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Morisette Automotive Chesterfield Township
49610 Gratiot Ave, New Baltimore, MI 48051, United States
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Morisette Automotive Chesterfield Township
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T.
Review №1

Joe was honest with me about the repairs I needed. He was kind, knowledgeable, and provided great customer service. I WILL use them again. As a way to relieve some of the financial strain off me, as they were able to determine by looking at my car that I had put over $3000.00 into it in just the last month, they reduced the cost of labor by $60.00! I really needed that. I have nothing negative to say about this company.

Ry
Review №2

Tried to overcharge my insurance by $1400.(almost double). NEVER gave me a quote on whats needed. And released my truck DISASSEMBLED! Its costing 500 today. And idk HOW much in attorney fees.I looked this shop up. Its been dissolved like 6 times for this same practice. And a new llc open. Ive NEVER received such poor service

DF
Review №3

They were great, we were dropping my truck ( my Honda Ridgeline) off on Friday for Saturday.To get my AC Installation fixed. They actually fixed it Friday instead. Wanted them fix the problem so that I wouldnt have the problem of not having AC no more. I sorry that it took so long to answer, because there for awhile it wasnt working, and I thought the heat wasnt going to work. As of today, its working GREAT! The only thing is when I turn the heat on in the morning for awhile and set it for a certain temperature, between (62-69). The AC will come on. And this is like after I turn it off. It just comes on by itself. But all in all, You guys did a great job. Thanks so much. Well be back for others things. 👍

J
Review №4

This was for my sons vehicle. The technicians listened to his description and were very respectful. There was a problem with the fuel sensor and they were able to expedite the service. They explained what they were doing and we are satisfied with the work performed. Many thanks to Jim, Jared and Joe

AJ
Review №5

⚠️CAUTION⚠️Very nice and courteous people. However, they tried to push an entire brake system repair on me for over $1500, and after telling them no, they tried to charge me $550 (!!!!) just to replace rear PADS and ROTORS on a 15yr old Honda. I will be using this joke to open my stand-up routines in the future.If you are uneducated or otherwise uninformed in any way about the cost/labor of vehicle maintainance : PROCEED WITH CAUTION!If they tried to swindle me like this, who knows what theyll try on you...Took it across the street to S&K and it was $250 out the door. 5 stars for them!Oh, and $72 for an inspection fee (when its normally $50 according to the guy there)

Va
Review №6

It was fast and curtesy service. Pleasure to work with. Would recommend friends to use there service.

ch
Review №7

Price was spot on. Joe working the desk is a top notch dude.

Ri
Review №8

Excellent service!! I would recommend everyone. Extremely knowledgeable.

ka
Review №9

They were able to fix my daughters car and it didnt break the bank.Thank you

Mi
Review №10

They were excellent repair for replacing timing belt etc. I will ALWAYS go back to them for repairs. They were fair an honest an experts in what they do. My cadillac now runs fantastic.

Al
Review №11

Good service. Had my car repaired in a timely manner. Will be going here from now on.

Sa
Review №12

I went here because it’s close to my house, Joe the manager is very unprofessional for one. So whatever let that slide I brought my jeep in for repair and 5,000 dollars later there were multiple things wrong with my vehicle and it was deemed un-driveable so we did the most important things first. First they never called when they said they were going to call. I had my spouse go up there to check on it the first time then the second time I waited all day for a call and called right before they closed to get a update on my vehicle. In that conversation we discussed what the time frame was to get my vehicle back and the pricing and payment. I advised that I was going to use two cards I’ll pay half and my mother was kind enough to pay the other half. I advised him I only had the card for a short amount of time so I was going to come pay for it before it was finished and He agreed that this was okay. Well I did as I said I was going to do and the elder employee refused payment because my mother was not there and they can’t take payment with out the owner of the card there. This would have been nice to know prior since I drove 45 mins to get the card to pay for the services. And then he was getting hostile with my spouse because that is not what was agree and we wanted to know why he said it was okay in the first place. At the end of the day we had to dip into our savings to pay for these damages which is really unfortunate because I would have gone somewhere else for a second opinion if I knew the conditions up front. Don’t go here. Very unprofessional and over priced not worth the headache.

Br
Review №13

Good service and very professional. Pricing seemed to be competitive to the area. Provided a loaner vehicle while car was being fixed, which helped out.

Mi
Review №14

Excellent service! Will go back !

Ni
Review №15

Giving 3 stars because a fee was paid to figure out what was wrong with it, they called told us what it was and we spent almost $700. Next day had to take it back because it was doing the same thing and we had to spend another $700 to get it fixed. Its fixed now.

La
Review №16

Great service, thorough, honest and professional.

