of interacting with Sales Rep Tony Catalano, Sales Manager Brian Ferrell, and Robert J. Wolfe Wolfey. All of whom are truly assets to your organization and an amazing representation of providing quality customer service. Each of these gentlemen were knowledgeable, displayed a willing to assist, and were extremely patient with me. They made my interactions with your company very pleasurable. Because of my experience not only will I continue patronizing your business but will recommend it to family and friends. Again, thank you for treating me like a valued customer.

Dan was my salesman. And even though he was super busy. He still managed his time well and made sure that all of his clients including myself was extremely satisfied

Don’t even think about going here. I took my car with a check engine light and once they told me it needed a 8000 dollar job, I kindly declined their service . They went ahead and charged me 280.00 for “each diagnosis found in the vehicle” . From the moment you walk into the place, their techs are already arguing with customers and one customer said to me “ feels like a military school in here uh”. All that talking down and being loud to customers does not help at all. What a mess. No apology would fix my feelings about this place.

Chuck Maynard did a great job talking with me and assigning me to Aaron Cavender. The two worked together to make my buying experience easy, made sure all of my questions were answered, and found the perfect car for me and my daughters. Aaron answered all of my questions and was easy to reach. He made the purchase process effortless for me. I may not purchase a vehicle from anywhere else based on my most recent experience! Everyone I encountered throughout the process was also very welcoming and couldn’t have been nicer!

Everyone is so friendly; Always seems happy to help. Not a bad experience yet.

Had a problem with a broken mirror and they fit us in and replaced it to help us avoid any safety issues as it was difficult to drive without proper equipment. Appreciate the quick and friendly service

Our salesperson Wayne was an absolute joy to deal with. His no pressure can do attitude and patience were refreshing and we will definitely buy another car from him in the future. Great finance and closing experience as well. Keep it up NuCar!!

Everyone was great to deal with. From Wayne our salesman, Brian and Karen the managers and Tony in finance. We had previously been dealing with another dealership and they did not seem to want to deal with us. It was such a difference once we went to Nucar. We had originally just stopped in close to closing time just to see what they had available and they were more then accommodating with showing us what they had. Unfortunately at the time they did not have what we were looking for, but Wayne took down the information on what we were looking for and just a week later notified us that that a Tahoe had just came in and was exactly what we were looking for. We stopped at the dealership the next morning and got the ball rolling on everything. They made the sale so easy and simple to complete.

It was great. I told Chris what I was looking for in a car and what I could afford to pay and he found me the perfect 2021 Trax

It was a great experience. I was greeted by our sales representative who was friendly and very knowledgeable . We had all our questions answered and I never felt pressured. All in all a great experience and I would definitely go back again should I look to buy a car.

Sales staff were extremely friendly and knowledgeable about vehicles. Sales persons were not pushy and that is what I like. They responded to my questions and went out of their way for me. Finance dept was just as friendly and polite.

Excellent Experience Dealing With Tony Catalano To Kyle Luedke To Damon Snipe. Each And Everyone Of Them Were Professional, Courteous, Respectful, Knowledgeable, With A Pleasant No Nonsense Approach With Great Personalities. One Of Best, If Not The Very Best Experiences My Wife And I Have Had When Buying A Car Or Truck. A Truly Outstanding Experience!

Randy M was a pleasure to work with and was so thorough in his description of how the leasing process would be. He was fun to chat with and made the process very easy. Brian F. was great to work with as well and was very friendly. He greeted us every time we came in and came to checked on us often as we worked with Randy. We had the opportunity of meeting the GM which was great because we were able to express our appreciation of the service we received that day. Many thanks to all.

I really liked my Service Advisor she was awesome

The dealership was very clean, everyone there followed Covid protocol. The salesman was able to get exactly what I wanted! I think one of the most important thing was he knew the product he was selling. Great car buying experience