Co
Review №17

I had an extremely positive experience. Everyone was professional, courteous, and informative. The job was handled in a timely manner. I was treated with the utmost respect. In the future any auto needs and concerns will be brought to Morisette Automotive. Gratiot near Twenty Three mile location.Concetta Gray

Ro
Review №18

Professional, fair, and honest. So glad Ive finally found a place that I can trust to take care of my vehicle. This is the first time Ive left a shop satisfied and my car drives like it did when I first bought it. Joe was more than helpful explaining everything along the way. I was also alerted to a few previously unknown issues, but there was no pressure to fix anything that didnt need to be fixed right away. I will definitely be back and will recommend this place to family/friends.

S.
Review №19

Yesterday I noticed low air pressure in a tire, it started dropping quickly so I pulled in to the nearest repair place. Im happy it was Morisette, they took my car in right away, looked at it, found the screw, patched the tire, and had me on my way quickly. Service was excellent and price very reasonable.

Ka
Review №20

Joe is very professional,1. He took his time,2. listened to me describe the noises and issues with my truck.3. Repeated the descriptions back to me4.gave an appointment time & stuck to it5.had all of my damaged parts available if I wanted to take them home6. He showed me the damage to the parts.7.he gave me individual written estimates for the other items I need to fix8. my truck was clean when I picked it up9. Everything worked as promised!I will recommend him to other family & friends

Gr
Review №21

The staff and the team are outstanding. I was given a complete explanation of what needed to be done and what could wait until a later date. I will continue to use Morisette as my auto repair shop now and in the future.

Li
Review №22

The service was excellent, i would recommend to anyone...

Vi
Review №23

I can not say enough nice things about Morisette. We were taken advantage of by a mechanic. After getting facebook recommendations from friends, we took our car to Morisette. They fixed our car quickly and at a reasonable price. They were honest and now they have a customer for life!

Me
Review №24

Great customer service, fast and priced decent. They even drive you home (within reason) if you have to leave car there for extended time. Had to order parts my car needed and still got it done the same day. While I hope my car doesnt need any repairs any time soon, I will definitely be a return customer. And recommend to anyone.

Ma
Review №25

Ive taken my car here for over 10yrs now. I always have a good experience. They go over everything with you and dont use scare tactics to push services . Jim at the front desk was polite and very friendly. Best location around.

Ne
Review №26

Morisette Automotive is one of the best places I have been too. The service there is nice and honest. You don’t usually find that. I was very satisfied with my service. Thank you guys.

Ma
Review №27

My car died across the street from here and manager Stephen came out of his way to give me a jump without being asked. Its refreshing to know there are still people out there who do charity and help their fellow man. Great dude to deal with. Thank you

Ko
Review №28

Guys saved the day. Could have charged me for a new engine but worked quickly and diligently to get the job done. Much appreciated and would recommend!

Ro
Review №29

I had my front brakes done at Morisette Automotive in Chesterfield. Steve and his staff were very professional and courteous. They managed to squeeze my car in for service on a very busy Monday, (10/29/18).The price was very reasonable.I would Highly Recommend Morisette of Chesterfield Automotive.

An
Review №30

Very nice and knowledgeable staff. Every time I go there they do a great job on my car. They also let me use their loaner car and my car was ready when promised

Da
Review №31

Serviced my vehicle in the time quoted No hidden charges. Quality work performed. Would recommend if looking for service on your vehicle.

De
Review №32

Great people great place Joe is a phenom at what he does

Ca
Review №33

Ive brought my truck to them 3 times now for 3 different issues. Every time they got my truck in asap and solved the issue right away. They gave me fair prices and they back their work if theres any problems. I have had a great experience with morisette and I will continue to take any of my vehicles to them first thing. Steve is very honest and I trust him and his team with the safety of my vehicles and having my family of 6 to get back on the road!

Jo
Review №34

Joe gave me great service everything was explained to me before the service was performed. Great price as well will be coming back for my other vehicles.

Ja
Review №35

I have taken two different cars to these guys, and they are fantastic. For my 2015 jeep they installed some new fenders for me, they were quick, did a great job and charged a fair price. For my sons 1992 Jeep they were able to install a new heating system, again, great work, great price, and the guys in the shop are very friendly

Ot
Review №36

Great experience. Friendly, and very quick. They even washed my truck. I will be a returning customer.

Da
Review №37

Being a DIY mechanic for over 13 years, rebuilding engine, transmissions, rear ends, etc, I always do my own work. I had an issue with my vehicle, and wasnt up to the job in cold Michigan. I called quite a few auto repair shops, and Bob gave me the best price by far. Very professional work, honest with the customer, and fast with the repair. Im taking my vehicle to Bob for one more issue, as Morisette will only receive my business.

ad
Review №38

I came into morisette automotive for a oil change, the technician was very knowledge, told me about other work that needed to be done on my SUV. I would recommend morisette to anyone that needs work done on their cars, suv or trucks.

St
Review №39

Oil change and tire rotation complete in under an hour. Great customer service. Going to recommend if anyone who needs service.

Jo
Review №40

I have been coming here for almost 20 years always got a good deal everytime. They try to combine repairs to save you money. Highly recommended usually in and out in an hour on small repairs

Jo
Review №41

Straight talk, sincere interest to help, Im satisified, will use again..

Je
Review №42

Timing chain issue. Rattly exhaust sound. Now purrs like a kitten.

Je
Review №43

Excellent service performed quickly at a fair price. I have all of my oil changes done at Morisette.

Ry
Review №44

This is a great shop, the employees are extremely friendly, they do quality work in a reasonable timeframe and the price was fair. I’ll definitely come back.

Al
Review №45

Jerrid #1 mechanic!

Ma
Review №46

Very thorough and helpful. Fixed my oil leak!

Ph
Review №47

Very knowledgeable and reasonably priced i have 2 different cars and had brakes done and tune up on one had an electrical problem on the other one cut through the BS go to morisette auto they wont let you down...

Do
Review №48

Got my ride fixed here . fast

St
Review №49

Good understanding guys that did a nice job and gave good suggestions for better maintaining my vehicle

Ma
Review №50

I went their to do my oil change and it was fast and very professional. Thanks guys.

Ke
Review №51

These guys will rip you off! I took my vehicle in for service I had them replace the window regulator, within 2 weeks the same door locks and mirror controls stopped. I also had them take a look at the transfer case motor because the motor was not shifting into 4 wheel drive, with in a month the transfer case failed. I also had them install lower control arms on my vehicle and they said they aligned the vehicle but couldnt even make the steering wheel straight.If you want more issues with your car, they will be happy to screw you over. I rated it a one star because google wont let me give negative star ratings. DONT GO!!!

do
Review №52

This place USED TO be great. A few years ago a guy named Bob ran it and he was always straight forward and honest. His guys did quality work at a fair price. I took my cars there exclusively.At some point Bob moved on. The new guys are terrible and dishonest. Morrisette is a joke now.I took my car there and $1200 later the problem persisted. Finally I took it elsewhere and they said whoever did the work originally didnt even do it right and forgot to TIGHTEN things.Before I knew about the change in personnel I recommended the place to a family member and they had similar issues with them.DO NOT TAKE YOUR CAR HERE. MORRISETTE IS GARBAGE.

Je
Review №53

Fair prices, great service and trustworthy people.

Al
Review №54

Quick, helpful service. Had no troubles with Morisette Auto replacing the tires on my car.

Ar
Review №55

Very professional, knowledgeable, friendly staff makes you feel welcome to their establishment. Doesnt try to gouge you with their prices, involved with the community.

Je
Review №56

Went in for a tire patch. The staff was courteous and got me in and out within 30 minutes.

Wi
Review №57

These folks are dishonest... I took a vehicle in for something and they gve me a list back for repairs I had to do... with one hell of a price tag. After getting two new opinions on the vehicle I had these folks inspect... ive come to the conclusion that these folks will lie to your face in hopes of you being clueless about cars and that you just pull out your checkbook. I won’t go into details, but there’s a hundred mechanics in the area, don’t pay these guys to upcharge for labor and lie about what needs to be repaired.Honesty and Reliability is all I ask for in a mechanic, I do most of my repairs at home so I’m not an idiot. But when I want to save time, I’d like to have a trustworthy group of folks to take my car to and this is not that place.

Ja
Review №58

To the gentleman that changed my wifes oil yesterday and didnt charge her, I just wanted to say thank you!We appreciate you.

Da
Review №59

Fast service! Great job!

Ev
Review №60

Miscommunication and lack of competent employees lead to two wasted trips and wasted money. Young guy working the phones was rude and uneducated. Im not expecting rocket scientists, just quality HONEST work. This is not the place for me and my vehicle.

Ma
Review №61

Overly priced quote. I went across the street and got my car fixed for $1500 cheaper.

Ga
Review №62

Owner was very honest and indicated there were other problems beyond what it was brought in for, charged me the check out fee without any pressure to make repairs.

Wa
Review №63

Always extremely professional and very fair on their prices! I will never go anywhere else unless I really dont have a choice!

Lo
Review №64

Great service, fast and professional.

Ma
Review №65

They are honest & do great work!

So
Review №66

They have 2 Master Mechanics...need I say more?

Ra
Review №67

Was not helpful when i called

Br
Review №68

Promp service

Aa
Review №69

Over priced and terrible work..quoted me over 800 bucks to fix a water pump and radiator..had a wheel bearing done there last year and it already had to be replaced less then a year later..got the water pump and radiator done for half the cost and another auto shop..never going back to them again

Information
12 Photos
69 Comments
4.6 Rating
  • Address:49610 Gratiot Ave, New Baltimore, MI 48051, United States
  • Site:http://morisetteautochesterfield.com/
  • Phone:+1 586-949-7300
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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